Home chevron icon RevenueCycle Financial / HIM chevron icon Business Analytics chevron icon Data & Analytics Platforms

HealtheIntent Analytics
Filtered view: All

Subject Expert
Ryan Pretnik
Research Director
KLAS Research Director - Ryan Pretnik
 
View Product Scores
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%
to see the full dataset.

if you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by   
Manager

Service and Support

We've done so much custom stuff with HealtheAnalytics that it takes a while to get our issues to the...

Nov 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

There's not a good ongoing way to track metrics and baselines within HealtheAnalytics. We come up...

Nov 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

We've had a few problems where some of our big data sets within HealtheAnalytics have failed and we...

Nov 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Implementation and Training

We were not supported well enough by Cerner after training. We were rushed through training, and it...

Nov 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

HealtheAnalytics is a little clunky for end users. For developers it's easy and it's intuitive, but...

Nov 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Functionality and Upgrades

There will never be an organization that has all the right prebuilt healthcare analytics to satisfy...

Nov 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Future Outlook

I believe that Oracle's engagement in some of the blocking and tackling is going to get better over...

Nov 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

Cerner is not doing well recently due to the whole Oracle acquisition. Before the vendor announced...

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Other Observations & Comments

Cerner does a good job of training, but the timing of the training could be better.

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Technology

Cerner is really strong on their data points for HealtheAnalytics. HealtheAnalytics has reduced some...

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

ROI / Cost (care and feeding)

When we used HealtheAnalytics for our ACO, it was phenomenal. We were able to see where we were...

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

ROI / Cost (care and feeding)

HealtheAnalytics would be worth more if there were more content. Compared to what we are paying, we...

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Service and Support

HealtheEDW does well for the most part. The issues we have are on the payer side, not on the Cerner...

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

ROI / Cost (care and feeding)

Cerner has worked with us very well on charges. The vendor really tried with our contract. They gave...

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Implementation and Training

We did a lot of updates for HealtheAnalytics, and they went well. We have gotten better training for...

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

The frustration we have with HealtheAnalytics is that there are still some dashboards that we have...

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Functionality and Upgrades

We are honestly struggling a little bit with the product right now in terms of quality and the...

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Other Observations & Comments

Because we have been hammering on Cerner pretty heavily, they have been fairly attentive.

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Functionality and Upgrades

When we look at how Cerner does cost and utilization, it is on a fifth-grade level.

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

ROI / Cost (care and feeding)

We are getting some pretty good epidemiology-based studies out of HealtheEDW for quality metrics...

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Functionality and Upgrades

There is a specific tool in HealtheEDW that we are trying to figure out. The person who helped us...

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Functionality and Upgrades

HealtheEDW could make their software easier to use by making it more of a self-service for...

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Functionality and Upgrades

One outcome that we have seen from HealtheEDW has been the ability to look at our performance across...

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

ROI / Cost (care and feeding)

Over the past few years, the product has been phenomenal. We have been able to see where we were...

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

We use HealtheAnalytics quite a bit for quality reporting needs. One thing I like is that we have...

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Functionality and Upgrades

With HealtheEDW, we are getting a more comprehensive aggregation of data for strategic planning,...

Aug 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Lessons Learned

Sometimes on the professional services side, Cerner is learning some of the product, so we have to...

Aug 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Service and Support

Cerner does have proactive tools, and they will notify us when something is down or going wrong. We...

Aug 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Win/Loss - Why they were selected (by current clients)

We chose HealtheEDW to increase standardization by using one vendor's products to scale and align...

Aug 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Service and Support

HealtheAnalytics helps us meet quality measures with patient engagement and meet payer financial...

Jul 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

In the HealtheAnalytics portal, there is a wealth of information that can be overwhelming. There is...

Jul 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

Cerner has a beautiful Vertica database. The database performs great. The data query tool is...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Interfacing and Integration

When we get outside of the query tool in HealtheAnalytics, everything falls apart. The system has a...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Service and Support

Cerner's response to any complaints about HealtheAnalytics is an upsell attempt to try to get us to...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

For an enterprise data warehouse with huge data sets, HealtheAnalytics performs great, but the...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

ROI / Cost (care and feeding)

Cerner has an advanced version of HealtheEDW, and that is where they nickel-and-dime us a little. We...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Implementation and Training

Our challenge with the implementation is that Cerner isn't doing a very good job of meeting our...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Functionality and Upgrades

HealtheEDW’s usability could be improved. Although there is a UX component, the fundamental problem...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Other Observations & Comments

HealtheEDW has the right components for us to improve in the value-based care and population health...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Functionality and Upgrades

We use the reporting that we built in HealtheAnalytics to drive productivity and track what our care...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Functionality and Upgrades

HealtheAnalytics has a lot of data that some of our data scientists have a hard time figuring out...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Functionality and Upgrades

Sometimes Cerner sets up the system's projects and menus in pretty restrictive ways. Things are...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Implementation and Training

HealtheAnalytics has gotten better. For data scientists and people who need to write queries, there...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF
View All Articles
Related Articles
Article
KLAS article icon
Data & Analytics Platforms: Shifting from Siloed Capabilities
27 October 21    |   Ryan Pretnik, Bradley Hunter and Lois Krotz
For our recent Data & Analytics Platforms report, we interviewed the deepest adopters of these platforms to validate the capabilities actually being used.



We use cookies! We use essential and basic aggregated, depersonalized Google Analytics cookies to provide the type of content which our visitors are most interested in.  Cookie Policy    
​