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eClinicalWorks EHR Commentary
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Chris Clune
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KLAS Research Director - Chris Clune
 
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Commentary Summary

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User Commentary

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Manager

Value

eClinicalWorks offers integration options, and it is possible to integrate a lot of things with...

Oct 2025
||
(0)
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Manager

Relationship

Trying to get ahold of eClinicalWorks is ridiculous, and it takes forever.

Oct 2025
||
(0)
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Manager

Product

The system's ability to generate reports is absolutely critical for us, but the system requires too...

Oct 2025
||
(0)
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Manager

Operations

eClinicalWorks doesn't keep all of their promises. eClinicalWorks messed up a few times with our...

Oct 2025
||
(0)
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Manager

Operations

I haven't had much experience with eClinicalWorks' training, but when I have reached out to the...

Oct 2025
||
(0)
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Nurse

Loyalty, Operations

We are moving away from eClinicalWorks. We are not their biggest fans. The vendor doesn't ask us if...

Jun 2025
||
(0)
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Nurse

Operations

eClinicalWorks doesn't do any training for new upgrades or changes.

Jun 2025
||
(0)
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Nurse

Product, Value

Our providers like eClinicalWorks EHR. The system is easy to get around in. eClinicalWorks EHR...

Jun 2025
||
(0)
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Nurse

Value

eClinicalWorks is bad about charging a ridiculous amount for some things like ambient listening. The...

Jun 2025
||
(0)
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Director

Product, Value

eClinicalWorks' positive aspect is that they are at a good price point for a small practice....

Jan 2025
||
(0)
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Director

Relationship, Product

eClinicalWorks needs interoperability with external data. I would like to see them more committed as...

Jan 2025
||
(0)
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Analyst/Coordinator

Operations, Product

The user interface for eClinicalWorks EHR is clunky when people first use the system. By clunky, I...

Jan 2025
||
(0)
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