athenaIDX (Ambulatory) Commentary
Filtered view: (Health System Owned)
Subject Expert
Chris Clune
Research Director
Commentary Summary
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User Commentary
Value
athenaIDX is too darn expensive. There are things that I would expect to be covered under routine...
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Value
By using athenaIDX, we have reduced our A/R days on hold tremendously. The system has done an...
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Value
athenahealth tends to charge for every little thing. They are notorious for that. For example, if an...
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Operations, Product
When issues occur, they don't happen in a vacuum, especially with revenue cycle management, where...
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Product
At our organization, we have a few different systems along with athenaIDX, and that can be...
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Product
The athenaIDX platform is comprehensive and capable of delivering everything that we need while...
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Value
The specific, tangible benefit that our organization has realized from using multiple solutions from...
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Product
The most frustrating thing for the users is that when we are managing a patient in athenaIDX, we...
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Culture
We would have liked athenahealth's executive leaders to partner with us to figure out some of our...
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Culture
We look for value in our vendor partners. We pay an annual maintenance fee, and we pay athenahealth...
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