Beacon
Filtered view: All

Subject Expert
Monique Rasband
VP, Imaging, Cardiology & Oncology
KLAS VP, Imaging, Cardiology & Oncology - Monique Rasband
 
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Featured  Report

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%
to see the full dataset.

if you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by
Manager

Beacon has been a struggle, honestly. It is much more difficult to work with than our old system...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I am not a Beacon fan. I am not saying that it isn't a good clinical program. The system does what...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We didn't make the decision to swap to Beacon. We became part of a new organization, and they let us...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

When we first started with Beacon, I had to send an order to an insurance company to get it...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I don't understand why Beacon can't give us a footprint of the regimen so that we can tweak it to do...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Epic's training for Beacon was not adequate for any department or staff in our office. The training...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

We use Beacon less than other radiology systems because it is only a repository for some things,...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Epic has become better at not nickel-and-diming. The Epic system is expensive. The Epic system is a...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

The Epic system is a huge gorilla. There is nothing bigger. It needs to integrate well with other...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Epic's support is hard for me to rate because I get the most support from my own people. But I know...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

I don't have easy access to executives at Epic. But I don't expect to be able to call somebody in...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

A lot of pressure is taken off our physicians in the pharmacy because we can create treatment...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Patient safety is a priority in Beacon. I feel like our patients are safer since we implemented the...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Our Beacon implementation was good. 80% of the people that showed up to try to learn the system did...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Appointment requests generated with treatment protocols don't always print properly in Beacon. They...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We are able to verify orders for the future in Beacon. That helps save us time. We have the ability...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The product works really well. It is very intuitive, and it has everything we need. But the product...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Beacon is one of Epic’s newer modules. We don't have an inpatient setting, and because of that, we...

Oct 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Overall, Beacon meets our organizational and department needs. We don't have a whole lot of complaints....

Oct 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We have looked at functionality that hasn't always worked. Sometimes we have had to reach out to...

Oct 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

If Epic's technical services people don't have an answer for us, then they will check with their...

Oct 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Epic does a good job. However, before we can obtain access to the administrative side of the system,...

Oct 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I am not sure whether our issues are with Beacon or whether they are with something else, but Beacon...

Oct 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I don't like that we were forced to move to Storyboard. The flow is fine for a provider doing an...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CMIO

The system has many capabilities, but we have a difficult time trying to find the best version of...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CMIO

Epic avoids charging for every little thing, but that depends on how an organization sets up their...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CMIO

Epic had to help us a lot during the implementation. I give them a lot of credit because they went...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CMIO

The system works like it is supposed to, but there is a learning curve, and it took a long time to...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

What sets Beacon apart from other charts is that everything is in one place. I don't have to go into...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Epic's community is good. People are always willing to share tips about the way they have done...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Epic is proactive. They are trying to promote a way for interoperability between different types of...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

I am in love with Beacon. The thing with chemotherapy is that we don't want to make a mistake...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

I like that different sites in different places can use the same build for their patients. Different...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I think the challenge with the Beacon application is it is just so integrated into so many different...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Beacon does a really good job with patients who are in treatment. So typically, there would be IV...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The vendor has always been very responsive. We have representatives all the way up and down the...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Things that are done within our practice are very different than what happens in many of the other...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Beacon is a little complex. It is just a sophisticated system that requires thorough training.

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Our ongoing technical support for Beacon has been pretty good. Epic has been consistent. However,...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Epic is really great with executive involvement. I have access to and good relations with anyone...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

As part of the up-front package with Epic, we get support. But we have to pay extra for ongoing...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The users love Beacon. It definitely helps the flow of the special workflows.

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Epic has very standard, robust implementation procedures. They are very structured in their cycle...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Epic keeps the software up to date. A perfect example has to do with the COVID-19 crisis this past...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I don't know why Epic has'nt gotten into radiation oncology. Maybe they have, and I just don't know...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Epic has a vision, but I am not always certain that their vision aligns with their customers' vision....

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Beacon is a great platform, but it is expensive. The base support is not cheap, but it is excellent....

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Beacon is easy to use, and it is probably the workflow process between the offices and here. It...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Therapy plans are a nightmare for providers to put into Beacon. I am assuming that treatment plans...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

The training was fine. Some of it was not really applicable to our area, but that is not really...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CMIO

We have liked the system. It continues to do well and meet our needs. We were very used to our...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CMIO

We have ongoing training with Epic. They are on the ball. We have almost daily contact with the...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

It takes a little more time to build treatment plans in Beacon than it does in other systems. We...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Epic is really good at not overpromising. We have made a lot of enhancement requests. Sometimes, we...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The best and worst thing about Epic's systems is that there are 100 ways to do the same thing. That...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Some of Epic's technical support representatives are right out of college. I have a pretty strong...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

When Epic makes updates and changes, it would be nice to know in advance what is changing instead of...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Sometimes I find it difficult to get training from Epic. We sometimes get training at their...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

One of our departments uses a different EMR, and there isn’t any integration between that system and...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

We frequently get paper documents from outside organizations. All of them are scanned into an area...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Physicians can call the regular tech support number, but I never find that very useful. The support...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I like that there are so many different ways to find what we need in the product. If I want to know...

Feb 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Our facility is still trying to understand Beacon's potential. It has the potential to help us make...

Feb 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

While the synopsis is good for looking back at what a patient actually received in terms of...

Feb 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The system does a great job putting everything at our fingertips. The search function is super nice,...

Feb 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The safety checks in Beacon are exceptional. They are probably one of the product's best features. I...

Feb 2021
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF
Related Articles