HealtheIntent Analytics
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Subject Expert
Ryan Pretnik
Research Director
Commentary Summary
User Commentary
We use the reporting that we built in HealtheAnalytics to drive productivity and track what our care...
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HealtheAnalytics has a lot of data that some of our data scientists have a hard time figuring out...
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Sometimes Cerner sets up the system's projects and menus in pretty restrictive ways. Things are...
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HealtheAnalytics has gotten better. For data scientists and people who need to write queries, there...
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Cerner is improving the product. We receive the support that we need for HealtheEDW, and things have...
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We do like that HealtheAnalytics gives us the power to build our own data sets and data malls and to...
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For an analyst end user, the product’s learning curve was steep because Cerner has their own version...
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I would tell others that Cerner’s business object side was clunky. However, Tableau's software is...
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There is probably some more development that could be arranged for the product. Having the...
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The system's readmission reporting isn't granular enough. That is our biggest complaint about it....
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I think that we achieved the things that we expected to with the system. We are getting the results...
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We rolled out the product so that we could do continuous monitoring of our quality scores throughout...
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HealtheAnalytics has been very informative because physicians and providers want to do everything...
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We got a onetime dose of training. Digging in a bit more and really developing a better...
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The challenge that we have had with the product is that it is very powerful, but we thought that we...
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The product doesn't have all of the functionality that we wanted it to. We wanted the ability to...
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We haven't received a lot of new technology from Cerner, but when we have gotten new technology from...
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The solution is a very powerful tool, but others shouldn't underestimate the time, effort, energy,...
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Cerner has APIs set up in HealtheAnalytics and Amazon Web Services for interoperability, so that is...
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We have had multiple different client executives in the last several years. Our current client...
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HealtheAnalytics is just a layer on top of the data. If an organization has HealtheIntent, they...
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I have looked at some alternatives to the solution, and none of them are as robust as...
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For our satisfaction to improve, Cerner needs to move to a unified analytics model where data is...
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Cerner struggles to help us implement best practices and manage change and governance controls over...
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We were interested in developing a solution with Cerner, but it would have cost an exorbitant amount...
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If other people are interested in the product, I would tell them to make sure that they nail Cerner...
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The majority of the normalization of data in HealtheEDW is handled through the vendor. Their teams...
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A lot of our analytics with the product have been amazing because we have talent, but we also have a...
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I would score HealtheEDW a little lower for overall product quality because of the change...
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Cerner does or demonstrates anything we ask, even if it is a repeated request. An executive is very...
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Some folks do not know what this product is when they get it. They don't really know what it does....
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If any data mining is more difficult, it is actually because the EMR has so many options. Sometimes,...
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HealtheAnalytics is the kind of program that we have to figure out ourselves as far as the...
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HealtheAnalytics is a foundational tool to do reporting. We use it heavily. We are still learning...
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Someone who is looking into HealtheAnalytics should assess what skills they need. There are a lot of...
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HealtheAnalytics is doing a pretty good job of pulling reports. We can customize reports so that...
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The solution has improved significantly in the past year. We did a lot of upgrades and improved the...
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We have gone back and forth about Cerner's training. They tend to train the trainer and then step...
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If I told a care coordinator to go into the solution and run some reports, then they would have a...
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Our experience with HealtheEDW is going well. We have been adding data sources. The frustration with...
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We were a little slow to get HealtheAnalytics up and running and to download the data, but once we...
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Customization tools and different reports associated with that are being updated now. Those tools...
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We are creating some custom reports with the data in HealtheAnalytics so that we can get the...
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HealtheAnalytics is a really cool tool that goes with Cerner’s HealtheRegistries. We have built all...
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We have to do the work to set up HealtheRegistries first. We have issues with some of our mapping...
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I don't feel like we negotiated a good support package for HealtheAnalytics. The vendor seems to...
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HealtheAnalytics is just a newer product, so I think in order for my satisfaction to increase, I...
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We have spent a lot of time training people on the system. Cerner is doing a lot better with the...
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Our satisfaction with integration will go up when we put the new advanced upgrade in place. We want...
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There has been a recent uptick in proactive service. Cerner has put an immense amount of focus on...
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Cerner’s support is really good. I don’t have an issue with it. Cerner’s executives are pretty...
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I would buy HealtheEDW Advanced again. Products spring up left and right all the time, but it is...
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HealtheEDW Advanced has been great. The industry went to big data. It has been great seeing the...
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We can tie HealtheEDW Advanced to an Excel spreadsheet or different programs and interfaces. It...
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In general, when we are talking about data, there is the sense that people are going to hit F2 and...
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The delivery of new technology is always a challenge. Any sort of change is always somewhat...
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When it comes to the speed at which we are getting products and resolutions from Cerner, we pay a...
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Cerner's issue is that they commit to deadlines but can't deliver on them. Cerner seems to have a...
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We are moving down the path of value-based care. We are pretty far advanced and pretty well vested,...
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I don't have a problem with Cerner's vision. I have a problem with the fact that Cerner promises a...
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We have a super challenging integration problem. We brought in a lot of disparate data sources from...
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I feel like Cerner painted a rosier picture of HealtheEDW than what we see. There was not full...
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The support from Cerner isn't up to par. The technicians that we speak to are always new and don't...
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I like HealtheEDW's data-mining abilities. It pulls data from multiple sources in real time so that...
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Cerner often overpromises the delivery time frame, but in general, Cerner keeps their promises in...
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The quality of training depends on which portion of the Cerner team we get. In my experience, some...
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Oftentimes, when we do outreach for support and service, it feels like we are autonomous. It would...
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For what we are paying, we feel like we should be on the advanced architecture, but we are stuck on...
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Cerner is improving and being more proactive. They have heard from their customers and have a lot...
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Cerner is doing what I have been asking, and things have been changing and improving lately. If...
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We are transitioning to another system. Cerner has taken a long time to deliver on their promises,...
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With HealtheEDW, we would like more dashboards to be created and more data normalization to happen....
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HealtheEDW was hard to implement. The implementation took a lot of time and effort. More up-front...
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HealtheEDW integrates with our EMR a lot. We can upload from or download into other systems. The...
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Getting support for HealtheEDW is all about trying to find the right person who has the right...
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Cerner's executive involvement is pretty high, and our account representative is excellent. We meet...
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We took a subscription approach with Cerner, so the basic functionality of HealtheEDW is part of our...
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I am trying to figure out what to do with HealtheEDW because the system is redundant to a large...
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HealtheEDW has an ingestion capability. We can bring in data, but it is not automatic. For instance,...
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Cerner is happy to help, but I am not sure they have the manpower to help us with everything we...
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Cerner is providing a really good tool, and they do a really great job of integrating our data. I...
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On the clinical side, Cerner’s tools are being used extensively to improve the quality of care that...
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We are learning together with Cerner, but everything has been smooth so far.
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We have to have advanced people use the system. It is very easy for them. The product is clearly...
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We get a lot of functionality from another Cerner product. That product covers query and data set...
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Once someone has used the solution, they can use statistical packages like SAS, Python, or R....
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We moved to the solution because we couldn't connect third-party tools with our previous product,...
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Some of the solution's key wins are that it allows us to import our own data and create our own data...
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Sometimes, we have issues with stale data. We usually find those issues instead of Cerner. We would...
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We want to move to another product because HealtheAnalytics is missing some things that we want in...
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It would be nice if we had a better understanding of Cerner's broader analytics tool. I know that...
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HealtheEDW works alright for what we need, but it takes a bit of work on our part to get the...
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HealtheEDW is clunky to navigate. It doesn't flow very well at all. We have to go through a lot of...
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Ultimately, HealtheEDW does what we need it to do. We have all of the tools that we need for...
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Overall, HealtheAnalytics is good, but there are some shortcomings that will hopefully be addressed...
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We get value out of HealtheAnalytics. The solution has allowed us to accomplish things with gap...
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HealtheAnalytics is awesome. We are becoming such a global society, and we have patients who get...
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I am struggling with the analytics tool. Cerner offers a lot of data, but they don't offer great...
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The tools that my team uses in the background could use some work. The vendor is working on some...
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We do competitive bidding here, so depending on what other vendors' proposals are, we might take a...
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The vendor provided good training. They were responsive when our staff members needed training, and...
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The product is pretty good and viable. My staff likes using the products, so I rate the software...
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The product is a true enterprise data warehouse. It has the means to ingest different data sources...
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There isn't a magic solution when it comes to interoperability. There is a little bit of work to do...
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HealtheEDW, in conjunction with HealtheAnalytics, is more than just an enterprise data warehouse. It...
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The training was very effective. We work very collaboratively with Cerner for the training. While we...
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I have had nothing but positive experiences with the vendor executives. They are always available. I...
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We are just getting our feet wet with HealtheEDW. The system promises good things, but I can't yet...
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We always wish that we had a little more power. We had an escalation that happened recently for a...
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Cerner onboards all of the data into the platform. They are the ones that synthesize and set up the...
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We would like things in HealtheEDW to be faster than they are. There might be reasons as to why...
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When I think of how Cerner originally promoted and branded the system and onboarded clients, I can...
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I have had a positive experience with Cerner. From the product they had years ago to the products...
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We are receiving our money's worth given what I know about the financials and the immense amount of...
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Given my experience in using other products and the number of things that we are trying to do with...
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The concept of outsourcing data ingestion is definitely a weird one. We relinquish the control of...
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One thing is around the standardization of data ingestion with an enterprise data warehouse. We...
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The end users are technically the analytics and IT team. The vendor's end users are technically...
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