Voalte Platform Commentary
Filtered view: All
Subject Expert
Paul Hess
Research Director
Commentary Summary
If you don't have a login, getting started is easy.
User Commentary
Culture, Value
Baxter has kept all their promises. They are very good at avoiding charging for every little thing....
Login or Create an Account to see details.
Product
I would buy Voalte One again now that we have learned our hard lessons. Others considering Voalte...
Login or Create an Account to see details.
Loyalty
We are still using Voalte One. We are eventually going to move away from Voalte One, but that is a...
Login or Create an Account to see details.
Relationship
Baxter is horrible. We can open up a call and never hear from them again. But once we get to a...
Login or Create an Account to see details.
Product
We are very happy with Voalte One. The users really like Voalte One because we have a tight...
Login or Create an Account to see details.
Loyalty
Voalte Me is going to go away from my organization, but I wish that it wasn't. When I complained...
Login or Create an Account to see details.
Operations
I don't get any ongoing training for Voalte Me, but I don't need any. The system still works the...
Login or Create an Account to see details.
Loyalty
As an organization, we are stepping away from Voalte Me to our EHR vendor's solution. I assume that...
Login or Create an Account to see details.
Relationship, Value
Anytime that I ask for something, Hillrom delivers. I haven’t had any issues with their support...
Login or Create an Account to see details.
Loyalty
I would buy the Voalte One & Voalte Me Platform again if I were at an organization that didn't have...
Login or Create an Account to see details.
Operations, Product
Voalte One & Voalte Me Platform is self-explanatory and very intuitive. We don't really have to...
Login or Create an Account to see details.
Loyalty
We are switching our end users to a new vendor, and there are some features in Voalte One & Voalte...
Login or Create an Account to see details.
Relationship
Voalte One works well, but there have been some challenges on the vendor side. There are a lot of...
Login or Create an Account to see details.
Value
Hillrom avoids charging for every little thing. They are pretty good still. They have done some good...
Login or Create an Account to see details.
Relationship, Product
Hillrom doesn't do everything I want, but they don't tell me they will do something and then not do...
Login or Create an Account to see details.
Value
I would definitely buy Voalte Me again. Hillrom has shown me the value of the communication platform....
Login or Create an Account to see details.
Relationship
Baxter's acquisition of Hillrom has been horrible. It has been one of the worst acquisitions that I...
Login or Create an Account to see details.
Relationship
I don't know how the vendor keeps delivering at a high level when they are being bought out so...
Login or Create an Account to see details.
Loyalty
It is hard to sell a company to a bigger company when the first company is a start-up. The vendor...
Login or Create an Account to see details.
Product
Some specific functionality commitments were made when we purchased Voalte Me and the expansion of...
Login or Create an Account to see details.
Relationship
Since Baxter has taken over, Baxter's people have been on-site several times, and they have done a...
Login or Create an Account to see details.
Loyalty, Product
If my schedule says I am scheduled to work, then in Voalte Me, I should be listed as available and...
Login or Create an Account to see details.
Loyalty
Voalte Me is part of our long-term plans, but the innovation pace really needs to pick up, or Voalte...
Login or Create an Account to see details.
Loyalty, Product
Voalte Me’s cloud architecture requires a specific version of iOS, and unfortunately, the iPhones we...
Login or Create an Account to see details.
Loyalty, Product
The vendor’s incident portal is not the best. That is mostly due to the integration of Voalte Me and...
Login or Create an Account to see details.
Relationship
Since Baxter became the new owner of Hillrom, there has been more reluctance to share road maps due...
Login or Create an Account to see details.
Loyalty, Product
The biggest challenge we have is this gigantic need for innovation at a quicker speed than our...
Login or Create an Account to see details.
Loyalty, Product
There is a desire to consolidate technology. If I were a provider, I would not want to carry around...
Login or Create an Account to see details.
Loyalty, Relationship
Our relationship with the vendor is overall pretty good. There are challenges on the technical front...
Login or Create an Account to see details.
Operations
A lot of the training on functionality and best practices actually comes from our own nursing...
Login or Create an Account to see details.
Product
We haven't had a whole lot of issues with Voalte One recently. It has actually been functioning the...
Login or Create an Account to see details.
Loyalty, Product
We probably wouldn't buy Voalte Me again because the solution's purpose is to be used with a Wi-Fi...
Login or Create an Account to see details.
Operations, Product, Value
I would say that the main thing that went well with the system was that it functioned the way it was...
Login or Create an Account to see details.
Product
Voalte Me hasn't been working the way it should. We have had some issues with the system, and we are...
Login or Create an Account to see details.
Value
The nickel-and-diming that we have seen with Voalte One has come from our middleware vendor. We use...
Login or Create an Account to see details.
Product
Hillrom has been a great partner to work with. The product has met our communication needs, and the...
Login or Create an Account to see details.
Loyalty, Product
We would like to be able to be logged into more than one platform. Voalte One has a system called...
Login or Create an Account to see details.
Product
We want to do some additional integrations with real-time messaging and Voalte Me. For example, we...
Login or Create an Account to see details.
Relationship, Operations
When Hillrom bought Voalte, there was a year of really poor service, but Hillrom repaired things,...
Login or Create an Account to see details.
​
Preferences