Commentary Summary
if you don't have a login, getting started is easy.
User Commentary
The product is interactive and customizable, but it doesn’t drive tangible outcomes because we can't...
Login or Create an Account to see details.
Initially, Elsevier said the system was very integrated with our EMR. They had a lot of great...
Login or Create an Account to see details.
If we could upload our own content into the database, that would be really great because then the...
Login or Create an Account to see details.
Elsevier is fairly good at listening to and meeting our needs. Elsevier has made strides in their...
Login or Create an Account to see details.
Elsevier just changed their interface, and they did really great.
Login or Create an Account to see details.
There were so many people involved with the Elsevier negotiation, and we got a lot of support. I...
Login or Create an Account to see details.
We do all the training for the product ourselves. We don't really have any support in that way....
Login or Create an Account to see details.
A lot of our communication with Elsevier is through our EMR vendor. We attend webinars that Elsevier...
Login or Create an Account to see details.
The content is meeting our needs. We are getting the latest in terms of technology. We are able to...
Login or Create an Account to see details.
I am working with a very responsive individual at Elsevier. In terms of keeping us in tune with the...
Login or Create an Account to see details.
The vendor's technical team seems to be a little lagging. There are still things that need to be...
Login or Create an Account to see details.
For upgrades, we just get the updated file and upload it. There is really nothing to it. The process...
Login or Create an Account to see details.
Elsevier has a very eloquent solution. I don't have statistics from patients to back that up, but...
Login or Create an Account to see details.
The quality of the implementations we have had with Elsevier in the past has been very high, and the...
Login or Create an Account to see details.
Elsevier is very responsive. We have regular conversations with them. They respond to emails...
Login or Create an Account to see details.
Even with Elsevier’s tools in place, there is still an opportunity to close gaps in our HCAHPS...
Login or Create an Account to see details.
I would buy this product again. However, I think that Elsevier has optimized their content and the...
Login or Create an Account to see details.
Elsevier charges us for every little thing. There are times where they will offer something to us...
Login or Create an Account to see details.
The vendor has made improvements to the consistency of their educational methods and the system's...
Login or Create an Account to see details.
With Elsevier, I sometimes think that we are paying for the name and not the product. It is like...
Login or Create an Account to see details.
Whether I would recommend this system to a peer or friend would depend on what they were looking...
Login or Create an Account to see details.
Elsevier has gone through a lot of really good growth, especially recently. During the pandemic,...
Login or Create an Account to see details.
We are figuring out how to do better at making the public aware of the value of the product's...
Login or Create an Account to see details.
The product will be the wave of the future. We will have to provide educational information...
Login or Create an Account to see details.
I have never had an issue with getting an answer from the support people or setting up a meeting...
Login or Create an Account to see details.
Elsevier's solution is a good product. We work with the vendor diligently. They have great...
Login or Create an Account to see details.
I haven't found a vendor that keeps every single promise that they make. Elsevier is like that too,...
Login or Create an Account to see details.
Elsevier gets their end users involved from the beginning when they start rolling a product out. We...
Login or Create an Account to see details.
We can capture education from Elsevier in our medical record. We then use the data and information...
Login or Create an Account to see details.
We chose Elsevier to be the content provider for most of our videos because it would be easier for...
Login or Create an Account to see details.
What we would like to see in the very near future is for certain patients to have access to the...
Login or Create an Account to see details.
The only time Elsevier reaches out is in response to us reaching out initially. There is no...
Login or Create an Account to see details.
I would like Elsevier to provide more of their own advertising. As far as their availability at our...
Login or Create an Account to see details.
I like that Interactive Patient Education is interactive. It helps keep the users engaged and really...
Login or Create an Account to see details.
The vendor is very responsive. We have dedicated people who I can always count on and either call or...
Login or Create an Account to see details.
The vendor has a lot of easy-to-read handouts for both the patient and provider, so that makes it...
Login or Create an Account to see details.
Not only are we keeping the product; we are expanding it as well. The product is comprehensive, and...
Login or Create an Account to see details.
There are some places where I think synonyms are needed when we are researching some of the titles....
Login or Create an Account to see details.
Elsevier has an incredible editorial team. They are very methodical about ensuring that their...
Login or Create an Account to see details.
Elsevier has been in the patient-education business for a long time. They have learned a lot along...
Login or Create an Account to see details.
In a year, I believe that we will have changed over to Elsevier's FHIR technology. That will prevent...
Login or Create an Account to see details.
We have access to Elsevier's online patient education, but it isn't great. We don't use that. The...
Login or Create an Account to see details.
I would tell potential customers to be cautious about contracts when it comes to bundling. Sometimes...
Login or Create an Account to see details.
The search functionality in Interactive Patient Education's outfacing-website package isn't great....
Login or Create an Account to see details.
We are not yet using Elsevier's FHIR technology. We still upload content to our EMR manually. That...
Login or Create an Account to see details.
Elsevier's system generates exactly what we want from the chart. All the pertinent patient...
Login or Create an Account to see details.
I would love to see better integration between Elsevier's system and our EMR. We have an interface,...
Login or Create an Account to see details.
Preferences