Beacon Commentary
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Subject Expert
Monique Rasband
VP Imaging, Cardiology, Oncology
KLAS VP Imaging, Cardiology, Oncology - Monique Rasband
 
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User Commentary

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Manager

Product

I like that there are so many Epic users across the United States. We can access Care Everywhere and...

Apr 2024
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Manager

Operations

For training, Epic will send out things for us to watch or tell us to read through printouts, and...

Apr 2024
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Manager

Operations, Product

The vendor doesn't always think about the clicks in the system. Instead, they think about making the...

Apr 2024
||
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Manager

Product

When it comes to reporting in the system, there are many different levels of an order. The system...

Apr 2024
||
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Analyst/Coordinator

Relationship

The Epic executives I deal with are good at their jobs, and there are escalation points.

Mar 2024
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Analyst/Coordinator

Product

The infusion module in Beacon is tough and clunky for end users, especially when it comes to...

Mar 2024
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Analyst/Coordinator

Product

Usability and treatment protocols are some of Beacon’s strengths. Also, the solution does thorough...

Mar 2024
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Analyst/Coordinator

Value

With Epic, we pay when we first implement a module, and there are also yearly fees. The vendor...

Mar 2024
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Analyst/Coordinator

Operations

Epic is good at organizing training and getting their customers to come up with a good training...

Mar 2024
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Director

Product

Beacon can be a little clumsy sometimes, so there are probably opportunities within our organization...

Feb 2024
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Director

Product

Beacon works fine most of the time. It serves our needs, and people understand how to use it.

Feb 2024
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Director

Relationship, Product

We got some upgrades for Beacon, and we gained a whole lot of functionality that we didn’t have...

Feb 2024
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Manager

Relationship, Product

When it comes to Beacon, it is hard to point to things that we would like to see Epic improve. There...

Feb 2024
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Manager

Relationship

The technical support that we get from Epic for Beacon is excellent. We have a technical support...

Feb 2024
||
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Manager

Operations, Product

Everyone struggles with all of Epic's systems. It is never as easy to use those systems as we would...

Feb 2024
||
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Manager

Loyalty, Relationship, Operations, Product

Epic has done a web migration and has gone to Hyperdrive. They put all their resources into their...

Jan 2024
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Manager

Product

Beacon works as promoted but isn't the most efficient thing. With Hyperdrive, some of what Epic felt...

Jan 2024
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Manager

Operations, Product

Normally, I would give the ease of use for end users a higher rating, but Epic’s therapy plan, which...

Jan 2024
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Manager

Operations

Epic does not support go-lives. They provide support, but Epic hasn't been on-site for anything that...

Jan 2024
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Manager

Relationship, Product

Epic does a pretty good job of supporting our organization’s interoperability goals. One thing about...

Jan 2024
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Manager

Loyalty

There are only a few players in this space. Once we commit to one of the players, we are never going...

Jan 2024
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Manager

Product

The problem with Beacon is that it is very configurable. It is like going into a store and really...

Jan 2024
||
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Manager

Relationship, Product

There is always room for improvement regarding Epic’s delivery of new technology. The speed of the...

Jan 2024
||
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Manager

Relationship, Value

I am pretty happy with Epic. We always want more functionality, especially if we know what is...

Jan 2024
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Manager

Relationship, Product

Epic understands the nuances of oncology care, and it is nice that they have taken the time to...

Sep 2023
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Manager

Operations, Product

The good and bad thing about Beacon is that there are 100 ways to do one thing. That is a...

Sep 2023
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Analyst/Coordinator

Loyalty, Product

Radiation is the big portion that doesn't integrate with Beacon, and there is also some cancer...

Sep 2023
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Analyst/Coordinator

Loyalty, Relationship

Epic is very proactive in terms of letting us know that there is going to be an issue, and they are...

Sep 2023
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Analyst/Coordinator

Product, Value

I feel like the tangible outcomes are there, but sometimes the reporting isn’t there, or maybe we...

Sep 2023
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Analyst/Coordinator

Relationship

Sometimes Epic says Beacon is going to do a bit more than we think. Whenever we have an upgrade or...

Sep 2023
||
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Analyst/Coordinator

Operations, Product

We answer a lot of questions for the end users. After we show them how to use Beacon, they get it,...

Sep 2023
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Manager

Product

Beacon puts information in a readable format. It keeps patient safety in mind because there is a...

Sep 2023
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Manager

Loyalty, Product

We want the ability to have road maps in the system. That is something that we have wanted for a...

Sep 2023
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Director

Operations

After the implementation, there was a lot of broken stuff that we had to fix. There could have been...

Sep 2023
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Director

Product

There are a lot of things in Beacon that are not intuitive at all, and we have to spend a lot of...

Sep 2023
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Director

Product

One of the biggest problems with Beacon is that for an infusion nurse, there is not one place to go...

Sep 2023
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Director

Product

One of Beacon's downfalls that is specific to treatment plans is that sometimes a provider will go...

Sep 2023
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CMIO

Product

The part of Beacon that doesn't really meet our needs very well is the radiation oncology part....

Sep 2023
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CMIO

Product

Beacon is actually very complicated. What the product really brings to the table are care plans for...

Sep 2023
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CMIO

Product

The problem with Beacon is that we only see a little slice of the orders of the care plan within the...

Sep 2023
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VP/Other Executive

Relationship

We would appreciate it if the vendor were more responsive to design tweaks and suggestions from the...

Sep 2023
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VP/Other Executive

Product

Our physicians and nurses find Beacon and our EMR’s general operability difficult with multiple clicks....

Sep 2023
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VP/Other Executive

Product

The navigation part of the product continues to be a frustration for our clinicians with the...

Sep 2023
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VP/Other Executive

Product

Beacon is very comprehensive, and it is a safe and effective way to manage chemotherapy. It would...

Sep 2023
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Analyst/Coordinator

Relationship

Epic keeps their promises. Sometimes we have to push them to get the work done; we tend to be early...

Sep 2023
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Analyst/Coordinator

Relationship

Epic is very responsive, and they try to get things done. If Epic gets a problem reported to them,...

Sep 2023
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Analyst/Coordinator

Product, Value

Beacon is necessary and very useful. It assists the physicians with getting the appropriate...

Sep 2023
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Analyst/Coordinator

Operations, Product

I like that Beacon is user friendly and that we can train Beacon to use a protocol. As long as the...

Sep 2023
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Analyst/Coordinator

Product

I would like to see order groups enhanced in Beacon. I would like different functionality that would...

Sep 2023
||
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Director

Culture, Relationship

Epic may have a vision, but they don't advertise it or share it well. From an end-user perspective,...

Aug 2023
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Director

Operations, Product

Beacon is very complex, especially for providers. There are a lot of pieces to it, and no one...

Aug 2023
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Director

Product, Value

Beacon needs a lot more integration with NCCN guidelines. There is so much touted opportunity that...

Aug 2023
||
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Director

Culture, Value

Epic is expensive, but if I wanted separate modules and separate hardware for all the things we...

Aug 2023
||
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Director

Product

If a health system uses Epic's EMR, integration is the easiest thing. Other sites can essentially...

Aug 2023
||
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Manager

Loyalty, Product

Two locations can have the product, but if the locations are not on the same instance, then things...

Aug 2023
||
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Nurse

Operations

During the implementations, we need more specific details about how to get the information to users....

Jul 2023
||
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Nurse

Product

Beacon feels like a safe. It works just fine. It isn't wild or crazy.

Jul 2023
||
(0)
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Analyst/Coordinator

Product

Beacon’s interoperability with specific products is a little bit lacking.

Jun 2023
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Analyst/Coordinator

Operations

I don't know of any promises that Epic has broken. They have done a good job, and I don't know how...

Jun 2023
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Analyst/Coordinator

Operations

Epic has ongoing training and continuing education, and they also have information databases that...

Jun 2023
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Analyst/Coordinator

Relationship

We have one primary representative from Epic, and they do an excellent job. They are able to get...

Jun 2023
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CMIO

Operations

Epic develops modules to train analysts, and they make us recertify. In terms of provider training,...

Jun 2023
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CMIO

Product

I feel safer using Beacon than having a provider just put in orders. Beacon does what Epic says it...

Jun 2023
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CMIO

Operations, Product

We are pretty happy with the chemotherapy because the functionality is very robust. We could pretty...

Jun 2023
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CMIO

Loyalty, Relationship, Product

The infusion part is a simplified version. Epic could make it just as complicated as other parts,...

Jun 2023
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CMIO

Relationship

We meet with tech support people, and they always support us when there are issues or questions that...

Jun 2023
||
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CMIO

Operations

Epic does deliver what is in the upgrades, and they also have training information. They answer...

Jun 2023
||
(0)
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CMIO

Product

The product significantly supports our interoperability goal. If we were on separate oncology...

Jun 2023
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Manager

Product

Beacon is good at helping us manage the increasing complexity of oncology treatment. It enables...

Jun 2023
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Analyst/Coordinator

Relationship

I typically go through our Epic analyst for support because we have good, close-working...

Jun 2023
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(0)
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Analyst/Coordinator

Product

Beacon is user friendly in its format and layout. I like the ability to flip between inpatient and...

Jun 2023
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Analyst/Coordinator

Product

We can have multiple therapy plans in Beacon, so when a patient has two therapy plans applied to the...

Jun 2023
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Analyst/Coordinator

Product

There is room for improvement in the product’s automatic biosimilar interchange functionality. The...

Jun 2023
||
(0)
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Director

Product

We needed nurses to help provide coverage of oncology infusion areas inside of our ambulatory...

Jun 2023
||
(0)
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Director

Operations, Product

As Epic upgrades things, little hiccups are sometimes created in Beacon. The hiccups definitely...

Jun 2023
||
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VP/Other Executive

Relationship

Epic is very cautious when they make a commitment because they know they will stand by what they say....

Jun 2023
||
(0)
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VP/Other Executive

Product

There are a lot of different cancer registries to integrate with, and that requires a lot of...

Jun 2023
||
(0)
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Director

Product

We have been on Beacon for a while. We like its integration with Epic's EMR, and we appreciate its...

May 2023
||
(0)
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Director

Relationship, Product

There are some areas where Beacon falls short, but we are able to have discussions with Epic, and...

May 2023
||
(0)
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Director

Relationship

We feel like we have a good relationship with Epic, and we get executive involvement for their EMR,...

May 2023
||
(0)
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Director

Relationship

The vendor's support people are good and responsive. I would like to see more expertise from the...

May 2023
||
(0)
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Director

Relationship, Operations, Product

Epic releases quarterly updates, but there aren't always a lot of new things to add. However, it is...

May 2023
||
(0)
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Director

Product

We would like to see the system's ease of use improve. Also, many of our clinicians feel like the...

May 2023
||
(0)
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Director

Value

Epic's systems are really expensive, and it has been difficult for us to understand the dollars that...

May 2023
||
(0)
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Director

Product

We are happy with Beacon, and we have no concerns about it. We like the treatment and therapy plans...

May 2023
||
(0)
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Director

Product

Beacon is easy for the nurses to use because it is well integrated with the pharmacy tool and the MAR....

May 2023
||
(0)
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Manager

Loyalty, Relationship, Product

There is a lot of back and forth. We will ask for something, and then Epic will say that it will be...

May 2023
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(0)
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Manager

Product

Beacon is more user friendly than before, but one of Epic’s latest upgrades has added way more...

May 2023
||
(0)
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Manager

Product

We are able to build Beacon and have it set how we want. We can customize what we want in the system...

May 2023
||
(0)
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Manager

Relationship, Operations

One thing Epic could do for us would be to give us our own feedback. As our analysts or consultants...

Apr 2023
||
(0)
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Manager

Operations, Product

We have done enough upgrades with Epic that we are in a bit of a rhythm. There are always additional...

Apr 2023
||
(0)
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Manager

Relationship, Operations

Our partnership with Epic has gone well. Epic has provided a lot of support and additional services...

Apr 2023
||
(0)
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Director

Operations, Operations

We are not 100% convinced that the product's setup is optimized. We want training to ensure that our...

Apr 2023
||
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