athenaIDX (Ambulatory) Commentary
Filtered view: (Health System Owned)
Subject Expert
Chris Clune
Research Director
Commentary Summary
If you don't have a login, getting started is easy.
User Commentary
Relationship, Product
The integration back into our main system for athenaIDX could use a little bit of work. athenaIDX is...
Login or Create an Account to see details.
Value
While athenahealth is transparent and fair, they want an additional payment for every little thing....
Login or Create an Account to see details.
Value
The solution doesn't cost as much as other options, but we don't get very much either.
Login or Create an Account to see details.
Operations, Product
athenaIDX needs some kind of onboarding for new hires and standardized training that we could put...
Login or Create an Account to see details.
Relationship
There is no appetite from athenahealth to make any changes to the solution. I have never heard...
Login or Create an Account to see details.
Value
athenaIDX is too darn expensive. There are things that I would expect to be covered under routine...
Login or Create an Account to see details.
Value
By using athenaIDX, we have reduced our A/R days on hold tremendously. The system has done an...
Login or Create an Account to see details.
Value
athenahealth tends to charge for every little thing. They are notorious for that. For example, if an...
Login or Create an Account to see details.
Operations, Product
When issues occur, they don't happen in a vacuum, especially with revenue cycle management, where...
Login or Create an Account to see details.
Product
At our organization, we have a few different systems along with athenaIDX, and that can be...
Login or Create an Account to see details.
Product
The athenaIDX platform is comprehensive and capable of delivering everything that we need while...
Login or Create an Account to see details.
Value
The specific, tangible benefit that our organization has realized from using multiple solutions from...
Login or Create an Account to see details.
Product
The most frustrating thing for the users is that when we are managing a patient in athenaIDX, we...
Login or Create an Account to see details.
​
Preferences