Commentary Summary
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User Commentary
Product
For clinicians, it would be nice if they could modify their notes and create existing documents for...
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Relationship, Product
If users work too quickly, errors pop up. If certain data is not put in correctly, it corrupts the...
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Product
The profiles are very finicky, and when things are off, the notes lock up, and we have to reach out...
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Relationship, Product
Altera Digital Health releases different issues that have been fixed, and they definitely don't keep...
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Loyalty
We are moving to another vendor's system in a few years. So Altera Digital Health is not part of our...
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Relationship, Product
We use a PACS and EKG management, and it seems like things are built in anyway. We have to reach out...
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Relationship, Operations
The vendor is pretty on top of things when it comes to new releases and updates, especially big...
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Relationship, Operations
Altera Digital Health has done a better job in the last few years of letting us know ahead of time...
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Value
We get charged for major upgrades with Altera Digital Health. We have all these implementation fees...
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Relationship, Product
Integrating other solutions with Paragon Clinicals is hard. We have a cath lab, and we use a...
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Product
Altera Digital Health does regular maintenance for the system, and at our facility, that makes...
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Loyalty, Relationship
Altera Digital Health’s engagement has been better in the last year or two. Things have definitely...
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Relationship
Altera Digital Health tells us that they can do things as simple as adding eCQMs to Paragon...
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Loyalty
I would not buy Paragon Clinicals again. Our organization may potentially move away from Paragon...
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Relationship, Product
Paragon Clinicals is really good for a smaller facility. We are kind of in the middle in terms of...
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Product
Paragon Clinicals is pretty easy for physicians to use, but it is a little more difficult for...
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Relationship
A lot of Altera Digital Health’s support is offshore. We have to get through the offshore people...
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Loyalty, Relationship, Product
Altera Digital Health has been releasing more improvements for Paragon Clinicals, and that has...
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Value
Altera Digital Health wants to charge us for everything. If we need help with modules or if want to...
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Value
Paragon Clinicals works well enough. We are able to use its services to take care of patients. That...
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Operations, Product
Paragon Clinicals' software upgrades happen as they are supposed to. We recently did an upgrade that...
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Operations
Altera Digital Health's training model is a teach-the-teacher model, and then the new teacher will...
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Loyalty, Product
Paragon Clinicals is clunky. Sometimes, we can get the end results that we are supposed to, but that...
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Product, Value
Paragon Clinicals is a little clunky when it comes to interfacing with other modules or providing...
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Product
We would like CMS billing to be a little more streamlined in Paragon Clinicals because right now,...
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Relationship
In general, Paragon Clinicals is okay as an EHR for what it has to offer. All EHRs have problems,...
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Relationship
Our Altera Digital Health account representative does a really nice job of trying to keep us...
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