Conduent Payment Integrity Solutions Commentary
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Subject Expert
Boyd Stewart
Vice President of Payer/Provider Collaboratio
KLAS Vice President of Payer/Provider Collaboratio - Boyd Stewart
 
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Commentary Summary

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Neither
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Negative
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User Commentary

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Director

Loyalty, Relationship

Conduent has too much turnover in the folks we work with, so we don’t get much attention and...

Aug 2023
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Manager

Relationship

The vendor is a good partner to work with. They are improving by getting a lot of the backroom...

Jul 2023
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Manager

Operations

For training, we gave Conduent the information, and they went through and professionally worked on...

Jul 2023
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Manager

Relationship

The vendor’s support team is extremely responsive and easy to access. Conduent works to complete all...

Jul 2023
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Director

Relationship

Conduent is on-site at the facilities, combing through our claims and comparing them to the...

Jul 2023
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Director

Relationship, Product

Conduent has gotten better. They had some issues with one of their applications, and when Conduent...

Jul 2023
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Director

Value

Conduent’s service is good. Their cost-benefit analysis system is good and supports electronic...

Jul 2023
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Manager

Relationship

There are some processes and procedural things that Conduent has to make sure they abide by and stay...

Jun 2023
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Manager

Relationship

When we have issues with the website, we reach out to our contact at Conduent, and they go to the IT...

Jun 2023
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Manager

Product

Conduent's system does what it is supposed to do. It is pretty easy.

Jun 2023
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Manager

Relationship, Value

Conduent is always looking for other opportunities to find us more money. Working with Conduent...

Jun 2023
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Manager

Culture, Value

I would tell others that Conduent is very easy to work with. They like to bring things to our...

Jun 2023
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Manager

Relationship

We have been having issues. Conduent’s lack of communication is a big concern for us right now,...

Jun 2023
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Manager

Relationship, Product

We recently had some issues with the CaseLink website. Something stopped working, and my staff and I...

Jun 2023
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Manager

Value

Conduent definitely recovers revenue for us. And Conduent gets a percentage of the recovery. There...

Jun 2023
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Manager

Relationship

Conduent is reactive. And there is a lack of forward thinking. We are always chasing them for an...

Jun 2023
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Manager

Relationship

I don’t have any issues with Conduent. They are very proactive. Conduent has been very consistent in...

Jun 2023
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Analyst/Coordinator

Relationship

Conduent provides excellent service. They are very proactive when they start noticing any kind of...

May 2023
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Analyst/Coordinator

Product

Our interface with the solution is very user friendly. It contains all the information we need to...

May 2023
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Manager

Relationship

I have had great experiences with Conduent. Out of all of the vendors that I have worked with, they...

May 2023
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Manager

Relationship

Our contact is very quick to answer us about things. My staff members who have questions usually...

May 2023
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Manager

Product

When the vendor submits documentation, it is easy for me to pull, look at, and download that...

May 2023
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