DoseEdge
Filtered view: All
Subject Expert
Jackson Tate
Research Director Level 2
Commentary Summary
if you don't have a login, getting started is easy.
User Commentary
Baxter doesn't avoid nickel-and-diming. The vendor charges us for things like label changes.
Login or Create an Account to see details.
The piece of advice I would offer to those who plan to use DoseEdge is to understand that the system...
Login or Create an Account to see details.
Our pharmacists complain that there is a lag time and that it takes a while before they can access...
Login or Create an Account to see details.
The system provides a safety net that ensures no room for errors if the pharmacist or technician...
Login or Create an Account to see details.
Baxter is responsive to requests. Most of my problems are solved at the representative level.
Login or Create an Account to see details.
Baxter is very able to accommodate customization requests. That is great, and that has proven...
Login or Create an Account to see details.
There is some room for improvement on the system's ease of use. I would like to see improvement in...
Login or Create an Account to see details.
If we need to get anything changed, we have to pay for that.
Login or Create an Account to see details.
For our DoseEdge implementation, most of the support was online; Baxter didn't provide enough...
Login or Create an Account to see details.
The support from Baxter is not good. If we get support, the vendor uses online methods. They send us...
Login or Create an Account to see details.
I generally get a good response from a few people on the development team.
Login or Create an Account to see details.
The system does not have a true integration; it just has a label feed. It is a pain to go in and...
Login or Create an Account to see details.
We haven't had an upgrade to the system since it launched, so what we bought is what we got stuck...
Login or Create an Account to see details.
The big thing I would like to see is us moving from a print stream process to more of an interface...
Login or Create an Account to see details.
We do not get a lot of training from Baxter. Either the vendor doesn’t have it or we haven’t taken...
Login or Create an Account to see details.
Baxter has changed their billing, so they do avoid charging now. For what we pay, we are getting...
Login or Create an Account to see details.
I like the ability for customized workflows and the flexibility of the software to meet our unique...
Login or Create an Account to see details.
The system is easy to work with. It is a straightforward application to build, although we did have...
Login or Create an Account to see details.
Getting help from the customer support team is like pulling teeth. Sometimes the team responds...
Login or Create an Account to see details.
Baxter is pretty responsive and very knowledgeable. We have worked with them in terms of installing...
Login or Create an Account to see details.
DoseEdge is a pretty high-maintenance product, but that is really because the pharmacy area requires...
Login or Create an Account to see details.
Baxter does not avoid charging for every little thing, even for simple upgrades.
Login or Create an Account to see details.
DoseEdge is an established product, so we are not in ongoing communication with Baxter.
Login or Create an Account to see details.
DoseEdge System has been pretty reliable for us and has met our needs. The vendor's support people...
Login or Create an Account to see details.
DoseEdge System has been good. We don't use the reporting as much as we probably should. The system...
Login or Create an Account to see details.
DoseEdge System does exactly what Baxter says it will do. It is actually quite functional. DoseEdge...
Login or Create an Account to see details.
DoseEdge System has a few little quirks in terms of some of the equipment. We have issues with the...
Login or Create an Account to see details.
Baxter’s customer service is superb. They are able to help us easily get past issues we have had...
Login or Create an Account to see details.
We have our techs inside the DoseEdge System hood doing the IVs, and our pharmacists have to check...
Login or Create an Account to see details.
We are getting ready to upgrade to another version of DoseEdge System, and we are looking forward to...
Login or Create an Account to see details.
We are using a certain interface with DoseEdge System, and that interface has been working great,...
Login or Create an Account to see details.
Initially, anything new in DoseEdge System is a little difficult for users. Once users get the hang...
Login or Create an Account to see details.
There aren't too many other enterprise-level systems that can compete with DoseEdge System, so I...
Login or Create an Account to see details.
Baxter recently started offering a learning portal with modules to help supplement their on-site...
Login or Create an Account to see details.
The product is very easy to use, and we can really customize it to our needs without having to reach...
Login or Create an Account to see details.
We don't hear from the vendor proactively about the new updates. We have to reach out to Baxter to...
Login or Create an Account to see details.
We need to do single-ingredient products, and those are hard to do with the integration in DoseEdge...
Login or Create an Account to see details.
DoseEdge System is meeting our needs right now, but we will replace it shortly.
Login or Create an Account to see details.
The things that we have properly guided to our system are very accurate. DoseEdge System talks...
Login or Create an Account to see details.
The vendor does not have terribly good vision. They cannot handle blood products in an easy way, and...
Login or Create an Account to see details.
I really like DoseEdge System. We get some very good pictures, especially with the newer cameras...
Login or Create an Account to see details.
The rumor is that we are considering going to our EMR vendor's product when our contract with Baxter...
Login or Create an Account to see details.
The vendor has been delivering on their promises as they said they would, and they have been very...
Login or Create an Account to see details.
The vendor has been really good about not charging us for every single little thing. Usually, we...
Login or Create an Account to see details.
Nobody from the vendor comes in to help teach us new things. If the vendor could help us maintain...
Login or Create an Account to see details.
DoseEdge System has nice technology. It is integrated well into the workflow and has great data...
Login or Create an Account to see details.
One of the gaps in DoseEdge System is that it lacks gravimetric analysis. We have very strict...
Login or Create an Account to see details.
The vendor is trying to deliver new technology. It would be great if they actually had their...
Login or Create an Account to see details.
We have had numerous small glitches and reliability issues. For example, sometimes the scanner is...
Login or Create an Account to see details.
When the product works, I like it. And that is why we would purchase it again. It is an advancement...
Login or Create an Account to see details.
Software products are engineered to make our lives easier, and they provide layers of safety....
Login or Create an Account to see details.
We did an upgrade with the vendor, and it went very well. They were very responsive and receptive to...
Login or Create an Account to see details.
I deal with Baxter's customer support on a day-to-day basis. It is exceptional. Baxter is very...
Login or Create an Account to see details.
The one thing that we have always wanted and have never gotten to work is a true two-way interface...
Login or Create an Account to see details.
DoseEdge System will definitely be sunsetted as soon as we switch to another EMR system, which has a...
Login or Create an Account to see details.
I haven't really received any training. The vendor keeps us aware, but they haven't told us about...
Login or Create an Account to see details.
Baxter did great work for us when we transitioned servers and EMR systems. The support we receive...
Login or Create an Account to see details.
I know Baxter has new add-on technologies that are appealing, but even looking at a demo of the...
Login or Create an Account to see details.
I don’t hear from Baxter very often. They don't proactively reach out to me; I always reach out to them....
Login or Create an Account to see details.
DoseEdge System functions well, but now there are other products that are functioning better....
Login or Create an Account to see details.
DoseEdge System is the best system out there. It can be configured in very complex ways. We know...
Login or Create an Account to see details.
DoseEdge System allows us to have a high work output because we have a streamlined workflow. The...
Login or Create an Account to see details.
Currently, the equipment that we have for the solution doesn't meet all of the requirements for...
Login or Create an Account to see details.
We are our own worst enemy with DoseEdge System because we take the system beyond what its stated...
Login or Create an Account to see details.
Baxter doesn’t really do anything proactive. In other words, they reach out when there is a software...
Login or Create an Account to see details.
Our contract is not up yet, but when it is, we will evaluate other vendors. The systems on the...
Login or Create an Account to see details.
DoseEdge System has done well. It is a workhorse. It does everything we need it to do and that we...
Login or Create an Account to see details.
The vendor hasn’t reached out to us since we implemented the system. If we have issues, we reach out...
Login or Create an Account to see details.
When we reach out to Baxter, the folks we deal with are very good and helpful. They take care of our...
Login or Create an Account to see details.
Baxter doesn’t really provide any training. The product doesn't necessarily change very much, and...
Login or Create an Account to see details.
The system has some quirks with interoperability. Certain things don't work with the product, and...
Login or Create an Account to see details.
The function of assigning a beyond-use date works as long as we are only using one product, but if...
Login or Create an Account to see details.
The only thing I don't like about the system is the reporting. Running reports is very difficult....
Login or Create an Account to see details.
Baxter has done a lot of things for us based on what we have wanted. However, their customer service...
Login or Create an Account to see details.
What drives my satisfaction is there is a lot in DoseEdge System that I can customize and fix. I...
Login or Create an Account to see details.
Users have a little trouble. DoseEdge System is not as flexible as users would like. We sometimes...
Login or Create an Account to see details.
Baxter has been fair with their promises.
Login or Create an Account to see details.
Baxter isn’t very proactive. We have to reach out to them with problems. One of the things that gets...
Login or Create an Account to see details.
From a pharmacist and technician standpoint, the workflow for DoseEdge System is really good. That...
Login or Create an Account to see details.
The vendor does a really good job with upgrades because the vendor is good at coordinating with my...
Login or Create an Account to see details.
DoseEdge System works well for someone without a very large formulary. The only place we have ever...
Login or Create an Account to see details.
Baxter now offers a service excellence team that actually flies out to us, assesses our system, and...
Login or Create an Account to see details.
We are reevaluating the system and considering the vendor's competition. Our EMR vendor and our...
Login or Create an Account to see details.
The system provides us with the safety feature that we are looking for. So if there is ever a...
Login or Create an Account to see details.
We sometimes have difficulty with the system’s barcode scanning and how it comes back into our EMR....
Login or Create an Account to see details.
Baxter’s follow-up with corrections, revisions, and updates to the system has gotten worse over the...
Login or Create an Account to see details.
Featured Report
Preferences