Datavant Outsourced Coding (formerly Ciox Health) Commentary
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Mac Boyter
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User Commentary

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Manager

Relationship

In all the years that I have worked with Datavant, they have continually improved. They are very...

Feb 2024
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Manager

Loyalty, Relationship

Datavant is very accountable for the quality and productivity of their coders and for staffing...

Feb 2024
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Manager

Operations

I would recommend Datavant. They are always doing what they are supposed to be doing with regard to...

Feb 2024
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Manager

Relationship

We have worked with Datavant for years. Our communication with the Datavant staff is fine. We have a...

Feb 2024
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Manager

Value

All consulting coding companies are expensive. I understand that they have overhead. In general, it...

Feb 2024
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Manager

Operations

The process of moving from Ciox Health to Datavant has been pretty seamless besides using a...

Feb 2024
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Manager

Relationship

Datavant has always been very responsive to our needs. If we have someone retire or anyone on...

Jan 2024
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Director

Relationship, Services, Value

Datavant is always available. The performance of an individual is not a reflection of the company....

Jan 2024
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Director

Relationship

Datavant is a big enough company that no matter what we ask of them, they do research. There is...

Jan 2024
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Director

Loyalty, Relationship

There was a time when some of our reviews got behind, and the firm had turnover as well, but...

Jan 2024
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Director

Relationship, Relationship, Relationship, Relationship, Value

We have a long-standing partnership with Ciox Health. I have multiple vendor coding agreements, and...

Nov 2023
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Director

Value, Value, Value, Value

We have definitely received our money’s worth with Ciox Health. We negotiated a contract that is...

Nov 2023
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Manager

Relationship, Relationship

With one coder that we had from Ciox Health, it took that person a while to onboard. I found that a...

Oct 2023
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Manager

Relationship, Relationship, Services

With Ciox Health, we have been working with the same person since the beginning. So that person...

Oct 2023
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Manager

Loyalty, Loyalty, Relationship, Relationship

The firm has changed names a few times, and there is always a lot of mergers going on, so sometimes...

Oct 2023
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Analyst/Coordinator

Services, Services, Value, Value

There are some Ciox Health staff members that are great coders and consistently give us quality...

Oct 2023
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Manager

Loyalty, Loyalty, Loyalty, Relationship, Relationship, Relationship

We are looking to end our relationship with Ciox Health. They made some quite extensive errors....

Aug 2023
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Manager

Relationship, Relationship, Relationship

I would cautiously recommend Ciox Health. We have a good relationship with our representative. We...

Aug 2023
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Director

Relationship, Relationship, Relationship

Ciox Health’s strength is that they have qualified staff to do the work. They have been pretty...

Aug 2023
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Director

Relationship, Relationship, Relationship

Ciox Health’s process with our organization has improved over time, and now we have things together,...

Aug 2023
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Director

Services, Services, Services

Ciox Health’s coders are accurate, dependable, and very qualified. They understand how to code...

Jul 2023
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Director

Relationship, Services

The turnaround time could be a little quicker; right now, the time is within 24–48 hours for the...

Jul 2023
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Director

Relationship, Relationship, Relationship

Ciox Health runs a very tight ship. Their management team is very responsive and strategic. The team...

Jul 2023
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Manager

Relationship, Relationship, Relationship, Operations, Operations, Operations

The firm was on top of getting everything set up for us. Ciox Health worked with us to get...

Jul 2023
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Manager

Relationship, Relationship, Relationship

We would like to see a little more structure from Ciox Health to keep the coders on task. The firm...

Jul 2023
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Manager

Services, Services, Services

Ciox Health should be more on top of the criteria of how our coding works, especially when we give...

Jul 2023
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Manager

Relationship, Relationship, Relationship

When someone at the firm can’t do something for us, that person goes to the next person and then the...

Jul 2023
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Manager

Loyalty, Loyalty, Loyalty, Value

We have had worse experiences with other firms than Ciox Health, so we would probably go with Ciox...

May 2023
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Manager

Relationship, Relationship, Relationship, Operations, Operations, Operations

We have had some good consultants and some that were not so good. Ciox Health is very responsive in...

May 2023
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Manager

Services

Our goal is not to rely on contract services, and that is what we are working toward. Contract...

May 2023
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Director

Relationship, Relationship, Relationship

We have in our contract that Ciox Health can supply contract coders as the need arises. We have had...

May 2023
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Director

Relationship, Relationship, Relationship

We like that Ciox Health makes sure they have the right coders that are suited for our facility....

May 2023
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Director

Relationship, Relationship, Relationship, Operations, Operations, Operations

We are pretty well staffed through Ciox Health when we need it. Ciox Health provides not only coders...

May 2023
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Manager

Value, Value

I have been very happy with Ciox Health’s coder. The quality is very good. I tend to think...

May 2023
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Manager

Relationship, Relationship

I am very pleased with the people that I work with at Ciox Health. They are very responsive. Their...

May 2023
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Manager

Relationship, Relationship, Services, Services

The coders that we have used from Ciox Health have been very knowledgeable. They have had very good...

May 2023
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Director

Services

When we get a DRG adjustment on a case and Ciox Health looked at the case after our coder did, Ciox...

Apr 2023
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Director

Services, Services

Ciox Health is buying up small companies, and Ciox Health has swayed away from the release of...

Apr 2023
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Manager

Relationship, Services

Ciox Health’s coders typically meet my needs and very rarely defer from the schedule.

Mar 2023
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Manager

Relationship

My suggestion to Ciox Health would be to make sure that they keep up with their quality auditing. I...

Mar 2023
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Manager

Relationship

I have worked with a lot of different companies through the years, but I have been lucky with Ciox...

Mar 2023
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Manager

Relationship, Operations

One of the things that Ciox Health does that I think is very helpful is provide free educational...

Mar 2023
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Manager

Relationship

We have had people from Ciox Health that haven't worked out, and when there is coder turnover,...

Mar 2023
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Director

Relationship, Value

Ciox Health is quick to backfill resources without additional charges. Overall, Ciox Health has...

Mar 2023
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Director

Relationship, Services

Ciox Health could do better with matching up the right coder with the right account. Also, it is so...

Mar 2023
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Director

Relationship, Services

Ciox Health’s coders need to meet productivity and accuracy standards. The firm does a good job of...

Mar 2023
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Director

Value

Consultants charge an obnoxious amount of money. However, Ciox Health is fair in the marketplace.

Mar 2023
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Director

Relationship

I have been on calls with some of Ciox Health’s leaders, and they know what is going on with coding....

Mar 2023
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Director

Value

Ciox Health is fair. They are not just giving us coders; they are giving us their best. That is what...

Mar 2023
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Manager

Relationship, Services

One thing Ciox Health could do better is to find more coders. It is hard to fill coding positions,...

Mar 2023
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Manager

Relationship

Ciox Health is a good partner. They listen to what our needs are, and they help us come up with...

Mar 2023
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Manager

Relationship

We like the quality of the people that the firm has on our account. We test the coders before they...

Mar 2023
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Director

Relationship

We have had very little turnover, and the turnover has been because Ciox Health does a lot of...

Mar 2023
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Director

Operations

Ciox Health should offer more education on the topics they know are targeted, such as malnutrition,...

Mar 2023
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