TheraDoc Infection Control Assistant powered by PINC AI Commentary
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Jackson Tate
Research Director
KLAS Research Director - Jackson Tate
 
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User Commentary

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Manager

Relationship, Operations

We have actually been very pleased with this solution. It has been an excellent product, and it...

Oct 2023
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Manager

Loyalty, Relationship

If we have specific questions or reports that we are trying to build, we can always reach out to the...

Sep 2023
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Manager

Operations

TheraDoc Infection Control Assistant is pretty user friendly. A lot of Premier's training is online....

Sep 2023
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Manager

Product

We have several different products within our system. We are not all on TheraDoc Infection Control...

Sep 2023
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Director

Operations

The vendor could improve their training by doing some more frequent check-ins. They should make...

Aug 2023
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Director

Loyalty

We have decided to switch away from Premier because we are changing EMRs to be on the same EMR as...

Aug 2023
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Director

Product, Value

The system dramatically helps our clinical pharmacy services be more efficient. We can set up...

Aug 2023
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(0)
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Director

Product, Value

The system saves our people a lot of time. The system creates reports for them on current positive...

May 2023
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Manager

Relationship, Relationship, Product, Product

We have glitches that occur when PINC AI does upgrades or when the laboratory system changes a bit....

Apr 2023
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Manager

Culture, Culture, Value, Value

For each component of TheraDoc Infection Control Assistant, there is an extra charge. We hear about...

Apr 2023
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Manager

Operations, Operations

We have received very little training from the vendor. There was a lot of training for other users,...

Apr 2023
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Manager

Operations, Operations

The vendor had representatives come out for the first training, and there is ongoing training we can...

Apr 2023
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Manager

Relationship, Relationship, Product, Product

TheraDoc Infection Control Assistant is a very user-friendly product for making the reports we need....

Apr 2023
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Analyst/Coordinator

Product, Value

The product streamlines a lot of our workflow when it comes to infection control surveillance. The...

Mar 2023
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Analyst/Coordinator

Operations

We haven't had any trainings recently from the vendor, and we would like the vendor to provide more...

Mar 2023
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Analyst/Coordinator

Product

We do have a lot of new staff members due to turnover from the pandemic, and we have been realizing...

Mar 2023
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Analyst/Coordinator

Relationship

Some of my support tickets have reached the directors at the vendor’s company. They seem to be...

Mar 2023
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Analyst/Coordinator

Loyalty, Product

One aspect of the product that could be improved on is that the product is geared toward patient...

Mar 2023
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