Voalte Platform Commentary
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Subject Expert
Paul Hess
Research Director
Commentary Summary
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User Commentary
Loyalty
Baxter has found themselves in a weird area where our EHR vendor has systems that are starting to do...
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Loyalty, Operations, Product
Overall, the Voalte Platform is a really good tool. It is very intuitive. We don't really have to...
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Loyalty
If our EHR vendor didn't exist, I would choose to buy the Voalte Platform again. However, the Voalte...
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Loyalty
We haven't upgraded to the latest version of the Voalte Platform with all of its fancy bells and...
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Product
We have to create teams in the moment with the product. So if I am sending a group message to five...
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Product
This probably isn't a Baxter issue, but one improvement I would make in the system would be to add...
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Loyalty
We are moving to another vendor's EHR, and Baxter's product gave us the greatest consternation with...
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Product, Value
The biggest feature in the system for us is the product's directory. Our organization is spread out...
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Culture, Value
Baxter has kept all their promises. They are very good at avoiding charging for every little thing....
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Product
I would buy Voalte One again now that we have learned our hard lessons. Others considering Voalte...
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Loyalty
We are still using Voalte One. We are eventually going to move away from Voalte One, but that is a...
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Relationship
Baxter is horrible. We can open up a call and never hear from them again. But once we get to a...
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Product
We are very happy with Voalte One. The users really like Voalte One because we have a tight...
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Loyalty
Voalte Me is going to go away from my organization, but I wish that it wasn't. When I complained...
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Operations
I don't get any ongoing training for Voalte Me, but I don't need any. The system still works the...
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Loyalty
As an organization, we are stepping away from Voalte Me to our EHR vendor's solution. I assume that...
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Relationship, Value
Anytime that I ask for something, Hillrom delivers. I haven’t had any issues with their support...
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Loyalty
I would buy the Voalte One & Voalte Me Platform again if I were at an organization that didn't have...
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Operations, Product
Voalte One & Voalte Me Platform is self-explanatory and very intuitive. We don't really have to...
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Loyalty
We are switching our end users to a new vendor, and there are some features in Voalte One & Voalte...
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Relationship
Voalte One works well, but there have been some challenges on the vendor side. There are a lot of...
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Value
Hillrom avoids charging for every little thing. They are pretty good still. They have done some good...
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Relationship, Product
Hillrom doesn't do everything I want, but they don't tell me they will do something and then not do...
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Value
I would definitely buy Voalte Me again. Hillrom has shown me the value of the communication platform....
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Relationship
Baxter's acquisition of Hillrom has been horrible. It has been one of the worst acquisitions that I...
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Relationship
I don't know how the vendor keeps delivering at a high level when they are being bought out so...
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Loyalty
It is hard to sell a company to a bigger company when the first company is a start-up. The vendor...
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