ControlCheck Commentary
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Jackson Tate
Research Director
KLAS Research Director - Jackson Tate
 
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User Commentary

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Director

Loyalty, Product

What we have seen with ControlCheck is that we are catching things in real time. The system will...

Jun 2024
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Director

Product, Value

With ControlCheck, we are able to see when a nurse goes in and pulls the wrong drug for whatever...

Jun 2024
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Director

Product

Bluesight needs to have a better way to help us waste PCAs. They can do that by having a better...

Jun 2024
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Director

Product, Value

ControlCheck does a really good job of looking at the nursing providers and statistically showing...

Jun 2024
||
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Analyst/Coordinator

Product

Things are going pretty smoothly with ControlCheck. There are some days when it seems like not...

May 2024
||
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Manager

Operations, Product, Value

Bluesight is a good company. The customer service is great. They were great on the initial go-live....

May 2024
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Manager

Relationship, Product

ControlCheck presents the information in a good format for each respective department leader to see...

May 2024
||
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Manager

Relationship

Bluesight doesn't have any involvement in our day-to-day operations at this point. They pretty much...

May 2024
||
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Manager

Product

if we take a medication out of the automated dispensing cabinet, there needs to be documentation in...

May 2024
||
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Manager

Product, Value

Diversion detection is the main outcome we have seen with ControlCheck. The diversion software ranks...

May 2024
||
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Manager

Relationship, Product

We want Bluesight to refine what they have in ControlCheck. The OR, pharmacy, and nursing modules...

May 2024
||
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Analyst/Coordinator

Loyalty

Our organization switched to ControlCheck, and I cannot say enough fantastic things about...

May 2024
||
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Manager

Product

We have developed a coding system so that we can see patterns of behavior when we look at folks in...

May 2024
||
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Manager

Loyalty, Value

We have our eyes on a product other than ControlCheck. We wanted the other product originally, but...

May 2024
||
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Manager

Operations

It has been a while since we went live with ControlCheck. I have been part of the conversations as...

May 2024
||
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Manager

Relationship

Bluesight is improving. We have had some challenges, but they seem pretty engaged. Ease of use is...

May 2024
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Manager

Product

Bluesight needs to find a way to bring in pain scores. That is a big gap, and we have to use a...

May 2024
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Director

Product, Value

I don't know that the system has helped us catch any diversion directly through the enterprise, but...

May 2024
||
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Director

Operations

There is a lot to be desired about the program on the wish-list side of things, but I don't know...

May 2024
||
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Director

Loyalty, Product

ControlCheck does what it is supposed to do in terms of bringing high-risk behaviors to the...

May 2024
||
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Director

Operations

The only implementation we have done with Bluesight was our original one, and I don't think that...

May 2024
||
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Manager

Relationship, Product

ControlCheck is pretty simple and intuitive to work with. We can set up reports to be automatically...

May 2024
||
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Manager

Product

There are some shortcomings of the application. The number-one shortcoming is that our purchase...

May 2024
||
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Manager

Culture, Product

The solution works as advertised except for the user analytics. Bluesight does market those...

May 2024
||
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Manager

Operations, Product

As ongoing training, we receive frequent email communications regarding updates to the software and...

May 2024
||
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Manager

Product

We don't utilize the user analytics as much as we could. The system is perfect for ensuring that no...

May 2024
||
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Manager

Relationship, Product

it is not uncommon for us to have technical issues with ControlCheck. Sometimes, there is unexpected...

May 2024
||
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Manager

Product

One cool thing in ControlCheck is a dashboard that compares my facility to other facilities in terms...

May 2024
||
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Manager

Loyalty, Product

I would buy the solution again. I'm always in favor of exploring other vendors, but there is nothing...

May 2024
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Manager

Product, Value

An outcome we have seen that this solution has driven in our drug diversion monitoring efforts is...

May 2024
||
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Director

Product

There are things that I would like to see Bluesight put more effort into improving. Those things...

May 2024
||
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Director

Product

ControlCheck could handle HL7 integrations better. The vendor is relying on reports that get dumped...

May 2024
||
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Director

Product

The system's site performance could be better. Its drugs don't map very well. Users have to...

May 2024
||
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Analyst/Coordinator

Operations, Product

ControlCheck is very easy to use, and we don't have any issues with it. It is pretty slick. If we...

May 2024
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Manager

Relationship, Product

ControlCheck makes my job easier than it used to be. I am grateful for that.

May 2024
||
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Manager

Product

Some people are able to do continuous infusions in the product, but other people can't do that...

May 2024
||
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Manager

Product

A lot of systems don't talk with ControlCheck, so there are some things that need to be done...

May 2024
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Manager

Relationship, Operations

Bluesight has improved. In the past, there were times when we couldn't get anyone to help us. Now,...

May 2024
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Manager

Operations, Product

Not everyone knows how to use ControlCheck. The system is a bit closed off, but we have a few users...

May 2024
||
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Manager

Product

It would be amazing if the vendor could make an option for a 24-hour period instead of a 48-hour...

May 2024
||
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Director

Relationship, Operations

ControlCheck is a good product. Bluesight is transparent regarding their road map for the...

May 2024
||
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Director

Relationship

Bluesight is responsive. I have an account manager who will typically respond the same day or the...

May 2024
||
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Manager

Product

ControlCheck can do things without the user having to figure everything out; it can close cases on...

Apr 2024
||
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Manager

Product, Value

In general, our outcome has been more precise monitoring of the chain of custody for controlled...

Apr 2024
||
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Manager

Product

We see some highly limited ability to utilize ControlCheck for continuous infusions or titrated...

Apr 2024
||
(0)
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Manager

Operations

Initially, there was a fairly small group from Bluesight for the implementation. There was a lot of...

Apr 2024
||
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Manager

Relationship, Value

Bluesight has made several fairly quick improvements and has been very open about taking feedback....

Apr 2024
||
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Manager

Product

In ControlCheck, there are still some things that need optimization, not necessarily around the...

Apr 2024
||
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Manager

Relationship

Sometimes Bluesight’s support team has failed me, and that has been terrible. But the support people...

Mar 2024
||
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Manager

Product

I have had some issues lately. Bluesight bought Medacist, so it seems like they are rolling out a...

Mar 2024
||
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Manager

Product, Value

ControlCheck is the only system I personally have worked with, and it is better than nothing. It is...

Mar 2024
||
(0)
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Manager

Operations

Bluesight offers a lot of training, but I have not been going to the sessions because I don't have...

Mar 2024
||
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Manager

Relationship

Bluesight is constantly updating things, and that is not a bad thing. The vendor is not complacent...

Mar 2024
||
(0)
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Manager

Loyalty, Product

If it were all or nothing, I would say that ControlCheck is great and that I would buy it again, but...

Mar 2024
||
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Manager

Product

ControlCheck works from a queue, and all of the behavioral analysis is separate from that. The...

Mar 2024
||
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Manager

Culture, Value

ControlCheck is priced appropriately. I don't think Bluesight has an implementation fee; however,...

Mar 2024
||
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Manager

Product

We really like the product. We use it every day. There are definitely things that could be improved,...

Mar 2024
||
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Manager

Relationship, Product

We have had a couple of system issues that were unknown by Bluesight and that we had to bring to...

Mar 2024
||
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Manager

Product

ControlCheck has a feature where we can put notes and other documents and updates into a repository....

Mar 2024
||
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Manager

Product, Value

ControlCheck absolutely helps us to target certain behaviors or practice issues within our...

Mar 2024
||
(0)
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Analyst/Coordinator

Relationship, Operations

At times, I have gotten choked up because of the support from Bluesight. Their help through the...

Mar 2024
||
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Analyst/Coordinator

Relationship, Operations, Product

The amount of resource documents from Bluesight is incredible. I had to make an entire folder. There...

Mar 2024
||
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Analyst/Coordinator

Product

I am a very quick learner, and I am very tech savvy. I went to a conference, saw ControlCheck, and...

Mar 2024
||
(0)
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Manager

Loyalty

Due to our experience with Bluesight, other facilities are adopting ControlCheck as well. We are...

Mar 2024
||
(0)
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Manager

Relationship

We were accustomed to Bluesight being really responsive to us. However, as Bluesight has expanded...

Mar 2024
||
(0)
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Manager

Operations, Product

The system is easy to use. We have clinical leaders who use the vendor's website too. The system is...

Mar 2024
||
(0)
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Manager

Relationship, Product

The solution has allowed us to monitor end-user activity with more transparency. We have also been...

Mar 2024
||
(0)
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Manager

Operations

Our implementation with Bluesight was rough. The people from Bluesight who we interacted with...

Feb 2024
||
(0)
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Manager

Relationship, Product

In terms of incremental changes that have been made through the system's upgrades, we feel like...

Feb 2024
||
(0)
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Manager

Culture

When we initially did a demo for ControlCheck, Bluesight talked about adding pain scores to the...

Feb 2024
||
(0)
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Manager

Product

As our diverters have gotten more sophisticated, we have started to see a forgery of medication...

Feb 2024
||
(0)
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Manager

Product, Value

Some of the outcomes that we have seen from Bluesight have been misaligned. I think that the...

Feb 2024
||
(0)
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Director

Relationship, Product

Bluesight acquired another software company, and they have been able to take what customers liked...

Feb 2024
||
(0)
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Director

Operations, Product

With ControlCheck, there really isn't something where we need a lot of support. The system is fairly...

Feb 2024
||
(0)
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Director

Culture

When we first bought ControlCheck, we thought it was going to be the magic bullet. We thought it was...

Feb 2024
||
(0)
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Director

Relationship, Product

ControlCheck is giving us a lot of reports and information to help inform our decision-making....

Feb 2024
||
(0)
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Director

Product

ControlCheck grabs our invoices and shipping notices of controlled substances from our wholesaler....

Feb 2024
||
(0)
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Director

Operations, Product

ControlCheck is quick and incredibly intuitive. I can go in and just flip through the system myself,...

Feb 2024
||
(0)
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Director

Operations

Training for ControlCheck is a joint effort. Bluesight does overall training classes, and they...

Feb 2024
||
(0)
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Director

Product, Value

One thing that I am really intrigued about with this product is that we are able to identify what a...

Feb 2024
||
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Director

Product, Value

We have seen a lot of great outcomes using the drug diversion tool. It has helped us capture data...

Jan 2024
||
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Director

Loyalty

ControlCheck was the first thing on the market at the time when we needed a system. It was better...

Jan 2024
||
(0)
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Director

Loyalty

The important things are utilization and how easy the product is to use. We don't just have a...

Jan 2024
||
(0)
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Analyst/Coordinator

Product

ControlCheck is not meeting my needs. ControlCheck is its own system, and it is not able to...

Jan 2024
||
(0)
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Analyst/Coordinator

Value

Bluesight wants thousands of dollars to do a couple of upgrades that I need, and I don't want to...

Jan 2024
||
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Analyst/Coordinator

Relationship, Product

Bluesight has been working on their maneuverability and their audit tables so that we can do more...

Jan 2024
||
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Analyst/Coordinator

Product

I want to be able to open an event closed by ControlCheck. Sometimes, Bluesight closes an event that...

Jan 2024
||
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Manager

Loyalty, Operations

If things break, they get fixed. Bluesight is always there, and they are always available. If we...

Jan 2024
||
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Manager

Product

The basic functionality of having a closed loop is a strength of ControlCheck. For a long time,...

Jan 2024
||
(0)
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Manager

Product

We can download the IRIS report in ControlCheck, but it downloads as a PDF that is not easy to read....

Jan 2024
||
(0)
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Manager

Product

I can't complain about ControlCheck because it is doing stuff for us that we couldn’t do previously,...

Jan 2024
||
(0)
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Manager

Product

ControlCheck has really opened our eyes to nursing practice issues, documentation issues, and waste...

Jan 2024
||
(0)
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Director

Relationship

ControlCheck’s biggest strength is that the vendor has invested a lot of resources in it, and...

Jan 2024
||
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Director

Relationship

There really hasn’t been much improvement, new ideas, or options for ControlCheck. We would like to...

Jan 2024
||
(0)
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Director

Product, Value

One of the outcomes that has been most noticeable since using ControlCheck is the speed at which we...

Jan 2024
||
(0)
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Analyst/Coordinator

Product, Value

ControlCheck has freed up valuable time for our nurse managers by shortening the amount of time that...

Jan 2024
||
(0)
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Analyst/Coordinator

Product, Value

I am never pleased with changes that don't provide any value to me and make me change the way I use...

Jan 2024
||
(0)
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Analyst/Coordinator

Product

Things were overpromised and underachieved. The system still requires a considerable amount of...

Jan 2024
||
(0)
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Director

Operations

I wish we could have had more help with training. I realize that controlled substance policies are...

Dec 2023
||
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Manager

Product, Value

The system has made the diversion workflow much easier and streamlined. It also makes it very easy...

Dec 2023
||
(0)
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Director

Product

We love the fact that ControlCheck captures every controlled substance transaction, from dispensing...

Dec 2023
||
(0)
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Director

Product

There is one limitation currently with ControlCheck, and that is that it doesn't capture or...

Dec 2023
||
(0)
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Director

Product

One of my biggest concerns is that ControlCheck captures administration but does not capture whether...

Dec 2023
||
(0)
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Director

Relationship, Product

ControlCheck is time consuming, but it is better than our old manual process. The product is a...

Dec 2023
||
(0)
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Director

Loyalty, Product

The product is thorough, and when we did our comparison with other products on the market,...

Nov 2023
||
(0)
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Analyst/Coordinator

Product

I don't think the issue is the product itself, but ControlCheck has some foibles where it has issues...

Nov 2023
||
(0)
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Analyst/Coordinator

Loyalty, Relationship, Product

Bluesight is working on significant improvements, in which they are addressing a lot of the issues...

Nov 2023
||
(0)
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Analyst/Coordinator

Relationship, Product

Bluesight is good. They are always willing to upgrade the product and make things better for us. And...

Nov 2023
||
(0)
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Analyst/Coordinator

Product

ControlCheck works well in terms of running the reports and everything coming through okay. It is...

Nov 2023
||
(0)
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Analyst/Coordinator

Value

I think Bluesight nickel-and-dimes a little. We have to get approval for upgrades because they do...

Nov 2023
||
(0)
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Director

Product

On the pharmacy side of ControlCheck, we have it set up to pull our invoices so that it can match up...

Nov 2023
||
(0)
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Director

Product

I thought ControlCheck would show me all the transactions for when my technicians take a narcotic...

Nov 2023
||
(0)
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Director

Product

If procedure areas only use their EHR and their automated dispensing cabinets and anesthesia carts...

Nov 2023
||
(0)
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Director

Loyalty, Relationship

Bluesight's customer service is good, and overall, we have been very pleased. ControlCheck is a good...

Nov 2023
||
(0)
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Director

Product

The nursing component of ControlCheck works really well. We are learning our way through it. There...

Nov 2023
||
(0)
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Director

Value

With ControlCheck, we have been able to streamline our review process of controlled substances....

Nov 2023
||
(0)
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Director

Relationship, Operations

Overall, things have been going very well with ControlCheck, and we are pretty happy with the...

Nov 2023
||
(0)
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Director

Operations

If I were to give advice to someone looking to implement ControlCheck, I would tell them that they...

Nov 2023
||
(0)
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Director

Product

One area where the vendor could improve the system would be with its benchmarking reports and...

Nov 2023
||
(0)
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Director

Relationship, Product

One thing Bluesight could work on in ControlCheck would be compliance monitoring. We have built...

Nov 2023
||
(0)
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Manager

Product, Value

ControlCheck has done a phenomenal job in terms of reconciling waste and helping us with...

Nov 2023
||
(0)
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Manager

Operations

Bluesight had plenty of support at our disposal for our rollout of the system. There were speed...

Nov 2023
||
(0)
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Manager

Loyalty, Product

ControlCheck has done a phenomenal job in terms of reconciling events and serving as a bridge...

Nov 2023
||
(0)
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Manager

Product

Some types of transactions can be problematic for the system. For example, nonprofile dispensing...

Nov 2023
||
(0)
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Manager

Operations

ControlCheck is intuitive, easy to follow, and easy to navigate. We have designated personnel who...

Nov 2023
||
(0)
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Manager

Value

I have no idea what we spent on ControlCheck, but I know that it is an amazing tool. The outcomes we...

Oct 2023
||
(0)
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Manager

Product

I would tell a peer that ControlCheck is a program that integrates our web-based EHR with our...

Oct 2023
||
(0)
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Manager

Relationship, Product

ControlCheck's real-time responses could be improved. Things don't load in the system for up to 24...

Oct 2023
||
(0)
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Manager

Operations

There are a lot of things in Bluesight's community that we don't know about or didn't learn until we...

Oct 2023
||
(0)
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Manager

Relationship, Product

When the files don't get transmitted or someone thinks they are missing something, Bluesight is very...

Oct 2023
||
(0)
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Manager

Culture

The vendor told us up front what the product can and can’t do. They told us what was available. We...

Oct 2023
||
(0)
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Manager

Product

The product is pretty complicated to use. But we are also trying to get nursing involvement, and the...

Oct 2023
||
(0)
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Manager

Relationship, Operations, Product

We have had some updates come out, and the vendor is really promoting their user group. We can vote...

Oct 2023
||
(0)
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Manager

Loyalty

We saw presentations from Bluesight on their ControlCheck product, and the web access is probably a...

Oct 2023
||
(0)
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Analyst/Coordinator

Loyalty, Product

One of the biggest holes in the program is the tracking of controlled substances when they leave the...

Oct 2023
||
(0)
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 or  to see details.

Analyst/Coordinator

Product

On the investigation portfolio of ControlCheck where we document all our research when there is a...

Oct 2023
||
(0)
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 or  to see details.

Analyst/Coordinator

Culture, Value

There haven't been charges from Bluesight for improvements or add-ons unless we have had a specific...

Oct 2023
||
(0)
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 or  to see details.

Analyst/Coordinator

Product, Value

ControlCheck has been a very useful tool. We have revamped our whole diversion program around the...

Oct 2023
||
(0)
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 or  to see details.

Analyst/Coordinator

Loyalty, Product

We still see a lot of individuals who have divergent behavior that is explainable by things like...

Oct 2023
||
(0)
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 or  to see details.

Analyst/Coordinator

Relationship, Product

Bluesight has done a good job of making improvements throughout the time we have had ControlCheck....

Oct 2023
||
(0)
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 or  to see details.

Manager

Loyalty, Relationship

Bluesight has been doing a lot of improvements and enhancements since we started with ControlCheck....

Oct 2023
||
(0)
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 or  to see details.

Manager

Loyalty, Value

Bluesight is constantly moving forward and looking to improve themselves. Some of our scores are a...

Oct 2023
||
(0)
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 or  to see details.

Manager

Product

Bluesight's anesthesia module could use some work because the vendor bases its scores on the same...

Oct 2023
||
(0)
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 or  to see details.

Manager

Loyalty, Product

When we use ControlCheck, our action times are all over the board. Our action times are well outside...

Oct 2023
||
(0)
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 or  to see details.

Manager

Relationship

For fixing breaks, the turnaround time for Bluesight's support team is a few days at most, and they...

Oct 2023
||
(0)
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 or  to see details.

Manager

Loyalty, Product

Bluesight could improve their monitoring of continuous infusions, and they have plans to eventually...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty, Relationship

We are on the phone with Bluesight pretty regularly. They are working on customizing the product....

Oct 2023
||
(0)
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 or  to see details.

Manager

Product

ControlCheck is very intuitive and easy to use once users get into it a bit. We are still developing...

Oct 2023
||
(0)
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 or  to see details.

Manager

Relationship, Product

No product works by itself. If users are going to be successful with any product, they need someone...

Oct 2023
||
(0)
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 or  to see details.

Manager

Relationship, Product

Since drug diversion software is new and there isn't a gold standard for it, Bluesight is willing to...

Oct 2023
||
(0)
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 or  to see details.

Manager

Relationship, Product

Sometimes, getting data and files across the system is difficult. That has caused some delays for us...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Product

Bluesight responds quickly when I open a case with them. For example, sometimes I will find a piece...

Oct 2023
||
(0)
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 or  to see details.

Manager

Operations

Bluesight had a really good implementation process that was nice, and they were very helpful. We had...

Oct 2023
||
(0)
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 or  to see details.

Manager

Relationship, Product

ControlCheck had some hiccups early on, but Bluesight pushed out updates regularly. The vendor sends...

Oct 2023
||
(0)
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 or  to see details.

Manager

Value

ControlCheck is a little expensive, but it is a good product. It saves us a lot of time because we...

Oct 2023
||
(0)
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 or  to see details.

Manager

Product

I would tell someone who was looking at ControlCheck that its workflow is a little different...

Oct 2023
||
(0)
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 or  to see details.

Manager

Loyalty

We decided to go with ControlCheck because we liked the integration it had with Epic's systems....

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

ControlCheck is advertised as being able to proactively detect diversion, but at the end of the day,...

Oct 2023
||
(0)
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 or  to see details.

Director

Product

Bluesight integrated their solution with our other solutions. We didn't think they would do that.

Oct 2023
||
(0)
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 or  to see details.

Director

Culture

The problem with Bluesight is that they overpromised, They said that their system could take a lot...

Oct 2023
||
(0)
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 or  to see details.

Director

Operations

The vendor's installer and project managers were good and easy to work with, even though their...

Oct 2023
||
(0)
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 or  to see details.

Analyst/Coordinator

Relationship, Operations

I am very happy with ControlCheck. Bluesight has been absolutely fantastic to work with in every...

Oct 2023
||
(0)
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 or  to see details.

Analyst/Coordinator

Product

The only thing Bluesight hasn’t figured out yet is infusions. The system is unable to reconcile...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Loyalty, Product

ControlCheck is very simple to navigate and complete tasks in. The system is pretty intuitive to me....

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship, Operations

We came out of the gate and closed almost 100% of our transactions automatically, and that was...

Oct 2023
||
(0)
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 or  to see details.

Analyst/Coordinator

Product, Value

I love ControlCheck. I would highly recommend it to anyone. It saves us time and puts things in...

Oct 2023
||
(0)
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 or  to see details.

Director

Product

I would like to see Bluesight grow their pharmacy module. They have some things that help us monitor...

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

ControlCheck functions on the reports that we send every day; it is just using data, not pulling it....

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

The system right now does very basic reconciliation for continuous infusions. It is a lot of work to...

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty, Relationship, Operations

The vendor has done a good job with customer engagement. They have set up a couple of different...

Sep 2023
||
(0)
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 or  to see details.

Director

Relationship

When we went with ControlCheck, we didn’t expect it to be perfect; we knew there were going to be...

Sep 2023
||
(0)
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 or  to see details.

Director

Relationship, Product

The analytics from the software has been helpful and useful, and we have been able to identify...

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Product, Value

ControlCheck and our homegrown solutions have helped give us a full picture of an individual's...

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product, Value

The greatest benefit that we have seen from the solution has been the ability to discern where...

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Culture

Bluesight didn't quite meet some of the promises they made in our original contract with them. Most...

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations

The person from Bluesight who we have been working with recently has been killing it. The latest...

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product, Value

The system is made for mid to large hospitals. That means that some of the smaller hospitals in our...

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

Sometimes there is a delay in Bluesight’s support. We are not calling IT people on-site and getting...

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

Whether our IT folks or VPs get on a call, the vendor is very responsive. They work with us to...

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty

There are some things that we have asked the vendor for, and with their recent acquisition of...

Sep 2023
||
(0)
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 or  to see details.

Director

Operations

When we did our implementation, a lot of the tip sheets and things that are available weren’t...

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations

Bluesight does a great job with ongoing training. They have a Bluesight collaborative where folks...

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

There are some things that we would like to be able to track with the product that we can't. Some of...

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

Sometimes things are a little delayed, but overall, Bluesight definitely keeps their promises. One...

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Value

The only time that we got an extra charge from Bluesight was for an update to our automated...

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Value

There is only one area where Bluesight is nickel-and-diming a little. For example, with...

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Operations, Product

The biggest strength is the product is that it is very user friendly and very easy to navigate....

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

From a pharmacy receiving standpoint, the vendor does a great job with tracking the wholesaler...

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty, Product

Epidurals and PCAs cannot be mapped in ControlCheck, but I think the vendor is working toward that....

Sep 2023
||
(0)
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 or  to see details.

Manager

Loyalty, Product

ControlCheck has robust analytics. The analytics piece is a pretty neat tool, and I like the...

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty, Relationship, Operations

The communication between the customer and Bluesight is really robust, and they do a really good job...

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Operations, Product

We would like more robust training on analytics and how we, as customers, can utilize the metrics...

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Operations

Bluesight’s training is very scripted. I understand that they have to keep things standardized, but...

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

ControlCheck helps us find issues more often, and when we find them, we can resolve them.

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

The dashboard that a user sees when they log in to the system has been fairly consistent for the...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty, Product

One of the biggest things that I can say about ControlCheck is that it is constantly moving forward...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

The strength of ControlCheck being a web-based platform is also its greatest weakness. If there are...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

Once we get the hang of using ControlCheck and get to a stable point where we are feeding into the...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

Communication with Bluesight is very frequent, and because of that frequency, we are basically able...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

Overall, there are a few things deep in ControlCheck that are a little tricky and hard to use....

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty, Relationship, Product

Bluesight is a little slower at responding now that they have gotten bigger, but they are working on...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product, Value

The most beneficial outcome of ControlCheck is that we are able to identify and act on any issues...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations, Value

I would tell others that ControlCheck has a pretty painless installation and go-live as far as the...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

As far as outcomes go, ControlCheck contributes by providing additional sources of readily...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Culture, Loyalty

I was not privy to the sales pitch that Bluesight made in the beginning, but on the implementation...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

ControlCheck lacks the ability to dive into and differentiate data. For example, with PCA pumps,...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

There are a lot of false positives in ControlCheck. The raw material is there for greater resolution...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

I haven't seen anything in ControlCheck that I would categorize as artificial intelligence. There is...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

Bluesight’s program is centered on investigations of people, yet the audit tool is focused on...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

There are two functions of the tool. One function is to look into events, and the other is to...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

ControlCheck could be a very easy-to-use product, but the directions Bluesight gives end users don’t...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

Bluesight has an excellent customer satisfaction model. I send an email to the help desk, and within...

Aug 2023
||
(0)
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 or  to see details.

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