Beacon Commentary
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Monique Rasband
VP of Imaging, Cardiology, Oncology
KLAS VP of Imaging, Cardiology, Oncology - Monique Rasband
 
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User Commentary

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VP/Other Executive

Operations

A lot of the feedback that we got on the training from Epic was that the classes were fabulous, but...

Jul 2024
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VP/Other Executive

Loyalty, Product

We like the security of Beacon. It has all kinds of different safety features, and that is very...

Jul 2024
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Analyst/Coordinator

Value

Everybody is pretty happy with Beacon as far as I know. I don't hear any comments from those above...

Jun 2024
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Analyst/Coordinator

Product

Beacon is a complicated build. Some of the dosing capabilities around carboplatin, which doesn’t...

Jun 2024
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Analyst/Coordinator

Relationship

Epic is great about communicating some of the changes in the solution and with functionality. They...

Jun 2024
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Analyst/Coordinator

Operations, Product

Beacon is great because it is customizable to everybody's unique preferences. However, sometimes...

Jun 2024
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Analyst/Coordinator

Product

One strong feature of Beacon is that if we have someone receive their first cycle of chemotherapy...

Jun 2024
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Analyst/Coordinator

Product

With the chemo consents in Beacon, if the patient doesn't have a preferred language other than...

Jun 2024
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Analyst/Coordinator

Product

With Beacon, I like the fact that we can track our outpatient interventions in the flow sheet...

Jun 2024
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Analyst/Coordinator

Product

A strength of Beacon is the ability to have all the appointment requests, lab orders, and call...

Jun 2024
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Manager

Operations

The initial training from Epic was not adequate for my office or my staff. It was sparse and not as...

May 2024
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Manager

Loyalty

I like my old system better than Beacon. It was not my choice to change. We were acquired by another...

May 2024
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Manager

Loyalty

The functionality that Beacon is providing is great for our customers, so I’m looking forward to the...

Apr 2024
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Manager

Product

I like that there are so many Epic users across the United States. We can access Care Everywhere and...

Apr 2024
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Manager

Operations

For training, Epic will send out things for us to watch or tell us to read through printouts, and...

Apr 2024
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Manager

Operations, Product

The vendor doesn't always think about the clicks in the system. Instead, they think about making the...

Apr 2024
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Manager

Product

When it comes to reporting in the system, there are many different levels of an order. The system...

Apr 2024
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Analyst/Coordinator

Relationship

The Epic executives I deal with are good at their jobs, and there are escalation points.

Mar 2024
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Analyst/Coordinator

Product

The infusion module in Beacon is tough and clunky for end users, especially when it comes to...

Mar 2024
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Analyst/Coordinator

Product

Usability and treatment protocols are some of Beacon’s strengths. Also, the solution does thorough...

Mar 2024
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Analyst/Coordinator

Value

With Epic, we pay when we first implement a module, and there are also yearly fees. The vendor...

Mar 2024
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Analyst/Coordinator

Operations

Epic is good at organizing training and getting their customers to come up with a good training...

Mar 2024
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Director

Product

Beacon can be a little clumsy sometimes, so there are probably opportunities within our organization...

Feb 2024
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Director

Product

Beacon works fine most of the time. It serves our needs, and people understand how to use it.

Feb 2024
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Director

Relationship, Product

We got some upgrades for Beacon, and we gained a whole lot of functionality that we didn’t have...

Feb 2024
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Manager

Relationship, Product

When it comes to Beacon, it is hard to point to things that we would like to see Epic improve. There...

Feb 2024
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Manager

Relationship

The technical support that we get from Epic for Beacon is excellent. We have a technical support...

Feb 2024
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Manager

Operations, Product

Everyone struggles with all of Epic's systems. It is never as easy to use those systems as we would...

Feb 2024
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Manager

Loyalty, Relationship, Operations, Product

Epic has done a web migration and has gone to Hyperdrive. They put all their resources into their...

Jan 2024
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Manager

Product

Beacon works as promoted but isn't the most efficient thing. With Hyperdrive, some of what Epic felt...

Jan 2024
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Manager

Operations, Product

Normally, I would give the ease of use for end users a higher rating, but Epic’s therapy plan, which...

Jan 2024
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Manager

Operations

Epic does not support go-lives. They provide support, but Epic hasn't been on-site for anything that...

Jan 2024
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Manager

Relationship, Product

Epic does a pretty good job of supporting our organization’s interoperability goals. One thing about...

Jan 2024
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Manager

Loyalty

There are only a few players in this space. Once we commit to one of the players, we are never going...

Jan 2024
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Manager

Product

The problem with Beacon is that it is very configurable. It is like going into a store and really...

Jan 2024
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Manager

Relationship, Product

There is always room for improvement regarding Epic’s delivery of new technology. The speed of the...

Jan 2024
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Manager

Relationship, Value

I am pretty happy with Epic. We always want more functionality, especially if we know what is...

Jan 2024
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Manager

Relationship, Product

Epic understands the nuances of oncology care, and it is nice that they have taken the time to...

Sep 2023
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Manager

Operations, Product

The good and bad thing about Beacon is that there are 100 ways to do one thing. That is a...

Sep 2023
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Analyst/Coordinator

Loyalty, Product

Radiation is the big portion that doesn't integrate with Beacon, and there is also some cancer...

Sep 2023
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Analyst/Coordinator

Loyalty, Relationship

Epic is very proactive in terms of letting us know that there is going to be an issue, and they are...

Sep 2023
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Analyst/Coordinator

Product, Value

I feel like the tangible outcomes are there, but sometimes the reporting isn’t there, or maybe we...

Sep 2023
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Analyst/Coordinator

Relationship

Sometimes Epic says Beacon is going to do a bit more than we think. Whenever we have an upgrade or...

Sep 2023
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Analyst/Coordinator

Operations, Product

We answer a lot of questions for the end users. After we show them how to use Beacon, they get it,...

Sep 2023
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Manager

Product

Beacon puts information in a readable format. It keeps patient safety in mind because there is a...

Sep 2023
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Manager

Loyalty, Product

We want the ability to have road maps in the system. That is something that we have wanted for a...

Sep 2023
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Director

Operations

After the implementation, there was a lot of broken stuff that we had to fix. There could have been...

Sep 2023
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Director

Product

There are a lot of things in Beacon that are not intuitive at all, and we have to spend a lot of...

Sep 2023
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Director

Product

One of the biggest problems with Beacon is that for an infusion nurse, there is not one place to go...

Sep 2023
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Director

Product

One of Beacon's downfalls that is specific to treatment plans is that sometimes a provider will go...

Sep 2023
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CMIO

Product

The part of Beacon that doesn't really meet our needs very well is the radiation oncology part....

Sep 2023
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CMIO

Product

Beacon is actually very complicated. What the product really brings to the table are care plans for...

Sep 2023
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CMIO

Product

The problem with Beacon is that we only see a little slice of the orders of the care plan within the...

Sep 2023
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VP/Other Executive

Relationship

We would appreciate it if the vendor were more responsive to design tweaks and suggestions from the...

Sep 2023
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VP/Other Executive

Product

Our physicians and nurses find Beacon and our EMR’s general operability difficult with multiple clicks....

Sep 2023
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VP/Other Executive

Product

The navigation part of the product continues to be a frustration for our clinicians with the...

Sep 2023
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VP/Other Executive

Product

Beacon is very comprehensive, and it is a safe and effective way to manage chemotherapy. It would...

Sep 2023
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Analyst/Coordinator

Relationship

Epic keeps their promises. Sometimes we have to push them to get the work done; we tend to be early...

Sep 2023
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Analyst/Coordinator

Relationship

Epic is very responsive, and they try to get things done. If Epic gets a problem reported to them,...

Sep 2023
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Analyst/Coordinator

Product, Value

Beacon is necessary and very useful. It assists the physicians with getting the appropriate...

Sep 2023
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Analyst/Coordinator

Operations, Product

I like that Beacon is user friendly and that we can train Beacon to use a protocol. As long as the...

Sep 2023
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Analyst/Coordinator

Product

I would like to see order groups enhanced in Beacon. I would like different functionality that would...

Sep 2023
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Director

Culture, Relationship

Epic may have a vision, but they don't advertise it or share it well. From an end-user perspective,...

Aug 2023
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Director

Operations, Product

Beacon is very complex, especially for providers. There are a lot of pieces to it, and no one...

Aug 2023
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Director

Product, Value

Beacon needs a lot more integration with NCCN guidelines. There is so much touted opportunity that...

Aug 2023
||
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Director

Culture, Value

Epic is expensive, but if I wanted separate modules and separate hardware for all the things we...

Aug 2023
||
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Director

Product

If a health system uses Epic's EMR, integration is the easiest thing. Other sites can essentially...

Aug 2023
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Manager

Loyalty, Product

Two locations can have the product, but if the locations are not on the same instance, then things...

Aug 2023
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Nurse

Operations

During the implementations, we need more specific details about how to get the information to users....

Jul 2023
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Nurse

Product

Beacon feels like a safe. It works just fine. It isn't wild or crazy.

Jul 2023
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