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KLAS Research Director - Ryan Pretnik
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Ryan Pretnik

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We get value out of HealtheAnalytics. The solution has allowed us to accomplish things with gap...

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Manager

HealtheAnalytics is awesome. We are becoming such a global society, and we have patients who get...

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Manager

I am struggling with the analytics tool. Cerner offers a lot of data, but they don't offer great...

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Manager

The tools that my team uses in the background could use some work. The vendor is working on some...

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Director

We do competitive bidding here, so depending on what other vendors' proposals are, we might take a...

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Director

The vendor provided good training. They were responsive when our staff members needed training, and...

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Director

The product is pretty good and viable. My staff likes using the products, so I rate the software...

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Analyst/Coordinator

The product is a true enterprise data warehouse. It has the means to ingest different data sources...

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Analyst/Coordinator

There isn't a magic solution when it comes to interoperability. There is a little bit of work to do...

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Analyst/Coordinator

HealtheEDW, in conjunction with HealtheAnalytics, is more than just an enterprise data warehouse. It...

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Analyst/Coordinator

The training was very effective. We work very collaboratively with Cerner for the training. While we...

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Analyst/Coordinator

I have had nothing but positive experiences with the vendor executives. They are always available. I...

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Director

We are just getting our feet wet with HealtheEDW. The system promises good things, but I can't yet...

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Director

We always wish that we had a little more power. We had an escalation that happened recently for a...

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Director

Cerner onboards all of the data into the platform. They are the ones that synthesize and set up the...

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Director

We would like things in HealtheEDW to be faster than they are. There might be reasons as to why...

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Analyst/Coordinator

When I think of how Cerner originally promoted and branded the system and onboarded clients, I can...

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Analyst/Coordinator

I have had a positive experience with Cerner. From the product they had years ago to the products...

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Analyst/Coordinator

We are receiving our money's worth given what I know about the financials and the immense amount of...

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Analyst/Coordinator

Given my experience in using other products and the number of things that we are trying to do with...

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Analyst/Coordinator

The concept of outsourcing data ingestion is definitely a weird one. We relinquish the control of...

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Analyst/Coordinator

One thing is around the standardization of data ingestion with an enterprise data warehouse. We...

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Analyst/Coordinator

The end users are technically the analytics and IT team. The vendor's end users are technically...

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Director

The product stays current because it is a web-based system, so we are up to date just like everyone...

Dec 2020
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Director

Cerner suffers the same as everybody else because they are in healthcare, so the product feels a...

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Director

I would give a full recommendation for HealtheEDW to another Cerner client. For someone who is not a...

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VP/Other Executive

There is a population-health strategy person who has just not been terribly helpful. That person has...

Nov 2020
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VP/Other Executive

The actual installation process, including the data mapping and validation, was long and required a...

Nov 2020
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VP/Other Executive

We could have used a lot more support, and I feel like we were building with Cerner. There wasn’t as...

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VP/Other Executive

We have gone through Cerner's evolution and their growing pains as well as our own, and we are just...

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CIO

All our vendors were trying to help out. Having vendors want to chip in and do what they could was...

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CIO

When COVID-19 happened, we figured out the charging and all of that on our own. We had to scramble...

Nov 2020
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CIO

I have worked with Cerner for so long in different capacities with other companies, so I have...

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Manager

Using HealtheEDW is pretty challenging because we have a lot of data flowing in the background. We...

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Manager

The tool is very easy to understand and easy to use for our data-analytics team, and the product...

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Manager

Cerner doesn't have a very good way of communicating what changes they make. We don't find out about...

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Manager

The training from Cerner was just not put together well. It was pretty vague. Given more time, I...

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VP/Other Executive

Our implementation started out very poorly, but it eventually evolved into something better and more...

Aug 2020
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VP/Other Executive

HealtheEDW brings in population health data and integrates it very well. The underpinning schema of...

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VP/Other Executive

HealtheEDW was good at supplying us with an infrastructure to build population health dashboards and...

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VP/Other Executive

Finding a knowledgeable person at Cerner was a challenge. When we could find the right support...

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VP/Other Executive

Based on my understanding, outcomes are things that we can take action on to make a difference for...

Aug 2020
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VP/Other Executive

We have an enterprise agreement. Because of that, there is no individual charging from Cerner.

Aug 2020
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VP/Other Executive

HealtheEDW is great for analytics people, but we struggle when I want my end users to do more...

Aug 2020
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CIO

Cerner is perfect with HealtheEDW. Cerner is not a problem. Especially in the time of COVID-19,...

Jul 2020
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CIO

The vendor avoids charging for every little thing. Maybe we structured our deal well. The vendor...

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CIO

The product drives tangible outcomes. We have accomplished so much with the product, and the vendor...

Jul 2020
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CIO

With the platform, we were able to make a sophisticated command-center dashboard for COVID-19...

Jul 2020
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CIO

I would like to see the vendor make improvements with the service desk. The vendor needs additional...

Jul 2020
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CIO

We would like our documentation data to be available on the platform. We have some functionality we...

Jul 2020
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Director

At the end of the day, the Cerner systems that we use the most and have the most impact on our...

Jul 2020
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Director

When it comes to the COVID-19 crisis, Cerner is actually leveraging HealtheEDW. They have brought...

Jul 2020
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Manager

We have been working with Cerner on getting more data into the product from the EMR. We have gone...

May 2020
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