A+ = 93.0+
A = 93.0-96.9
A- = 90.0-92.9
B+ = 87.0-89.9
B = 83.0-86.9
B- = 80.0-82.9
A = 93.0-96.9
A- = 90.0-92.9
B+ = 87.0-89.9
B = 83.0-86.9
B- = 80.0-82.9
C+ = 77.0-79.9
C = 73.0-76.9
C- = 70.0-72.9
D+ = 67.0-69.9
D = 63.0-66.9
D- = 60.0-62.9
F = <60.0
C = 73.0-76.9
C- = 70.0-72.9
D+ = 67.0-69.9
D = 63.0-66.9
D- = 60.0-62.9
F = <60.0
Based on KLAS' Decision Insights data, the market energy indicator reflects the frequency with which a vendor is seriously considered and replaced compared to what would be expected based on the number of vendors in the market and the number of purchase decisions recorded.
Market average: 91.8
Services average: 90.1
Overall performance score (100-point scale) |
Trend (2024-2025) |
# of unique orgs |
Loyalty
|
Operations
|
Relationship
|
Services
|
Value
|
|||
CSI Companies
|
96.9 |
+6%
|
15
|
A+
|
A
|
A+
|
A
|
A
|
||
| |
|
|
|
|||||||
|
Prominence
|
94.7 |
-2%
|
13
|
A+
|
A
|
A
|
A-
|
A
|
||
| |
|
|
|
|||||||
|
Keena Healthcare Technology
|
92.7 |
-2%
|
14
|
A
|
A-
|
A+
|
B+
|
B+
|
||
| |
|
|
|
|||||||
|
Galen Healthcare, an RLDatix Company
|
90.9 |
+1%
|
13
|
A
|
B+
|
A-
|
A-
|
B+
|
||
| |
|
|
|
|||||||
|
Medasource
|
90.7 |
N/A
|
10
|
A
|
A-
|
A-
|
B
|
A-
|
||
| |
|
|
|
|||||||
|
Nordic
|
88.3 |
-1%
|
10
|
A-
|
B
|
B+
|
B+
|
B+
|
||
| |
|
|
|
|||||||
|
Tegria
|
84.6 |
-9%
|
20
|
B+
|
B+
|
B
|
B+
|
C+
|
||
0.0 |
100.0 |
|||||||||
92.7
14
loyalty
A
operations
A-
relationship
A+
services
B+
value
B+
loyalty
A
operations
B+
relationship
A-
services
A-
value
B+
Additional Performance Insights
Additional Performance Insights
Ranked solutions for which at least 100% of respondents answered yes.
Avoids charging for every little thing?
CSI Companies
n=15 100%
Medasource
n=10 100%
Nordic
n=10 100%
Prominence
n=13 100%
Would you buy again?
CSI Companies
n=15 100%
Galen Healthcare, an RLDatix Company
n=13 100%
Keena Healthcare Technology
n=14 100%
Medasource
n=10 100%
Prominence
n=13 100%
Avoids charging for every little thing?
CSI Companies
n=15 100%
Medasource
n=10 100%
Nordic
n=10 100%
Prominence
n=13 100%
Would you buy again?
CSI Companies
n=15 100%
Galen Healthcare, an RLDatix Company
n=13 100%
Keena Healthcare Technology
n=14 100%
Medasource
n=10 100%
Prominence
n=13 100%
Solutions Not Ranked
Ordered alphabetically
L NR
|
Overall performance score (100-point scale) |
# of unique orgs |
Loyalty
|
Operations
|
Relationship
|
Services
|
Value
|
|
| Experis Health Solutions L | 92.9 |
5
|
A
|
A-
|
A+
|
A-
|
A-
|
| |
|
|
|
||||
| Huron L NR | 95.3 |
5
|
—
|
A
|
B+
|
A
|
A
|
| |
|
|
|
||||
| JTG Consulting Group L | 93.3 |
8
|
A+
|
A
|
A+
|
A
|
B
|
| |
|
|
|
||||
|
Pivot Point Consulting
Pivot Point Consulting, a Vaco Company L |
96.2 |
9
|
A
|
A
|
A+
|
A-
|
A+
|
L NR
&nbps;
Experis Health Solutions
L
92.9
5
5
loyalty
A
operations
A-
relationship
A+
services
A-
value
A-
Huron
L
NR
95.3
5
5
loyalty
—
operations
A
relationship
B+
services
A
value
A
JTG Consulting Group
L
93.3
8
8
loyalty
A+
operations
A
relationship
A+
services
A
value
B
Pivot Point Consulting
Pivot Point Consulting, a Vaco Company L
Pivot Point Consulting, a Vaco Company L
96.2
9
9
loyalty
A
operations
A
relationship
A+
services
A-
value
A+
