RxAuditor Investigate / RxAuditor (Medacist) Commentary
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Jackson Tate
Research Director
KLAS Research Director - Jackson Tate
 
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User Commentary

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Director

Value

Bluesight’s cost structure doesn't fit well with smaller organizations.

Dec 2023
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Director

Product

Overall, RxAuditor creates an environment that makes people aware of practices in their facility...

Dec 2023
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Director

Loyalty, Relationship, Product

The changes that Bluesight has made to the newer stuff that is coming out are what I would have...

Dec 2023
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Director

Relationship, Product

Using RxAuditor has honestly made us change procedural policy. It has made us identify other...

Dec 2023
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Director

Product

In terms of drilling down to patterns, with RxAuditor, we get someone on the radar. We don't do a...

Oct 2023
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Director

Loyalty

I don't know that Bluesight has come out with anything new in a while. I'm honestly not sure whether...

Oct 2023
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Director

Product

I wish the reporting in RxAuditor were a little less clunky in terms of pulling data out to...

Oct 2023
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Director

Relationship

Bluesight does the regular updates. They send them out, and we don't have to chase them down. When...

Oct 2023
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Manager

Product

I think RxAuditor has identified some nursing practice trends that need to be addressed. My...

Oct 2023
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Manager

Operations, Product

The vendor keeps updating the software, but they don't explain it. Things in the system just show up...

Oct 2023
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Manager

Relationship

Bluesight is usually pretty quick to get back to us. We have to go after them to get training, but...

Oct 2023
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Manager

Product

Bluesight promotes a data-driven patented algorithm that is supposed to be all that and a bag of...

Oct 2023
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Manager

Loyalty

Medacist was bought out by Bluesight, and I think Bluesight is phasing RxAuditor out.

Oct 2023
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Director

Operations

There hasn't really been any training. And since we are not going to incorporate the investigate...

Oct 2023
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Director

Operations, Product

With every month's data and downloads, Bluesight includes directions on how to use the reports, and...

Oct 2023
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Director

Loyalty, Product

RxAuditor is pretty easy. All the information that we are looking for in RxAuditor is put together...

Oct 2023
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Director

Relationship

The vendor is proactive. They email out reports, and then about halfway in between the monthly...

Oct 2023
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Director

Culture, Product, Value

If I were recommending the product to a peer or friend looking into the product, I would say that...

Oct 2023
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Director

Product

RxAuditor is still the primary source that a central diversion team is using to look for patterns of...

Oct 2023
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Director

Loyalty

It seems that there is some sort of affiliation between Bluesight and Medacist now, so I'm going to...

Oct 2023
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Director

Loyalty, Product

We have an outdated version of RxAuditor. There are products out there that are a lot better. Even...

Oct 2023
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Director

Relationship

I have sent several emails to Bluesight that have never received responses.

Oct 2023
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Director

Relationship

Medacist is very helpful when we have a problem with the system. If the vendor finds something wrong...

Jul 2023
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Director

Relationship, Value

Medacist is lacking when it comes to driving tangible outcomes. There are holes that need to be...

Jul 2023
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Director

Operations, Product

The system is reliable, easy to use, and intuitive. The implementation is the beginning of the...

Jul 2023
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Director

Value

We have been interviewing other companies whose products have greater capabilities. Medacist meets...

Jul 2023
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Director

Culture

When the product was marketed to us, we all thought that RxAuditor Investigate's data was in real...

Jul 2023
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Director

Relationship

I think a lot of Medacist’s people are working remotely, so we hardly ever get an answer on the...

Jul 2023
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Director

Relationship

I get a lot of emails from Medacist asking how things are going and whether they can help.

Jul 2023
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Director

Value

Our Medacist product is very expensive. It is the least expensive product of all the ones we looked...

Jul 2023
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Director

Relationship

I like the Medacist folks that work with RxAuditor Investigate. They are always available to help us...

Jul 2023
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Director

Value

RxAuditor is an incredibly useful tool that any organization should be able to use and tie into...

Apr 2023
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Director

Loyalty

Medacist is coming out with a reconciliation module, and we would really like to see that module. We...

Apr 2023
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Director

Operations

The implementation was pretty easy. Medacist delivered what we needed and was good about helping us...

Apr 2023
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