CynergisTek Security and Privacy Consulting Services Comments

 

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User Commentary

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VP/Other Executive

ROI and Cost

The vendor did an assessment based on a certain framework. They were supposed to advise us. If I...

Jan 2021
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VP/Other Executive

Relationship

With COVID-19, we have had to do everything virtually. That has been very difficult, but the vendor...

Jan 2021
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VP/Other Executive

People and Knowledge

The vendor is extremely knowledgeable. CynergisTek has experts from the security and healthcare...

Jan 2021
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CIO

ROI and Cost

We absolutely get our money's worth from CynergisTek. I sleep much better because of them.

Dec 2020
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CIO

People and Knowledge

CynergisTek has been one of our main security consultants for a long time. We have a really good...

Dec 2020
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CIO

Project Results

The work we have done with CynergisTek has been of medium complexity. The assessments that the...

Dec 2020
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CIO

Tools and Methodology

There are some things that CynergisTek wasn't able to do for us because they didn't have service...

Dec 2020
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CISO

Tools and Methodology

I have used CynergisTek in the past. We wanted to use the same organization for several years for...

Dec 2020
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CISO

Tools and Methodology

We receive consultants as needed from CynergisTek. The vendor came on-site and walked us through...

Dec 2020
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CIO

People and Knowledge

CynergisTek was knowledgeable and precise. They offered us good advice. The knowledge the vendor had...

Dec 2020
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Manager

Project Results

CynergisTek brings great value to our organization. They are another voice that can advise our...

Dec 2020
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Manager

Sales and Contracting

If I had the chance to buy the solution again, I would look at other options. I wouldn't discount...

Dec 2020
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Manager

Project Results

The vendor exceeded our expectations for our last project with them. We had a rocky project with the...

Dec 2020
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Manager

Tools and Methodology

I would like to see more actionable recommendations from the vendor on our advisory queries. The...

Dec 2020
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CISO

Tools and Methodology

I would say that CynergisTek has exceeded our expectations. They listen to their customers. They...

Dec 2020
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CISO

People and Knowledge

The vendor has a couple of new consultants who aren't of the same quality as their other...

Dec 2020
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CISO

Tools and Methodology

I don't think CynergisTek sells themselves on their strategic abilities. I don't know whether they...

Dec 2020
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CISO

Project Results

CynergisTek has improved their execution. That was one of their weaknesses in the past. They used to...

Dec 2020
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CISO

Relationship

I would give CynergisTek the highest score for their level of executive involvement. The president...

Dec 2020
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CISO

People and Knowledge

CynergisTek did well in helping to reduce our security risk. One nice thing was they had security...

Dec 2020
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CISO

Project Results

We have to be OCR compliant. The OCR comes knocking on our door to ask us questions. I brought...

Dec 2020
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CISO

Tools and Methodology

The quality of CynergisTek's product is really good. The vendor provided a lot of really good...

Dec 2020
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CISO

ROI and Cost

CynergisTek definitely doesn't nickel-and-dime. They are pretty flexible and competitive in the marketplace....

Dec 2020
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CISO

Tools and Methodology

We do security type testing, and that is good. I got CynergisTek to change the testing to be more...

Dec 2020
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CIO

People and Knowledge

The biggest gain that we had with CynergisTek was that we got some solid insight into the things...

Aug 2020
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CIO

Lessons Learned

I wouldn’t say there was anything in CynergisTek's approach that was different for our organization....

Aug 2020
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CIO

Lessons Learned

We were dealing with consultants that were more the knowledge types than the execution types. I...

Aug 2020
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CIO

Tools and Methodology

There was a level of frustration with CynergisTek around some of the scoring of our organization in...

Aug 2020
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CIO

Relationship

CynergisTek was more reactive. Not to say that I was unhappy with their service; we are probably...

Aug 2020
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CIO

Tools and Methodology

I felt like the benchmarking that CynergisTek provided was really valuable when compared to other...

Aug 2020
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CIO

Tools and Methodology

The work that CynergisTek did was of low complexity, and that is a strength and a weakness at the...

Aug 2020
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CIO

Relationship

We had communication with CynergisTek through the project management system, and we scheduled...

Aug 2020
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CIO

Relationship

CynergisTek was a good partner. We had some dialogue with CynergisTek during COVID-19, and they sent...

Aug 2020
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Director

Other Observations

Up until COVID-19 hit, the vendor’s executives would come on-site. When I went to look at renewing...

Aug 2020
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Director

Tools and Methodology

The vendor was very engaged. We normally do an annual incident-response drill, but we had to cancel...

Aug 2020
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Director

ROI and Cost

My organization’s executives would probably debate me, but I definitely believe we are getting our...

Aug 2020
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Director

Relationship

I rate my overall satisfaction with the vendor highly. The vendor had a change in their executive...

Aug 2020
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Director

Other Observations

There isn’t anything really complex about the project the vendor is working on. The project is...

Aug 2020
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Director

Other Observations

Cybersecurity attacks have always been the number-one risk, and this year, the pandemic kind of made...

Aug 2020
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Director

ROI and Cost

The vendor has become a partner to us. The vendor offered to lower some pricing. We got a nice...

Aug 2020
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Director

Tools and Methodology

The first thing the vendor did was to create a portal for us, and it is a shared portal of...

Aug 2020
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VP/Other Executive

Project Results

CynergisTek has stood by us, and I am pretty much sold on them. They have done a good job for our...

Aug 2020
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VP/Other Executive

Project Results

We had a consultant from CynergisTek who was great. That person took me through everything and...

Aug 2020
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VP/Other Executive

Tools and Methodology

CynergisTek is very opportunistic. They always want to help with things. But I don’t want to string...

Aug 2020
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VP/Other Executive

ROI and Cost

CynergisTek doesn’t nickel-and-dime at all. In fact, I have renegotiated our contract before, and...

Aug 2020
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VP/Other Executive

Project Results

I don’t typically give perfect scores, but CynergistTek is a quality vendor. Quality depends on a...

Aug 2020
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VP/Other Executive

ROI and Cost

Unfortunately, COVID-19 is impacting how much involvement we are going to be able to have with...

Aug 2020
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VP/Other Executive

Other Observations

The work CynergisTek does seems easy because of my experience. We don’t change our technology a lot,...

Aug 2020
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VP/Other Executive

Project Results

CynergisTek consistently meets my expectations, but they don’t exceed them. Exceeding my...

Aug 2020
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VP/Other Executive

Relationship

I am satisfied with the executive involvement from CynergisTek. I would prefer to keep the...

Aug 2020
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VP/Other Executive

Relationship

When COVID-19 broke out, our representatives wanted to start having weekly and monthly calls. The...

Aug 2020
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VP/Other Executive

Tools and Methodology

CynergisTek tries really hard to drive outcomes. I just don’t let things happen a lot of times...

Aug 2020
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Manager

Relationship

At this point, I am extremely satisfied with our current vendor that replaced CynergisTek. There...

Jul 2020
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Manager

Other Observations

I wouldn’t say the vendor exceeded our expectations. However, they met our expectations for the most...

Jul 2020
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Manager

Other Observations

When the vendor’s previous leadership was with CynergisTek, the leaders had a solid road map for the...

Jul 2020
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Manager

People and Knowledge

I always wanted the vendor’s A-team, so we had the same people year after year. The same report was...

Jul 2020
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Manager

Relationship

We were doing a ton of work to try to improve our scores; we were a mature security organization....

Jul 2020
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Manager

People and Knowledge

The vendor sent a very qualified group of individuals out to do our risk assessment. The people were...

Jul 2020
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CISO

Relationship

The vendor used to not be as responsive, and now they are very responsive to their customers. The...

Jun 2020
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CISO

People and Knowledge

CynergisTek has really smart people. A lot of them come from the military. One person is really well...

Jun 2020
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CISO

Tools and Methodology

I have had people ask me why we are staying with CynergisTek. It seems like we should change vendors...

Jun 2020
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CISO

Tools and Methodology

CynergisTek still has room for improvement with their strategic ability and with driving outcomes....

Jun 2020
 Helpful

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CISO

Other Observations

I don't use the executive involvement. CynergisTek pushes it on me because they want to come out and...

Jun 2020
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CISO

Relationship

CynergisTek has an annual conference for members of their Compliance Assist Partner Program (CAPP)....

Jun 2020
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CISO

Tools and Methodology

The advisor the vendor sent out didn't really participate in the assessment itself, but that person...

Jun 2020
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CISO

Future Outlook

CynergisTek went through a period where they weren't as organized. I didn't fully see a vision for...

Jun 2020
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Analyst/Coordinator

Tools and Methodology

I did notice that CynergisTek does not have a Certified Public Accountant (CPA). The vendor cannot...

Feb 2020
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Analyst/Coordinator

Project Results

The vendor is pretty responsive. They usually respond within a day. There are online tools and a community....

Feb 2020
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Analyst/Coordinator

Project Results

We have a working knowledge of what CynergisTek offers and what we do. We fall into a routine where...

Feb 2020
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Analyst/Coordinator

Project Results

CynergisTek goes into many details about what they find, and then they make some recommendations...

Feb 2020
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