Beacon Commentary
Filtered view: All
Subject Expert
Monique Rasband
VP of Imaging & Oncology
Commentary Summary
If you don't have a login, getting started is easy.
User Commentary
Product
Epic has made the automation of waste billing better since we have gone live on their system, but...
Login or Create an Account to see details.
Loyalty, Operations, Product
I don't know how Epic could make Beacon easier to use considering how complex it is. The system has...
Login or Create an Account to see details.
Relationship
Epic's support is one of their strong suits for sure. Anytime there is an issue, they will call us...
Login or Create an Account to see details.
Product, Value
One thing we like about Beacon is that everything is native to Epic. Being able to keep everyone on...
Login or Create an Account to see details.
Operations
There are no issues with Epic's training from the customer perspective. From the analyst's...
Login or Create an Account to see details.
Value
I am going to rate Epic between middle of the road and top of the scale for receiving my money's...
Login or Create an Account to see details.
Operations, Product
Beacon is stable, reliable, and best in class. There are not a lot of issues that come up. It is...
Login or Create an Account to see details.
Relationship
The vendor's technical support depends on the individual and their experience. So in terms of the...
Login or Create an Account to see details.
Product
There is not much technology development in this space, but the vendor delivers what is needed....
Login or Create an Account to see details.
Culture
We have some more implementations coming. Once we purchase the licensing, the model at Epic is that...
Login or Create an Account to see details.
Relationship
With Epic in general, they just have a good vendor support model where every module has its own...
Login or Create an Account to see details.
Product
Beacon really works for most patients, and it has been really good for our providers. Beacon is used...
Login or Create an Account to see details.
Product
Beacon works very well when it comes to enabling Children's Oncology Group protocols. The system...
Login or Create an Account to see details.
Relationship, Product
Beacon is still the best tool we have. It does most of what I need it to do. It is still better than...
Login or Create an Account to see details.
Loyalty, Product
Beacon is still awful for oral chemotherapy. I know Epic is working on that. But I'm still mad about...
Login or Create an Account to see details.
Product
What Epic provides is pretty good. The system has been pretty much status quo, and it has been very...
Login or Create an Account to see details.
Relationship
There were a lot of challenges with integration because it was a system-wide thing, but we could...
Login or Create an Account to see details.
Loyalty, Product
There are some pluses to Epic’s technology. I like the interfaces in Beacon. I like that we have...
Login or Create an Account to see details.
Loyalty, Relationship, Product
Beacon is a work in progress. I want to give Epic an opportunity to improve. There are so many...
Login or Create an Account to see details.
Product
The more users see of Beacon, the better they feel about it. They gain a comfort level with it. I...
Login or Create an Account to see details.
Loyalty, Product
Some things, like functionalities or reports, will disappear when we do Beacon upgrades. We will...
Login or Create an Account to see details.
Loyalty
Epic has a nice road map that is available, and based on the things I have seen in their development...
Login or Create an Account to see details.
Product
Beacon is lacking some interfaces for radiation oncology. That is a black hole.
Login or Create an Account to see details.
Loyalty, Product
Beacon as a system has recently gotten better because we have been able to implement upgrades in a...
Login or Create an Account to see details.
Relationship
We are in pretty close contact with our Beacon TS representative, so if we are lacking something or...
Login or Create an Account to see details.
Loyalty, Product
My satisfaction would increase if the system's functionalities were meeting our needs for...
Login or Create an Account to see details.
Relationship
Depending on the level of service difficulties or interruptions, we have always had very good...
Login or Create an Account to see details.
Operations
The quality of our go-live is dependent on the engagement of Epic and their customers. That is a lot...
Login or Create an Account to see details.
Operations, Product
From an oncology standpoint, Beacon does a lot of things well. It allows us to integrate our...
Login or Create an Account to see details.
Relationship
Epic's IT team members are pretty responsive when we reach out to them.
Login or Create an Account to see details.
Operations, Product
When it comes to Epic's upgrades, I sometimes appreciate the antiviral things, but there are times...
Login or Create an Account to see details.
Operations, Product
There seem to be major upgrades every couple of years with Epic. When I get used to a functionality...
Login or Create an Account to see details.
Relationship, Operations
I would like to have more direct interactions with Epic. There are committees, and we have internal...
Login or Create an Account to see details.
Product
There are still some areas in my workflow that could be easier for me and Epic. For example,...
Login or Create an Account to see details.
Product
This may not necessarily be Epic's fault, but our pathology people use a different system, and they...
Login or Create an Account to see details.
Value
I am not aware of what Epic is charging us for, but knowing Epic, they are probably charging us for...
Login or Create an Account to see details.
Relationship, Product
I haven't heard any complaints about Beacon.
Login or Create an Account to see details.
Product
Beacon is the best of its breed. It is quirky, but we love it.
Login or Create an Account to see details.
Relationship, Product
Beacon is a solid product, and Epic is a solid vendor.
Login or Create an Account to see details.
Relationship, Product
Based on the correspondence and everything I have seen with Epic, there is a pretty healthy...
Login or Create an Account to see details.
Operations
Epic continues to provide a stream of upgrades. We have very stable implementations, and the vendor...
Login or Create an Account to see details.
Loyalty, Product
There is excitement about future Epic features that we are working on. With development, Epic’s...
Login or Create an Account to see details.
Loyalty, Value
Epic isn't cheap, but we are satisfied with what we are getting out of the system. It replaced...
Login or Create an Account to see details.
Operations, Product
Once users started leveraging the treatment and therapy plans in Beacon, we had to do more...
Login or Create an Account to see details.
Relationship
Epic’s support is pretty good because the support people have a tremendous amount of documentation....
Login or Create an Account to see details.
Operations
Epic does a good job with initial training. Beacon is complicated, but it is necessarily...
Login or Create an Account to see details.
Product
Sometimes Beacon wants one thing and Willow wants another, and they don't always integrate the way...
Login or Create an Account to see details.
Product
Beacon does a very good job of helping us schedule and plan complex medication therapies. It has...
Login or Create an Account to see details.
Loyalty, Product
There is work to be done in Beacon because we still live in two systems; another system is used for...
Login or Create an Account to see details.
Relationship
We just got a new Epic technical support person assigned to us, and we mainly worked with them but...
Login or Create an Account to see details.
Product
Beacon is a superior product, far more so than our previous solution. Sometimes there are surprises...
Login or Create an Account to see details.
Loyalty, Relationship
Things are going well with Beacon. We have no plans to change or switch systems. We are very...
Login or Create an Account to see details.
Relationship, Product
I appreciate the way the system is linked to sites. We can always reach out to those sites. The...
Login or Create an Account to see details.
Product
Therapy plans are limited in Beacon. The system doesn't have all of the functionalities and options...
Login or Create an Account to see details.
Operations
I want to see Epic's training for the tool improve. It is important for Beacon's training to be...
Login or Create an Account to see details.
Product
One thing that we struggle with is updating treatment and therapy plans. That is because we have...
Login or Create an Account to see details.
Loyalty, Product
On the medical oncology side, I like the system's ease of use for clinical staff members. It is easy...
Login or Create an Account to see details.
Product
I like how the product integrates with our other radiation oncology product. We have some data that...
Login or Create an Account to see details.
Product
There are so many times that I use the search button in the Beacon chart, and it is phenomenal. I...
Login or Create an Account to see details.
Product
The treatment plans in Beacon are very easy to build for all staff to follow along and understand...
Login or Create an Account to see details.
Relationship, Product
Beacon essentially meets our end users' needs while providing safe patient care. Epic does a good...
Login or Create an Account to see details.
Product
With Beacon, I would cut some of the crazy new stuff that Epic is pushing out that people don't need...
Login or Create an Account to see details.
Product
With Beacon, I like the way we can build order groups, use rules, and build protocols that meet the...
Login or Create an Account to see details.
Relationship, Product
I don’t see anything changing on Beacon. I don't hear anybody who sees the bills from Epic complaining....
Login or Create an Account to see details.
Loyalty, Product
The upkeep of Beacon treatment plans continues to be a heavy lift for clinicians. The nice thing...
Login or Create an Account to see details.
Product
Beacon is very powerful and very complex. Things related to patient care are constantly changing....
Login or Create an Account to see details.
Loyalty, Product
Beacon works well. It is the Best in KLAS for medical oncology. We have had it for many years. And...
Login or Create an Account to see details.
Relationship, Operations
Epic relies a lot on local IT experts within health systems to train the frontline staff. Epic...
Login or Create an Account to see details.
Relationship
Phone and web support is so difficult because of Epic, and frankly, that support doesn't exist for...
Login or Create an Account to see details.
Loyalty, Product
A big opportunity in the industry is the road-mapping work. We are still on paper for the...
Login or Create an Account to see details.
Product
Beacon has some challenges because of the specialty we are in; many of the tools that do what we...
Login or Create an Account to see details.
Relationship, Operations
The Beacon team is very good. Even from the implementation, they were willing to offer additional...
Login or Create an Account to see details.
Product
The billing component of Beacon is a bit of a challenge. It is a big component of our work. We feel...
Login or Create an Account to see details.
Operations, Product
I like that Epic makes the information visible from more than one place and that it is fairly easy...
Login or Create an Account to see details.
Product
We added what Epic calls appointment requests, but we added that to the treatment plans and also...
Login or Create an Account to see details.
Product
There are a few things that don't integrate with Beacon well. Mostly they are more along the lines...
Login or Create an Account to see details.
Product
Some challenges that exist with Epic are the limitations of our regulatory framework at a federal...
Login or Create an Account to see details.
Relationship, Product
Epic isn’t perfect, but they are the best, and they are the industry standard. But they could still...
Login or Create an Account to see details.
Product
There are no published standards for the substantial time needed to build, review, and implement...
Login or Create an Account to see details.
Product, Value
The oncology area is evidence based. It includes complex treatment protocols. Those protocols are...
Login or Create an Account to see details.
Product
Part of the reason Epic pushes away from super days is at least in part driven by insurance...
Login or Create an Account to see details.
Relationship, Product
Epic, in some places, enables good continuity of care. In other places, they limit it. Epic's...
Login or Create an Account to see details.
Product
There are some patient safety holes in Epic’s design. Epic tries to push various solutions that...
Login or Create an Account to see details.
Relationship, Product
Some of the Epic staff doesn't understand the human factors that play into this, and we can tell...
Login or Create an Account to see details.
Product
I would tell a friend that Beacon is simultaneously awful and the best thing going on; that is my...
Login or Create an Account to see details.
Relationship
The people I work with directly at Epic are wonderful, lovely people. Epic in general has very...
Login or Create an Account to see details.
Product
There are some things that Epic does well. There are certain pieces of functionality that actually...
Login or Create an Account to see details.
Relationship, Product
Beacon is fine. It is the best of a bunch of bad products. It does not have the functionality to...
Login or Create an Account to see details.
Product
The way Epic recommends we do our chemo ordering drives me crazy. To give a dose of chemo, most...
Login or Create an Account to see details.
Product
If someone asks me what the best EHR for my specialty is, I would say Epic's product because I...
Login or Create an Account to see details.
Relationship
Epic is a multibillion-dollar company, yet they are trying to crowdsource everything and not...
Login or Create an Account to see details.
Product
Sometimes I shouldn't give the next dose of chemotherapy, but now the dose is double-signed and made...
Login or Create an Account to see details.
Relationship, Product
Rather than go through the work to have the Beacon interface do all the things that Epic would need...
Login or Create an Account to see details.
Relationship
One of the problems I have with Epic is that the company is so big that I don't feel like they are...
Login or Create an Account to see details.
Loyalty, Product
The scheduling is built into the treatment plans that we set up for our oncology patients in Beacon,...
Login or Create an Account to see details.
Product
One thing that is difficult with Beacon is that every job code has a different login. Nurses log...
Login or Create an Account to see details.
Operations
For training, all we ever end up getting from Epic are tip sheets, and I think videos would be...
Login or Create an Account to see details.
Operations
When we did the Beacon implementation years ago, there were a lot of promises made to us saying that...
Login or Create an Account to see details.
Relationship
There is really not a whole lot of participation at the executive level from Epic with various parts...
Login or Create an Account to see details.
Product
There are a good deal of safety checks built into Beacon. It is also helpful that it is so pervasive...
Login or Create an Account to see details.
Product
I'm imagining there is some reporting functionality in Beacon that I am not familiar with that...
Login or Create an Account to see details.
Product
The issue I have with Beacon is the ability to clearly see what is happening between inpatient and...
Login or Create an Account to see details.
Loyalty, Product
I think that satisfaction with the product is somewhat limited by our internal failures to...
Login or Create an Account to see details.
Loyalty, Product
The only things that we aren't happy with about Beacon are some company-wide decisions that affected...
Login or Create an Account to see details.
Loyalty, Product
Beacon is easier to use than any other program that we have seen. That is why I want to rate it so...
Login or Create an Account to see details.
Operations, Product
Our team does all of the training, not Epic. We have to tweak some things to make the system work...
Login or Create an Account to see details.
Product
We used to use a recruitment agency. The big part of using Epic's systems is that everything is one...
Login or Create an Account to see details.
Relationship, Operations, Product
With all of the applications, Epic is good about letting us know about functionalities that are...
Login or Create an Account to see details.
Operations
We have been very happy with Beacon so far. There are little things here and there that we wish...
Login or Create an Account to see details.
Product
From a Beacon oncology perspective, it would be nice to be able to get a larger snapshot view of...
Login or Create an Account to see details.
Product
Sometimes in its versatility, Beacon becomes a little more cumbersome, especially when we have...
Login or Create an Account to see details.
Operations
The initial implementation of Beacon taught us how to use the system. This may be true for some of...
Login or Create an Account to see details.
Loyalty, Product
I have concerns about clarity and safety around treatments, especially therapy plans. Therapy plans...
Login or Create an Account to see details.
Loyalty
We went with Epic's Beacon system because as a network, a plan was derived to move everything to one...
Login or Create an Account to see details.
Loyalty, Product
Our previous product was built from the ground up and designed for cancer centers and oncology...
Login or Create an Account to see details.
Operations
A lot of the feedback that we got on the training from Epic was that the classes were fabulous, but...
Login or Create an Account to see details.
Loyalty, Product
We like the security of Beacon. It has all kinds of different safety features, and that is very...
Login or Create an Account to see details.
Value
Everybody is pretty happy with Beacon as far as I know. I don't hear any comments from those above...
Login or Create an Account to see details.
Product
Beacon is a complicated build. Some of the dosing capabilities around carboplatin, which doesn’t...
Login or Create an Account to see details.
Relationship
Epic is great about communicating some of the changes in the solution and with functionality. They...
Login or Create an Account to see details.
Operations, Product
Beacon is great because it is customizable to everybody's unique preferences. However, sometimes...
Login or Create an Account to see details.
Product
One strong feature of Beacon is that if we have someone receive their first cycle of chemotherapy...
Login or Create an Account to see details.
Product
With the chemo consents in Beacon, if the patient doesn't have a preferred language other than...
Login or Create an Account to see details.
Product
With Beacon, I like the fact that we can track our outpatient interventions in the flow sheet...
Login or Create an Account to see details.
Product
A strength of Beacon is the ability to have all the appointment requests, lab orders, and call...
Login or Create an Account to see details.
Operations
The initial training from Epic was not adequate for my office or my staff. It was sparse and not as...
Login or Create an Account to see details.
Loyalty
I like my old system better than Beacon. It was not my choice to change. We were acquired by another...
Login or Create an Account to see details.
Featured Reports
Preferences