CynergisTek Security and Privacy Consulting Services Comments

 

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User Commentary

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CIO

People and Knowledge

The biggest gain that we had with CynergisTek was that we got some solid insight into the things...

Aug 2020
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CIO

Lessons Learned

I wouldn’t say there was anything in CynergisTek's approach that was different for our organization....

Aug 2020
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CIO

Lessons Learned

We were dealing with consultants that were more the knowledge types than the execution types. I...

Aug 2020
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CIO

Tools and Methodology

There was a level of frustration with CynergisTek around some of the scoring of our organization in...

Aug 2020
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CIO

Relationship

CynergisTek was more reactive. Not to say that I was unhappy with their service; we are probably...

Aug 2020
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CIO

Tools and Methodology

I felt like the benchmarking that CynergisTek provided was really valuable when compared to other...

Aug 2020
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CIO

Tools and Methodology

The work that CynergisTek did was of low complexity, and that is a strength and a weakness at the...

Aug 2020
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CIO

Relationship

We had communication with CynergisTek through the project management system, and we scheduled...

Aug 2020
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CIO

Relationship

CynergisTek was a good partner. We had some dialogue with CynergisTek during COVID-19, and they sent...

Aug 2020
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Director

Other Observations

Up until COVID-19 hit, the vendor’s executives would come on-site. When I went to look at renewing...

Aug 2020
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Director

Tools and Methodology

The vendor was very engaged. We normally do an annual incident-response drill, but we had to cancel...

Aug 2020
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Director

ROI and Cost

My organization’s executives would probably debate me, but I definitely believe we are getting our...

Aug 2020
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Director

Relationship

I rate my overall satisfaction with the vendor highly. The vendor had a change in their executive...

Aug 2020
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Director

Other Observations

There isn’t anything really complex about the project the vendor is working on. The project is...

Aug 2020
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Director

Other Observations

Cybersecurity attacks have always been the number-one risk, and this year, the pandemic kind of made...

Aug 2020
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Director

ROI and Cost

The vendor has become a partner to us. The vendor offered to lower some pricing. We got a nice...

Aug 2020
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Director

Tools and Methodology

The first thing the vendor did was to create a portal for us, and it is a shared portal of...

Aug 2020
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VP/Other Executive

Project Results

CynergisTek has stood by us, and I am pretty much sold on them. They have done a good job for our...

Aug 2020
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VP/Other Executive

Project Results

We had a consultant from CynergisTek who was great. That person took me through everything and...

Aug 2020
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VP/Other Executive

Tools and Methodology

CynergisTek is very opportunistic. They always want to help with things. But I don’t want to string...

Aug 2020
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VP/Other Executive

ROI and Cost

CynergisTek doesn’t nickel-and-dime at all. In fact, I have renegotiated our contract before, and...

Aug 2020
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VP/Other Executive

Project Results

I don’t typically give perfect scores, but CynergistTek is a quality vendor. Quality depends on a...

Aug 2020
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VP/Other Executive

ROI and Cost

Unfortunately, COVID-19 is impacting how much involvement we are going to be able to have with...

Aug 2020
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VP/Other Executive

Other Observations

The work CynergisTek does seems easy because of my experience. We don’t change our technology a lot,...

Aug 2020
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VP/Other Executive

Project Results

CynergisTek consistently meets my expectations, but they don’t exceed them. Exceeding my...

Aug 2020
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VP/Other Executive

Relationship

I am satisfied with the executive involvement from CynergisTek. I would prefer to keep the...

Aug 2020
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VP/Other Executive

Relationship

When COVID-19 broke out, our representatives wanted to start having weekly and monthly calls. The...

Aug 2020
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VP/Other Executive

Tools and Methodology

CynergisTek tries really hard to drive outcomes. I just don’t let things happen a lot of times...

Aug 2020
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Manager

Relationship

At this point, I am extremely satisfied with our current vendor that replaced CynergisTek. There...

Jul 2020
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Manager

Other Observations

I wouldn’t say the vendor exceeded our expectations. However, they met our expectations for the most...

Jul 2020
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Manager

Other Observations

When the vendor’s previous leadership was with CynergisTek, the leaders had a solid road map for the...

Jul 2020
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Manager

People and Knowledge

I always wanted the vendor’s A-team, so we had the same people year after year. The same report was...

Jul 2020
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Manager

Relationship

We were doing a ton of work to try to improve our scores; we were a mature security organization....

Jul 2020
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Manager

People and Knowledge

The vendor sent a very qualified group of individuals out to do our risk assessment. The people were...

Jul 2020
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CISO

Relationship

The vendor used to not be as responsive, and now they are very responsive to their customers. The...

Jun 2020
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CISO

People and Knowledge

CynergisTek has really smart people. A lot of them come from the military. One person is really well...

Jun 2020
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CISO

Tools and Methodology

I have had people ask me why we are staying with CynergisTek. It seems like we should change vendors...

Jun 2020
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CISO

Tools and Methodology

CynergisTek still has room for improvement with their strategic ability and with driving outcomes....

Jun 2020
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CISO

Other Observations

I don't use the executive involvement. CynergisTek pushes it on me because they want to come out and...

Jun 2020
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CISO

Relationship

CynergisTek has an annual conference for members of their Compliance Assist Partner Program (CAPP)....

Jun 2020
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CISO

Tools and Methodology

The advisor the vendor sent out didn't really participate in the assessment itself, but that person...

Jun 2020
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CISO

Future Outlook

CynergisTek went through a period where they weren't as organized. I didn't fully see a vision for...

Jun 2020
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Analyst/Coordinator

Tools and Methodology

I did notice that CynergisTek does not have a Certified Public Accountant (CPA). The vendor cannot...

Feb 2020
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Analyst/Coordinator

Project Results

The vendor is pretty responsive. They usually respond within a day. There are online tools and a community....

Feb 2020
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Analyst/Coordinator

Project Results

We have a working knowledge of what CynergisTek offers and what we do. We fall into a routine where...

Feb 2020
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Analyst/Coordinator

Project Results

CynergisTek goes into many details about what they find, and then they make some recommendations...

Feb 2020
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CISO

People and Knowledge

CynergisTek has very qualified people. They are very responsive; I am not waiting on them....

Jan 2020
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CISO

Other Observations

I haven't seen a change since CynergisTek's CEO has stepped aside, but I am always concerned when...

Jan 2020
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CISO

ROI and Cost

CynergisTek changed their program and expanded their offerings to do a lot more than just risk...

Jan 2020
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CISO

Other Observations

The process is a little more complicated than a standard assessment because we want to incorporate...

Dec 2019
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CISO

People and Knowledge

We have a combination of folks from CynergisTek for our projects. We have a privacy expert, and we...

Dec 2019
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CISO

Tools and Methodology

CynergisTek does well with the basic CAP program. They provide good feedback and updates to the...

Dec 2019
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CISO

Tools and Methodology

Getting assessments done puts us in a tough position because it is a lot of work, and we have...

Dec 2019
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CISO

Future Outlook

We haven't seen any specific changes at CynergisTek since Mac retired. I think that Mac's departure...

Dec 2019
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Manager

Tools and Methodology

We would absolutely buy services from CynerisTek again. They did a really good job in their...

Dec 2019
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Manager

Project Results

CynergisTek came in and did the work that we asked them to do. They provided it in a format that was...

Dec 2019
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Manager

Tools and Methodology

CynergisTek gives us a workbook of identified risks and a low, medium, or high rating for our risk...

Dec 2019
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Manager

Tools and Methodology

I have concerns that the way CynergisTek distills the assessment into a risk profile does not...

Dec 2019
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Manager

Project Results

The assessment by CynergisTek is just a rote, once-a-year thing. Within a few months, there is a...

Dec 2019
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Manager

Tools and Methodology

CynergisTek’s method can create a false sense of security. Their method is a high-level look at MIPS...

Dec 2019
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Manager

Relationship

Mac McMillan, the former CEO, had a presence and personality that were more impactful than our...

Dec 2019
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CIO

Relationship

There was not any executive involvement from CynergisTek during the project, but there should have been....

Nov 2019
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CIO

Relationship

CynergisTek ran the tabletop exercises and was very strong and knowledgeable in that area. However,...

Nov 2019
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CIO

Other Observations

I did not hire CynergisTek for their strategic ability. Having strategic ability was not part of the...

Nov 2019
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Manager

Project Results

I wasn't sure how CynergisTek was going to get everything done, but CynergisTek did exactly what we...

Oct 2019
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Manager

ROI and Cost

We weren't nickel-and-dimed by CynergisTek because we paid a flat rate for the service. I would...

Oct 2019
 Helpful

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Director

People and Knowledge

The things I like best about CynergisTek are their knowledge and accountability. They hold us...

Oct 2019
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Director

Tools and Methodology

It never takes CynergisTek more than a month to provide a report. The draft is then usually approved...

Oct 2019
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Director

Tools and Methodology

We hire companies like CynergisTek to run against us. The process isn't always pretty; we know that...

Oct 2019
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Director

People and Knowledge

CynergisTek does follow up and push us. Until we get a project done, they are on us like a duck on a...

Oct 2019
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Director

People and Knowledge

I think very highly of CynergisTek's staff members. They follow up when we get busy. When we get...

Oct 2019
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Director

People and Knowledge

CynergisTek is a company with high integrity, and that integrity probably starts with the top...

Oct 2019
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Director

Relationship

CynergisTek's project managers and account managers have the patience of Job, and that is a good...

Oct 2019
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Director

Relationship

We are paying CynergisTek too much money. We are looking at breaking out of certain things because...

Oct 2019
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Director

Relationship

CynergisTek consistently meets my expectations. It is hard to exceed my expectations, and I don't...

Oct 2019
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Director

ROI and Cost

We don't use the CynergisTek services to their full benefit. There are quarterly things that we...

Oct 2019
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Director

Relationship

If I ever have a question, I can call CynergisTek. I try not to bother them, but when I do call for...

Oct 2019
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Director

Relationship

The vendor actually comes out to us. They write a good report that we review and go over before...

Oct 2019
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Director

ROI and Cost

Both CynergisTek and our organization did a pretty good job of covering the different elements and...

Oct 2019
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Director

People and Knowledge

The CynergisTek team members are really knowledgeable, and they do participate, but they could do...

Oct 2019
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Director

Future Outlook

We would like to have more business reviews with CynergisTek to look at a more long-term approach....

Oct 2019
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Director

People and Knowledge

CynergisTek could have their frontline consultants be more knowledgeable about clinical engineering...

Oct 2019
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Director

Project Results

Producing actionable remediation steps is still a very new space for the industry, and I think we...

Oct 2019
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Director

Relationship

We need a bit more executive involvement from CynergisTek. We have been involved with the frontline...

Oct 2019
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Director

People and Knowledge

Overall, the CynergisTek team has been great. The services the firm is providing are very relevant...

Oct 2019
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Director

People and Knowledge

There are little operational items that could be refined over time with CynergisTek, but I think...

Oct 2019