ECG Management Consultants Healthcare Management Consulting Commentary
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Subject Expert
Warren Whitford
VP of Engagement
KLAS VP of Engagement - Warren Whitford
 
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User Commentary

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VP/Other Executive

Relationship, Services, Value

ECG Management Consultants already delivered a lot of what we wanted. Meetings were conducted; notes...

Dec 2024
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VP/Other Executive

Services

ECG Management Consultants has been given an enormous amount of confidential information over the...

Dec 2024
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VP/Other Executive

Loyalty, Relationship

Nobody is 100% perfect, and it feels like I'm speaking in hyperboles about ECG Management...

Dec 2024
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VP/Other Executive

Operations, Services, Value

ECG Management Consultants is competing right now for administrative infrastructure, research...

Dec 2024
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VP/Other Executive

Services

One of my favorite things about ECG Management Consultants is that if the principal who runs ECG...

Dec 2024
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VP/Other Executive

Relationship, Services

ECG Management Consultants hires and trains well. They bring in people who are extremely...

Dec 2024
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VP/Other Executive

Operations

The firm did a good job. The project was completed on time and within the expected duration.

Dec 2024
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COO

Relationship

I am sure there is always an opportunity for more communication. Sometimes I feel like ECG...

Dec 2024
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COO

Relationship, Services

The communication from ECG Management Consultants has been great both in-person and via electronic...

Dec 2024
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COO

Relationship, Services

ECG Management Consultants has great turnaround times on urgent requests. They have great industry...

Dec 2024
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Director

Value

ECG Management Consultants has demonstrated that they have our long-term interests at heart by not...

Dec 2024
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Director

Services, Value

ECG Management Consultants does a really good job of driving tangible outcomes. That is probably one...

Dec 2024
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Director

Relationship, Services

Usually with a fair market value opinion, we expect a firm just to review the arrangement and say...

Dec 2024
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Director

Relationship

I would only say good things about ECG Management Consultants. They are my favorite firm to work...

Dec 2024
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Director

Relationship, Services

We use a lot of firms, and ECG Management Consultants is the most responsive by far. I always get a...

Dec 2024
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VP/Other Executive

Operations, Value

ECG Management Consultants provides a lot of good benchmark and survey data that allows us to assess...

Dec 2024
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VP/Other Executive

Operations

We did find this time around some noticeable errors. ECG Management Consultants uses the benchmark...

Dec 2024
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VP/Other Executive

Relationship, Operations

We only call them when we have a renewal or a new contract. Or we contact them when we have to...

Dec 2024
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CFO

Relationship, Value

ECG Management Consultants does a good job of serving things to us in chunks that we can not only...

Nov 2024
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CFO

Services

Sometimes the timeline of whatever ECG Management Consultants is working on is a little too long....

Nov 2024
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Manager

Loyalty, Services, Value

ECG Management Consultants is very experienced. They are right with our similar customers all the...

Nov 2024
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Manager

Relationship, Operations, Services

I'm extremely satisfied with most of the staff from ECG Management Consultants. I have also found...

Nov 2024
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Manager

Operations, Services

ECG Management Consultants should continue to ramp up their knowledge of some of the smaller...

Nov 2024
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Manager

Operations, Value

We can take a lot of the information that ECG Management Consultants provides to educate ourselves...

Nov 2024
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VP/Other Executive

Operations

Unfortunately, a lot of this project was launched after COVID-19. Things would have been better if...

Oct 2024
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VP/Other Executive

Operations, Value

The deliverables were very actionable. The firm did a lot of things. They decreased cost, improved...

Oct 2024
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Analyst/Coordinator

Relationship

Previous to their acquisition, we could work with ECG Management Consultants, and the partners were...

Sep 2024
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Analyst/Coordinator

Relationship, Services

ECG Management Consultants' staff was truly exceptional. They were good for the cost, and as I have...

Sep 2024
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Manager

Value

ECG Management Consultants’ invoices come in charged by the hour and are based on the level of the...

Sep 2024
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Manager

Relationship

Our senior leadership is pretty satisfied with the work that ECG Management Consultants has done. I...

Sep 2024
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Manager

Operations

So many vendors are like this, but ECG Management Consultants gave us the statement of work, and...

Sep 2024
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Manager

Relationship, Services

ECG Management Consultants has the ear of our senior leadership, and they are always out to take...

Sep 2024
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COO

Operations

We used ECG Management Consultants to help us create a certain framework, and we expected to get a...

Aug 2024
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COO

Value

The project wasn't cheap for us, but overall, we knew going in that ECG Management Consultants...

Aug 2024
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COO

Relationship, Services

ECG Management Consultants continues to check in. They continue to make sure we have a regularly...

Aug 2024
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COO

Relationship

I would recommend ECG Management Consultants. I would tell a peer or friend that with the right team...

Aug 2024
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COO

Relationship, Operations

We loved the ECG Management Consultants team. The firm's team loved working with our team, and the...

Aug 2024
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VP/Other Executive

Relationship, Operations

ECG Management Consultants did a great job keeping all of our end users engaged and had a lot of...

Jul 2024
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VP/Other Executive

Relationship

ECG Management Consultants did a really good job articulating how we compared against other...

Jul 2024
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VP/Other Executive

Value

An improvement the firm could make is meeting deadlines. They were often overpromising on timing,...

Jul 2024
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VP/Other Executive

Relationship, Operations

All of the individual team members seemed very experienced and able to articulate high levels of...

Jul 2024
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CEO/President

Relationship

ECG Management Consultants made some recommendations for what we could do to improve and where some...

Jul 2024
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CEO/President

Relationship

We were impressed with ECG Management Consultants' assessment and the work they did. They are really...

Jul 2024
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CEO/President

Loyalty, Relationship

ECG Management Consultants has been really good. They have a lot of access to a lot of great data,...

Jul 2024
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CEO/President

Operations, Value

Our greatest enhancement from working with ECG Management Consultants has been the education for our...

Jul 2024
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Manager

Relationship

The firm has expertise in the field and is consistently monitoring our contracts and what is...

Apr 2024
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Manager

Operations

If we don't need to spend time on a contract, we should limit our time, so that is a suggestion for...

Apr 2024
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Manager

Value

One benefit of using ECG Management Consultants is a higher reimbursement rate, which equates to a...

Apr 2024
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Director

Relationship, Services

We have high expectations, and ECG Management Consultants met them, but they did not exceed our...

Mar 2024
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Director

Relationship

I have worked with ECG Management Consultants for a long time. I trust them. They deliver a great...

Mar 2024
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VP/Other Executive

Relationship

ECG Management Consultants didn’t consistently exceed my expectations. In one area, they kind of...

Feb 2024
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VP/Other Executive

Value

One of our engagements with ECG Management Consultants was fine, but there was a gap in knowledge in...

Feb 2024
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VP/Other Executive

Value

ECG Management Consultants is on the higher end of the price scale. A lot of other firms do similar...

Feb 2024
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Director

Relationship

ECG Management Consultants met every deadline, and I was happy with the people and the firm's work...

Feb 2024
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Director

Relationship

ECG Management Consultants helped clarify a bunch of questions we had. Even if a consultant didn't...

Feb 2024
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CFO

Operations

We have very specific projects with ECG Management Consultants, and they get what we need done on a...

Jan 2024
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COO

Value

Our overall experience with ECG Management Consultants has been good. We are going to reengage them...

Jan 2024
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COO

Relationship, Operations

During the engagement, there were a bunch of staffing changes. We had to reexplain some things. The...

Jan 2024
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CCO

Relationship

ECG Management Consultants is engaged in listening to us talk about what we are trying to accomplish...

Dec 2023
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CCO

Relationship

We enjoyed working with ECG Management Consultants. We had several people from our organization...

Dec 2023
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Director

Relationship, Operations

The people we worked with at ECG Management Consultants were fantastic and very affable. They could...

Dec 2023
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Director

Relationship, Operations

ECG Management Consultants did a great job. They explained what the hospitals were thinking because...

Dec 2023
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CEO/President

Relationship

I would hire ECG Management Consultants again; they are awesome. They are great partners. I can’t...

Dec 2023
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CEO/President

Relationship, Services

Sometimes, the turnaround takes a bit longer than I would like when ECG Management Consultants is...

Dec 2023
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CEO/President

Value

Using ECG Management Consultants, we have moved a large percentage of our providers from a...

Dec 2023
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COO

Relationship

The firm has been good at listening to us when we feel like there are too many consultants on a call...

Dec 2023
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COO

Loyalty, Relationship, Operations

The firm did a lot of work that we needed to do. They didn’t have real-world experience running a...

Dec 2023
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COO

Services

In a way, we have seen improvements in our integration from working with ECG Management Consultants....

Dec 2023
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COO

Services

With the firm's help, we have been able to make schedule designs, workflows, and initiatives for our...

Dec 2023
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