HealthSight Infection Advisor Commentary
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Subject Expert
Jackson Tate
Engagement Partner
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User Commentary
I would like to see better communication from BD about issues that other organizations have...
I have been happy with HealthSight Infection Advisor so far. I like the ability to pull out and...
With the last contract renewal, BD increased our price without ever telling us they were going to....
With BD's support, I can submit a ticket in the morning and have it resolved that afternoon.
HealthSight Infection Advisor gives me everything that I need. BD has updated some of their...
Our partnership with BD has fallen off over the years. As a longtime customer, I guess the vendor...
I would love to see some kind of mobile feature for HealthSight Infection Advisor. There isn't an...
BD constantly tries to improve HealthSight Infection Advisor. It is very complex. There are a whole...
The training for HealthSight Infection Advisor seemed very unorganized. There was a lot of jumping...
HealthSight Infection Advisor does its job. The system is a little complex, and that can make it...
I like the customization of HealthSight Infection Advisor and the amount of information available....
BD has more support invested in HealthSight Infection Advisor than their other products, and we tend...
BD used to provide an actual university where we went in person and got trained, and they offered...
I haven't had a problem with BD in a while. The last time I had a problem with them, they resolved...
We identify multidrug-resistant organisms and don't always agree with BD’s classification, so we...
BD cannot do some things that we want them to do. Anytime we get any kind of result, the system...
A long time ago, BD was a leader in the pack, and now they are not. I haven't really seen any...
I think this might be a technical issue, but sometimes, when I complete an alert, it will repopulate...
I have worked with the vendor's customer support a few times, and BD's customer support people are...
BD's on-site help desk is not very helpful, and neither is their manual guide. We would like to have...
HealthSight Infection Advisor has a very friendly UI design, and it is very helpful. The system is...
We have had some issues with surgical exportation in the system. Some of that might be on our end,...
Commentary Summary
Comment Type Breakout