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KLAS VP, Imaging, Cardiology & Oncology - Monique Rasband
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Monique Rasband

VP, Imaging, Cardiology & Oncology

monique.rasband@klasresearch.com

801-734-6281

 
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Beacon works as it is supposed to, and it meets our needs. We would like it to do a little more. It...

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Epic is just so big. From an Epic standpoint, radiation oncology has historically been looked at as...

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Beacon definitely helps us take advantage of the physician order entry process to ensure everything...

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Beacon’s integration is pretty good. We would have liked to have seen greater functionality around...

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The product works well. It is far better than the previous product we had. The treatment plans are...

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I would like to see the therapy plans in Beacon get a little better. There are some issues between...

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Epic is really good about getting back to us and working through issues pretty quickly. The ongoing...

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We get something new from Epic about every quarter. I look forward to the updates because there is...

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I would tell others about the features and benefits that Beacon offers with the safeguards and...

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I like that Epic reaches out and tells us what they are thinking about and working on. They like to...

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When our Beacon team comes to us for an implementation, the team members don’t always know the...

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Cancer care is not easy, and cancer physicians can be difficult. They are all under time pressure. I...

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Training is a new world ever since COVID-19. Up until last March, Epic had a very conservative...

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Epic is about to launch a full browser-based environment. They have been admittedly slow at doing...

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The Epic executives are very involved with their customers. I don’t know how they do it. I don’t...

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The tangible outcomes, of course, are whether we are ultimately secure. So Beacon does everything I...

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I am not aware of Epic having a radiation oncology product. That has always been a pain point. Epic...

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One of the challenges when we do research is the integration with the research module. The medical...

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Epic’s quarterly releases have been good. When there were major annual releases, those were big...

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Manager

The licensing metrics for Epic are very easily understood. They go by volume, so they are done...

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We have a few projects there that we are using Epic for, and we have been really successful with...

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Physician

I would caution others looking into the system. That warning is mostly geared toward what others are...

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Manager

Epic’s system has so many different views based on our specialty and whether someone is a doctor or...

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There are different trainers for different parts of the system. It is sometimes hard to get ahold of...

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Beacon is fairly easy to use. Putting plans in and making modifications are simple. I like the ease...

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Manager

When we get updates, we sometimes don’t get any information. We just know that there is an update...

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Manager

Beacon is a very complex module, but it does provide a lot of good information. People have to get...

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Physician

There is some mild misrepresentation in regard to Epic naming this product as a single system; it is...

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Director

Beacon has some very good features. Epic has done a lot to improve the integration of services...

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I don't like Epic’s approach to the treatment of oncology patients on the inpatient side. Beacon is...

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Physician

The most recent issue with the upgrade is that the alert colors are hardwired, and those colors are...

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Users can look up pretty much whatever they want. The issue is that the training is available on the...

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There are some challenges with the integration when it comes to radiation oncology and our...

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Analyst/Coordinator

We push the envelope with Beacon in our cancer center. Epic helps us do this and accommodates our...

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I think Epic sees us as a small entity. We would like to have more help with development. We have a...

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Manager

It is hard to define nickel-and-diming with Epic. With Epic's model, we pay one lump sum fee, and...

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The implementation was good, and the overall product quality is good. Beacon meets our current...

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We have a third-party system, and it took much more effort to get that system to work with Beacon...

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CMIO

There are a few issues we have seen with Beacon. I am not sure there were great solutions for Epic...

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Director

I like that Beacon ties into all the other Epic products.

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Director

Beacon seems to be lacking some abilities to streamline the way that physicians actually do their...

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Manager

In the past, we customized a lot of Epic's system. This past year, we went through a reinstall where...

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In an oncology scheduling model when looking at treatment plans, start dates, pharmacy integration,...

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When it comes to technology these days, I can go on my iPhone and figure things out most of the time...

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Manager

There is support when it comes to Beacon. The Beacon treatment plans are the foundation of the...

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Director

Beacon is a good product, but it is not living up to its full potential. There is a lot of potential...

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Director

I don't have a lot of interaction with Epic. They have come on-site a few times to do segments and...

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Director

Enhancements that are beneficial to oncology are few and far between. I have seen some of the things...

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Director

Epic is always trying to catch up. If they could integrate with the Commission on Cancer standards,...

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Manager

We don't use Beacon to its fullest potential. However, what we do use is great and works very well....

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Manager

The concept of treatment plans works well in Beacon. The ability to organize information into one...

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Physician

I think my satisfaction will improve in a year. Beacon is probably a little slower right now because...

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Physician

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Director

I know that we aren't using Beacon to its full potential, but I like that Beacon is integrated with...

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Physician

Beacon is clunky to a certain extent. It would be great if Epic could make the product easier to...

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Director

I like the options for treatment plans in Beacon. The system works well and is organized very well.

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Manager

I would absolutely buy Beacon again. Epic eventually keeps their promises. If there is something...

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During the COVID-19 crisis, I have seen a few other clinics with little buttons that tell them...

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The product is part of our long-term plans. If I had to leave my current job, I would choose to work...

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I rate Epic a little lower on ease of use because there are three or four different ways to do the...

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Manager

I like that data can be entered into the product by a fellow and then cosigned by the attending...

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CNO

Beacon has been a difficult system to set up. We had several challenges getting Beacon to work for...

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CNO

Beacon works well with all of our Epic systems. One of the benefits of Epic is that all of the...

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Physician

I see so much potential in the product. I just wish that Epic understood the care of cancer...

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Physician

I like that Beacon is evidence based and is connected to our decision support software. That gives...

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Analyst/Coordinator

In terms of how our dictation software works with Beacon, I don’t think there is a specific tool for...

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Director

Epic has been supportive through any issues that have come up during this COVID-19 crisis. With...

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Director

We would choose Epic again if starting over. I have worked with many other EMR vendors, and I would...

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Director

I would rate Epic’s phone and web support highly. Having experienced other systems, I would say that...

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One thing that we have implemented is an intelligent medication section for outpatient oral...

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Overall, I think Beacon is great. I think it is a great improvement from what we were doing before....

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It would be nice if there were some development as far as therapy plans go. In the therapy sections,...

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During the COVID-19 crisis, we have been working on the inpatient side of Beacon and getting some...

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We went from paper to Beacon, and I think it is nice to have a way for the treatment plans to be...

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Analyst/Coordinator

My perspective and a physician’s perspective are a little different. Being able to stage a treatment...

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Director

Epic has quarterly releases, and that is something new. Institutions can choose how far behind they...

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Director

Within the general product contract, the vendor doesn’t bill for every small item. As we request...

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Epic certainly provides training out of the box for all upgrades and products. Our institution has...

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Director

When we discuss Beacon, many people only think about Beacon’s treatment plans. But Beacon is also...

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Most providers will have a very difficult time separating out the Beacon product from the rest of...

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We have had to do some custom building in order to meet current needs around biosimilars and other...

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Epic has patient safety events whenever there is a potential risk that is identified to them from...

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Physician

I like the product because the features are always pointing at other parts of the Epic system, so we...

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Physician

The data links in Beacon should be better staged. Those are a struggle. The product is supposed to...

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Director

I like the fact that the product is seamlessly integrated with the rest of the EMR. That makes it...

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Director

Even though our physicians howl and scream, Epic provides a superior product in terms of patient...

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Director

Epic does quarterly updates to the system. I don't know whether we have the latest version, but it...

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Director

Epic could flush out support for the oncology model a bit better as well as for the new programs...

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Director

Epic is responding to the problems with the UI. That being said, we can definitely tell that the...

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Director

On the Epic side, it is important to make sure that we build the protocols up front and that they...

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Director

It would be nice if Epic had an integrated platform for radiation oncology. It would be great if...

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Director

I would rate Epic pretty high in terms of proactive service. Epic is very good at driving tangible outcomes....

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Director

The system provides exactly what the vendor says it will provide. Epic’s system is integrated, and...

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Director

The quality and effectiveness of Epic’s implementation services are pretty good. They have those...

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Director

Epic was built on a platform for the ED or inpatient visits. In radiation oncology, we do series...

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Director

If I had to do things again, I would probably run everything out of the other system we use. I would...

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Director

In terms of nickel-and-diming, Epic definitely charges us by the module. We have to add people on....

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