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Cumberland HIT Implementation Leadership - Small Comments
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KLAS Research Director - Kaleb Harris
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Kaleb Harris

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kaleb.harris@klasresearch.com

 
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User Commentary

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Director

Relationship

Cumberland is a great partner to work with. I don't have anything but positive things to say about...

Jan 2021
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VP/Other Executive

Tools and Methodology

Cumberland’s team was always very professional and detail oriented, and the team members didn’t act...

May 2020
(0)
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VP/Other Executive

People and Knowledge

I am a person who doesn’t believe anybody is perfect. One person came nearer to perfection than...

May 2020
(0)
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VP/Other Executive

Tools and Methodology

Cumberland always delivered on my expectations. People can’t expect perfection unless they set an...

May 2020
(0)
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VP/Other Executive

Relationship

The vendor executives were involved only as needed, and they stayed out of their people’s way. I...

May 2020
(0)
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VP/Other Executive

Project Results

I give the vendor a good rating for driving tangible outcomes. Perfection would be us hitting every...

May 2020
(0)
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VP/Other Executive

ROI and Cost

The vendor avoided charging us for every little thing. In fact, if we wanted to change our game...

May 2020
(0)
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VP/Other Executive

Tools and Methodology

If I needed something about the number of tickets or something like that, I would get a PowerPoint...

May 2020
(0)
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CIO

Tools and Methodology

We have continued to use Cumberland but on a much more limited basis. We have used them somewhat...

Apr 2020
(0)
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Director

People and Knowledge

The vendor truly excels around project management. The vendor really helped us move the project...

Mar 2020
(0)
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Director

Project Results

The vendor really helped move our organization forward. Our organization struggled with the changes,...

Mar 2020
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Director

Tools and Methodology

I think it is important for the vendor to match their resources with the organization they are...

Mar 2020
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