Cumberland Payer IT Consulting Comments

 

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CFO

Other Observations

Cumberland’s executives weren’t super involved. I never really had to call them about any problems....

Apr 2019
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CFO

Tools and Methodology

We never used any tools outside of PowerPoint. There wasn’t a technological solution involved here....

Apr 2019
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CFO

Project Results

Cumberland's services were well within their contracted amount. They delivered what they were...

Apr 2019
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CFO

Project Results

Cumberland did a great job. They did a follow-up interview with us, and I told them they did a great...

Apr 2019
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CTO

People and Knowledge

Cumberland has been working with us while we implement technology to facilitate data integration and...

Mar 2019
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CTO

People and Knowledge

So far, we have had a great experience with Cumberland. They have been flexible and accommodating....

Mar 2019
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CTO

People and Knowledge

Finally having people who understand our configuration aspects has been nice. We needed people who...

Mar 2019
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CTO

Project Results

Cumberland has delivered everything we asked them to deliver. They have done a very good job of...

Mar 2019
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CTO

Project Results

Cumberland has always been able to answer our questions. We have good alignment with them, and they...

Mar 2019
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CTO

People and Knowledge

Cumberland is great because they hit the ground running. They didn’t go through the typical...

Mar 2019
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CTO

Tools and Methodology

Some of our provider partners don’t have the same systems and workflows as us. So Cumberland helped...

Mar 2019
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Manager

Relationship

We have worked with Cumberland for a long time. They have been through a couple of different...

Feb 2019
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Manager

People and Knowledge

We have a really terrific project manager. I always like to make sure that I have a deep bench, and...

Feb 2019
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Manager

Tools and Methodology

Specific software has already been built for us, and if we were to switch solutions, somebody would...

Feb 2019
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Manager

Tools and Methodology

In the past, somebody built out the software, but Cumberland doesn’t have a designated IT person to...

Feb 2019
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Director

Other Observations

Cumberland's IT services are pretty specific to health plan experts on the major core-claims...

Feb 2019
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Director

People and Knowledge

Cumberland needs a wider breadth of staff knowledge in specialty areas like data analytics or...

Feb 2019
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COO

ROI and Cost

Cumberland quoted a price and time for our engagement and stayed within those quotes, so there was...

Feb 2019
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COO

People and Knowledge

We had a fairly specific engagement, and I always make sure we manage the engagement within the...

Feb 2019
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COO

Lessons Learned

First of all, I would not hesitate to recommend using Cumberland, but second, I would advise other...

Feb 2019
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CIO

ROI and Cost

Cumberland is fair in their charges. They ensure that we get the value we anticipate getting. I...

Feb 2019
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CIO

People and Knowledge

I have been impressed by how much the resources know about the market in our state. I value the fact...

Feb 2019
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CIO

Tools and Methodology

Cumberland was very open and willing to give advice during the conversations leading up to the...

Feb 2019
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