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HealtheIntent Analytics
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Ryan Pretnik
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KLAS Research Director - Ryan Pretnik
 
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User Commentary

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Director

Cerner has a beautiful Vertica database. The database performs great. The data query tool is...

Mar 2022
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Director

When we get outside of the query tool in HealtheAnalytics, everything falls apart. The system has a...

Mar 2022
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Director

Cerner's response to any complaints about HealtheAnalytics is an upsell attempt to try to get us to...

Mar 2022
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Director

For an enterprise data warehouse with huge data sets, HealtheAnalytics performs great, but the...

Mar 2022
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VP/Other Executive

Cerner has an advanced version of HealtheEDW, and that is where they nickel-and-dime us a little. We...

Feb 2022
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VP/Other Executive

Our challenge with the implementation is that Cerner isn't doing a very good job of meeting our...

Feb 2022
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VP/Other Executive

HealtheEDW’s usability could be improved. Although there is a UX component, the fundamental problem...

Feb 2022
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VP/Other Executive

HealtheEDW has the right components for us to improve in the value-based care and population health...

Feb 2022
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VP/Other Executive

We use the reporting that we built in HealtheAnalytics to drive productivity and track what our care...

Dec 2021
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VP/Other Executive

HealtheAnalytics has a lot of data that some of our data scientists have a hard time figuring out...

Dec 2021
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VP/Other Executive

Sometimes Cerner sets up the system's projects and menus in pretty restrictive ways. Things are...

Dec 2021
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VP/Other Executive

HealtheAnalytics has gotten better. For data scientists and people who need to write queries, there...

Dec 2021
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Physician

Cerner is improving the product. We receive the support that we need for HealtheEDW, and things have...

Dec 2021
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Director

We do like that HealtheAnalytics gives us the power to build our own data sets and data malls and to...

Nov 2021
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Director

For an analyst end user, the product’s learning curve was steep because Cerner has their own version...

Nov 2021
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Director

I would tell others that Cerner’s business object side was clunky. However, Tableau's software is...

Nov 2021
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Manager

There is probably some more development that could be arranged for the product. Having the...

Nov 2021
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Manager

The system's readmission reporting isn't granular enough. That is our biggest complaint about it....

Nov 2021
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Manager

I think that we achieved the things that we expected to with the system. We are getting the results...

Nov 2021
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Manager

We rolled out the product so that we could do continuous monitoring of our quality scores throughout...

Nov 2021
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Manager

HealtheAnalytics has been very informative because physicians and providers want to do everything...

Nov 2021
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Manager

We got a onetime dose of training. Digging in a bit more and really developing a better...

Nov 2021
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Director

The challenge that we have had with the product is that it is very powerful, but we thought that we...

Nov 2021
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Director

The product doesn't have all of the functionality that we wanted it to. We wanted the ability to...

Nov 2021
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Director

We haven't received a lot of new technology from Cerner, but when we have gotten new technology from...

Nov 2021
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Director

The solution is a very powerful tool, but others shouldn't underestimate the time, effort, energy,...

Nov 2021
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Director

Cerner has APIs set up in HealtheAnalytics and Amazon Web Services for interoperability, so that is...

Nov 2021
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Director

We have had multiple different client executives in the last several years. Our current client...

Nov 2021
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Director

HealtheAnalytics is just a layer on top of the data. If an organization has HealtheIntent, they...

Nov 2021
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Manager

I have looked at some alternatives to the solution, and none of them are as robust as...

Nov 2021
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Director

For our satisfaction to improve, Cerner needs to move to a unified analytics model where data is...

Nov 2021
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Director

Cerner struggles to help us implement best practices and manage change and governance controls over...

Nov 2021
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Director

We were interested in developing a solution with Cerner, but it would have cost an exorbitant amount...

Nov 2021
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Director

If other people are interested in the product, I would tell them to make sure that they nail Cerner...

Nov 2021
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Director

The majority of the normalization of data in HealtheEDW is handled through the vendor. Their teams...

Nov 2021
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CIO

A lot of our analytics with the product have been amazing because we have talent, but we also have a...

Nov 2021
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CIO

I would score HealtheEDW a little lower for overall product quality because of the change...

Nov 2021
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CIO

Cerner does or demonstrates anything we ask, even if it is a repeated request. An executive is very...

Nov 2021
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CIO

Some folks do not know what this product is when they get it. They don't really know what it does....

Nov 2021
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CIO

If any data mining is more difficult, it is actually because the EMR has so many options. Sometimes,...

Nov 2021
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Director

HealtheAnalytics is the kind of program that we have to figure out ourselves as far as the...

Nov 2021
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Director

HealtheAnalytics is a foundational tool to do reporting. We use it heavily. We are still learning...

Nov 2021
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Director

Someone who is looking into HealtheAnalytics should assess what skills they need. There are a lot of...

Nov 2021
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Manager

HealtheAnalytics is doing a pretty good job of pulling reports. We can customize reports so that...

Nov 2021
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Director

The solution has improved significantly in the past year. We did a lot of upgrades and improved the...

Nov 2021
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Director

We have gone back and forth about Cerner's training. They tend to train the trainer and then step...

Nov 2021
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Director

If I told a care coordinator to go into the solution and run some reports, then they would have a...

Nov 2021
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Director

Our experience with HealtheEDW is going well. We have been adding data sources. The frustration with...

Nov 2021
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Director

We were a little slow to get HealtheAnalytics up and running and to download the data, but once we...

Nov 2021
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Director

Customization tools and different reports associated with that are being updated now. Those tools...

Nov 2021
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Director

We are creating some custom reports with the data in HealtheAnalytics so that we can get the...

Nov 2021
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VP/Other Executive

HealtheAnalytics is a really cool tool that goes with Cerner’s HealtheRegistries. We have built all...

Oct 2021
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VP/Other Executive

We have to do the work to set up HealtheRegistries first. We have issues with some of our mapping...

Oct 2021
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VP/Other Executive

I don't feel like we negotiated a good support package for HealtheAnalytics. The vendor seems to...

Oct 2021
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VP/Other Executive

HealtheAnalytics is just a newer product, so I think in order for my satisfaction to increase, I...

Oct 2021
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VP/Other Executive

We have spent a lot of time training people on the system. Cerner is doing a lot better with the...

Oct 2021
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CIO

Our satisfaction with integration will go up when we put the new advanced upgrade in place. We want...

Oct 2021
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CIO

There has been a recent uptick in proactive service. Cerner has put an immense amount of focus on...

Oct 2021
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VP/Other Executive

Cerner’s support is really good. I don’t have an issue with it. Cerner’s executives are pretty...

Jul 2021
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VP/Other Executive

I would buy HealtheEDW Advanced again. Products spring up left and right all the time, but it is...

Jul 2021
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VP/Other Executive

HealtheEDW Advanced has been great. The industry went to big data. It has been great seeing the...

Jul 2021
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VP/Other Executive

We can tie HealtheEDW Advanced to an Excel spreadsheet or different programs and interfaces. It...

Jul 2021
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VP/Other Executive

In general, when we are talking about data, there is the sense that people are going to hit F2 and...

Jul 2021
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VP/Other Executive

The delivery of new technology is always a challenge. Any sort of change is always somewhat...

Jul 2021
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Director

When it comes to the speed at which we are getting products and resolutions from Cerner, we pay a...

Jul 2021
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CEO/President

Cerner's issue is that they commit to deadlines but can't deliver on them. Cerner seems to have a...

Jul 2021
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CEO/President

We are moving down the path of value-based care. We are pretty far advanced and pretty well vested,...

Jul 2021
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VP/Other Executive

I don't have a problem with Cerner's vision. I have a problem with the fact that Cerner promises a...

Jul 2021
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VP/Other Executive

We have a super challenging integration problem. We brought in a lot of disparate data sources from...

Jul 2021
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Analyst/Coordinator

I feel like Cerner painted a rosier picture of HealtheEDW than what we see. There was not full...

Jul 2021
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Analyst/Coordinator

The support from Cerner isn't up to par. The technicians that we speak to are always new and don't...

Jul 2021
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Analyst/Coordinator

I like HealtheEDW's data-mining abilities. It pulls data from multiple sources in real time so that...

Jul 2021
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VP/Other Executive

Cerner often overpromises the delivery time frame, but in general, Cerner keeps their promises in...

Jul 2021
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VP/Other Executive

The quality of training depends on which portion of the Cerner team we get. In my experience, some...

Jul 2021
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VP/Other Executive

Oftentimes, when we do outreach for support and service, it feels like we are autonomous. It would...

Jul 2021
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Manager

For what we are paying, we feel like we should be on the advanced architecture, but we are stuck on...

Jun 2021
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Article
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Data & Analytics Platforms: Shifting from Siloed Capabilities
27 October 21    |   Ryan Pretnik, Bradley Hunter and Lois Krotz
For our recent Data & Analytics Platforms report, we interviewed the deepest adopters of these platforms to validate the capabilities actually being used.



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