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Conduent Payment Integrity Solutions Commentary
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Subject Expert
Mac Boyter
Senior Vice President of Insights
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User Commentary
What feeling does this excerpt express?
Based only on this individual comment—not the respondent's overall evaluation.
- Positive
- Neutral
- Negative
What is this excerpt about?
One comment can relate to more than one customer-experience area.
- Culture
- Promises, expectations, and proactive service
- Loyalty
- Satisfaction, recommendation, buying again, and long-term plans
- Operations
- Training, implementation, and ease of use
- Product
- Quality, capabilities, integration, and new technology
- Relationship
- Support, partnership, and executive involvement
- Value
- Money's worth, fair charging, outcomes, and expectations
How satisfied is the respondent overall?
The category comes from their Overall Score—not from the tone of this excerpt.
- 90+
- Very Satisfied
- 70–89.9
- Satisfied
- Below 70
- Dissatisfied
- 90+
- Very Satisfied
- 80–89.9
- Satisfied
- Below 80
- Dissatisfied
The staff members I engage with at Conduent are very helpful, courteous, professional, and quick to...
Conduent is particularly talented at establishing productive relationships with our providers. At...
During my time working with Conduent, they have provided a significant return on investment. They...
Conduent's solution works well for the providers. As long as the providers are seeing credits...
Conduent's solution is easy to work with and has integrity and accuracy. The vendor’s support people...
Conduent's solution is not part of our long-term plans. We have been looking to change vendors. The...
Commentary Summary
Comment Type Breakout