Paragon Clinicals Commentary
Filtered view: (Medium - 151-400 Beds)

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Tyson Blauer
Insights Director
KLAS Insights Director - Tyson Blauer
 
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User Commentary

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Analyst/Coordinator

Product

For clinicians, it would be nice if they could modify their notes and create existing documents for...

Jun 2025
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Analyst/Coordinator

Relationship, Product

If users work too quickly, errors pop up. If certain data is not put in correctly, it corrupts the...

Jun 2025
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Analyst/Coordinator

Product

The profiles are very finicky, and when things are off, the notes lock up, and we have to reach out...

Jun 2025
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Analyst/Coordinator

Relationship, Product

Altera Digital Health releases different issues that have been fixed, and they definitely don't keep...

Jun 2025
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Analyst/Coordinator

Loyalty

We are moving to another vendor's system in a few years. So Altera Digital Health is not part of our...

Jun 2025
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Analyst/Coordinator

Relationship, Product

We use a PACS and EKG management, and it seems like things are built in anyway. We have to reach out...

Jun 2025
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Analyst/Coordinator

Relationship, Operations

The vendor is pretty on top of things when it comes to new releases and updates, especially big...

Jun 2025
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Nurse

Relationship, Operations

Altera Digital Health has done a better job in the last few years of letting us know ahead of time...

Jun 2025
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Nurse

Value

We get charged for major upgrades with Altera Digital Health. We have all these implementation fees...

Jun 2025
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Nurse

Relationship, Product

Integrating other solutions with Paragon Clinicals is hard. We have a cath lab, and we use a...

Jun 2025
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Nurse

Product

Altera Digital Health does regular maintenance for the system, and at our facility, that makes...

Jun 2025
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Nurse

Loyalty, Relationship

Altera Digital Health’s engagement has been better in the last year or two. Things have definitely...

Jun 2025
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Nurse

Relationship

Altera Digital Health tells us that they can do things as simple as adding eCQMs to Paragon...

Jun 2025
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Nurse

Loyalty

I would not buy Paragon Clinicals again. Our organization may potentially move away from Paragon...

May 2025
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Nurse

Relationship, Product

Paragon Clinicals is really good for a smaller facility. We are kind of in the middle in terms of...

May 2025
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Nurse

Product

Paragon Clinicals is pretty easy for physicians to use, but it is a little more difficult for...

May 2025
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Nurse

Relationship

A lot of Altera Digital Health’s support is offshore. We have to get through the offshore people...

May 2025
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Nurse

Loyalty, Relationship, Product

Altera Digital Health has been releasing more improvements for Paragon Clinicals, and that has...

May 2025
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Manager

Value

Altera Digital Health wants to charge us for everything. If we need help with modules or if want to...

Mar 2025
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Manager

Value

Paragon Clinicals works well enough. We are able to use its services to take care of patients. That...

Mar 2025
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Manager

Operations, Product

Paragon Clinicals' software upgrades happen as they are supposed to. We recently did an upgrade that...

Mar 2025
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Manager

Operations

Altera Digital Health's training model is a teach-the-teacher model, and then the new teacher will...

Mar 2025
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Manager

Loyalty, Product

Paragon Clinicals is clunky. Sometimes, we can get the end results that we are supposed to, but that...

Mar 2025
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Manager

Product, Value

Paragon Clinicals is a little clunky when it comes to interfacing with other modules or providing...

Mar 2025
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Manager

Product

We would like CMS billing to be a little more streamlined in Paragon Clinicals because right now,...

Mar 2025
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Manager

Relationship

In general, Paragon Clinicals is okay as an EHR for what it has to offer. All EHRs have problems,...

Mar 2025
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Manager

Relationship

Our Altera Digital Health account representative does a really nice job of trying to keep us...

Mar 2025
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