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Commentary Summary
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User Commentary
VP/Other Executive
Cumberland has a lot of knowledge about Facets. They make it easy for us. There is no ramp-up time...
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VP/Other Executive
Cumberland has done a lot of work to help us with the development and customization of Facets. They...
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CIO
From a technical perspective, we had a terrific experience with Cumberland. The resource started...
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CIO
Cumberland met our expectations. The resource was good and did everything that was promised. I...
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CIO
Cumberland was very responsive. My account manager was always responsive and sought to understand...
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CFO
During one project we did with the vendor, they identified where we needed equipment updates. We...
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CFO
I would like to highlight the vendor's knowledge and expertise of IT systems as well as their...
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CFO
The vendor exceeded our expectations. They finished their projects on time, and most were under...
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CFO
The vendor helped us improve the overall management of our department and results. We had to make...
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CFO
The knowledge of Cumberland's consultants really stood out to us. These individuals were very...
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CFO
We looked at other vendors, but some of our peers and the people in our company had used Cumberland...
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CFO
I would highly recommend this vendor to any organization that needs to do IT work or strategic...
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CFO
The vendor supported us well during the COVID-19 crisis. They have been part of our Zoom meetings...
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VP/Other Executive
Cumberland does not nickel-and-dime. The fees are just straight time and materials, and since we...
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VP/Other Executive
I meet with the Cumberland executives monthly. I am very pleased. When we made a decision to go...
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VP/Other Executive
I can’t even remember how I came into contact with Cumberland. They reached out to me possibly...
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VP/Other Executive
We are hitting up against some budget constraints right now because the whole industry is dealing...
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Manager
Cumberland has been wonderful in terms of helping us through the COVID-19 crisis. They are very...
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Manager
Cumberland consistently exceeds my expectations. I would recommend Cumberland, except I know that...
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Manager
The person that we are dealing with from Cumberland is very adept at working in our partnership,...
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Manager
I don’t have much interaction at all with the executive staff at Cumberland. We get signatures when...
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Manager
At this point, a third party imports accounts for a significant percentage of the information that...
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Manager
Recently against my wishes, I had to take something out of the contract. But our person from...
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Director
The cost was high, but the quality was there. Although I had to write bigger checks, I did get the...
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Director
Cumberland always did and always does exceed our expectations. They have the best hiring processes....
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Director
There wasn’t as much direct executive involvement, but indirectly, the executives may have been more...
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