DoseEdge Commentary
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Jackson Tate
Research Director
KLAS Research Director - Jackson Tate
 
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User Commentary

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Manager

Product

With DoseEdge, the bidirectional integration is tough. Sending the information back is particularly...

Jun 2024
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Manager

Loyalty, Product

We need a little more information in our records, like a recipe for the item that we are...

Jun 2024
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Manager

Relationship, Product

I sometimes feel like we find holes with the regulations, but when we bring them up with Baxter, it...

Jun 2024
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Manager

Relationship, Product

Baxter’s new technology development is just a little slow. I get that it takes a while to get stuff...

Jun 2024
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Manager

Operations, Product, Value

The pro of DoseEdge is that if we have technical people that have the time, there is a ton of...

Jun 2024
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Manager

Relationship

I really appreciate that Baxter feels like a small company. Some of the people that I call at the...

Jun 2024
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Director

Operations, Product

Baxter could improve the system's ease of use by providing better education.

May 2024
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Manager

Loyalty

We utilize DoseEdge in a fairly robust manner. We rely on DoseEdge for the majority of our...

Apr 2024
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Manager

Operations, Product

I am not a fan of the design of DoseEdge, particularly Baxter’s reporting tools. They are miserable....

Apr 2024
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Manager

Loyalty, Product

DoseEdge does work well for compounding tasks but still has areas of opportunity, particularly with...

Apr 2024
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Manager

Relationship

Baxter has been interesting. They could improve with prompt and effective communication. I have had...

Apr 2024
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Manager

Culture, Relationship

Assuming that someone is on either Epic or Cerner, they would be well off doing a full assessment of...

Apr 2024
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Manager

Relationship

Known issues are acknowledged and worked on when possible, so I don't think Baxter overpromises.

Apr 2024
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Analyst/Coordinator

Relationship

The customer and technical support from Baxter are really good. On the customer support side, the...

Mar 2024
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Analyst/Coordinator

Product

DoseEdge is easy to use; it is pretty much just there. The images, the detail, and everything appear...

Mar 2024
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Manager

Product

Probably one of the biggest strengths is all the customization we can do with the system. We can...

Feb 2024
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Manager

Product

Baxter has done a lot with the beyond-use dates on DoseEdge, but there is one little glitch we have...

Feb 2024
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Director

Relationship

The innovation side is where DoseEdge is lacking. We have ideas for the vendor, and they promise to...

Jan 2024
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Director

Product

We have had consistent problems with DoseEdge and multi-ingredient bags. If we want to make one...

Jan 2024
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Director

Product

The reports from DoseEdge seem like the same ones from years ago. They are very difficult to run....

Jan 2024
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Director

Relationship, Operations

There are a lot of times when I am sure Baxter is meeting with our informatics team, but it would be...

Jan 2024
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Director

Loyalty, Product, Value

We had some issues around Windows updates, and all of a sudden, we were having to spend money to...

Jan 2024
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Director

Product

With DoseEdge, there is no bidirectional interface, and that would be necessary for optimum...

Jan 2024
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Director

Loyalty

There is not a lot going on with DoseEdge. I think there is competition out there, and Baxter...

Jan 2024
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VP/Other Executive

Product

I had an issue in the OR where an anesthesiologist picked the wrong medication and then tried to...

Jan 2024
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VP/Other Executive

Product

Baxter should be looking at more integration, especially for inventory management. I would like to...

Jan 2024
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Director

Value

DoseEdge is a quality product for us. I like the simplicity and durability of DoseEdge, and it...

Jan 2024
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Director

Loyalty

DoseEdge is kind of limited in a certain area, and it doesn't have a syringe pump function. Another...

Jan 2024
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Manager

Product

The way the system uses kitting isn't quite as broad as I would like it to be. For example, we make...

Oct 2023
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Manager

Relationship

We have a really good relationship with Baxter's tech support. The vendor's people are very good...

Oct 2023
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Manager

Value

DoseEdge doesn't charge us very much considering that they have a monthly fee and that we get a lot...

Oct 2023
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Manager

Relationship

The support we receive from Baxter is excellent. The vendor's people are responsive, and they...

Oct 2023
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Manager

Product

Once users understand the language the system is using, DoseEdge is pretty easy to use. Its...

Oct 2023
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Manager

Product, Value

DoseEdge is reliable. It has been a workhorse for us, and it does exactly what we want it to do. I...

Oct 2023
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Manager

Loyalty, Product

Baxter has come a long way with the DoseEdge software and the way they have designed it. However, I...

Oct 2023
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Director

Loyalty

There are some things that DoseEdge can do that other systems can't do yet, especially with...

Jul 2023
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Director

Relationship, Operations

Baxter works with us quite a lot with ongoing training. They are pretty good as far as support goes....

Jul 2023
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Director

Relationship, Product

We have been very fortunate with Baxter. They have been very responsive, and they have built us new...

Jul 2023
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Director

Culture, Value

In our contract, Baxter can charge us when we ask them to build different reports or if we ask them...

Jul 2023
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Director

Loyalty, Product

With DoseEdge, there is always room for improvement, and the system could be integrated better with...

Jul 2023
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Director

Value

Baxter could improve their equipment. They have a third-party vendor they do the equipment with, and...

Jul 2023
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