Beacon
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Monique Rasband
VP, Imaging, Cardiology & Oncology
KLAS VP, Imaging, Cardiology & Oncology - Monique Rasband
 
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User Commentary

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Director

Our team from Epic does a great job of building things when we ask for them. When there are things...

Jun 2022
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Director

The product is incredibly user friendly. Beacon is easy to navigate and easy for new staff to pick...

Jun 2022
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Manager

The training did not cover nearly half of what we actually needed to know about the product. A lot...

Jun 2022
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Manager

The issues that we are running into are not necessarily Epic's fault, but we run into issues because...

Jun 2022
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Manager

The way the oncology plans work is helpful to follow through. That part of the product is nice and...

Jun 2022
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Manager

There is a website that is available to all clients. The site provides user forums and information....

May 2022
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Manager

Epic has great customer support. They have a dedicated TS agent for us that I have frequent meetings...

May 2022
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Director

Epic is good about listening to our problems and solving them. We are always finding new problems,...

Apr 2022
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Manager

We have an exceptional Epic TS for Beacon, and we love them. They are extremely knowledgeable and...

Apr 2022
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Manager

As a whole, Beacon meets our needs. Every now and then, we stumble on some functionality that is not...

Apr 2022
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Manager

The time frame for receiving enhancements to Beacon has slowed down a bit lately because of the...

Apr 2022
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Manager

Epic is moving to Hyperdrive. We are still wrapping our heads around the implications of that change...

Apr 2022
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Manager

We have been live with Epic's software in general and have been a customer of Epic across our...

Apr 2022
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Manager

I like the treatment plan functionality. I like that we can convert the treatment plan from...

Mar 2022
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Manager

When we make a change, we can customize it to just that day or propagate it forward. Having that...

Mar 2022
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Manager

We would like better functionality with carboplatin dosing. The dosing is very different. It would...

Mar 2022
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Manager

I would tell anyone who was thinking about getting this product that it is a strong solution, but...

Mar 2022
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Physician

The biggest waste I see is that every institution has their own Beacon team to write their own...

Mar 2022
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Manager

Beacon has all the patient information that is important to know when making treatment decisions....

Feb 2022
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Manager

There are times when the system is slow and it takes a while to get where we want to be. That is...

Feb 2022
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Physician

I like the way that Beacon schedules orders prior to procedures. The system also has good treatment...

Feb 2022
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Physician

I wish that there were a quick way on the system's first patient screen to see a patient's...

Feb 2022
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Manager

I really like Beacon because it is an all-inclusive system. Beacon is fairly user friendly compared...

Feb 2022
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Manager

Beacon becomes hard to use when people from a lot of different disciplines are trying to communicate...

Feb 2022
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Manager

I would like to see a more formal type of training from Epic. We all get certifications for the...

Feb 2022
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Manager

Epic is currently attempting to move to a more web-based software, so a lot of the resources are...

Feb 2022
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Manager

I don't really have executive involvement, but I don't have many problems. We get the token, for my...

Feb 2022
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Manager

Epic needs to work on their enhancements for Beacon. They haven't really updated the product in all...

Feb 2022
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Manager

Epic is moving to a web-based application, and that has somehow drained all of their resources. The...

Feb 2022
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Manager

Epic's support people for Beacon seem to have a lot of turnover while the support people in other...

Feb 2022
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Director

Having a singular platform for everything from the clinical piece to the revenue piece to the...

Feb 2022
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Director

We would like the product to function similarly to a treatment plan and to be able to have more than...

Feb 2022
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Director

Epic’s timeliness could be improved. When we have requests for information or anything new, it takes...

Feb 2022
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CMIO

Beacon’s best strength is its functionality. I don't think Epic is sharing capabilities that don't...

Feb 2022
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VP/Other Executive

We have been happy with Beacon for medical oncology. The system took some time to mature, and we...

Feb 2022
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Manager

Beacon has been a struggle, honestly. It is much more difficult to work with than our old system...

Jan 2022
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Manager

I am not a Beacon fan. I am not saying that it isn't a good clinical program. The system does what...

Jan 2022
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Manager

We didn't make the decision to swap to Beacon. We became part of a new organization, and they let us...

Jan 2022
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Manager

When we first started with Beacon, I had to send an order to an insurance company to get it...

Jan 2022
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Manager

I don't understand why Beacon can't give us a footprint of the regimen so that we can tweak it to do...

Jan 2022
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Manager

Epic's training for Beacon was not adequate for any department or staff in our office. The training...

Jan 2022
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VP/Other Executive

We use Beacon less than other radiology systems because it is only a repository for some things,...

Nov 2021
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VP/Other Executive

Epic has become better at not nickel-and-diming. The Epic system is expensive. The Epic system is a...

Nov 2021
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VP/Other Executive

The Epic system is a huge gorilla. There is nothing bigger. It needs to integrate well with other...

Nov 2021
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VP/Other Executive

Epic's support is hard for me to rate because I get the most support from my own people. But I know...

Nov 2021
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VP/Other Executive

I don't have easy access to executives at Epic. But I don't expect to be able to call somebody in...

Nov 2021
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Manager

A lot of pressure is taken off our physicians in the pharmacy because we can create treatment...

Nov 2021
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Manager

Patient safety is a priority in Beacon. I feel like our patients are safer since we implemented the...

Nov 2021
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Manager

Our Beacon implementation was good. 80% of the people that showed up to try to learn the system did...

Nov 2021
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Manager

Appointment requests generated with treatment protocols don't always print properly in Beacon. They...

Nov 2021
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Manager

We are able to verify orders for the future in Beacon. That helps save us time. We have the ability...

Nov 2021
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Director

The product works really well. It is very intuitive, and it has everything we need. But the product...

Nov 2021
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Manager

Beacon is one of Epic’s newer modules. We don't have an inpatient setting, and because of that, we...

Oct 2021
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Manager

Overall, Beacon meets our organizational and department needs. We don't have a whole lot of complaints....

Oct 2021
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Manager

We have looked at functionality that hasn't always worked. Sometimes we have had to reach out to...

Oct 2021
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Director

If Epic's technical services people don't have an answer for us, then they will check with their...

Oct 2021
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Director

Epic does a good job. However, before we can obtain access to the administrative side of the system,...

Oct 2021
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Director

I am not sure whether our issues are with Beacon or whether they are with something else, but Beacon...

Oct 2021
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Manager

I don't like that we were forced to move to Storyboard. The flow is fine for a provider doing an...

Sep 2021
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CMIO

The system has many capabilities, but we have a difficult time trying to find the best version of...

Sep 2021
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CMIO

Epic avoids charging for every little thing, but that depends on how an organization sets up their...

Sep 2021
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CMIO

Epic had to help us a lot during the implementation. I give them a lot of credit because they went...

Sep 2021
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CMIO

The system works like it is supposed to, but there is a learning curve, and it took a long time to...

Sep 2021
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Analyst/Coordinator

What sets Beacon apart from other charts is that everything is in one place. I don't have to go into...

Aug 2021
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Analyst/Coordinator

Epic's community is good. People are always willing to share tips about the way they have done...

Aug 2021
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Analyst/Coordinator

Epic is proactive. They are trying to promote a way for interoperability between different types of...

Aug 2021
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Analyst/Coordinator

I am in love with Beacon. The thing with chemotherapy is that we don't want to make a mistake...

Aug 2021
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Analyst/Coordinator

I like that different sites in different places can use the same build for their patients. Different...

Aug 2021
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Director

I think the challenge with the Beacon application is it is just so integrated into so many different...

Aug 2021
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Director

Beacon does a really good job with patients who are in treatment. So typically, there would be IV...

Aug 2021
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Director

The vendor has always been very responsive. We have representatives all the way up and down the...

Aug 2021
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Manager

Things that are done within our practice are very different than what happens in many of the other...

Jul 2021
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