Quality Intelligence Commentary
Filtered view: All
Subject Expert
Paul Hess
Research Director
Commentary Summary
If you don't have a login, getting started is easy.
User Commentary
Loyalty, Product
Cotiviti is looking for more and more interoperability in areas like FHIR. They are trying their...
Login or Create an Account to see details.
Loyalty, Product
In the last few years, the system's runtime has improved. That runtime is really quick and...
Login or Create an Account to see details.
Culture, Relationship
Cotiviti's client support is really good, and they don't promise anything that they can't deliver or...
Login or Create an Account to see details.
Operations, Product
Everything that needs to be in Quality Intelligence is there. One thing that might confuse our users...
Login or Create an Account to see details.
Operations
Cotiviti's training is pretty thorough. There are some documents and guides that aren't as detailed...
Login or Create an Account to see details.
Culture, Relationship
Cotiviti schedules regular maintenance and will let us know about it. I don't know much about any...
Login or Create an Account to see details.
Relationship, Operations
We would like to have more client discussions with Cotiviti throughout the year. I say that because...
Login or Create an Account to see details.
Culture, Relationship
I would say that Cotiviti keeps their promises, but they don't make promises because they don't want...
Login or Create an Account to see details.
Operations
When we are in development for implementations, Cotiviti will ask for deliverables, but they won't...
Login or Create an Account to see details.
Culture, Relationship
Cotiviti gives us known issue logs and things like that, but sometimes, it is on us to pull those...
Login or Create an Account to see details.
Relationship, Operations
Cotiviti's team is pretty supportive. They provide us with a lot of resources, whether those are...
Login or Create an Account to see details.
Relationship
We meet with Cotiviti regularly, and we have meetings with people about the product where we bring...
Login or Create an Account to see details.
Loyalty, Value
Cotiviti definitely has some areas of improvement, like doing more with integration. The vendor...
Login or Create an Account to see details.
Operations, Product
We have done a few implementations with Cotiviti, and Cotiviti has done well with those. When we...
Login or Create an Account to see details.
Relationship
When we need additional insight, Cotiviti doesn't hesitate to provide that to us. When we have our...
Login or Create an Account to see details.
Operations
From an implementation standpoint, Cotiviti is good with documentation. They also have quick...
Login or Create an Account to see details.
Product
Cotiviti has continued to enhance their reporting functionalities, and I appreciate that. The vendor...
Login or Create an Account to see details.
Culture, Relationship
In the past, we have been concerned about Cotiviti's product working as promoted. Cotiviti might...
Login or Create an Account to see details.
Relationship
Reliability is the one thing that would bring down Cotiviti's score. We understand that there are...
Login or Create an Account to see details.
Relationship, Product
Cotiviti has a very strong start already with digital quality measures. The vendor sets their...
Login or Create an Account to see details.
Relationship
Cotiviti does an exceptional job of efficiently resolving our issues in a timely way. We can reach...
Login or Create an Account to see details.
Relationship
There are times when Cotiviti's validations need to be better. Part of a vendor being proactive is...
Login or Create an Account to see details.
Culture, Value
There are some Cotiviti enhancements where there is a charge, but the majority of the time, the...
Login or Create an Account to see details.
Relationship, Product
Cotiviti has some room for improvement when it comes to state mandates. We have had some challenges...
Login or Create an Account to see details.
Operations
Cotiviti's training was pretty excellent. They have a learning system that has a ton of training...
Login or Create an Account to see details.
Operations
We did an implementation of the system, and then we switched service levels. However, we don't know...
Login or Create an Account to see details.
Relationship
Sometimes, we will ask Cotiviti for the price on a custom item, and it will take a really long time...
Login or Create an Account to see details.
Relationship, Product
I wouldn't say that Quality Intelligence has really made any advancements or improvements in the...
Login or Create an Account to see details.
Relationship, Product
We are very satisfied with Cotiviti and the products that they provide for HEDIS. They are...
Login or Create an Account to see details.
Relationship
Overall, we are very satisfied with Quality Intelligence and Cotiviti's support team.
Login or Create an Account to see details.
Product
Cotiviti has made enhancements to Quality Intelligence’s executive dashboard and record retrieval...
Login or Create an Account to see details.
Product
This was a long time ago, but it used to be easier to open multiple tabs and have multiple things to...
Login or Create an Account to see details.
Relationship, Value
Quality Intelligence is very expensive, but I don't know how it compares to other solutions. We get...
Login or Create an Account to see details.
Loyalty
We are trying to be forthcoming and visionary, and I don't know where Cotiviti is going to fall in...
Login or Create an Account to see details.
Product
I would like to have some better comparison tools in Quality Intelligence for when we want to...
Login or Create an Account to see details.
Relationship
Cotiviti’s communication is pretty good. We work and touch base with our CSM regularly. When there...
Login or Create an Account to see details.
Product
Cotiviti has a quality product that doesn't have bugs. We provide the data, and the system runs the...
Login or Create an Account to see details.
Product, Value
The product is really easy to use. We provide monthly sets of files that it ingests and then runs...
Login or Create an Account to see details.
Culture
Due to some of Cotiviti's pricing ideas, we are actually exploring offerings from some other vendors....
Login or Create an Account to see details.
Operations
Cotiviti's training is excellent, and I like the system. It is pretty good. Once users know what...
Login or Create an Account to see details.
Relationship
I like the people from Cotiviti who I work with. I tend to receive good support from them.
Login or Create an Account to see details.
Product
I am not the greatest with SQL, so I would like to see more of a back-end table manager in the...
Login or Create an Account to see details.
Product
We can do hybrid work in Quality Intelligence, but we can't do year-round sampling. I would like it...
Login or Create an Account to see details.
Loyalty, Product
With NCQA changing so many things regarding going to electronic clinical data systems (ECDS)...
Login or Create an Account to see details.
Relationship, Operations, Product
Cotiviti’s knowledge of HEDIS and definitely the user-friendliness of their software are things I...
Login or Create an Account to see details.
Relationship
Cotiviti has done a good job of meeting deadlines and following up. Working with Cotiviti has been...
Login or Create an Account to see details.
Culture
For the most part, the charges are very up-front and are according to our contract.
Login or Create an Account to see details.
Product
The product is succinct but not overwhelming. Sometimes when we use programming, there are a lot of...
Login or Create an Account to see details.
Relationship
With Cotiviti's support, there is a delay. When there is an issue, we have to log a ticket. The...
Login or Create an Account to see details.
Loyalty, Product
The system is consistent and easy to use. When our organization was talking about going to a...
Login or Create an Account to see details.
Value
With Cotiviti, we don't get charged extra because we have staff members to do things in-house. We...
Login or Create an Account to see details.
Loyalty, Relationship
We just went through an exhaustive process. Our organization makes us go through a vendor rehash...
Login or Create an Account to see details.
Product
Cotiviti doesn't really take a driving position on integration. They have tie-ins on the data side...
Login or Create an Account to see details.
Relationship, Product
Cotiviti's system is basically our HEDIS engine. We get good reporting out of Quality Intelligence....
Login or Create an Account to see details.
Culture
We have come a long way with contract negotiations with Cotiviti. We must purchase measures for...
Login or Create an Account to see details.
Operations, Value
Cotiviti does have training available. Often, we have to pay for that training. There is a lot we do...
Login or Create an Account to see details.
Loyalty, Relationship, Product
Medicaid follows different regulatory guidelines or restrictions than Medicare. Often, one state...
Login or Create an Account to see details.
Relationship
Quality Intelligence does meet our needs. We can get what we need or want out of it. It just is not...
Login or Create an Account to see details.
Relationship
There has been some turnover on the Cotiviti executive side regarding who manages our organization’s...
Login or Create an Account to see details.
Relationship, Product
Cotiviti is all I know. For the past several years, I have worked with the same group of people, but...
Login or Create an Account to see details.
Culture, Value
I don't know what other vendors would charge to do the same thing as Cotiviti. So I don't know...
Login or Create an Account to see details.
Product
Quality Intelligence gets hung up on different aspects, and I don’t know why. The technology is...
Login or Create an Account to see details.
Relationship
Cotiviti’s support people are really good and responsive. The vendor's main strengths are their...
Login or Create an Account to see details.
Operations, Product
We get what we need from Quality Intelligence every time. We have to report out to governing bodies,...
Login or Create an Account to see details.
Product
We don't typically have any issues with Cotiviti’s implementations. I wouldn't say they are late or...
Login or Create an Account to see details.
Relationship, Operations
Cotiviti has come a long way in the last couple of years, and I really can't say a lot of negative...
Login or Create an Account to see details.
Relationship
Cotiviti's website for getting support isn't good, and the vendor doesn't really have phone support...
Login or Create an Account to see details.
Value
Cotiviti charges us for everything in terms of custom measures and state-required custom measures.
Login or Create an Account to see details.
Relationship
Cotiviti is always willing to go the extra mile to help us out. They help us reach deadlines, and...
Login or Create an Account to see details.
Product
There are usually two streams of work happening when it comes to the system. One is to get ready for...
Login or Create an Account to see details.
Culture, Value
Quality Intelligence is expensive, but that is true of any vendor's system. Cotiviti doesn't...
Login or Create an Account to see details.
Loyalty
I would be nitpicking it if I were to offer any suggestions to Cotiviti. At this point in time, the...
Login or Create an Account to see details.
Relationship, Operations
Sometimes, we have issues with our front-end software. We don't necessarily need a lot of training...
Login or Create an Account to see details.
Loyalty
Quality Intelligence is definitely part of our long-term plans for the next few years. We don't know...
Login or Create an Account to see details.
Relationship, Product
Cotiviti is a great partner. They are a really critical partner for us in what we do. Cotiviti is...
Login or Create an Account to see details.
Product
We would like to get data from Quality Intelligence in an Excel report by measure, by medical group,...
Login or Create an Account to see details.
Culture, Relationship
Cotiviti isn't too willing to give out telephone numbers to us, but we have good communication with...
Login or Create an Account to see details.
Culture, Relationship
Cotiviti will notify us with emails when they find out that there are issues going on. They will...
Login or Create an Account to see details.
Loyalty, Product
Cotiviti is bringing their NLP program to the system where it will mark the chart up or highlight it...
Login or Create an Account to see details.
Product
Every year, as charts transition away from chart chases and our requirements for real-time data...
Login or Create an Account to see details.
Loyalty, Operations, Product
The system's guided user interface is pretty easy to learn. It was actually easier to use before our...
Login or Create an Account to see details.
Culture, Relationship
Cotiviti is a very responsive company. When we ask them questions or when the state comes down with...
Login or Create an Account to see details.
Relationship, Operations
Every year, NCQA comes out with new requirements and technical specifications. Cotiviti has to...
Login or Create an Account to see details.
Loyalty, Product
I wish the system would meet more of the needs that health plans and states are demanding. Our data...
Login or Create an Account to see details.
Operations, Product
Quality Intelligence is an easy product to use. It is pretty intuitive. The product has a front-end...
Login or Create an Account to see details.
Relationship
Cotiviti did some SSO things with us, and those things were really helpful. The vendor has a really...
Login or Create an Account to see details.
Relationship
With HEDIS vendors and engines, we either love them or hate them. I don't think there is any...
Login or Create an Account to see details.
Loyalty
The NCQA has a game plan to sunset hybrid measures within the next three to five years based on...
Login or Create an Account to see details.
Loyalty, Product
As we get more and more data and measures moving to Firebase technology and real-time data, the main...
Login or Create an Account to see details.
Loyalty, Value
From an outcome perspective, Quality Intelligence is really a good tool for delivering outcomes. It...
Login or Create an Account to see details.
Culture, Value
Cotiviti fulfills their promises, but sometimes, there is a time delay because the things we request...
Login or Create an Account to see details.
Loyalty, Product
The tools in the solution are very user friendly, and we can figure them out. Quality Engine meets...
Login or Create an Account to see details.
Culture, Relationship
Cotiviti does keep their promises. Occasionally the timeline is different than they originally say,...
Login or Create an Account to see details.
Operations
The implementation process was fine. There were no problems with the implementation. The issues come...
Login or Create an Account to see details.
Product
We utilize both internal retrieval and abstraction as well as Cotiviti's retrieval and abstraction....
Login or Create an Account to see details.
Operations
Cotiviti is excellent with training. The only reason I don’t give them a top score for training is...
Login or Create an Account to see details.
Relationship
The Cotiviti staff members are very receptive to suggestions and improvements. They reach out to ask...
Login or Create an Account to see details.
Culture, Relationship, Value
Cotiviti is very good about looking at the industry and figuring things out. They are also very good...
Login or Create an Account to see details.
Value
Cotiviti charges for everything. What comes to mind are the custom templates. In Quality Reporter,...
Login or Create an Account to see details.
Relationship, Product
There are things that we want for integration that Cotiviti is not delivering, but they can’t...
Login or Create an Account to see details.
Relationship
Cotiviti has a ticketing system, and we can open a ticket through Quality Intelligence and then...
Login or Create an Account to see details.
Relationship
One thing that is going well with Cotiviti is the support that we are getting from the team assigned...
Login or Create an Account to see details.
Culture, Value
Cotiviti does avoid charges. When we got out of a certain market, they brought a suggestion to us to...
Login or Create an Account to see details.
Relationship
QR Web is a system above and beyond its peers. Our team truly enjoys utilizing the system daily and...
Login or Create an Account to see details.
​
Featured Report
Preferences