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KLAS VP, Imaging, Cardiology & Oncology - Monique Rasband
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Monique Rasband

VP, Imaging, Cardiology & Oncology

monique.rasband@klasresearch.com

801-734-6281

 
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Beacon is a little complex. It is just a sophisticated system that requires thorough training.

May 2021
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Our ongoing technical support for Beacon has been pretty good. Epic has been consistent. However,...

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Epic is really great with executive involvement. I have access to and good relations with anyone...

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As part of the up-front package with Epic, we get support. But we have to pay extra for ongoing...

May 2021
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The users love Beacon. It definitely helps the flow of the special workflows.

May 2021
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Manager

Epic has very standard, robust implementation procedures. They are very structured in their cycle...

May 2021
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Director

Epic keeps the software up to date. A perfect example has to do with the COVID-19 crisis this past...

May 2021
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Director

I don't know why Epic has'nt gotten into radiation oncology. Maybe they have, and I just don't know...

May 2021
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Director

Epic has a vision, but I am not always certain that their vision aligns with their customers' vision....

May 2021
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CIO

Beacon is a great platform, but it is expensive. The base support is not cheap, but it is excellent....

May 2021
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Analyst/Coordinator

Beacon is easy to use, and it is probably the workflow process between the offices and here. It...

Apr 2021
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Analyst/Coordinator

Therapy plans are a nightmare for providers to put into Beacon. I am assuming that treatment plans...

Apr 2021
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Analyst/Coordinator

The training was fine. Some of it was not really applicable to our area, but that is not really...

Apr 2021
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CMIO

We have liked the system. It continues to do well and meet our needs. We were very used to our...

Apr 2021
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CMIO

We have ongoing training with Epic. They are on the ball. We have almost daily contact with the...

Apr 2021
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Manager

It takes a little more time to build treatment plans in Beacon than it does in other systems. We...

Apr 2021
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Manager

Epic is really good at not overpromising. We have made a lot of enhancement requests. Sometimes, we...

Apr 2021
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Manager

The best and worst thing about Epic's systems is that there are 100 ways to do the same thing. That...

Apr 2021
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Manager

Some of Epic's technical support representatives are right out of college. I have a pretty strong...

Apr 2021
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Physician

When Epic makes updates and changes, it would be nice to know in advance what is changing instead of...

Mar 2021
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Physician

Sometimes I find it difficult to get training from Epic. We sometimes get training at their...

Mar 2021
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Physician

One of our departments uses a different EMR, and there isn’t any integration between that system and...

Mar 2021
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Physician

We frequently get paper documents from outside organizations. All of them are scanned into an area...

Mar 2021
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Physician

Physicians can call the regular tech support number, but I never find that very useful. The support...

Mar 2021
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Manager

I like that there are so many different ways to find what we need in the product. If I want to know...

Feb 2021
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Manager

Our facility is still trying to understand Beacon's potential. It has the potential to help us make...

Feb 2021
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Manager

While the synopsis is good for looking back at what a patient actually received in terms of...

Feb 2021
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Manager

The system does a great job putting everything at our fingertips. The search function is super nice,...

Feb 2021
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Director

The safety checks in Beacon are exceptional. They are probably one of the product's best features. I...

Feb 2021
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Manager

Beacon works as it is supposed to, and it meets our needs. We would like it to do a little more. It...

Jan 2021
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VP/Other Executive

Epic is just so big. From an Epic standpoint, radiation oncology has historically been looked at as...

Dec 2020
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VP/Other Executive

Epic is much more willing to work with our third-party vendor instead of looking at them like a...

Dec 2020
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Manager

Beacon definitely helps us take advantage of the physician order entry process to ensure everything...

Dec 2020
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Director

Beacon’s integration is pretty good. We would have liked to have seen greater functionality around...

Dec 2020
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Director

Sometimes the functionality that Epic pushes out with the upgrades is not meaningful. The...

Dec 2020
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Director

I would like a greater standardization of the views across different job types in Beacon. Less...

Dec 2020
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Director

The product works well. It is far better than the previous product we had. The treatment plans are...

Dec 2020
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Director

I would like to see the therapy plans in Beacon get a little better. There are some issues between...

Dec 2020
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Director

Epic is really good about getting back to us and working through issues pretty quickly. The ongoing...

Dec 2020
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Director

A module is coming out, but in order to implement some of the build, there will be additional costs...

Dec 2020
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Director

The initial training for Beacon was bad. The training all depends on the level of customization a...

Dec 2020
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Director

We get something new from Epic about every quarter. I look forward to the updates because there is...

Dec 2020
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Director

I would tell others about the features and benefits that Beacon offers with the safeguards and...

Dec 2020
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Director

I like that Epic reaches out and tells us what they are thinking about and working on. They like to...

Dec 2020
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Director

When our Beacon team comes to us for an implementation, the team members don’t always know the...

Dec 2020
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Manager

Cancer care is not easy, and cancer physicians can be difficult. They are all under time pressure. I...

Dec 2020
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Manager

Training is a new world ever since COVID-19. Up until last March, Epic had a very conservative...

Dec 2020
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Manager

Epic is about to launch a full browser-based environment. They have been admittedly slow at doing...

Dec 2020
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Manager

The Epic executives are very involved with their customers. I don’t know how they do it. I don’t...

Dec 2020
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Manager

The tangible outcomes, of course, are whether we are ultimately secure. So Beacon does everything I...

Dec 2020
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Manager

I am not aware of Epic having a radiation oncology product. That has always been a pain point. Epic...

Dec 2020
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Manager

One of the challenges when we do research is the integration with the research module. The medical...

Dec 2020
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Manager

Epic’s quarterly releases have been good. When there were major annual releases, those were big...

Dec 2020
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Manager

The licensing metrics for Epic are very easily understood. They go by volume, so they are done...

Dec 2020
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Physician

We have a few projects there that we are using Epic for, and we have been really successful with...

Dec 2020
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Physician

I would caution others looking into the system. That warning is mostly geared toward what others are...

Dec 2020
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Manager

Epic’s system has so many different views based on our specialty and whether someone is a doctor or...

Dec 2020
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Manager

There are different trainers for different parts of the system. It is sometimes hard to get ahold of...

Dec 2020
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Manager

Beacon is fairly easy to use. Putting plans in and making modifications are simple. I like the ease...

Dec 2020
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Manager

When we get updates, we sometimes don’t get any information. We just know that there is an update...

Dec 2020
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Manager

Beacon is a very complex module, but it does provide a lot of good information. People have to get...

Dec 2020
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Physician

There is some mild misrepresentation in regard to Epic naming this product as a single system; it is...

Dec 2020
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Director

Beacon has some very good features. Epic has done a lot to improve the integration of services...

Dec 2020
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Director

I don't like Epic’s approach to the treatment of oncology patients on the inpatient side. Beacon is...

Dec 2020
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Physician

The most recent issue with the upgrade is that the alert colors are hardwired, and those colors are...

Dec 2020
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Physician

Users can look up pretty much whatever they want. The issue is that the training is available on the...

Dec 2020
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Physician

There are some challenges with the integration when it comes to radiation oncology and our...

Dec 2020
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Analyst/Coordinator

We push the envelope with Beacon in our cancer center. Epic helps us do this and accommodates our...

Nov 2020
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Analyst/Coordinator

I think Epic sees us as a small entity. We would like to have more help with development. We have a...

Nov 2020
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Manager

It is hard to define nickel-and-diming with Epic. With Epic's model, we pay one lump sum fee, and...

Nov 2020
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Manager

The implementation was good, and the overall product quality is good. Beacon meets our current...

Nov 2020
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Manager

We have a third-party system, and it took much more effort to get that system to work with Beacon...

Nov 2020
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CMIO

There are a few issues we have seen with Beacon. I am not sure there were great solutions for Epic...

Nov 2020
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Director

I like that Beacon ties into all the other Epic products.

Oct 2020
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Director

Beacon seems to be lacking some abilities to streamline the way that physicians actually do their...

Oct 2020
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Manager

In the past, we customized a lot of Epic's system. This past year, we went through a reinstall where...

Aug 2020
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Manager

In an oncology scheduling model when looking at treatment plans, start dates, pharmacy integration,...

Aug 2020
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Manager

When it comes to technology these days, I can go on my iPhone and figure things out most of the time...

Aug 2020
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Manager

There is support when it comes to Beacon. The Beacon treatment plans are the foundation of the...

Aug 2020
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Director

Beacon is a good product, but it is not living up to its full potential. There is a lot of potential...

Aug 2020
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Director

I don't have a lot of interaction with Epic. They have come on-site a few times to do segments and...

Aug 2020
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Director

Enhancements that are beneficial to oncology are few and far between. I have seen some of the things...

Aug 2020
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Director

Epic is always trying to catch up. If they could integrate with the Commission on Cancer standards,...

Aug 2020
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Manager

We don't use Beacon to its fullest potential. However, what we do use is great and works very well....

Jul 2020
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Manager

The concept of treatment plans works well in Beacon. The ability to organize information into one...

Jul 2020
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Physician

I think my satisfaction will improve in a year. Beacon is probably a little slower right now because...

Jul 2020
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Physician

Once we got used to the system, placing an order was pretty efficient. The product allows ancillary...

Jul 2020
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Director

I know that we aren't using Beacon to its full potential, but I like that Beacon is integrated with...

Jul 2020
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Physician

Beacon is clunky to a certain extent. It would be great if Epic could make the product easier to...

Jul 2020
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Director

I like the options for treatment plans in Beacon. The system works well and is organized very well.

Jul 2020
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Manager

I would absolutely buy Beacon again. Epic eventually keeps their promises. If there is something...

Jul 2020
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Manager

During the COVID-19 crisis, I have seen a few other clinics with little buttons that tell them...

Jul 2020
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Manager

The product is part of our long-term plans. If I had to leave my current job, I would choose to work...

Jul 2020
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Manager

I rate Epic a little lower on ease of use because there are three or four different ways to do the...

Jul 2020
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Manager

I like that data can be entered into the product by a fellow and then cosigned by the attending...

Jul 2020
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CNO

Beacon has been a difficult system to set up. We had several challenges getting Beacon to work for...

Jun 2020
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CNO

Beacon works well with all of our Epic systems. One of the benefits of Epic is that all of the...

Jun 2020
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Physician

I see so much potential in the product. I just wish that Epic understood the care of cancer...

Jun 2020
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Physician

I like that Beacon is evidence based and is connected to our decision support software. That gives...

Jun 2020
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Analyst/Coordinator

In terms of how our dictation software works with Beacon, I don’t think there is a specific tool for...

Jun 2020
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