Home chevron icon RevenueCycle Financial / HIM chevron icon Business Analytics chevron icon Data & Analytics Platforms

Oracle Population Health Analytics Commentary
Filtered view: All

Subject Expert
Benjamin Cassity
Research Director, VBC
KLAS Research Director, VBC - Benjamin Cassity
 
View Product Scores
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%
to see the full dataset.

If you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

 Download as Excel
Sort by   
Analyst/Coordinator

Relationship

Oracle Health does not keep their promises. They purported to deliver something we did not get and...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Operations, Product

One of our recent upgrades wasn’t great. The measure definitions didn't come through very well....

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Operations

The training Oracle Health gave wasn't great. We didn't need it. We could do it ourselves. I knew...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Product

HealtheAnalytics does what it is supposed to do. There are issues with everything, but that is...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship

The dashboards Oracle Health produces are always interesting, and the vendor is receptive to hearing...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship, Operations

The people that we are communicating with at Oracle Health know us because our journey has been very...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship

There are many items we find in HealtheAnalytics that Oracle Health is not proactive about. However,...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Product

The product’s registries can help us target the workflow. As long as the data in the product is...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Culture, Relationship, Product

We have gone through a lot of grief with Oracle Health and have found a lot of problems for them....

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Operations, Product

I am extremely familiar with lots of the EDWs around, and Oracle Health's is one of the best. All...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

The vendor’s support team is a lot less responsive than they used to be. It is very difficult to get...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Product

In terms of the vendor’s ability to produce hard metrics, we always have to tweak the metrics a bit,...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty, Relationship

Oracle Health needs to make their plan for eCQM a little more visible because that is just a huge...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

HealtheAnalytics’ ability to produce hard metrics and track specific outcomes is not the greatest....

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty, Product

Where Oracle Health falls short is exposing data in a meaningful way in the analytics. The data is...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

Oracle Health doesn't resolve concerns. They keep things on time, and they don't overcommit on their...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Product

The vendor isn’t using the client's algorithms, and that is an issue. We spend a lot of time setting...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

HealtheAnalytics does a good job of linking our billing claims and clinical data. It doesn't crash,...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

When HealtheAnalytics is broken, Oracle Health is not willing to fix things, and they offer their...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations

Cerner is awful at training and can’t compete with other vendors in that area. I see them trying to...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

HealtheAnalytics' biggest strengths are the breadth and amount of data that we can bring in, the...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

Oracle Health is continuing to work on the product, but they could work on decreasing the time gap...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

HealtheAnalytics is a good downstream system for collecting data and providing insights, but being...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty, Product

Our developers love HealtheAnalytics. It is a lot better than the vendor's previous reporting tools,...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Culture, Value

We are on a monthly subscription fee, and that is really all that we pay for the product. The...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Operations

In terms of the vendor's involvement with us, things weren't great in the past, but since then,...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Operations

The vendor has some training and some significant certifications for HealtheEDW Advanced.

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Product, Value

There are some limitations to how we can use HealtheEDW Advanced because it is really tailored to...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

If people want to, they can go straight to Snowflake, one of Cerner’s partners, and buy more...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Product

For what HealtheEDW Advanced does, it is incredible. The fact that it is cutting edge in the...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

I would recommend the system, especially if someone is using Oracle Health. If they have other...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product, Value

The product holds data, but anybody can hold data. The value is that Oracle Health has algorithms in...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

The product does a lot of what we need, and we are so busy that we can't get to some of the...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

Oracle Health’s support seems fine. When I open a ticket, there is a bit of a delay, but mostly, we...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

Oracle Health is not proactive. I can't even hardly think of a time when they contacted me and said...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty

I think with what we have available now, the solution is good. I am excited to see what Oracle...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Culture, Loyalty, Relationship

Things promised by Cerner were not promised by Oracle Health. The vendor hasn't lied about things or...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

I think HealtheAnalytics is key for our organization’s integration goals because it really is vendor...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

I am an administrator, and I think the system is pretty easy, but the end users tell another story....

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Culture

The promises that Oracle Health makes are astronomical. If the vendor meets those promises, that...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product, Value

Driving tangible outcomes is what HealtheAnalytics is meant for. I love the software. If someone...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

Oracle Health keeps changing the resources that work with us. That is not too terribly uncommon. The...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations, Product

The challenge we have had with the system has been learning how to best manage it. The Cerner...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Product

We have to customize Oracle Health’s out-of-the-box dashboards. The dashboards would be useful to...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Loyalty, Product

Oracle Health is still struggling to streamline the underpinning schema and keep it intact. It is...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

A lot of the statistics and metrics that we look for aren't easy to find in the platform. HealtheEDW...

Jul 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Operations

Cerner's training would be better if they were to provide ongoing guided training in some capacity....

Jul 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Operations, Product

The product isn't extremely user friendly. Our clinicians don't have time to figure out how to...

Jul 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty, Relationship

We have brought our issues to Cerner and they have worked with us. However, they usually have a very...

Jul 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

Cerner is extremely capable of meeting our needs, but at times, their customer service and...

Jul 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

I cannot think of anything that has proactively happened with Oracle Health. We are the ones who...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

We are very satisfied with Oracle Health and their support. The group we are working with is very...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty, Relationship, Product

Oracle is working with us to drive needed improvement on HealtheAnalytics. We need the platform...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Operations, Product

With all the things that we are working on with HealtheAnalytics, such as predictive analytics and...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

Anytime there is an upgrade in HealtheAnalytics, there is downtime that is unpredictable. There is...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

Oracle Health is good with ideas and trying to move things in the right direction. Everything...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

If people have other Oracle Health applications, they should choose HealtheEDW Advanced based on...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Operations, Product

We did the upgrades. The vendor made the platform, but we did everything else. We are extremely...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Product

Oracle Health supports HealtheEDW Advanced. They resolve issues, but they are not always as quick as...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF
View All Articles
Related Articles
Article
KLAS article icon
Data & Analytics Platforms: Shifting from Siloed Capabilities
27 October 21    |   Ryan Pretnik, Bradley Hunter and Lois Krotz
For our recent Data & Analytics Platforms report, we interviewed the deepest adopters of these platforms to validate the capabilities actually being used.



We use cookies! We use essential and basic aggregated, depersonalized Google Analytics cookies to provide the type of content which our visitors are most interested in.  Cookie Policy    
​