Datavant Outsourced Coding (formerly Ciox Health) Commentary
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Mac Boyter
Research Director
KLAS Research Director - Mac Boyter
 
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Director

Relationship

Datavant has really strong communication with the site and an overall great partnership. They are...

Apr 2024
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Director

Relationship

Datavant is very proactive in terms of onboarding and auditing their own coders and providing us...

Mar 2024
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Director

Services, Value

One problem in the industry is that replacing a lost resource takes a considerable amount of time.

Mar 2024
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Director

Relationship

Datavant is a strong partner, and they are our preferred firm, so we go to them with any needs...

Mar 2024
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Director

Services

One area where Datavant could improve is in the clinical expertise of their coders. Our coders are...

Mar 2024
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Manager

Relationship

In all the years that I have worked with Datavant, they have continually improved. They are very...

Feb 2024
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Manager

Loyalty, Relationship

Datavant is very accountable for the quality and productivity of their coders and for staffing...

Feb 2024
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Manager

Operations

I would recommend Datavant. They are always doing what they are supposed to be doing with regard to...

Feb 2024
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Manager

Relationship

We have worked with Datavant for years. Our communication with the Datavant staff is fine. We have a...

Feb 2024
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Manager

Value

All consulting coding companies are expensive. I understand that they have overhead. In general, it...

Feb 2024
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Manager

Operations

The process of moving from Ciox Health to Datavant has been pretty seamless besides using a...

Feb 2024
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Manager

Relationship

Datavant has always been very responsive to our needs. If we have someone retire or anyone on...

Jan 2024
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Director

Relationship, Services, Value

Datavant is always available. The performance of an individual is not a reflection of the company....

Jan 2024
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Director

Relationship

Datavant is a big enough company that no matter what we ask of them, they do research. There is...

Jan 2024
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Director

Loyalty, Relationship

There was a time when some of our reviews got behind, and the firm had turnover as well, but...

Jan 2024
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Director

Relationship, Relationship, Relationship, Relationship, Value

We have a long-standing partnership with Ciox Health. I have multiple vendor coding agreements, and...

Nov 2023
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Director

Value, Value, Value, Value

We have definitely received our money’s worth with Ciox Health. We negotiated a contract that is...

Nov 2023
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Manager

Relationship, Relationship

With one coder that we had from Ciox Health, it took that person a while to onboard. I found that a...

Oct 2023
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Manager

Relationship, Relationship, Services

With Ciox Health, we have been working with the same person since the beginning. So that person...

Oct 2023
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Manager

Loyalty, Loyalty, Relationship, Relationship

The firm has changed names a few times, and there is always a lot of mergers going on, so sometimes...

Oct 2023
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Analyst/Coordinator

Services, Services, Value, Value

There are some Ciox Health staff members that are great coders and consistently give us quality...

Oct 2023
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Manager

Loyalty, Loyalty, Loyalty, Relationship, Relationship, Relationship

We are looking to end our relationship with Ciox Health. They made some quite extensive errors....

Aug 2023
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Manager

Relationship, Relationship, Relationship

I would cautiously recommend Ciox Health. We have a good relationship with our representative. We...

Aug 2023
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Director

Relationship, Relationship, Relationship

Ciox Health’s strength is that they have qualified staff to do the work. They have been pretty...

Aug 2023
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Director

Relationship, Relationship, Relationship

Ciox Health’s process with our organization has improved over time, and now we have things together,...

Aug 2023
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Director

Services, Services, Services

Ciox Health’s coders are accurate, dependable, and very qualified. They understand how to code...

Jul 2023
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Director

Relationship, Services

The turnaround time could be a little quicker; right now, the time is within 24–48 hours for the...

Jul 2023
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Director

Relationship, Relationship, Relationship

Ciox Health runs a very tight ship. Their management team is very responsive and strategic. The team...

Jul 2023
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Manager

Relationship, Relationship, Relationship, Operations, Operations, Operations

The firm was on top of getting everything set up for us. Ciox Health worked with us to get...

Jul 2023
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Manager

Relationship, Relationship, Relationship

We would like to see a little more structure from Ciox Health to keep the coders on task. The firm...

Jul 2023
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Manager

Services, Services, Services

Ciox Health should be more on top of the criteria of how our coding works, especially when we give...

Jul 2023
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Manager

Relationship, Relationship, Relationship

When someone at the firm can’t do something for us, that person goes to the next person and then the...

Jul 2023
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