Azalea RCM Commentary
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Subject Expert
Mollie Hunt
Research Director
Commentary Summary
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User Commentary
Operations, Services
Azalea Health files claims for us and sends out the statements. The patients pay their statements,...
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Operations
The firm switched over to a new company just recently, but they have continued to send statements...
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Value
My negative list is way longer than my positive list with Azalea Health. We have had one headache...
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Value
Some claims have been rejected because of timely filing, and that is strictly on the firm that they...
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Relationship
Azalea Health doesn't do anything well. They are putting us in the ground. Azalea Health hides...
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Value
I would never buy Azalea Health's service again. Azalea Health charges us for every little thing....
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Relationship
I don't have anything good to say about Azalea Health. I had a meeting with their management, and...
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Value
With Azalea Health, the charges are predictable. There are not a lot of little things that suddenly...
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Services
What I like most about Azalea Health is not having a do a lot of the things that they are doing...
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Value
Azalea Health charges for every single thing, such as each statement they send out. They should make...
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Relationship
It might be nice to get more suggestions from Azalea Health since they deal with all our claims. If...
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Services
Azalea Health is good at billing and keeping up-to-date with the correct codes and modifiers. I like...
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Relationship
Azalea Health should give me somebody I can call instead of making me put in a ticket and get...
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Loyalty, Relationship
Azalea Health’s support is bad. I don't see Azalea Health as proactive or engaged in the success of...
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Relationship
Azalea Health lost some key players who were very responsive, and then the vendor restructured their...
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Value
Azalea Health’s billing service is okay. My concern is that they are collecting fees for things that...
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Relationship
Azalea Health is doing what they are supposed to do. Under that standard, they are doing well. But...
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Relationship
Azalea Health is doing well. They are working at a good speed and in a good, timely manner. They are...
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Relationship
It is a positive thing to work with Azalea Health. They are a good partner to work with, and...
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