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User Commentary
Loyalty, Operations
We are moving away from eClinicalWorks. We are not their biggest fans. The vendor doesn't ask us if...
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Operations
eClinicalWorks doesn't do any training for new upgrades or changes.
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Product, Value
Our providers like eClinicalWorks EHR. The system is easy to get around in. eClinicalWorks EHR...
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Value
eClinicalWorks is bad about charging a ridiculous amount for some things like ambient listening. The...
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Product, Value
eClinicalWorks' positive aspect is that they are at a good price point for a small practice....
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Relationship, Product
eClinicalWorks needs interoperability with external data. I would like to see them more committed as...
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Operations, Product
The user interface for eClinicalWorks EHR is clunky when people first use the system. By clunky, I...
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Product
The app for eClinicalWorks EHR works pretty well, so I have used it. I like the interface. Being...
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Product
I have worked with multiple other EHRs in different settings. Other EHRs have some pros and cons,...
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Loyalty
I'm not sure what has been promised by eClinicalWorks. We have IT staff members on hand who have...
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Value
eClinicalWorks charges extra for the atherosclerotic-cardiovascular-disease calculator that tells us...
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Product
We have multiple specialties using the same EHR, but it is pretty difficult to tell who is who in...
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Product
In eClinicalWorks EHR, if the exam flow box is the only thing I can have open, it should take up the...
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Product
When reviewing consult notes that are scanned in from a PDF, there is no obvious or reasonable place...
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Product
When reviewing labs in eClinicalWorks EHR, I should be able to add a diagnosis, look at a previous...
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Loyalty, Product
eClinicalWorks EHR is usable. We are getting by with it. We made the choice to buy it, so we are...
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Loyalty, Product
In eClinicalWorks EHR, many features are imposed on the entire company rather than being...
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Product
Part of the problem with eClinicalWorks EHR is that it allows us many different ways of doing...
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Product, Value
I have been involved in IT issues and EHRs for many years, and I have had demonstrations of dozens...
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Loyalty, Product
We are stuck with and committed to a program that is old-fashioned and that seems to be at a dead...
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Product
One of the positives of eClinicalWorks EHR is that the patient portal is in pretty good shape. Our...
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Product
I wish eClinicalWorks could hire someone who understands the psychology of making the screen in...
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Value
The challenge with EHRs is that they are expensive. And if there were something better, it would...
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Culture, Loyalty, Product
eClinicalWorks EHR was pitched to us as a true enterprise platform, and once we started to use it as...
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Product, Value
If someone were looking into eClinicalWorks EHR, I would encourage a primary care or internal...
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Product
In general, we see an overpromise of functionality from eClinicalWorks and then continued errors in...
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Product
eClinicalWorks EHR has a fairly intuitive user interface and fills in the SOAP notes specifically...
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