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Cerner has a beautiful Vertica database. The database performs great. The data query tool is...
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When we get outside of the query tool in HealtheAnalytics, everything falls apart. The system has a...
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Cerner's response to any complaints about HealtheAnalytics is an upsell attempt to try to get us to...
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For an enterprise data warehouse with huge data sets, HealtheAnalytics performs great, but the...
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Cerner has an advanced version of HealtheEDW, and that is where they nickel-and-dime us a little. We...
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Our challenge with the implementation is that Cerner isn't doing a very good job of meeting our...
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HealtheEDW’s usability could be improved. Although there is a UX component, the fundamental problem...
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HealtheEDW has the right components for us to improve in the value-based care and population health...
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We use the reporting that we built in HealtheAnalytics to drive productivity and track what our care...
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HealtheAnalytics has a lot of data that some of our data scientists have a hard time figuring out...
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Sometimes Cerner sets up the system's projects and menus in pretty restrictive ways. Things are...
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HealtheAnalytics has gotten better. For data scientists and people who need to write queries, there...
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Cerner is improving the product. We receive the support that we need for HealtheEDW, and things have...
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We do like that HealtheAnalytics gives us the power to build our own data sets and data malls and to...
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For an analyst end user, the product’s learning curve was steep because Cerner has their own version...
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I would tell others that Cerner’s business object side was clunky. However, Tableau's software is...
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There is probably some more development that could be arranged for the product. Having the...
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The system's readmission reporting isn't granular enough. That is our biggest complaint about it....
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I think that we achieved the things that we expected to with the system. We are getting the results...
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We rolled out the product so that we could do continuous monitoring of our quality scores throughout...
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HealtheAnalytics has been very informative because physicians and providers want to do everything...
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We got a onetime dose of training. Digging in a bit more and really developing a better...
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The challenge that we have had with the product is that it is very powerful, but we thought that we...
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The product doesn't have all of the functionality that we wanted it to. We wanted the ability to...
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We haven't received a lot of new technology from Cerner, but when we have gotten new technology from...
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The solution is a very powerful tool, but others shouldn't underestimate the time, effort, energy,...
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Cerner has APIs set up in HealtheAnalytics and Amazon Web Services for interoperability, so that is...
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We have had multiple different client executives in the last several years. Our current client...
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HealtheAnalytics is just a layer on top of the data. If an organization has HealtheIntent, they...
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I have looked at some alternatives to the solution, and none of them are as robust as...
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For our satisfaction to improve, Cerner needs to move to a unified analytics model where data is...
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Cerner struggles to help us implement best practices and manage change and governance controls over...
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We were interested in developing a solution with Cerner, but it would have cost an exorbitant amount...
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If other people are interested in the product, I would tell them to make sure that they nail Cerner...
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The majority of the normalization of data in HealtheEDW is handled through the vendor. Their teams...
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A lot of our analytics with the product have been amazing because we have talent, but we also have a...
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I would score HealtheEDW a little lower for overall product quality because of the change...
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Cerner does or demonstrates anything we ask, even if it is a repeated request. An executive is very...
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Some folks do not know what this product is when they get it. They don't really know what it does....
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If any data mining is more difficult, it is actually because the EMR has so many options. Sometimes,...
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HealtheAnalytics is the kind of program that we have to figure out ourselves as far as the...
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HealtheAnalytics is a foundational tool to do reporting. We use it heavily. We are still learning...
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Someone who is looking into HealtheAnalytics should assess what skills they need. There are a lot of...
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HealtheAnalytics is doing a pretty good job of pulling reports. We can customize reports so that...
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The solution has improved significantly in the past year. We did a lot of upgrades and improved the...
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We have gone back and forth about Cerner's training. They tend to train the trainer and then step...
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If I told a care coordinator to go into the solution and run some reports, then they would have a...
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Our experience with HealtheEDW is going well. We have been adding data sources. The frustration with...
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We were a little slow to get HealtheAnalytics up and running and to download the data, but once we...
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Customization tools and different reports associated with that are being updated now. Those tools...
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We are creating some custom reports with the data in HealtheAnalytics so that we can get the...
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HealtheAnalytics is a really cool tool that goes with Cerner’s HealtheRegistries. We have built all...
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We have to do the work to set up HealtheRegistries first. We have issues with some of our mapping...
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I don't feel like we negotiated a good support package for HealtheAnalytics. The vendor seems to...
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HealtheAnalytics is just a newer product, so I think in order for my satisfaction to increase, I...
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We have spent a lot of time training people on the system. Cerner is doing a lot better with the...
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Our satisfaction with integration will go up when we put the new advanced upgrade in place. We want...
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There has been a recent uptick in proactive service. Cerner has put an immense amount of focus on...
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Cerner’s support is really good. I don’t have an issue with it. Cerner’s executives are pretty...
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I would buy HealtheEDW Advanced again. Products spring up left and right all the time, but it is...
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HealtheEDW Advanced has been great. The industry went to big data. It has been great seeing the...
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We can tie HealtheEDW Advanced to an Excel spreadsheet or different programs and interfaces. It...
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In general, when we are talking about data, there is the sense that people are going to hit F2 and...
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The delivery of new technology is always a challenge. Any sort of change is always somewhat...
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When it comes to the speed at which we are getting products and resolutions from Cerner, we pay a...
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Cerner's issue is that they commit to deadlines but can't deliver on them. Cerner seems to have a...
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We are moving down the path of value-based care. We are pretty far advanced and pretty well vested,...
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I don't have a problem with Cerner's vision. I have a problem with the fact that Cerner promises a...
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We have a super challenging integration problem. We brought in a lot of disparate data sources from...
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I feel like Cerner painted a rosier picture of HealtheEDW than what we see. There was not full...
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The support from Cerner isn't up to par. The technicians that we speak to are always new and don't...
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I like HealtheEDW's data-mining abilities. It pulls data from multiple sources in real time so that...
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Cerner often overpromises the delivery time frame, but in general, Cerner keeps their promises in...
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The quality of training depends on which portion of the Cerner team we get. In my experience, some...
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Oftentimes, when we do outreach for support and service, it feels like we are autonomous. It would...
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For what we are paying, we feel like we should be on the advanced architecture, but we are stuck on...
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