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Conduent Payment Integrity Solutions Commentary
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Subject Expert
Mark Allphin
Vice President of Sales
KLAS Vice President of Sales - Mark Allphin
 
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Featured  Report

Payment Accuracy & Integrity 2025: Shifting Focus from Payment Recovery to Error Prevention
Payment Accuracy & Integrity 2025:
Shifting Focus from Payment Recovery to Error Prevention
October 2025
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Commentary Summary

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User Commentary

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VP/Other Executive

Loyalty

Conduent's solution is not part of our long-term plans. We have been looking to change vendors. The...

Nov 2025
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Director

Loyalty, Relationship, Product

We wonder whether we are missing opportunities with Conduent. We are getting ready to issue an RFP...

May 2025
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Director

Operations

For the most part, Conduent is a really good partner. They deliver on what they promise. Conduent...

May 2025
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Director

Loyalty, Relationship, Product

I don't see Conduent coming to the table with new ideas, and that is something that I would like to...

May 2025
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Director

Loyalty

I would like to see better reports in the system. In terms of services, the post-payment accuracy...

May 2025
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VP/Other Executive

Culture

The only problem I had with Conduent was that they were a little less than forthcoming on selling me...

Apr 2025
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Manager

Relationship, Product

The audits submitted continually have issues. Images are not sent or sent incorrectly, and audits...

Mar 2025
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Manager

Relationship, Product

Conduent Payment Integrity Solutions does the identifications, and there isn't much feedback from...

Mar 2025
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Manager

Relationship, Product

Conduent should just continue doing what they are doing. They make improvements as needed. They are...

Mar 2025
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Manager

Operations

Once someone is trained on Conduent Payment Integrity Solutions, they understand it, and that is...

Mar 2025
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Manager

Relationship

Internally, we have a ticket system where we can reach out to Conduent and handle issues. Whenever...

Mar 2025
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Analyst/Coordinator

Relationship

My experience with Conduent has been nothing short of exceptional, and I am happy that I am able to...

Mar 2025
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VP/Other Executive

Relationship, Product

Conduent does okay on third-party liability recoveries. It is not like they are not finding the...

Jan 2025
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VP/Other Executive

Loyalty, Relationship

We haven't been terribly happy with Conduent and are considering a potential vendor replacement. We...

Jan 2025
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