eClinicalWorks EHR Commentary
Filtered view: (Health System Owned)

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Chris Clune
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KLAS Research Director - Chris Clune
 
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User Commentary

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Nurse

Loyalty, Operations

We are moving away from eClinicalWorks. We are not their biggest fans. The vendor doesn't ask us if...

Jun 2025
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Nurse

Operations

eClinicalWorks doesn't do any training for new upgrades or changes.

Jun 2025
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Nurse

Product, Value

Our providers like eClinicalWorks EHR. The system is easy to get around in. eClinicalWorks EHR...

Jun 2025
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Nurse

Value

eClinicalWorks is bad about charging a ridiculous amount for some things like ambient listening. The...

Jun 2025
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Director

Product, Value

eClinicalWorks' positive aspect is that they are at a good price point for a small practice....

Jan 2025
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Director

Relationship, Product

eClinicalWorks needs interoperability with external data. I would like to see them more committed as...

Jan 2025
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Analyst/Coordinator

Operations, Product

The user interface for eClinicalWorks EHR is clunky when people first use the system. By clunky, I...

Jan 2025
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Physician

Product

The app for eClinicalWorks EHR works pretty well, so I have used it. I like the interface. Being...

Nov 2024
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Physician

Product

I have worked with multiple other EHRs in different settings. Other EHRs have some pros and cons,...

Nov 2024
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Physician

Loyalty

I'm not sure what has been promised by eClinicalWorks. We have IT staff members on hand who have...

Nov 2024
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Physician

Value

eClinicalWorks charges extra for the atherosclerotic-cardiovascular-disease calculator that tells us...

Nov 2024
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Physician

Product

We have multiple specialties using the same EHR, but it is pretty difficult to tell who is who in...

Nov 2024
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Physician

Product

In eClinicalWorks EHR, if the exam flow box is the only thing I can have open, it should take up the...

Nov 2024
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Physician

Product

When reviewing consult notes that are scanned in from a PDF, there is no obvious or reasonable place...

Nov 2024
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Physician

Product

When reviewing labs in eClinicalWorks EHR, I should be able to add a diagnosis, look at a previous...

Nov 2024
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VP/Other Executive

Loyalty, Product

eClinicalWorks EHR is usable. We are getting by with it. We made the choice to buy it, so we are...

Oct 2024
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Director

Loyalty, Product

In eClinicalWorks EHR, many features are imposed on the entire company rather than being...

Oct 2024
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Director

Product

Part of the problem with eClinicalWorks EHR is that it allows us many different ways of doing...

Oct 2024
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Director

Product, Value

I have been involved in IT issues and EHRs for many years, and I have had demonstrations of dozens...

Oct 2024
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Director

Loyalty, Product

We are stuck with and committed to a program that is old-fashioned and that seems to be at a dead...

Oct 2024
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Director

Product

One of the positives of eClinicalWorks EHR is that the patient portal is in pretty good shape. Our...

Oct 2024
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Director

Product

I wish eClinicalWorks could hire someone who understands the psychology of making the screen in...

Oct 2024
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Director

Value

The challenge with EHRs is that they are expensive. And if there were something better, it would...

Oct 2024
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Director

Culture, Loyalty, Product

eClinicalWorks EHR was pitched to us as a true enterprise platform, and once we started to use it as...

Oct 2024
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Director

Product, Value

If someone were looking into eClinicalWorks EHR, I would encourage a primary care or internal...

Sep 2024
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Director

Product

In general, we see an overpromise of functionality from eClinicalWorks and then continued errors in...

Sep 2024
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Director

Product

eClinicalWorks EHR has a fairly intuitive user interface and fills in the SOAP notes specifically...

Sep 2024
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