Quality Intelligence Commentary

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One thing the vendor could improve is really just the user interface. For instance, we’re not able...

We’ve had some struggles with Cotiviti in the past in maintaining the exact file layouts. Sometimes,...

Cotiviti has started talking through some of their road map for the digital quality measures for...

A lot of my dissatisfaction with the solution is due to the user interface. One of the challenges,...

We contracted with Cotiviti a couple of years ago for a solution that provides year-round HEDIS....

Through Medicaid expansion, we've seen a lot of growth. With Medicaid, each state operates very...

Over the past couple of years, the biggest improvement we have seen with Quality Intelligence has...

The big thing from an integration standpoint is that we've been with Cotiviti for a number of years,...

One challenge with Cotiviti is understanding their long-term strategy. From an account management...

We have a dedicated Cotiviti operations team that we work with. They're wonderful to work with, and...

Digital is playing a big role in the industry right now, and we've had a lot of conversations with...

I don't know how much we actually utilize Cotiviti's training tools. I know they have documentation...

Cotiviti could do better on the account management side of the business from a contract management...

Cotiviti is incredible with their training programs. Cotiviti is really good with their support....

What I like about Quality Intelligence is the ease of doing things with it, the training from...

The Quality Intelligence software is really robust. The analysts have their ad hoc SQL in there. I...

We are exploring a way that Cotiviti is offering services so we wouldn't have to use the vendor that...

Cotiviti is really good at developing things and trying to keep ahead of everything. They really do...

I would buy Quality Intelligence again, but I would like to see other systems before making the...

The only problem we have with Cotiviti right now is something that falls in the area of proactivity....

One of the things Cotiviti has done is make it so we can chase and sample hybrid measures inside the...

One of the big things that Cotiviti implemented in their schema is a report that lets you load your...

Quality Intelligence is part of our long-term plans. We didn't know if it was going to be part of...

I just wish Cotiviti would allow more ability to do sampling on more measures and everything for the...

Cotiviti's tools are efficient. When it comes to the interactive data submission piece, we've never...

We submit all of our claims data so we can see right away in Quality Intelligence whether something...

From a support ticket perspective, Cotiviti is timely, and they get back to us.

Quality Intelligence meets our needs from a financial stewardship perspective. All of the e-measures...

Cotiviti continues to try to improve the tool. We don't always take advantage of everything to its...

Quality Intelligence is user friendly, and we've never had any problems with our HEDIS submission,...

I really like Cotiviti’s customer support. Turnaround happens within a day, though it does depend on...

Cotiviti could deliver more value by bringing their prices down. I don’t know how the price is...

Cotiviti delivers medical record review and retrieval functionality, and those things have...

Cotiviti has codified a lot of stuff so that we don’t have to do those things, and we just don't...

Cotiviti always provides webinars, sometimes even outside of the scope of quality, but some of them...

I think Cotiviti is a little behind in the market based on road maps I have seen from other vendors.

From a pricing standpoint, I know a similar vendor that would probably provide the same services as...

With custom measures, Cotiviti is very proactive. If we need to get a custom measure built, they are...

The vendor has improved their reporting capability with a lot more drill-down functionality, and...

Cotiviti needs to engage more from a partnership perspective.

There aren't a ton of federal mandates, but Cotiviti is keeping pace with measure changes and things...

We have a regular call with Cotiviti to talk about anything we want to road map, where they are...

Most vendors can really oversell and underdeliver when it comes to their solutions, but Cotiviti has...

The quality of the Cotiviti support team has been great. We have been with the vendor since they...

Quality Intelligence has opportunities for improvement. A toggle would be nice so that we could have...

Cotiviti is very responsive. They are always willing to help. If we have any questions from our...

We recently had an RFP, and we decided to stay with Quality Intelligence because of its usability....

Cotiviti hosts live trainings and then makes them available later. The trainings are very good. I...

Quality Intelligence has room for growth. The world of HEDIS is evolving pretty quickly, so coming...

Cotiviti has positively impacted our quality management program by implementing the ability to...

There are a few things I need from Cotiviti, but the people I work with aren't empowered to make...

I would choose Cotiviti again because we have had a great partnership. The challenges we are facing...

Cotiviti has a strong road map. They really are working hard on developing things. They are...

Quality Intelligence costs a lot of money. We get a good rate for the solution, but I think that is...

Pricing is a factor in why we wouldn’t go with Cotiviti again. I don’t have much to compare it to...

I would recommend Cotiviti. I think the challenge is how large we are and how many plans we have....

I really like the people at Cotiviti, but I spend a lot of time spinning my wheels because I don’t...

I want Quality Intelligence to integrate better with our EMR and our quality reporter system. We...

Cotiviti has worked hard to improve their response times. That was a challenge last year, but they...

I would like the ability to personalize Quality Intelligence. It is a great tool, but there are...

Based on my experience, Cotiviti's support, and our exploration of external vendors, I am conflicted...

With Cotiviti, requests take a long time to move through the appropriate parties. That extends...

Many of Cotiviti's competitors offer more dynamic graphs and charts. We see that level of...

Things with Quality Intelligence often come down to contracting and price transparency. The vendor...

Cotiviti is a good vendor. We have a very trusted, open relationship with them. When we ask them to...

Cotiviti's training always needs some improvement. Several years ago, the vendor reworked their...

Cotiviti has been late out of the gate in developing a more open application that allows measures to...

Compared to another vendor, Cotiviti's prices are very reasonable. The vendor's prices are fair for...

Cotiviti's support is very strong, especially given the tight timelines of HEDIS. The vendor is...

We will be leaving Quality Intelligence because the platform is static and closed. Once data is...

Quality Intelligence is taking data and, instead of presenting it as flat Excel sheets, they are...

Cotiviti is looking for more and more interoperability in areas like FHIR. They are trying their...

In the last few years, the system's runtime has improved. That runtime is really quick and...

Cotiviti's client support is really good, and they don't promise anything that they can't deliver or...

Everything that needs to be in Quality Intelligence is there. One thing that might confuse our users...

Cotiviti's training is pretty thorough. There are some documents and guides that aren't as detailed...

Cotiviti schedules regular maintenance and will let us know about it. I don't know much about any...

We would like to have more client discussions with Cotiviti throughout the year. I say that because...

I would say that Cotiviti keeps their promises, but they don't make promises because they don't want...

When we are in development for implementations, Cotiviti will ask for deliverables, but they won't...

Cotiviti gives us known issue logs and things like that, but sometimes, it is on us to pull those...

Cotiviti's team is pretty supportive. They provide us with a lot of resources, whether those are...

We meet with Cotiviti regularly, and we have meetings with people about the product where we bring...

Cotiviti definitely has some areas of improvement, like doing more with integration. The vendor...

We have done a few implementations with Cotiviti, and Cotiviti has done well with those. When we...

When we need additional insight, Cotiviti doesn't hesitate to provide that to us. When we have our...

From an implementation standpoint, Cotiviti is good with documentation. They also have quick...

Cotiviti has continued to enhance their reporting functionalities, and I appreciate that. The vendor...

In the past, we have been concerned about Cotiviti's product working as promoted. Cotiviti might...

Reliability is the one thing that would bring down Cotiviti's score. We understand that there are...

Cotiviti has a very strong start already with digital quality measures. The vendor sets their...

Cotiviti does an exceptional job of efficiently resolving our issues in a timely way. We can reach...

There are times when Cotiviti's validations need to be better. Part of a vendor being proactive is...

There are some Cotiviti enhancements where there is a charge, but the majority of the time, the...

Cotiviti has some room for improvement when it comes to state mandates. We have had some challenges...

Cotiviti's training was pretty excellent. They have a learning system that has a ton of training...

We did an implementation of the system, and then we switched service levels. However, we don't know...

Sometimes, we will ask Cotiviti for the price on a custom item, and it will take a really long time...

I wouldn't say that Quality Intelligence has really made any advancements or improvements in the...

We are very satisfied with Cotiviti and the products that they provide for HEDIS. They are...

Overall, we are very satisfied with Quality Intelligence and Cotiviti's support team.

Cotiviti has made enhancements to Quality Intelligence’s executive dashboard and record retrieval...

This was a long time ago, but it used to be easier to open multiple tabs and have multiple things to...

Quality Intelligence is very expensive, but I don't know how it compares to other solutions. We get...

We are trying to be forthcoming and visionary, and I don't know where Cotiviti is going to fall in...

I would like to have some better comparison tools in Quality Intelligence for when we want to...

Cotiviti’s communication is pretty good. We work and touch base with our CSM regularly. When there...

Cotiviti has a quality product that doesn't have bugs. We provide the data, and the system runs the...

The product is really easy to use. We provide monthly sets of files that it ingests and then runs...