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Beacon Comments
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Subject Expert
Commentary Summary
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User Commentary
Manager
Beacon is a little complex. It is just a sophisticated system that requires thorough training.
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Manager
Our ongoing technical support for Beacon has been pretty good. Epic has been consistent. However,...
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Manager
Epic is really great with executive involvement. I have access to and good relations with anyone...
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Manager
As part of the up-front package with Epic, we get support. But we have to pay extra for ongoing...
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Manager
The users love Beacon. It definitely helps the flow of the special workflows.
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Manager
Epic has very standard, robust implementation procedures. They are very structured in their cycle...
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Director
Epic keeps the software up to date. A perfect example has to do with the COVID-19 crisis this past...
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Director
I don't know why Epic has'nt gotten into radiation oncology. Maybe they have, and I just don't know...
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Director
Epic has a vision, but I am not always certain that their vision aligns with their customers' vision....
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CIO
Beacon is a great platform, but it is expensive. The base support is not cheap, but it is excellent....
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Analyst/Coordinator
Beacon is easy to use, and it is probably the workflow process between the offices and here. It...
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Analyst/Coordinator
Therapy plans are a nightmare for providers to put into Beacon. I am assuming that treatment plans...
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Analyst/Coordinator
The training was fine. Some of it was not really applicable to our area, but that is not really...
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CMIO
We have liked the system. It continues to do well and meet our needs. We were very used to our...
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CMIO
We have ongoing training with Epic. They are on the ball. We have almost daily contact with the...
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Manager
It takes a little more time to build treatment plans in Beacon than it does in other systems. We...
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Manager
Epic is really good at not overpromising. We have made a lot of enhancement requests. Sometimes, we...
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Manager
The best and worst thing about Epic's systems is that there are 100 ways to do the same thing. That...
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Manager
Some of Epic's technical support representatives are right out of college. I have a pretty strong...
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Physician
When Epic makes updates and changes, it would be nice to know in advance what is changing instead of...
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Physician
Sometimes I find it difficult to get training from Epic. We sometimes get training at their...
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Physician
One of our departments uses a different EMR, and there isn’t any integration between that system and...
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Physician
We frequently get paper documents from outside organizations. All of them are scanned into an area...
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Physician
Physicians can call the regular tech support number, but I never find that very useful. The support...
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Manager
I like that there are so many different ways to find what we need in the product. If I want to know...
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Manager
Our facility is still trying to understand Beacon's potential. It has the potential to help us make...
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Manager
While the synopsis is good for looking back at what a patient actually received in terms of...
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Manager
The system does a great job putting everything at our fingertips. The search function is super nice,...
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Director
The safety checks in Beacon are exceptional. They are probably one of the product's best features. I...
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Manager
Beacon works as it is supposed to, and it meets our needs. We would like it to do a little more. It...
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VP/Other Executive
Epic is just so big. From an Epic standpoint, radiation oncology has historically been looked at as...
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VP/Other Executive
Epic is much more willing to work with our third-party vendor instead of looking at them like a...
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Manager
Beacon definitely helps us take advantage of the physician order entry process to ensure everything...
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Director
Beacon’s integration is pretty good. We would have liked to have seen greater functionality around...
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Director
Sometimes the functionality that Epic pushes out with the upgrades is not meaningful. The...
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Director
I would like a greater standardization of the views across different job types in Beacon. Less...
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Director
The product works well. It is far better than the previous product we had. The treatment plans are...
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Director
I would like to see the therapy plans in Beacon get a little better. There are some issues between...
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Director
Epic is really good about getting back to us and working through issues pretty quickly. The ongoing...
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Director
A module is coming out, but in order to implement some of the build, there will be additional costs...
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Director
The initial training for Beacon was bad. The training all depends on the level of customization a...
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Director
We get something new from Epic about every quarter. I look forward to the updates because there is...
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Director
I would tell others about the features and benefits that Beacon offers with the safeguards and...
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Director
I like that Epic reaches out and tells us what they are thinking about and working on. They like to...
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Director
When our Beacon team comes to us for an implementation, the team members don’t always know the...
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Manager
Cancer care is not easy, and cancer physicians can be difficult. They are all under time pressure. I...
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Manager
Training is a new world ever since COVID-19. Up until last March, Epic had a very conservative...
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Manager
Epic is about to launch a full browser-based environment. They have been admittedly slow at doing...
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Manager
The Epic executives are very involved with their customers. I don’t know how they do it. I don’t...
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Manager
The tangible outcomes, of course, are whether we are ultimately secure. So Beacon does everything I...
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Manager
I am not aware of Epic having a radiation oncology product. That has always been a pain point. Epic...
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Manager
One of the challenges when we do research is the integration with the research module. The medical...
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Manager
Epic’s quarterly releases have been good. When there were major annual releases, those were big...
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Manager
The licensing metrics for Epic are very easily understood. They go by volume, so they are done...
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Physician
We have a few projects there that we are using Epic for, and we have been really successful with...
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Physician
I would caution others looking into the system. That warning is mostly geared toward what others are...
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Manager
Epic’s system has so many different views based on our specialty and whether someone is a doctor or...
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Manager
There are different trainers for different parts of the system. It is sometimes hard to get ahold of...
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Manager
Beacon is fairly easy to use. Putting plans in and making modifications are simple. I like the ease...
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Manager
When we get updates, we sometimes don’t get any information. We just know that there is an update...
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Manager
Beacon is a very complex module, but it does provide a lot of good information. People have to get...
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Physician
There is some mild misrepresentation in regard to Epic naming this product as a single system; it is...
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Director
Beacon has some very good features. Epic has done a lot to improve the integration of services...
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Director
I don't like Epic’s approach to the treatment of oncology patients on the inpatient side. Beacon is...
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Physician
The most recent issue with the upgrade is that the alert colors are hardwired, and those colors are...
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Physician
Users can look up pretty much whatever they want. The issue is that the training is available on the...
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Physician
There are some challenges with the integration when it comes to radiation oncology and our...
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Analyst/Coordinator
We push the envelope with Beacon in our cancer center. Epic helps us do this and accommodates our...
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Analyst/Coordinator
I think Epic sees us as a small entity. We would like to have more help with development. We have a...
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Manager
It is hard to define nickel-and-diming with Epic. With Epic's model, we pay one lump sum fee, and...
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Manager
The implementation was good, and the overall product quality is good. Beacon meets our current...
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Manager
We have a third-party system, and it took much more effort to get that system to work with Beacon...
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CMIO
There are a few issues we have seen with Beacon. I am not sure there were great solutions for Epic...
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Director
I like that Beacon ties into all the other Epic products.
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Director
Beacon seems to be lacking some abilities to streamline the way that physicians actually do their...
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Manager
In the past, we customized a lot of Epic's system. This past year, we went through a reinstall where...
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Manager
In an oncology scheduling model when looking at treatment plans, start dates, pharmacy integration,...
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Manager
When it comes to technology these days, I can go on my iPhone and figure things out most of the time...
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Manager
There is support when it comes to Beacon. The Beacon treatment plans are the foundation of the...
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Director
Beacon is a good product, but it is not living up to its full potential. There is a lot of potential...
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Director
I don't have a lot of interaction with Epic. They have come on-site a few times to do segments and...
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Director
Enhancements that are beneficial to oncology are few and far between. I have seen some of the things...
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Director
Epic is always trying to catch up. If they could integrate with the Commission on Cancer standards,...
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Manager
We don't use Beacon to its fullest potential. However, what we do use is great and works very well....
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Manager
The concept of treatment plans works well in Beacon. The ability to organize information into one...
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Physician
I think my satisfaction will improve in a year. Beacon is probably a little slower right now because...
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Physician
Once we got used to the system, placing an order was pretty efficient. The product allows ancillary...
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Director
I know that we aren't using Beacon to its full potential, but I like that Beacon is integrated with...
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Physician
Beacon is clunky to a certain extent. It would be great if Epic could make the product easier to...
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Director
I like the options for treatment plans in Beacon. The system works well and is organized very well.
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Manager
I would absolutely buy Beacon again. Epic eventually keeps their promises. If there is something...
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Manager
During the COVID-19 crisis, I have seen a few other clinics with little buttons that tell them...
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Manager
The product is part of our long-term plans. If I had to leave my current job, I would choose to work...
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Manager
I rate Epic a little lower on ease of use because there are three or four different ways to do the...
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Manager
I like that data can be entered into the product by a fellow and then cosigned by the attending...
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CNO
Beacon has been a difficult system to set up. We had several challenges getting Beacon to work for...
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CNO
Beacon works well with all of our Epic systems. One of the benefits of Epic is that all of the...
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Physician
I see so much potential in the product. I just wish that Epic understood the care of cancer...
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Physician
I like that Beacon is evidence based and is connected to our decision support software. That gives...
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Analyst/Coordinator
In terms of how our dictation software works with Beacon, I don’t think there is a specific tool for...
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