Conduent Payment Integrity Solutions Commentary
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Subject Expert
Boyd Stewart
VP of Payer/Provider Collaboration
Commentary Summary
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User Commentary
Loyalty, Relationship, Product
We wonder whether we are missing opportunities with Conduent. We are getting ready to issue an RFP...
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Operations
For the most part, Conduent is a really good partner. They deliver on what they promise. Conduent...
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Loyalty, Relationship, Product
I don't see Conduent coming to the table with new ideas, and that is something that I would like to...
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Loyalty
I would like to see better reports in the system. In terms of services, the post-payment accuracy...
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Culture
The only problem I had with Conduent was that they were a little less than forthcoming on selling me...
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Relationship, Product
The audits submitted continually have issues. Images are not sent or sent incorrectly, and audits...
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Relationship, Product
Conduent Payment Integrity Solutions does the identifications, and there isn't much feedback from...
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Relationship, Product
Conduent should just continue doing what they are doing. They make improvements as needed. They are...
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Operations
Once someone is trained on Conduent Payment Integrity Solutions, they understand it, and that is...
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Relationship
Internally, we have a ticket system where we can reach out to Conduent and handle issues. Whenever...
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Relationship
My experience with Conduent has been nothing short of exceptional, and I am happy that I am able to...
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Relationship, Product
Conduent does okay on third-party liability recoveries. It is not like they are not finding the...
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Loyalty, Relationship
We haven't been terribly happy with Conduent and are considering a potential vendor replacement. We...
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Product
Conduent’s reporting suite could be improved upon. It is pretty limited. I would like to see an...
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Relationship
Conduent has a really strong operations team, and their overall operations leadership team is very...
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Relationship
Conduent had a shake-up a couple of years ago, and I was actually ready to term them due to...
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Relationship
One issue I have with Conduent is that I would have preferred to get a white-listed email exchange...
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Culture, Product
What I would tell someone else about Conduent would depend on what the individual was looking for....
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Value
The vendor is very fair in what they charge. Any recoveries received always go against the medical...
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Relationship
My contact person is extremely easy to get ahold of, and they jump right on any issues that come up.
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Product
When we are dealing with the debits and credits space, there is not much technology. As long as...
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