Beacon
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Subject Expert
Monique Rasband
VP, Imaging, Cardiology & Oncology
Commentary Summary
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User Commentary
Our team from Epic does a great job of building things when we ask for them. When there are things...
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The product is incredibly user friendly. Beacon is easy to navigate and easy for new staff to pick...
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The training did not cover nearly half of what we actually needed to know about the product. A lot...
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The issues that we are running into are not necessarily Epic's fault, but we run into issues because...
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The way the oncology plans work is helpful to follow through. That part of the product is nice and...
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There is a website that is available to all clients. The site provides user forums and information....
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Epic has great customer support. They have a dedicated TS agent for us that I have frequent meetings...
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Epic is good about listening to our problems and solving them. We are always finding new problems,...
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We have an exceptional Epic TS for Beacon, and we love them. They are extremely knowledgeable and...
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As a whole, Beacon meets our needs. Every now and then, we stumble on some functionality that is not...
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The time frame for receiving enhancements to Beacon has slowed down a bit lately because of the...
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Epic is moving to Hyperdrive. We are still wrapping our heads around the implications of that change...
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We have been live with Epic's software in general and have been a customer of Epic across our...
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I like the treatment plan functionality. I like that we can convert the treatment plan from...
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When we make a change, we can customize it to just that day or propagate it forward. Having that...
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We would like better functionality with carboplatin dosing. The dosing is very different. It would...
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I would tell anyone who was thinking about getting this product that it is a strong solution, but...
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The biggest waste I see is that every institution has their own Beacon team to write their own...
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Beacon has all the patient information that is important to know when making treatment decisions....
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There are times when the system is slow and it takes a while to get where we want to be. That is...
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I like the way that Beacon schedules orders prior to procedures. The system also has good treatment...
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I wish that there were a quick way on the system's first patient screen to see a patient's...
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I really like Beacon because it is an all-inclusive system. Beacon is fairly user friendly compared...
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Beacon becomes hard to use when people from a lot of different disciplines are trying to communicate...
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I would like to see a more formal type of training from Epic. We all get certifications for the...
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Epic is currently attempting to move to a more web-based software, so a lot of the resources are...
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I don't really have executive involvement, but I don't have many problems. We get the token, for my...
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Epic needs to work on their enhancements for Beacon. They haven't really updated the product in all...
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Epic is moving to a web-based application, and that has somehow drained all of their resources. The...
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Epic's support people for Beacon seem to have a lot of turnover while the support people in other...
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Having a singular platform for everything from the clinical piece to the revenue piece to the...
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We would like the product to function similarly to a treatment plan and to be able to have more than...
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Epic’s timeliness could be improved. When we have requests for information or anything new, it takes...
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Beacon’s best strength is its functionality. I don't think Epic is sharing capabilities that don't...
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We have been happy with Beacon for medical oncology. The system took some time to mature, and we...
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Beacon has been a struggle, honestly. It is much more difficult to work with than our old system...
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I am not a Beacon fan. I am not saying that it isn't a good clinical program. The system does what...
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We didn't make the decision to swap to Beacon. We became part of a new organization, and they let us...
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When we first started with Beacon, I had to send an order to an insurance company to get it...
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I don't understand why Beacon can't give us a footprint of the regimen so that we can tweak it to do...
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Epic's training for Beacon was not adequate for any department or staff in our office. The training...
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We use Beacon less than other radiology systems because it is only a repository for some things,...
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Epic has become better at not nickel-and-diming. The Epic system is expensive. The Epic system is a...
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The Epic system is a huge gorilla. There is nothing bigger. It needs to integrate well with other...
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Epic's support is hard for me to rate because I get the most support from my own people. But I know...
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I don't have easy access to executives at Epic. But I don't expect to be able to call somebody in...
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A lot of pressure is taken off our physicians in the pharmacy because we can create treatment...
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Patient safety is a priority in Beacon. I feel like our patients are safer since we implemented the...
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Our Beacon implementation was good. 80% of the people that showed up to try to learn the system did...
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Appointment requests generated with treatment protocols don't always print properly in Beacon. They...
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We are able to verify orders for the future in Beacon. That helps save us time. We have the ability...
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The product works really well. It is very intuitive, and it has everything we need. But the product...
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Beacon is one of Epic’s newer modules. We don't have an inpatient setting, and because of that, we...
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Overall, Beacon meets our organizational and department needs. We don't have a whole lot of complaints....
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We have looked at functionality that hasn't always worked. Sometimes we have had to reach out to...
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If Epic's technical services people don't have an answer for us, then they will check with their...
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Epic does a good job. However, before we can obtain access to the administrative side of the system,...
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I am not sure whether our issues are with Beacon or whether they are with something else, but Beacon...
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I don't like that we were forced to move to Storyboard. The flow is fine for a provider doing an...
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The system has many capabilities, but we have a difficult time trying to find the best version of...
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Epic avoids charging for every little thing, but that depends on how an organization sets up their...
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Epic had to help us a lot during the implementation. I give them a lot of credit because they went...
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The system works like it is supposed to, but there is a learning curve, and it took a long time to...
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What sets Beacon apart from other charts is that everything is in one place. I don't have to go into...
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Epic's community is good. People are always willing to share tips about the way they have done...
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Epic is proactive. They are trying to promote a way for interoperability between different types of...
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I am in love with Beacon. The thing with chemotherapy is that we don't want to make a mistake...
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I like that different sites in different places can use the same build for their patients. Different...
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I think the challenge with the Beacon application is it is just so integrated into so many different...
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Beacon does a really good job with patients who are in treatment. So typically, there would be IV...
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The vendor has always been very responsive. We have representatives all the way up and down the...
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Things that are done within our practice are very different than what happens in many of the other...
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