DeepScribe Ambient AI Commentary
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Mac Boyter
Research Director
KLAS Research Director - Mac Boyter
 
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CEO/President

Relationship

DeepScribe's executive team has been awesome. The vendor's people are responsive and look forward...

Apr 2025
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CEO/President

Culture, Loyalty, Product, Value

Our providers were looking for a solution. They had looked at DeepScribe Ambient AI and were...

Apr 2025
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CIO

Relationship, Product

We have had some hiccups with DeepScribe AI, but nothing has been traumatic. I’m on the phone with...

Dec 2024
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CIO

Product, Value

Our providers have a big patient panel, and they are seeing a lot of patients. The system listens to...

Dec 2024
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VP/Other Executive

Product

DeepScribe AI has a few things that they can work on, like the ability to place orders in the...

Nov 2024
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VP/Other Executive

Loyalty

We are in a strategic partnership with a larger health organization, and we both were looking at the...

Nov 2024
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VP/Other Executive

Relationship, Product

There are so many strengths with DeepScribe AI. They are smart, receptive, and able to talk to IT...

Nov 2024
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VP/Other Executive

Operations

The training for DeepScribe Ambient AI takes around 10 minutes, and then users are off and running....

Nov 2024
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VP/Other Executive

Operations, Product

I have been at this organization for decades, and implementing DeepScribe Ambient AI has been by far...

Nov 2024
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VP/Other Executive

Operations

I would tell someone implementing DeepScribe Ambient AI that they need to have one or two physician...

Nov 2024
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Analyst/Coordinator

Product

The only area of improvement I can think of is for DeepScribe AI to be able to create a dictionary...

Nov 2024
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Analyst/Coordinator

Loyalty, Value

We selected DeepScribe AI first and foremost because their customer service from the get-go was...

Nov 2024
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Analyst/Coordinator

Relationship

Our customer service manager has been phenomenal. They have always been there to answer questions...

Nov 2024
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Analyst/Coordinator

Operations

My advice for someone implementing DeepScribe Ambient AI is to ask lots of questions because...

Nov 2024
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Analyst/Coordinator

Product

I'm very happy with DeepScribe Ambient AI. Everybody else is too. Our physicians that used our...

Nov 2024
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Physician

Loyalty, Value

DeepScribe AI provides a documentation system that accurately documents our visits and puts them in...

Nov 2024
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Physician

Operations

DeepScribe AI came the day that DeepScribe Ambient AI went live and made sure that my templates and...

Nov 2024
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Physician

Product

I had the accident of recording underneath the wrong patient in DeepScribe Ambient AI. I figured...

Nov 2024
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Physician

Product

The advice I would give others about DeepScribe Ambient AI is have an iPhone because I don't think...

Nov 2024
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VP/Other Executive

Product

I would tell a customer who is implementing DeepScribe Ambient AI to focus primarily on adoption and...

Oct 2024
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VP/Other Executive

Operations

DeepScribe AI’s say-do ratio is very high. They did a fantastic job with the implementation. They...

Oct 2024
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VP/Other Executive

Product

Interestingly, there are not enough differences in medical ontologies, with possibly a few...

Oct 2024
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VP/Other Executive

Relationship, Operations

DeepScribe AI is a very engaged company to work with. They brought their development team to help us...

Oct 2024
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VP/Other Executive

Product

DeepScribe Ambient AI has fabulous quality; we just click one button, and the system works. There is...

Oct 2024
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VP/Other Executive

Product

We can fine-tune DeepScribe Ambient AI to listen for the things that a provider thinks they will...

Oct 2024
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VP/Other Executive

Relationship, Product

DeepScribe AI has their own portal within the app, and it is managed 24/7 by people. Whenever we...

Oct 2024
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VP/Other Executive

Relationship, Product

I would recommend DeepScribe AI so much because they are such a strong company and a very big dark...

Oct 2024
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VP/Other Executive

Product, Value

All ambient speech products are about the same. They all have large language models and are really...

Oct 2024
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VP/Other Executive

Loyalty, Value

We did an initial pilot where we vetted DeepScribe Ambient AI with another solution just to see what...

Oct 2024
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VP/Other Executive

Product

Customization Studio is one of the vendor’s secret superpowers because it drives adoption....

Oct 2024
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VP/Other Executive

Product, Value

The perceived decrease in documentation and cognitive burden much outweighed the absolute decrease...

Oct 2024
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VP/Other Executive

Loyalty, Relationship, Product

DeepScribe Ambient AI is one of the coolest things we have implemented in a very long time, and it...

Sep 2024
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VP/Other Executive

Product

Our providers were initially a little intimidated by DeepScribe Ambient AI because it is an AI that...

Sep 2024
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VP/Other Executive

Value

We are a large organization, and while it was not necessary because we could have had our providers...

Sep 2024
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VP/Other Executive

Relationship

DeepScribe AI has an in-app chat support feature. The folks assigned to the in-app chat feature are...

Sep 2024
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VP/Other Executive

Relationship

A company could have the best tech in the world and still have people and their own organization not...

Sep 2024
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VP/Other Executive

Product, Value

DeepScribe Ambient AI is an ambient AI scribing technology, and it uses AI and large language models...

Sep 2024
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VP/Other Executive

Loyalty, Product, Value

Our physicians were using dictation before, and they were spending hours a day completing their...

Sep 2024
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VP/Other Executive

Relationship, Product

I have people all across the country reaching out to me what feels like nearly daily for a...

Sep 2024
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VP/Other Executive

Relationship, Product

DeepScribe AI is one of the best vendors we have ever worked with as an organization. They go above...

Sep 2024
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Director

Relationship

The people who have benefited the most from DeepScribe Ambient AI are the least tech savvy. They...

Aug 2024
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Director

Product, Value

Some outcomes from DeepScribe Ambient AI are accuracy, accountability, and unique notes every time....

Aug 2024
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Director

Loyalty, Product

DeepScribe AI is coming to us about new technologies I didn't even know existed. Also, they are...

Aug 2024
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Director

Product

Some of our providers use scribes, like someone who listens in and types notes. Comparing the...

Aug 2024
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Director

Relationship

We would never want to part ways with DeepScribe AI because their customer service is absolutely...

Aug 2024
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Director

Value

There are providers who at some point need to leave our practice, and they ask if they can take...

Aug 2024
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Director

Product

I would tell someone that once they try DeepScribe Ambient AI, they are never going to go back. It...

Aug 2024
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Director

Product

I was in the room when a patient was wearing a mask, and I had a hard time hearing what the heck the...

Aug 2024
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Director

Operations, Product

Not everyone uses DeepScribe Ambient AI. A number of folks are very set in their workflows and are...

Aug 2024
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Director

Product

The truth of technologies like DeepScribe Ambient AI is the solutions are pretty darn good out of...

Aug 2024
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Director

Product

The less administrative burden that a provider has, the less chance that they are going to have...

Aug 2024
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