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ORBIS (Global)(Central Europe) Commentary
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Everton Santos
VP of Engagement
KLAS VP of Engagement - Everton Santos
 
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User Commentary

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Manager

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We are relatively autonomous in terms of interoperability, and many things run smoothly on a daily...

Sep 2025
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Manager

Loyalty

I wouldn’t recommend ORBIS. I would tell others looking at this system to wait; it isn't the time to...

Sep 2025
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Manager

Relationship

Things with Dedalus haven’t been great. We aren't very happy. Things haven’t changed much since last...

Sep 2025
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Loyalty, Relationship, Product

There are some regulatory nonconformities in the solution, but those have been going on for a long...

Sep 2025
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Culture, Relationship

What makes things very difficult for us is that we would have loved to have had a hosting provider,...

Sep 2025
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Manager

Value

Dedalus charges us a lot, and it is getting worse. We received several invoices where they were...

Sep 2025
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Manager

Relationship

Dedalus’ support varies depending on the major issues the vendor is dealing with at the time. We are...

Sep 2025
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Manager

Loyalty

ORBIS is part of our long-term plans in the current situation, though I won't hide the fact that we...

Sep 2025
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Manager

Relationship, Operations

We don’t get answers from sales representatives anymore to provide updates on new services, so that...

Sep 2025
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Related Reports
Market Share
KLAS article icon
Global Acute Care EHR Market Share 2025
02 July 25    |   Everton Santos and Jonathan Christensen
Ongoing KLAS research shows that EHR projects—including purchase decisions, implementations, extensions, and optimization work—continue to be a high priority for healthcare organizations across the world, second only to AI initiatives. In 2024, the number of new EHR contracts reached a five-year high. However, the number of hospitals impacted by these contracts dropped to a five-year low, as many of the decisions were made by standalone hospitals or small hospital groups. Additionally, fewer large-scale regional decisions were made in 2024 compared to years prior; KLAS validated regional decisions in Austria, Canada, France, Mauritius, Saudi Arabia, and the UK. Overall, KLAS validated 246 EHR decisions impacting 550 hospitals and over 122,000 beds. 39 different EHR vendors in 43 different countries and territories were selected.
White Paper
KLAS article icon
Global (Non-US) EMR Benefits 2023
16 March 23    |   Everton Santos and Sidney Tate
As electronic medical record (EMR) adoption grows worldwide, healthcare organizations considering this digital transformation all have the same question: what benefits can we really expect to receive from implementing an EMR? KLAS interviewed leaders at 36 non-US healthcare organizations—12 of which are HIMSS Level 6 or 7—to learn about their journey to realizing benefits from an EMR implementation. This white paper summarizes their insights, including what clinical and operational benefits they have seen, when those benefits were realized, and what recommendations they have for peer organizations.



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