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ECG Management Consultants Healthcare Management Consulting Commentary
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Subject Expert
Mike Smith
VP of Engagement
KLAS VP of Engagement - Mike Smith
 

Commentary Summary

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User Commentary

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VP/Other Executive

The consultants from ECG Management Consultants always went above and beyond our expectations. They...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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VP/Other Executive

ECG Management Consultants is the leader in the field, and they are great to work with. I have no...

Comment Tone Positive
Pillars Relationship, Services
Evaluation Unrated

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CEO/President

We interviewed ECG Management Consultants and another firm. Based on how the firm planned to conduct...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

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CEO/President

ECG Management Consultants accomplished the task that we hired them for. ECG Management Consultants'...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

Overall, ECG Management Consultants was a great partner. They were very open to feedback and made...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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VP/Other Executive

We'd like to see a little more detail in the actionable items that ECG Management Consultants...

Comment Tone Negative
Pillars Relationship, Services
Evaluation Unrated

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Director

We've worked with the firm for years, and they are excellent. They are knowledgeable and responsive,...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

The firm's team is extremely responsive and knowledgeable. ECG Management Consultants has been an...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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COO

I don't see the actual cost of our engagement with ECG Management Consultants, but I know our legal...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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COO

ECG Management Consultants is very professional and experienced, and they have a very high level of...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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CEO/President

ECG Management Consultants is very strong when it comes to account management because they want to...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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CEO/President

ECG Management Consultants has limited insight into large health systems and generally operates...

Comment Tone Neutral
Pillars Relationship, Services
Evaluation Unrated

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CEO/President

ECG Management Consultants provided the outcome and output, but it wasn't very useful. The...

Comment Tone Neutral
Pillars Value
Evaluation Unrated

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CEO/President

From a contractual perspective, ECG Management Consultants met their obligation and returned an...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

Our team loves ECG Management Consultants. The firm's leaders have delivered exceptional value and...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

Once we do the initial competitive evaluation and ECG Management Consultants proves their value, we...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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VP/Other Executive

The outcomes we have achieved with ECG Management Consultants include alignment on oncology strategy...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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VP/Other Executive

ECG Management Consultants' consultants are humble. They know how to serve a client. They know how...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

ECG Management Consultants has deep subject matter experts. I don't want somebody who does pharmacy...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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CFO

The key benefits we’ve achieved with the firm are a better plan for targeted growth and a clear...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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CFO

I wish we had spent more time on AI in some support areas to create capacity for more work and...

Comment Tone Positive
Pillars Relationship, Operations, Services
Evaluation Unrated

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CFO

For the most part, ECG Management Consultants’ insights were actionable. The firm's people are...

Comment Tone Positive
Pillars Relationship, Services
Evaluation Unrated

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CFO

We did great strategy work with ECG Management Consultants. In terms of the assessment they did...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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CFO

ECG Management Consultants is very experienced. We got a very senior team of highly qualified...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

ECG Management Consultants sends consultants who will come clean our clock and tell us what time it...

Comment Tone Positive
Pillars Relationship, Services
Evaluation Unrated

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VP/Other Executive

ECG Management Consultants is a good firm and has amazing products, but I never give them a perfect...

Comment Tone Positive
Pillars Relationship, Services
Evaluation Unrated

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VP/Other Executive

For ECG Management Consultants to exceed our expectations, we would need to achieve the mutually...

Comment Tone Positive
Pillars Operations, Value
Evaluation Unrated

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VP/Other Executive

The most valuable contribution from ECG Management Consultants has been how they structured the...

Comment Tone Positive
Pillars Operations, Value
Evaluation Unrated

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VP/Other Executive

ECG Management Consultants has demonstrated strong active listening and responsiveness. When we...

Comment Tone Positive
Pillars Relationship, Services
Evaluation Unrated

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VP/Other Executive

The analytics ECG Management Consultants presented were strong and actionable, using metrics we...

Comment Tone Positive
Pillars Relationship, Operations, Value
Evaluation Unrated

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VP/Other Executive

I was not pleased with the consultants from ECG Management Consultants that we got in a certain area...

Comment Tone Negative
Pillars Loyalty, Operations, Services
Evaluation Unrated

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VP/Other Executive

The majority of what ECG Management Consultants told us that we should be doing, we already knew, so...

Comment Tone Negative
Pillars Operations, Value
Evaluation Unrated

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VP/Other Executive

The benefit we received from ECG Management Consultants' service is that our governance structure is...

Comment Tone Positive
Pillars Relationship, Services
Evaluation Unrated

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VP/Other Executive

The experience was good. The firm's people are very professional and know their stuff. I don't have...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

ECG Management Consultants validated what we thought the problem was, and now it comes down to how...

Comment Tone Neutral
Pillars Relationship, Operations
Evaluation Unrated

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Director

I feel very comfortable calling our contact at ECG Management Consultants. I know who to call, and...

Comment Tone Positive
Pillars Relationship, Services
Evaluation Unrated

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Director

ECG Management Consultants has met what we asked for, and they have exceeded our expectations for a...

Comment Tone Positive
Pillars Operations, Services, Value
Evaluation Unrated

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CMO

One thing that is very important about ECG Management Consultants is the culture and the type of...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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CMO

A certain thing that the firm has done for us has been nothing short of terrific. The different...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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CMO

There is an opportunity for ECG Management Consultants in the area of ambulatory surgery center...

Comment Tone Neutral
Pillars Relationship, Services
Evaluation Unrated

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Director

ECG Management Consultants exceeds our expectations in that they have extremely prompt follow-up....

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

The one bit of feedback I would give ECG Management Consultants is that sometimes the billing is...

Comment Tone Neutral
Pillars Relationship
Evaluation Unrated

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Director

There is always probably a better deal to be had, but ECG Management Consultants is on point with...

Comment Tone Positive
Pillars Relationship, Services
Evaluation Unrated

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Director

The firm's consultants are great to work with. They are very accessible and have great follow-up,...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

I tend to gravitate to ECG Management Consultants' folks for general compensation questions or when...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

I can't think of much the firm needs to improve. The engagement is really meeting our needs. This...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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COO

We have worked with ECG Management Consultants for many years. They deliver on all engaged projects...

Comment Tone Positive
Pillars Loyalty, Relationship
Evaluation Unrated

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CMO

We chose ECG Management Consultants because the project was full of detail-oriented work. We needed...

Comment Tone Positive
Pillars Loyalty, Operations
Evaluation Unrated

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CMO

We got our money’s worth with ECG Management Consultants, but it was a lot of money. We are not used...

Comment Tone Positive
Pillars Relationship, Operations, Value
Evaluation Unrated

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CMO

ECG Management Consultants was extremely straightforward. They are the only consulting firm that I...

Comment Tone Positive
Pillars Relationship, Operations, Value
Evaluation Unrated

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CMO

ECG Management Consultants utilized the talent that they had in an appropriate manner. The lead was...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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VP/Other Executive

ECG Management Consultants definitely met expectations. If I were to do the work, I would be the bad...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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VP/Other Executive

I would rate ECG Management Consultants' subject matter expertise very high when it came to the...

Comment Tone Negative
Pillars Relationship, Operations
Evaluation Unrated

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VP/Other Executive

We had a good partnership with ECG Management Consultants, given the history and relationships that...

Comment Tone Positive
Pillars Loyalty, Relationship, Operations
Evaluation Unrated

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CEO/President

ECG Management Consultants is very experienced, and although I always consider other firms based on...

Comment Tone Positive
Pillars Relationship, Services, Value
Evaluation Unrated

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VP/Other Executive

Our partner at ECG Management Consultants is outstanding and the best. They are bright, capable,...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

The firm's whole team did great. We didn't look at any other firms; we went straight to ECG...

Comment Tone Positive
Pillars Loyalty, Value
Evaluation Unrated

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COO

ECG is a Siemens Healthineers company, so sometimes the initial contract has a little too much, but...

Comment Tone Positive
Pillars Loyalty, Value
Evaluation Unrated

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COO

The work we are doing with ECG will bring tremendous benefit to our patients, and it will open up...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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COO

ECG has a deep bench. We have had projects with the firm where a person we have had just hasn’t...

Comment Tone Positive
Pillars Services
Evaluation Unrated

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COO

We have used ECG in the past, and we continue to work with them because the people I work with at...

Comment Tone Positive
Pillars Loyalty, Relationship, Services, Value
Evaluation Unrated

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Director

This engagement was kind of limited, so we didn't take it to the point of ECG Management Consultants...

Comment Tone Neutral
Pillars Relationship, Operations
Evaluation Unrated

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Director

The deliverables ECG Management Consultants provided were somewhat actionable. After analyzing the...

Comment Tone Neutral
Pillars Services
Evaluation Unrated

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Director

ECG Management Consultants was very personable and knowledgeable. They answered questions, and the...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

I enjoyed working with ECG Management Consultants' people. They were all very personable, fun to...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

Even though I think we got our money's worth with the outcomes and things, I don't know that the...

Comment Tone Neutral
Pillars Operations
Evaluation Unrated

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Director

I would say ECG Management Consultants does avoid charging for every little thing because we had the...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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Director

ECG Management Consultants was very experienced. They had multiple different people, and most of...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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Director

I don't think I would say ECG Management Consultants exceeded our expectations. They didn't put the...

Comment Tone Neutral
Pillars Operations
Evaluation Unrated

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Director

The firm doesn’t nickel-and-dime us like other firms do. They are receptive to different ways of...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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Director

I think the firm has the needed strategic ability, but we are resistant to it. I don’t know if there...

Comment Tone Neutral
Pillars Relationship
Evaluation Unrated

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Director

I previously worked with other firms, and by comparison, ECG Management Consultants suits our needs...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

The firm’s decisiveness and timeliness with their execution are the top things that stand out. I...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

There is a spectrum within the team as far as level of expertise goes. Some of the firm's team...

Comment Tone Neutral
Pillars Relationship, Operations
Evaluation Unrated

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VP/Other Executive

ECG Management Consultants consistently met our expectations. They certainly did what they were...

Comment Tone Neutral
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

ECG Management Consultants’ senior managers were really good, strategic thinkers. I can't say they...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

Sometimes it felt like our project management team was doing work that we thought the consultant...

Comment Tone Neutral
Pillars Services
Evaluation Unrated

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CFO

ECG Management Consultants has shown they have our long-term interests at heart in their commitment...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

ECG Management Consultants is very efficient. They are very fast and responsive. The existing...

Comment Tone Positive
Pillars Relationship, Value
Evaluation Unrated

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Director

If we send ECG Management Consultants a compensation model for their review, they look for ways to...

Comment Tone Positive
Pillars Relationship, Services
Evaluation Unrated

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Director

When recommending ECG Management Consultants to others, I typically always just say that the firm...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

ECG Management Consultants brings a different level of viewpoints since they provide services for a...

Comment Tone Positive
Pillars Relationship, Services
Evaluation Unrated

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VP/Other Executive

If someone were considering working with ECG Management Consultants, I would tell them to be clear...

Comment Tone Neutral
Pillars Relationship, Value
Evaluation Unrated

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CEO/President

There are a couple of people from ECG Management Consultants’ group I wish I could hire instead of...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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CEO/President

ECG Management Consultants demonstrated that they understood what we were trying to do by coming...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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CEO/President

We have had a really great experience overall with ECG Management Consultants. The principal and...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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VP/Other Executive

The firm was really accessible and available. They brought in others as needed. In addition, they...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

The work the firm did continues to live on, and it was developed in a way that has enabled us to...

Comment Tone Positive
Pillars Loyalty, Relationship
Evaluation Unrated

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VP/Other Executive

The firm exceeded our expectations. I had high expectations when we started the project because we...

Comment Tone Positive
Pillars Loyalty, Relationship, Operations
Evaluation Unrated

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VP/Other Executive

The process went very smoothly, and the board and subcommittees involved were engaged. We got a lot...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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Director

ECG Management Consultants met all expectations. The project was not driven by outcomes. ECG...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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Director

We issued an RFP for our project that looked at a bunch of different firms. We chose ECG Management...

Comment Tone Positive
Pillars Loyalty, Relationship, Operations
Evaluation Unrated

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Director

ECG Management Consultants could be cheaper. They cost a lot of money. However, we have a clear...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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Director

I would recommend ECG Management Consultants. We use ECG Management Consultants for a lot of...

Comment Tone Positive
Pillars Relationship, Services
Evaluation Unrated

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Director

ECG Management Consultants did a good job. I liked their sensitivity analysis. They were able to...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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Director

ECG Management Consultants was always available to us to the point where we felt like we were their...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

The firm's executive involvement is the reason we went back to them. We are happy to be working with...

Comment Tone Positive
Pillars Loyalty, Relationship
Evaluation Unrated

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Director

Consultants are expensive. But when we think about the end product and what it would have cost us to...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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Director

ECG Management Consultants is incredibly knowledgeable and highly professional. Their depth of...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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COO

ECG Management Consultants has been great to work with on the managed care side. They collaborate...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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COO

Working with ECG Management Consultants has helped us better position ourselves with payers to...

Comment Tone Positive
Pillars Relationship, Operations, Value
Evaluation Unrated

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Director

We would have liked to see ECG Management Consultants do better with the design of the reports they...

Comment Tone Neutral
Pillars Relationship
Evaluation Unrated

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Director

We liked ECG Management Consultants’ personality, friendliness, and knowledge in the area we were...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

ECG Management Consultants was really able to get stuff turned around quickly. However, getting to...

Comment Tone Neutral
Pillars Operations
Evaluation Unrated

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Director

ECG Management Consultants were very flexible in terms of how we approached our focus groups. They...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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COO

ECG Management Consultants had a good general understanding of the market and how to carry out the...

Comment Tone Positive
Pillars Relationship, Operations, Services
Evaluation Unrated

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COO

Our experience with ECG Management Consultants in this particular area wasn’t as strong as what we...

Comment Tone Negative
Pillars Relationship, Operations
Evaluation Unrated

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Analyst/Coordinator

The major value driver with ECG Management Consultants' service is their knowledgeable consultants,...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Analyst/Coordinator

The firm provided timely updates on the progress of the analysis and was always available to discuss...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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VP/Other Executive

Many of the firms I have worked with in the past rely heavily on email communication, and that often...

Comment Tone Positive
Pillars Relationship, Services
Evaluation Unrated

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VP/Other Executive

What makes working with the ECG Management Consultants team so easy is their accessibility and...

Comment Tone Positive
Pillars Relationship, Services
Evaluation Unrated

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VP/Other Executive

The only challenge we have encountered with ECG Management Consultants is in areas outside their...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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VP/Other Executive

ECG Management Consultants is highly experienced and has become a trusted partner for our...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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VP/Other Executive

We are going to rely on the firm because they have some very strong expertise in the area we are...

Comment Tone Positive
Pillars Loyalty, Relationship
Evaluation Unrated

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VP/Other Executive

The firm exceeds our expectations a majority of the time. What we are doing is a very risky...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

We chose ECG Management Consultants because we have done work with them as an organization in other...

Comment Tone Positive
Pillars Loyalty, Relationship
Evaluation Unrated

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VP/Other Executive

ECG Management Consultants has great knowledge. The way they have demonstrated their knowledge is by...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

I’m very tough on professional services firms; I know them very well, so I’m not an easy client, and...

Comment Tone Positive
Pillars Loyalty, Relationship, Value
Evaluation Unrated

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VP/Other Executive

I would definitely recommend that my peers use ECG. I'm extremely satisfied with the relationship,...

Comment Tone Positive
Pillars Loyalty, Relationship, Operations
Evaluation Unrated

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VP/Other Executive

One thing that is common with an engagement is to ask a consulting firm a question and get all kinds...

Comment Tone Positive
Pillars Loyalty, Relationship, Operations
Evaluation Unrated

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CMO

The thing that stood out the most to us with ECG Management Consultants’ execution was the...

Comment Tone Positive
Pillars Loyalty, Relationship, Services
Evaluation Unrated

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CMO

ECG Management Consultants has been excellent with their intellectual support and thought...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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CFO

I have worked with a number of firms that do this work, and this has been the best experience I have...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

The firm tends to consider the downstream impact of the recommendations they are making. If there...

Comment Tone Positive
Pillars Relationship, Services
Evaluation Unrated

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Director

I can think of one thing during our engagement that didn’t go perfectly, but that is the only issue...

Comment Tone Positive
Pillars Services
Evaluation Unrated

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Director

The firm has been a really good partner the whole time I have been here. I have no complaints. A...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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Director

The firm probably follows up with me a lot more than I have to follow up with them in terms of...

Comment Tone Positive
Pillars Relationship, Services
Evaluation Unrated

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Director

I don’t have any complaints about the folks from ECG Management Consultants. The good outweighs the...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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Director

We tend to work with somebody at one level, and they are very good about bringing in folks at a...

Comment Tone Positive
Pillars Relationship, Services
Evaluation Unrated

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Director

The firm is reasonable about charging. Their services cost a reasonable amount of money, but we get...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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Director

The firm has good people. Every consultant that I have encountered has been great. I have randomly...

Comment Tone Positive
Pillars Relationship, Operations, Services
Evaluation Unrated

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Director

My expectations are high, and ECG Management Consultants has met them. They are really good at...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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VP/Other Executive

ECG Management Consultants delivers business enterprise valuations and commercially reasonable...

Comment Tone Positive
Pillars Relationship, Operations, Services
Evaluation Unrated

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Director

ECG Management Consultants has quality professionals with a deep bench of talent.

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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CEO/President

ECG Management Consultants gave us good data on the market and market share. They told us where...

Comment Tone Positive
Pillars Relationship, Services
Evaluation Unrated

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CEO/President

Sometimes we hire consultants, and they are the smartest person in the room and try to tell us what...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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CEO/President

We chose ECG Management Consultants because we had worked with them on another project, so we had a...

Comment Tone Positive
Pillars Loyalty, Relationship, Operations
Evaluation Unrated

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CEO/President

ECG Management Consultants charged us for travel, but they did not nitpick us to death on that...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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CEO/President

One of the biggest things about ECG Management Consultants is that when we have concerns, they are...

Comment Tone Positive
Pillars Relationship, Services
Evaluation Unrated

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Manager

ECG Management Consultants was good at doing precisely what I asked them to do, but they didn't...

Comment Tone Negative
Pillars Relationship, Operations
Evaluation Unrated

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Manager

The only thing keeping me from being extremely satisfied with ECG Management Consultants was that...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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Manager

ECG Management Consultants was very experienced. They were able to bring in knowledge that they had...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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VP/Other Executive

Like other organizations in this space, ECG Management Consultants can provide some data that...

Comment Tone Positive
Pillars Relationship, Services
Evaluation Unrated

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VP/Other Executive

The one area that I think just takes ECG Management Consultants maybe a bit of time is really...

Comment Tone Neutral
Pillars Relationship, Services
Evaluation Unrated

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VP/Other Executive

ECG Management Consultants does a lot for us. They are very well organized. They are good at...

Comment Tone Positive
Pillars Relationship, Services
Evaluation Unrated

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VP/Other Executive

ECG Management Consultants is very responsive to the questions and analyses that we ask them to...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

ECG Management Consultants has been super responsive and flexible. Clearly, we are a client that is...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

VP/Other Executive

Our organization considered using another firm, and they had actually done some preliminary work...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

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VP/Other Executive

Our work has grown so much in scope. The primary contact at ECG Management Consultants is not as...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

ECG Management Consultants has a high-caliber team. They have subject matter experts in the provider...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

When it comes to charges, ECG Management Consultants is pretty reasonable about things. In addition...

Comment Tone Positive
Pillars Services, Value
Evaluation Unrated

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Director

We didn't consider any other firms. ECG Management Consultants has been exceptional, so we haven't...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

ECG Management Consultants has a long-term lens. That has been good because we have a long-term lens...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

ECG Management Consultants exceeds my expectations. Even with all of the random things that we deal...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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Director

ECG Management Consultants is generally perfect with their execution. We work with them so closely,...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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Director

It would be helpful for ECG Management Consultants to do a better job of marketing the services that...

Comment Tone Negative
Pillars Relationship, Operations
Evaluation Unrated

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Director

When we choose ECG Management Consultants to work on a project with us, it is generally based on the...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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VP/Other Executive

I had to do some of the work to direct ECG Management Consultants. We were trying to challenge them...

Comment Tone Neutral
Pillars Operations
Evaluation Unrated

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VP/Other Executive

ECG Management Consultants is good. They are a boutique firm, so just knowing who the leaders are is...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

We had to feed the firm's consultants the input. They were just afraid to make recommendations. That...

Comment Tone Negative
Pillars Relationship, Operations
Evaluation Unrated

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CEO/President

We have used other firms in the past and haven't necessarily been happy with what they have...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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CEO/President

ECG Management Consultants completed the work within the promised time frame, and that was helpful....

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

We are working with ECG Management Consultants to identify opportunities for the contracts that are...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

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Director

ECG Management Consultants is always available and consistently meets our tight turnaround times. We...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

ECG Management Consultants is a significant investment. But if their work helps generate a certain...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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Director

ECG Management Consultants follows a methodical process with exceptional attention to detail....

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

ECG Management Consultants brings a wealth of knowledge and strategically assigns the right people...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

If I were to suggest one improvement to ECG Management Consultants, it would be during the initial...

Comment Tone Neutral
Pillars Operations
Evaluation Unrated

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Director

ECG Management Consultants are the benchmark and the proxy model when compared with other firms. ECG...

Comment Tone Positive
Pillars Loyalty, Relationship
Evaluation Unrated

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COO

ECG Management Consultants tailors their knowledge to our benefit pretty well. I feel pretty good...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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COO

Though we have been meeting with ECG Management Consultants about a future deliverable, there could...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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COO

We have had a bit of improved efficiency already from working with ECG Management Consultants. We...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

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COO

In initial discussions with the firm, we only worked with the people who led the project, and they...

Comment Tone Neutral
Pillars Relationship, Operations
Evaluation Unrated

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COO

The main space where ECG Management Consultants really shined over other firms was in their...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

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COO

Whether ECG Management Consultants has exceeded our expectations has been a little dependent on how...

Comment Tone Negative
Pillars Relationship, Operations
Evaluation Unrated

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COO

The work ECG Management Consultants is doing feels very actionable. The consultants are sitting down...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

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VP/Other Executive

The ECG Management Consultants team was professional, knowledgeable, and collaborative. They...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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VP/Other Executive

I found ECG Management Consultants' people to be highly experienced and easy to work with. They were...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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COO

The benefit we received from the engagement was that ECG Management Consultants was an industry...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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COO

ECG Management Consultants was pretty reasonable with their hours, and the folks that we worked with...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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COO

I sometimes had to ask ECG Management Consultants for clarification on billing. They could have been...

Comment Tone Neutral
Pillars Relationship
Evaluation Unrated

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Director

I don’t think we have anything that ECG Management Consultants could improve on, but I could see...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

I would tell a peer that ECG Management Consultants' cost is fairly competitive within the market,...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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Director

ECG Management Consultants does a good job with project management. They are one of the few firms...

Comment Tone Positive
Pillars Loyalty, Relationship
Evaluation Unrated

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VP/Other Executive

ECG Management Consultants didn't do anything extraordinary. They just did what they were supposed...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

The firm’s output is pretty good. It is pretty easy to understand. I think even people who like...

Comment Tone Positive
Pillars Relationship, Services
Evaluation Unrated

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VP/Other Executive

ECG Management Consultants has been a pretty good partner. We don't use them for a ton right now...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

It depends on the individual, but if we are judging our consultants from ECG Management Consultants,...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

I have sent some of the more complicated arrangements for one particular market to ECG Management...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

We do use other firms besides ECG Management Consultants. Before deciding to go with ECG Management...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

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VP/Other Executive

Our partnership with ECG Management Consultants is new. We have only been using them for a few...

Comment Tone Positive
Pillars Relationship, Services
Evaluation Unrated

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VP/Other Executive

ECG Management Consultants is slightly more expensive than some of the other firms that we utilize....

Comment Tone Positive
Pillars Value
Evaluation Unrated

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VP/Other Executive

I would use ECG Management Consultants again. I would recommend ECG Management Consultants. I have...

Comment Tone Positive
Pillars Loyalty, Relationship
Evaluation Unrated

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VP/Other Executive

The people from ECG Management Consultants were very hands-on. The team members we worked with were...

Comment Tone Positive
Pillars Relationship, Operations, Services
Evaluation Unrated

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VP/Other Executive

I want to give a special shout-out to the people on the digital transformation team that we worked...

Comment Tone Positive
Pillars Services
Evaluation Unrated

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COO

A lot of us came in years after our EHR was configured. We didn't know why people had made decisions...

Comment Tone Positive
Pillars Operations, Services
Evaluation Unrated

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COO

The executive involvement has been great.

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

The main person from ECG Management Consultants we worked with was very good. Their subordinate was...

Comment Tone Neutral
Pillars Relationship, Operations
Evaluation Unrated

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VP/Other Executive

ECG Management Consultants’ strategic ability was satisfactory. They knew what was happening in the...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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VP/Other Executive

The work that ECG Management Consultants does requires very consistent involvement on the part of...

Comment Tone Negative
Pillars Relationship, Operations
Evaluation Unrated

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VP/Other Executive

I think ECG Management Consultants as a whole was experienced. ECG Management Consultants was very...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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VP/Other Executive

ECG Management Consultants only partially achieved the outcomes we had hoped for. We had some issues...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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CEO/President

The firm was great at solving problems. They lent a level of expertise and got involved in a way...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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CEO/President

Most of the firm's people are helpful, but some of the folks haven't been boots-on-the-ground...

Comment Tone Neutral
Pillars Relationship
Evaluation Unrated

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CEO/President

There were both technical improvements and bottom-line financial improvements as a result of the...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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CEO/President

We had a preexisting relationship with the firm, and we talked to other hospital organizations that...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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CEO/President

ECG Management Consultants doesn't nickel-and-dime us on the little things, but they are quite...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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CEO/President

The firm exceeded our expectations in their willingness to engage with our staff. The firm was...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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CIO

ECG Management Consultants could improve their pricing fees.

Comment Tone Negative
Pillars Value
Evaluation Unrated

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CIO

ECG Management Consultants' strength is their experience with similar customers, and their...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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CIO

Our project with ECG Management Consultants has been good and very collaborative. They listen, they...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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Director

We had a couple of different issues with the firm's invoicing process. Our statement of work had an...

Comment Tone Neutral
Pillars Operations
Evaluation Unrated

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Director

ECG Management Consultants went above and beyond in how they gave us the information that we needed...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

There were opportunities where ECG Management Consultants could have perhaps filled in a gap we had...

Comment Tone Neutral
Pillars Relationship
Evaluation Unrated

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Director

We are headed in the right direction with ECG Management Consultants. They are showing us where they...

Comment Tone Positive
Pillars Loyalty, Relationship, Value
Evaluation Unrated

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Director

I would engage ECG Management Consultants again, but they are expensive, so we have to be choosy....

Comment Tone Neutral
Pillars Value
Evaluation Unrated

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Director

ECG Management Consultants tends to be responsive. They take the strategic aspect of their work very...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

ECG Management Consultants has followed up with us consistently to check in and make sure we have...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

One of the benefits of working with ECG Management Consultants is that we are creating resources...

Comment Tone Positive
Pillars Relationship, Services
Evaluation Unrated

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Director

We would like project management visibility or transparency from ECG Management Consulting. We want...

Comment Tone Neutral
Pillars Operations, Services
Evaluation Unrated

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Director

ECG Management Consulting is a talented group; they are very responsive, and in the end, they are...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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