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User Commentary

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Analyst/Coordinator

Functionality and Upgrades

We push the envelope with Beacon in our cancer center. Epic helps us do this and accommodates our...

Nov 2020
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Analyst/Coordinator

Other Observations & Comments

I think Epic sees us as a small entity. We would like to have more help with development. We have a...

Nov 2020
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Manager

Sales and Contracting

It is hard to define nickel-and-diming with Epic. With Epic's model, we pay one lump sum fee, and...

Nov 2020
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Manager

Functionality and Upgrades

The implementation was good, and the overall product quality is good. Beacon meets our current...

Nov 2020
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Manager

Interfacing and Integration

We have a third-party system, and it took much more effort to get that system to work with Beacon...

Nov 2020
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CMIO

Functionality and Upgrades

There are a few issues we have seen with Beacon. I am not sure there were great solutions for Epic...

Nov 2020
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Director

Functionality and Upgrades

I like that Beacon ties into all the other Epic products.

Oct 2020
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Director

Functionality and Upgrades

Beacon seems to be lacking some abilities to streamline the way that physicians actually do their...

Oct 2020
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Manager

Functionality and Upgrades

In the past, we customized a lot of Epic's system. This past year, we went through a reinstall where...

Aug 2020
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Manager

Interfacing and Integration

In an oncology scheduling model when looking at treatment plans, start dates, pharmacy integration,...

Aug 2020
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Manager

Functionality and Upgrades

When it comes to technology these days, I can go on my iPhone and figure things out most of the time...

Aug 2020
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Manager

Service and Support

There is support when it comes to Beacon. The Beacon treatment plans are the foundation of the...

Aug 2020
 Helpful

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Director

Functionality and Upgrades

Beacon is a good product, but it is not living up to its full potential. There is a lot of potential...

Aug 2020
 Helpful

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Director

Relationship

I don't have a lot of interaction with Epic. They have come on-site a few times to do segments and...

Aug 2020
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Director

Functionality and Upgrades

Enhancements that are beneficial to oncology are few and far between. I have seen some of the things...

Aug 2020
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Director

Interfacing and Integration

Epic is always trying to catch up. If they could integrate with the Commission on Cancer standards,...

Aug 2020
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Manager

Interfacing and Integration

We don't use Beacon to its fullest potential. However, what we do use is great and works very well....

Jul 2020
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Manager

Functionality and Upgrades

The concept of treatment plans works well in Beacon. The ability to organize information into one...

Jul 2020
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Physician

Future Outlook

I think my satisfaction will improve in a year. Beacon is probably a little slower right now because...

Jul 2020
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Physician

Functionality and Upgrades

Once we got used to the system, placing an order was pretty efficient. The product allows ancillary...

Jul 2020
 Helpful

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Director

Interfacing and Integration

I know that we aren't using Beacon to its full potential, but I like that Beacon is integrated with...

Jul 2020
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Physician

Functionality and Upgrades

Beacon is clunky to a certain extent. It would be great if Epic could make the product easier to...

Jul 2020
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Director

Functionality and Upgrades

I like the options for treatment plans in Beacon. The system works well and is organized very well.

Jul 2020
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Manager

Service and Support

I would absolutely buy Beacon again. Epic eventually keeps their promises. If there is something...

Jul 2020
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Manager

Functionality and Upgrades

During the COVID-19 crisis, I have seen a few other clinics with little buttons that tell them...

Jul 2020
 Helpful

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Manager

Functionality and Upgrades

The product is part of our long-term plans. If I had to leave my current job, I would choose to work...

Jul 2020
 Helpful

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Manager

Functionality and Upgrades

I rate Epic a little lower on ease of use because there are three or four different ways to do the...

Jul 2020
 Helpful

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Manager

Functionality and Upgrades

I like that data can be entered into the product by a fellow and then cosigned by the attending...

Jul 2020
 Helpful

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CNO

Implementation and Training

Beacon has been a difficult system to set up. We had several challenges getting Beacon to work for...

Jun 2020
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CNO

Interfacing and Integration

Beacon works well with all of our Epic systems. One of the benefits of Epic is that all of the...

Jun 2020
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Physician

Functionality and Upgrades

I see so much potential in the product. I just wish that Epic understood the care of cancer...

Jun 2020
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Physician

Functionality and Upgrades

I like that Beacon is evidence based and is connected to our decision support software. That gives...

Jun 2020
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Analyst/Coordinator

Other Observations & Comments

In terms of how our dictation software works with Beacon, I don’t think there is a specific tool for...

Jun 2020
 Helpful

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Director

Service and Support

Epic has been supportive through any issues that have come up during this COVID-19 crisis. With...

Jun 2020
 Helpful

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Director

ROI / Cost (care and feeding)

We would choose Epic again if starting over. I have worked with many other EMR vendors, and I would...

Jun 2020
 Helpful

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Director

Service and Support

I would rate Epic’s phone and web support highly. Having experienced other systems, I would say that...

Jun 2020
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Analyst/Coordinator

Functionality and Upgrades

One thing that we have implemented is an intelligent medication section for outpatient oral...

May 2020
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Analyst/Coordinator

Functionality and Upgrades

Overall, I think Beacon is great. I think it is a great improvement from what we were doing before....

May 2020
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Analyst/Coordinator

Functionality and Upgrades

It would be nice if there were some development as far as therapy plans go. In the therapy sections,...

May 2020
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Analyst/Coordinator

Service and Support

During the COVID-19 crisis, we have been working on the inpatient side of Beacon and getting some...

May 2020
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Analyst/Coordinator

Functionality and Upgrades

We went from paper to Beacon, and I think it is nice to have a way for the treatment plans to be...

May 2020
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Analyst/Coordinator

Functionality and Upgrades

My perspective and a physician’s perspective are a little different. Being able to stage a treatment...

May 2020
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Director

Functionality and Upgrades

Epic has quarterly releases, and that is something new. Institutions can choose how far behind they...

Apr 2020
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Director

Sales and Contracting

Within the general product contract, the vendor doesn’t bill for every small item. As we request...

Apr 2020
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Director

Implementation and Training

Epic certainly provides training out of the box for all upgrades and products. Our institution has...

Apr 2020
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Director

Interfacing and Integration

When we discuss Beacon, many people only think about Beacon’s treatment plans. But Beacon is also...

Apr 2020
 Helpful

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Director

Interfacing and Integration

Most providers will have a very difficult time separating out the Beacon product from the rest of...

Apr 2020
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Director

Functionality and Upgrades

We have had to do some custom building in order to meet current needs around biosimilars and other...

Apr 2020
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Director

Service and Support

Epic has patient safety events whenever there is a potential risk that is identified to them from...

Apr 2020
 Helpful

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Physician

ROI / Cost (care and feeding)

I like the product because the features are always pointing at other parts of the Epic system, so we...

Mar 2020
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Physician

Interfacing and Integration

The data links in Beacon should be better staged. Those are a struggle. The product is supposed to...

Mar 2020
 Helpful

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Director

Interfacing and Integration

I like the fact that the product is seamlessly integrated with the rest of the EMR. That makes it...

Mar 2020
 Helpful

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Director

ROI / Cost (care and feeding)

Even though our physicians howl and scream, Epic provides a superior product in terms of patient...

Mar 2020
 Helpful

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Director

Functionality and Upgrades

Epic does quarterly updates to the system. I don't know whether we have the latest version, but it...

Mar 2020
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Director

Service and Support

Epic could flush out support for the oncology model a bit better as well as for the new programs...

Mar 2020
 Helpful

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Director

Future Outlook

Epic is responding to the problems with the UI. That being said, we can definitely tell that the...

Mar 2020
 Helpful

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Director

Lessons Learned

On the Epic side, it is important to make sure that we build the protocols up front and that they...

Mar 2020
 Helpful

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Director

Interfacing and Integration

It would be nice if Epic had an integrated platform for radiation oncology. It would be great if...

Mar 2020
 Helpful

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Director

Service and Support

I would rate Epic pretty high in terms of proactive service. Epic is very good at driving tangible outcomes....

Mar 2020
 Helpful

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Director

Interfacing and Integration

The system provides exactly what the vendor says it will provide. Epic’s system is integrated, and...

Mar 2020
 Helpful

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Director

Implementation and Training

The quality and effectiveness of Epic’s implementation services are pretty good. They have those...

Mar 2020
 Helpful

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Director

Functionality and Upgrades

Epic was built on a platform for the ED or inpatient visits. In radiation oncology, we do series...

Mar 2020
 Helpful

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Director

Lessons Learned

If I had to do things again, I would probably run everything out of the other system we use. I would...

Mar 2020
 Helpful

 or  to see details.

Director

Sales and Contracting

In terms of nickel-and-diming, Epic definitely charges us by the module. We have to add people on....

Mar 2020
 Helpful

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Physician

Functionality and Upgrades

The only way we can order facility administrative chemotherapy is through Beacon. That has given us...

Mar 2020
 Helpful

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Physician

ROI / Cost (care and feeding)

The vendor is nickel-and-diming us. I really don’t think they should be charging us an...

Mar 2020
 Helpful

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Physician

Lessons Learned

The number one thing I would want executives at Epic to know about Beacon is that...

Mar 2020
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Physician

Functionality and Upgrades

Beacon does a lot of things particularly well. The design of the protocol and treatment plan are...

Mar 2020
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Physician

Functionality and Upgrades

It is truly frustrating that we are unable to preconfigure the build for inpatients and outpatients...

Mar 2020
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Physician

Implementation and Training

We had a miserable experience with our initial implementation because of the lack of continuity in...

Mar 2020
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Physician

Implementation and Training

There are problems with the way that Epic's training is set up initially; the training is too...

Mar 2020
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CIO

Functionality and Upgrades

The ease of use for end users is getting better, but the system is still very complex.

Jan 2020
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CIO

Functionality and Upgrades

I would highly recommend Beacon to others. I would tell people that Beacon is an excellent product,...

Jan 2020
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CIO

Relationship

Most vendors overpromise and underdeliver, but Epic is just the opposite. They underpromise and overdeliver....

Jan 2020
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CIO

ROI / Cost (care and feeding)

The system is working very well. We are more efficient and safe, and we are delivering better care...

Jan 2020
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CIO

Interfacing and Integration

There is great interoperability between the EHRs at different institutions, but we would like to see...

Jan 2020
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CIO

ROI / Cost (care and feeding)

Since implementing Beacon, we have been doing very well from a financial standpoint. A big part of...

Jan 2020
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CIO

Implementation and Training

We are truly partnering with Epic. Some of the key people that helped us implement the system years...

Jan 2020
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Manager

Interfacing and Integration

Beacon is part of our overall EHR, so I would buy it again because it integrates well. Beacon is...

Jan 2020
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Manager

Other Observations & Comments

Epic charging for every little thing has nothing to do with the module. That is an organizational...

Jan 2020
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Manager

Functionality and Upgrades

Epic’s training is very good, but our doctors struggled to learn Beacon. I always think there is...

Jan 2020
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Manager

Interfacing and Integration

We use Beacon in our infusion center, and we have infusion center patients in our inpatient setting....

Jan 2020