Beacon
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Subject Expert
Monique Rasband
VP, Imaging, Cardiology & Oncology
Commentary Summary
User Commentary
Beacon has been a struggle, honestly. It is much more difficult to work with than our old system...
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I am not a Beacon fan. I am not saying that it isn't a good clinical program. The system does what...
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We didn't make the decision to swap to Beacon. We became part of a new organization, and they let us...
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When we first started with Beacon, I had to send an order to an insurance company to get it...
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I don't understand why Beacon can't give us a footprint of the regimen so that we can tweak it to do...
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Epic's training for Beacon was not adequate for any department or staff in our office. The training...
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We use Beacon less than other radiology systems because it is only a repository for some things,...
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Epic has become better at not nickel-and-diming. The Epic system is expensive. The Epic system is a...
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The Epic system is a huge gorilla. There is nothing bigger. It needs to integrate well with other...
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Epic's support is hard for me to rate because I get the most support from my own people. But I know...
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I don't have easy access to executives at Epic. But I don't expect to be able to call somebody in...
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A lot of pressure is taken off our physicians in the pharmacy because we can create treatment...
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Patient safety is a priority in Beacon. I feel like our patients are safer since we implemented the...
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Our Beacon implementation was good. 80% of the people that showed up to try to learn the system did...
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Appointment requests generated with treatment protocols don't always print properly in Beacon. They...
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We are able to verify orders for the future in Beacon. That helps save us time. We have the ability...
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The product works really well. It is very intuitive, and it has everything we need. But the product...
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Beacon is one of Epic’s newer modules. We don't have an inpatient setting, and because of that, we...
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Overall, Beacon meets our organizational and department needs. We don't have a whole lot of complaints....
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We have looked at functionality that hasn't always worked. Sometimes we have had to reach out to...
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If Epic's technical services people don't have an answer for us, then they will check with their...
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Epic does a good job. However, before we can obtain access to the administrative side of the system,...
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I am not sure whether our issues are with Beacon or whether they are with something else, but Beacon...
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I don't like that we were forced to move to Storyboard. The flow is fine for a provider doing an...
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The system has many capabilities, but we have a difficult time trying to find the best version of...
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Epic avoids charging for every little thing, but that depends on how an organization sets up their...
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Epic had to help us a lot during the implementation. I give them a lot of credit because they went...
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The system works like it is supposed to, but there is a learning curve, and it took a long time to...
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What sets Beacon apart from other charts is that everything is in one place. I don't have to go into...
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Epic's community is good. People are always willing to share tips about the way they have done...
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Epic is proactive. They are trying to promote a way for interoperability between different types of...
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I am in love with Beacon. The thing with chemotherapy is that we don't want to make a mistake...
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I like that different sites in different places can use the same build for their patients. Different...
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I think the challenge with the Beacon application is it is just so integrated into so many different...
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Beacon does a really good job with patients who are in treatment. So typically, there would be IV...
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The vendor has always been very responsive. We have representatives all the way up and down the...
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Things that are done within our practice are very different than what happens in many of the other...
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Beacon is a little complex. It is just a sophisticated system that requires thorough training.
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Our ongoing technical support for Beacon has been pretty good. Epic has been consistent. However,...
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Epic is really great with executive involvement. I have access to and good relations with anyone...
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As part of the up-front package with Epic, we get support. But we have to pay extra for ongoing...
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The users love Beacon. It definitely helps the flow of the special workflows.
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Epic has very standard, robust implementation procedures. They are very structured in their cycle...
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Epic keeps the software up to date. A perfect example has to do with the COVID-19 crisis this past...
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I don't know why Epic has'nt gotten into radiation oncology. Maybe they have, and I just don't know...
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Epic has a vision, but I am not always certain that their vision aligns with their customers' vision....
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Beacon is a great platform, but it is expensive. The base support is not cheap, but it is excellent....
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Beacon is easy to use, and it is probably the workflow process between the offices and here. It...
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Therapy plans are a nightmare for providers to put into Beacon. I am assuming that treatment plans...
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The training was fine. Some of it was not really applicable to our area, but that is not really...
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We have liked the system. It continues to do well and meet our needs. We were very used to our...
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We have ongoing training with Epic. They are on the ball. We have almost daily contact with the...
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It takes a little more time to build treatment plans in Beacon than it does in other systems. We...
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Epic is really good at not overpromising. We have made a lot of enhancement requests. Sometimes, we...
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The best and worst thing about Epic's systems is that there are 100 ways to do the same thing. That...
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Some of Epic's technical support representatives are right out of college. I have a pretty strong...
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When Epic makes updates and changes, it would be nice to know in advance what is changing instead of...
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Sometimes I find it difficult to get training from Epic. We sometimes get training at their...
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One of our departments uses a different EMR, and there isn’t any integration between that system and...
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We frequently get paper documents from outside organizations. All of them are scanned into an area...
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Physicians can call the regular tech support number, but I never find that very useful. The support...
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I like that there are so many different ways to find what we need in the product. If I want to know...
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Our facility is still trying to understand Beacon's potential. It has the potential to help us make...
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While the synopsis is good for looking back at what a patient actually received in terms of...
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The system does a great job putting everything at our fingertips. The search function is super nice,...
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The safety checks in Beacon are exceptional. They are probably one of the product's best features. I...
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