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HealthSight Clinical Advisor Commentary
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Jackson Tate
Research Director
KLAS Research Director - Jackson Tate
 
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User Commentary

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Manager

Loyalty

With the vendor's acquisition, we upgraded to BD’s newest version, and it looks pretty, but it...

Mar 2025
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Manager

Value

We had a few issues that we ended up getting extra charges for that eventually we just ate because...

Mar 2025
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Manager

Relationship

I would give BD’s support a zero if I could. Their executive involvement is nonexistent. BD took...

Mar 2025
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VP/Other Executive

Loyalty

We just implemented a whole bunch of automation, so we are shifting now to another EHR to get a lot...

Mar 2025
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(0)
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VP/Other Executive

Loyalty

BD has a vendor that they have a collaboration with. BD is partnering with Codonics. Codonics helps...

Mar 2025
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Analyst/Coordinator

Loyalty, Product

The new dashboard that BD came up with recently was a pretty drastic change, so I would say that BD...

Aug 2024
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Analyst/Coordinator

Loyalty, Relationship

Generally, we don't need much interaction with BD, but they are responsive. I believe that there is...

Aug 2024
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Analyst/Coordinator

Product

HealthSight Clinical Advisor flags potential medication issues through data mining from the EHR. The...

Aug 2024
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Physician

Product, Value

With some of the alerts that we generate, we feel like we have to address the same ones each day...

Jul 2024
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Physician

Operations, Product

I'm not confident that every report I generate is totally accurate. I would like to have confidence...

Jul 2024
||
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Physician

Operations

We need to have periodic training sessions. I don't know who would necessarily be responsible for...

Jul 2024
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Physician

Relationship

BD’s phone and web support is pretty good. Whenever I need technical help with digging out some...

Jul 2024
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Physician

Product

I am able to track trends over time, so in that sense, I'm able to target the usage of certain...

Jul 2024
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Manager

Relationship

BD’s customer support is very easy to reach. We can call someone or we can set up meetings very...

Jun 2024
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Manager

Operations

I would never buy HealthSight Clinical Advisor again. When we first went live, there was not a lot...

Jun 2024
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Manager

Operations, Product

HealthSight Clinical Advisor is easy to use for people who can train themselves. It is pretty...

Jun 2024
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