Paragon Clinicals Commentary
Filtered view: (Medium - 151-400 Beds)
Subject Expert
Coray Tate
Research Director
Commentary Summary
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User Commentary
Loyalty, Product
For hospitals of our size, Paragon Clinicals is an okay solution but not one that I would come out...
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Operations, Value
Altera Digital Health is not great at reaching out for training. If we reach out for training, they...
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Relationship
Altera Digital Health is clever enough not to make promises so that they don't have to break them....
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Product, Value
Altera Digital Health’s favorite thing to say is that the product is working as designed. They don't...
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Relationship, Product
For the systems we have to use, Altera Digital Health’s support has improved over the years. The...
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Value
Paragon Clinicals is getting there, but the vendor is very slow getting it to where it needs to be....
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Loyalty, Product
There was a lot of strategic direction on the vendor’s part to build out certain parts of the...
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Product
Paragon Clinicals has been better since Altera Digital Health took over. Our last upgrade was...
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Product
Paragon Clinicals does the bare minimum. One of the problems is the old user interface with the old...
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Product
It would be nice to get to a place where Paragon Clinicals is able to be integrated and more API...
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Relationship
The vendor's support isn't good. Altera Digital Health has been trying more recently, but their...
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Operations, Product
When I train my doctors on Paragon Clinicals, they get a little depressed. The system is really old...
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Relationship
If I had a choice and money was not a question, I wouldn't buy Paragon Clinicals again because of...
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Relationship
The vendor may keep their promises, but it might take them years to get to them. Altera Digital...
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Loyalty
We are still with Paragon Clinicals for financial reasons. It is a huge lift to change an EHR. If I...
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Value
Altera Digital Health has not kept promises in development cycles, support, and financial costs....
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Relationship, Product
Altera Digital Health’s hosting is good, reliable, and secure. The application works.
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Relationship, Product
With Altera Digital Health, there are always defects and new releases, and they are slow to remedy...
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Relationship
Altera Digital Health really works at integration. They will call us to keep us informed. Altera...
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Product
The system's ease of use is better from a physician's perspective than it is from a nurse's...
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