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User Commentary
Product
ChipSoft's product is straightforward. We are using standard content, and it is easier to convert...
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Product
The vendor could improve the availability of data. The data is captured in the system, and we are...
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Product
One of the problems with the product is the architecture of the system itself. It is a very old...
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Product
ChipSoft has developed new techniques that are enriching the system. The system is simple and...
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Product
ChipSoft needs to improve the system's interoperability and integration with other systems.
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Product
ChipSoft is a large vendor in our country, and they have a complete system for hospitals.
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Product
The vendor needs to improve the system's usability and optimize some functionalities for the end...
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Loyalty, Product
There are some areas we are working on where we need to test some things, but if ChipSoft were to...
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Relationship, Product
The thing I like most about ChipSoft is the quality of their product. ChipSoft has really improved...
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Value
ChipSoft has a good solution. It is user friendly, and it is cheaper than the only alternative.
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Product
We wish ChipSoft would offer a SaaS solution for hospitals. ChipSoft also needs a better integration...
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Relationship, Product
ChipSoft has a very strong focus on the Dutch market. They are constantly developing the product so...
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Loyalty, Product
We need a more open platform with a more intuitive way of working, more data-driven options, and...
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Relationship, Operations
ChipSoft could offer a multiday user meeting with varied programs and a portal where customers could...
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Product
We like how ChipSoft has a very complete solution. It is a fully integrated HIS and even includes...
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Product
Data sharing and data availability are too limited, and those are things the vendor needs to improve....
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Loyalty, Value
The product should be rebuilt in the core so that we can get rid of the client server and work web...
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Relationship, Product
ChipSoft does a good job with predictability in delivery projects and updates, interoperability, and...
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Relationship, Product
ChipSoft could provide even better support in a multidisciplinary setting, make the platform...
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Relationship, Product
The vendor is a local player and can therefore at times be fast at getting the ball rolling. They...
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Product
The vendor could improve with better interoperability and local customization.
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Relationship
ChipSoft needs more thorough follow-up to identify existing problems and map and formulate solutions....
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Relationship
ChipSoft has a really good knowledge of the Dutch healthcare market, and they support the entire...
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Product
ChipSoft could improve by incorporating more decision support functionality and AI into in their...
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Product
We appreciate the fact that ChipSoft has a complete product in the full breadth of all hospital...
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Relationship
ChipSoft could improve by being a more strategic partner and providing more guidance to their...
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Product
ChipSoft's product is a very comprehensive product and offers solutions for almost all processes in...
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Relationship, Operations
ChipSoft should have a more proactive approach with consultants to support implementations. ChipSoft...
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Product
ChipSoft makes a very complete product. They have done well with making a complete patient record...
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Relationship, Product
The MRI questionnaire in the system is a few years old, and it has never been updated. We want to...
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Value
The system is very expensive, but I would buy it again because it doesn't have much competition.
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Relationship, Product
ChipSoft tries to keep things simple for the end user. They try to put things on one screen and...
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Relationship, Product
ChipSoft could work on being more helpful in terms of integrating their system with other systems....
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Relationship, Product
ChipSoft continues to narrow the level of customization that we get as a company. If we had bought...
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Loyalty, Product, Value
The ChipSoft solution is very large software. At the moment, we don’t use the standard content...
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Product
The ChipSoft EMR is good software. I can’t complain. It is complex, it does what it has to do, our...
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Loyalty, Product
The product is not always built from the perspective of a doctor; not everything is automated, and...
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Relationship
The support personnel could react faster, and ChipSoft could have more dedicated support solutions....
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Loyalty, Relationship, Product
A positive is that ChipSoft is changing. They are becoming more open to solutions that help us...
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Relationship
ChipSoft has clearly developed as a more customer- and service-oriented organization in recent...
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Relationship
What I most appreciate about ChipSoft is that they are a Dutch company, so I can share problems and...
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Culture, Relationship
ChipSoft is rather rigid in communication, and it would help if they were much more transparent...
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Loyalty, Relationship
The attitude from ChipSoft in general is disgusting. They know that replacing an HIS is a massive...
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Culture, Loyalty
ChipSoft has a large percentage of the market share in our region. One problem is that most...
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Product
The problem with ChipSoft's system is that it is based on an architecture framework that is at least...
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Product
The ChipSoft EMR is a very monolithic system, and it is very difficult to exchange data directly...
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Culture, Operations
ChipSoft is very strict on the delivery time of upgrades. If they tell us that they will give us the...
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Product
ChipSoft knows how to deliver their product’s medical functionalities. And because ChipSoft's system...
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Relationship, Product
We have a bit of a problem with ChipSoft in that they are not ready to communicate with other...
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Product
A lot of hospitals in the Netherlands use ChipSoft's system, so that makes it easier for me to...
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