ECG Management Consultants Healthcare Management Consulting Commentary
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Warren Whitford
VP of Engagement
KLAS VP of Engagement - Warren Whitford
 
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CEO/President

Relationship

The deliverables from the firm were very actionable. The firm's service to the customer is...

Mar 2025
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CEO/President

Relationship, Operations, Value

Like all consulting firms, ECG Management Consultants has some young kids to spread their workload....

Mar 2025
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Director

Operations, Value

The process was clear and helped us develop a strong list of future deliverables. The ECG Management...

Feb 2025
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Director

Loyalty, Relationship, Operations

Throughout the process, ECG Management Consultants was a good partner. They listened to us well....

Feb 2025
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Director

Value

Contracting with ECG Management Consultants was a bit of a shock when we initially considered what...

Feb 2025
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Director

Loyalty, Value

We brought in ECG Management Consultants to evaluate our systems and offer expertise, strategies,...

Feb 2025
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CFO

Value

The outcome achieved from working with the firm is that I have the paper to back me up because I...

Dec 2024
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CFO

Relationship

ECG Management Consultants’ leader is good; I don't have any issues. That person is always engaging....

Dec 2024
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Director

Relationship, Operations, Services

ECG Management Consultants turns projects very quickly for us, so they are usually waiting on us....

Dec 2024
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Director

Relationship, Operations, Value

We have used other firms, but we really prefer ECG Management Consultants, and that is why we...

Dec 2024
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CPO/CHRO

Relationship, Services

ECG Management Consultants exceeded expectations in their general responsiveness and the level of...

Dec 2024
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CPO/CHRO

Relationship, Operations

I enjoy working with ECG Management Consultants. They are extremely knowledgeable about the industry...

Dec 2024
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Director

Value

ECG Management Consultants exceeds our expectations with their timeliness of completing reports and...

Dec 2024
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Director

Services

ECG Management Consultants could give us more direct answers rather than saying that things depend...

Dec 2024
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Director

Services, Value

ECG Management Consultants tries to drive tangible outcomes, but because of obstacles on our side,...

Dec 2024
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Director

Relationship, Services

ECG Management Consultants is very responsive and willing to help us work through issues. They have...

Dec 2024
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CEO/President

Operations

A high number of the ideas on our list were actionable and actually moved forward in the real world...

Dec 2024
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CEO/President

Loyalty, Services

I would recommend ECG Management Consultants in the realm of consulting. I put them in some niche...

Dec 2024
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CEO/President

Value

With ECG Management Consultants, we grew our net revenue and held our expense growth during the...

Dec 2024
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CEO/President

Operations, Services

ECG Management Consultants provided us with guidance on something, but when we ultimately made the...

Dec 2024
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CEO/President

Services, Value

We had a few issues that we brought to ECG Management Consultants’ attention about the billing, and...

Dec 2024
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CEO/President

Operations, Value

ECG Management Consultants made some recommendations that looked good on paper, and we made those...

Dec 2024
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CEO/President

Services

What ECG Management Consultants did really well was understand the totality and complexity of our...

Dec 2024
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CEO/President

Value

We definitely had some wins with ECG Management Consultants. We got to the outcome that we needed....

Dec 2024
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CEO/President

Relationship, Operations

For turnaround, ECG Management Consultants was very comfortable and competent in packaging. They did...

Dec 2024
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VP/Other Executive

Value

In the past, we used to feel like we were getting nickel-and-dimed by ECG Management Consultants,...

Dec 2024
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VP/Other Executive

Operations, Services

The reports when we started with ECG Management Consultants were voluminous, a bit overwhelming, and...

Dec 2024
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VP/Other Executive

Relationship, Operations

We went into this engagement not even knowing how to build the program we wanted to; however, we...

Dec 2024
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VP/Other Executive

Relationship, Services

ECG Management Consultants is very good, especially the team I work with. The firm has a core team...

Dec 2024
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Director

Relationship, Services

The physician valuation space is a little complicated; some firms are more conservative, and there...

Dec 2024
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Director

Relationship

ECG Management Consultants does a good job. I have worked with them more than once in different...

Dec 2024
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Director

Relationship, Operations

Our agreement with ECG Management Consultants is straightforward. We essentially keep the same...

Dec 2024
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VP/Other Executive

Loyalty, Relationship, Services, Value

ECG Management Consultants is a very experienced firm, and they are available to us; that is why I...

Dec 2024
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Director

Relationship

Once ECG Management Consultants was able to realize what some of our problems were, they were quick...

Dec 2024
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Director

Relationship, Operations

We had to constantly tell ECG Management Consultants one of our rules for the engagement, but it...

Dec 2024
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Director

Relationship, Operations

ECG Management Consultants helped us realize we had problems; the biggest thing was opening the...

Dec 2024
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VP/Other Executive

Relationship, Services, Value

ECG Management Consultants already delivered a lot of what we wanted. Meetings were conducted; notes...

Dec 2024
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VP/Other Executive

Services

ECG Management Consultants has been given an enormous amount of confidential information over the...

Dec 2024
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VP/Other Executive

Loyalty, Relationship

Nobody is 100% perfect, and it feels like I'm speaking in hyperboles about ECG Management...

Dec 2024
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VP/Other Executive

Operations, Services, Value

ECG Management Consultants is competing right now for administrative infrastructure, research...

Dec 2024
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VP/Other Executive

Services

One of my favorite things about ECG Management Consultants is that if the principal who runs ECG...

Dec 2024
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VP/Other Executive

Relationship, Services

ECG Management Consultants hires and trains well. They bring in people who are extremely...

Dec 2024
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VP/Other Executive

Operations

The firm did a good job. The project was completed on time and within the expected duration.

Dec 2024
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COO

Relationship

I am sure there is always an opportunity for more communication. Sometimes I feel like ECG...

Dec 2024
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COO

Relationship, Services

The communication from ECG Management Consultants has been great both in-person and via electronic...

Dec 2024
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COO

Relationship, Services

ECG Management Consultants has great turnaround times on urgent requests. They have great industry...

Dec 2024
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Director

Value

ECG Management Consultants has demonstrated that they have our long-term interests at heart by not...

Dec 2024
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Director

Services, Value

ECG Management Consultants does a really good job of driving tangible outcomes. That is probably one...

Dec 2024
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Director

Relationship, Services

Usually with a fair market value opinion, we expect a firm just to review the arrangement and say...

Dec 2024
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Director

Relationship

I would only say good things about ECG Management Consultants. They are my favorite firm to work...

Dec 2024
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Director

Relationship, Services

We use a lot of firms, and ECG Management Consultants is the most responsive by far. I always get a...

Dec 2024
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VP/Other Executive

Operations, Value

ECG Management Consultants provides a lot of good benchmark and survey data that allows us to assess...

Dec 2024
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VP/Other Executive

Operations

We did find this time around some noticeable errors. ECG Management Consultants uses the benchmark...

Dec 2024
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VP/Other Executive

Relationship, Operations

We only call them when we have a renewal or a new contract. Or we contact them when we have to...

Dec 2024
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CFO

Relationship, Value

ECG Management Consultants does a good job of serving things to us in chunks that we can not only...

Nov 2024
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CFO

Services

Sometimes the timeline of whatever ECG Management Consultants is working on is a little too long....

Nov 2024
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Manager

Loyalty, Services, Value

ECG Management Consultants is very experienced. They are right with our similar customers all the...

Nov 2024
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Manager

Relationship, Operations, Services

I'm extremely satisfied with most of the staff from ECG Management Consultants. I have also found...

Nov 2024
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Manager

Operations, Services

ECG Management Consultants should continue to ramp up their knowledge of some of the smaller...

Nov 2024
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Manager

Operations, Value

We can take a lot of the information that ECG Management Consultants provides to educate ourselves...

Nov 2024
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VP/Other Executive

Operations

Unfortunately, a lot of this project was launched after COVID-19. Things would have been better if...

Oct 2024
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VP/Other Executive

Operations, Value

The deliverables were very actionable. The firm did a lot of things. They decreased cost, improved...

Oct 2024
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Analyst/Coordinator

Relationship

Previous to their acquisition, we could work with ECG Management Consultants, and the partners were...

Sep 2024
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Analyst/Coordinator

Relationship, Services

ECG Management Consultants' staff was truly exceptional. They were good for the cost, and as I have...

Sep 2024
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Manager

Value

ECG Management Consultants’ invoices come in charged by the hour and are based on the level of the...

Sep 2024
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Manager

Relationship

Our senior leadership is pretty satisfied with the work that ECG Management Consultants has done. I...

Sep 2024
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Manager

Operations

So many vendors are like this, but ECG Management Consultants gave us the statement of work, and...

Sep 2024
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Manager

Relationship, Services

ECG Management Consultants has the ear of our senior leadership, and they are always out to take...

Sep 2024
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COO

Operations

We used ECG Management Consultants to help us create a certain framework, and we expected to get a...

Aug 2024
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COO

Value

The project wasn't cheap for us, but overall, we knew going in that ECG Management Consultants...

Aug 2024
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COO

Relationship, Services

ECG Management Consultants continues to check in. They continue to make sure we have a regularly...

Aug 2024
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COO

Relationship

I would recommend ECG Management Consultants. I would tell a peer or friend that with the right team...

Aug 2024
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COO

Relationship, Operations

We loved the ECG Management Consultants team. The firm's team loved working with our team, and the...

Aug 2024
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VP/Other Executive

Relationship, Operations

ECG Management Consultants did a great job keeping all of our end users engaged and had a lot of...

Jul 2024
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VP/Other Executive

Relationship

ECG Management Consultants did a really good job articulating how we compared against other...

Jul 2024
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VP/Other Executive

Value

An improvement the firm could make is meeting deadlines. They were often overpromising on timing,...

Jul 2024
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VP/Other Executive

Relationship, Operations

All of the individual team members seemed very experienced and able to articulate high levels of...

Jul 2024
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CEO/President

Relationship

ECG Management Consultants made some recommendations for what we could do to improve and where some...

Jul 2024
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CEO/President

Relationship

We were impressed with ECG Management Consultants' assessment and the work they did. They are really...

Jul 2024
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CEO/President

Loyalty, Relationship

ECG Management Consultants has been really good. They have a lot of access to a lot of great data,...

Jul 2024
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CEO/President

Operations, Value

Our greatest enhancement from working with ECG Management Consultants has been the education for our...

Jul 2024
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Manager

Relationship

The firm has expertise in the field and is consistently monitoring our contracts and what is...

Apr 2024
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Manager

Operations

If we don't need to spend time on a contract, we should limit our time, so that is a suggestion for...

Apr 2024
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Manager

Value

One benefit of using ECG Management Consultants is a higher reimbursement rate, which equates to a...

Apr 2024
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Director

Relationship, Services

We have high expectations, and ECG Management Consultants met them, but they did not exceed our...

Mar 2024
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Director

Relationship

I have worked with ECG Management Consultants for a long time. I trust them. They deliver a great...

Mar 2024
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