Flatiron OncoEMR (Mostly Ambulatory) Commentary
Filtered view: All

Subject Expert
Monique Rasband
VP Imaging, Cardiology, Oncology
KLAS VP Imaging, Cardiology, Oncology - Monique Rasband
 
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Featured  Report

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%
to see the full dataset.

If you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by   
Manager

Relationship, Product

I like that Flatiron OncoEMR is geared toward medical oncology. The scheduling of treatments is...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

Flatiron OncoEMR is not built for surgical things, so the scheduling for our surgeons is a little...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

Relationship, Operations

Since we started with the product, I have continued to go through all the self-teaching content that...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

Product

Flatiron OncoEMR is not an overly complicated program. Some of the older folks in the office who are...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

Relationship

With learning and keeping up-to-date on the changes that have been made, Flatiron really works well...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

Relationship

Flatiron is really on top of things when it comes to the product. There is a bit of rigidness. We...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

Relationship

When it comes to integration for our office, we have such mixed experiences with Flatiron. When I...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Product

We like that Flatiron OncoEMR is an oncology-specific solution, and they respond quickly when there...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

We like the way that we enter treatment plans and work with flow sheets in Flatiron OncoEMR. We also...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations, Product

Some of the workflows for MIPS are difficult to follow. The process is pretty much a box-ticking...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Culture, Relationship

Because we are in a certain region, we have a separate contact number, and I wish that Flatiron...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship, Operations, Product

Flatiron basically built their system on top of a legacy system, and they lost all of the original...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Loyalty, Product

Flatiron has fallen behind when it comes to staying up-to-date with the needs of the medical field....

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship

The vendor's support team is phenomenal. We absolutely adore our account person. They are amazing....

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Product

We have to fight, struggle, and work with the vendor to get them to do the integrations that we want...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship

With Flatiron OncoEMR, if we deal with the individuals who are assigned to our account, they can...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Culture, Value

Flatiron is charging us for things that are required for the system to be a certified EHR and that...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Loyalty, Relationship

Knowing where we are and where the vendor's road map is going, I have a feeling that my overall...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Product

I would like the vendor to improve their scheduling module. That module is too flexible. Someone can...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Relationship, Operations

Flatiron continues to improve the system every time they send us a release or listen to our...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Product

We participate in quality programs through the system, and it is really helpful to have labels and...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

COO

Operations, Product

Flatiron OncoEMR has a pretty clean interface with some intuitive work workflows built in; the...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

COO

Product

With Flatiron OncoEMR, there is a lot of rigidity in the user interface and what it can and can't...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

COO

Loyalty

We decided to move away from Flatiron, and that was prompted by the vendor’s decision to first exit...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

COO

Product

One of my complaints about Flatiron is the major updates they have made. One update was a rewrite of...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

COO

Operations

The initial training for Flatiron OncoEMR was excellent. The vendor had people out here to...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

COO

Relationship

If we have a very clear tactical question, the vendor’s support system is reasonable. They have a...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship

Flatiron has the same staffing issues that everyone else has had, so they have been a little slow...

Jul 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship

Our organization handles many areas of healthcare, and Flatiron has been really good at working with...

Jul 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Product

Compared to our previous EMR, Flatiron OncoEMR's infusion scheduling and regimen parts have been big...

Jul 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Product

We have had an issue in the system where it will allow users to order a test from a flow sheet that...

Jul 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Product

The system's scheduler page definitely needs some work. Right now, it is just a big grid and...

Jul 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship

Flatiron responds to our enhancement requests really well. They are very responsive and really quick...

Jul 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Product

There are some little things in the system that could be more intuitive. For example, one thing that...

Jul 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship

Flatiron staff members are very good to bounce ideas off of. When they aren't able to integrate...

Jul 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Loyalty, Product

Flatiron OncoEMR has historically been an oncology-specific EMR. Over the last few years, we have...

Jul 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Relationship

Flatiron has been great. We have been a growing practice, and we integrate practices into Flatiron's...

Jul 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Product

Flatiron tailors to the oncology market. We have physicians who come from hospitals that use big...

Jul 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Relationship

If I could, I would change the speed of some of the enhancements we have asked for. We are always...

Jul 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Value

Flatiron charges extra for the value-based model and their assistance program that is supposed to...

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship, Product

There are quite a few things Flatiron could still do to help their system. They are doing a lot of...

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship

With Flatiron, we struggle to get our issues fixed. I have a ticket that has been open for over a...

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Value

We are paying a lot of money. Flatiron is using our data, but we are not getting a lot back, and it...

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Product

I have recommended Flatiron OncoEMR to people. As much as we struggle, it is probably one of the...

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Product

I like the product when it functions. It doesn't always function as well as we want it to, though....

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship, Product

I would love improvements on Flatiron’s transparency for health equity and those kinds of things. We...

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Product

The clinical outcomes Flatiron is going for in the oncology space are helpful to the providers and...

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Operations

Initially, the implementation teams from Flatiron that come out and worked with us were great. They...

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

Some of the support we receive when we open up cases with Flatiron should be handled with a bit more...

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

Flatiron has gotten better over the last year about letting us know about updates and upgrades in...

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

We have brought up at least one patient safety concern and submitted an enhancement request, but we...

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations

The implementation team from Flatiron is great, and the driving force for us is the ability to...

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Culture

The costs we have from Flatiron are expected. There are additional charges that come about, but...

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Culture, Relationship

We have been with Flatiron for several years, and we get a new account manager approximately every...

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Product

We recently ran into some issues with Flatiron’s RCM program and with our billing. There are two...

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

I understand Flatiron’s process for enhancements, and I understand they have limited bandwidth to...

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Product

The product is easy to use and helps me provide good care. Flatiron OncoEMR helps me take good care...

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Relationship

I used to have a dedicated contact person that I could go to, but I don't have that anymore and have...

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

The only issue I have with Flatiron is that they removed the billing aspect, so now we have to use...

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Operations

If we have a question, then we go and ask, but there is no ongoing training. I would like ongoing...

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

Flatiron just charges for the providers, and they are pretty fair about that. The product is very...

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Product

Sometimes we have glitches or the system is down, and Flatiron has to wait until some offices report...

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty

Flatiron has been consistent with their billing. There are all these breakdowns of different things...

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Operations, Product

Problems that occur happen when Flatiron does an upgrade and does not give us ample time to learn or...

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

Flatiron could do better at keeping promises. They take a while to make adjustments in the system.

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Culture, Value

Flatiron has been pretty good with their charges because of the size of the organization we are a...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship, Operations

When updates come out, the only communication we get about them from the vendor comes via email. For...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Operations

I would like to get some online training rather than using Flatiron’s support. Vendors will always...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Product

The NCCN Guidelines in the system are extremely helpful. A lot of the things Flatiron is...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Loyalty, Relationship

A lot of Flatiron’s focus is on large organizations that have hundreds of providers, and the vendor...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Operations, Product

We appreciate how easy it is to work with Flatiron OncoEMR from a management, clinical, and IT...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Culture, Value

We don't see nickel-and-diming or extra charges or charges that are a surprise. Flatiron is clear in...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

We work with a variety of team members from Flatiron, and everyone is helpful and working together....

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty

Flatiron OncoEMR is intuitive and easy to use. Flatiron keeps on delivering new technology and...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Operations

The annual user group is well done and put together in a way where we can network and meet other...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

We have a monthly team talk that involves stakeholders from our team and Flatiron. The meeting is a...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Operations

We like the format of the training and feel like it benefits our team. Flatiron has online modules...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

Flatiron’s scheduling platform really lacks efficiency. The platform needs to be updated. We need...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

We have regular check-ins with the vendor, and those have been extremely helpful because they...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations, Product

Flatiron’s implementation services have improved a little over time. We would like to see continued...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Operations

For training from Flatiron, we first typically go to their help section or learning center. If there...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Culture, Value

There are add-ons for Flatiron OncoEMR that should be part of the standard workflow and should be...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

Operations

The training that Flatiron offers skims the surface, and we are left to figure out a lot on our own....

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

Relationship

Flatiron’s process for upgrades could use some improvement. If we see something that could work a...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

Product

We would like Flatiron to improve our ability to reorder drugs on the treatment plan page. I can...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

Relationship

I always submit tickets via email unless they are very urgent. I call to check on our tickets. The...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

Relationship

There is not a lot of proactive behavior from the vendor. We have to tell Flatiron when there is an...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

Relationship

The person from Flatiron that is assigned to our organization is wonderful. All I have to do is pick...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

Relationship

I would like to see Flatiron put more resources or give more thought to the things their customers...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Operations, Product

The updates with Flatiron are easy and automated. We know in advance when they have a new release,...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Loyalty, Operations

We moved to Flatiron OncoEMR for our medical oncology solution after we partnered with another...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

Our account manager likes to tell us to call the help desk team for everything. That is pretty much...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations

The training used to be excellent. The vendor had people come on-site yearly to sit with our team,...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Product

The product is a high-quality oncology EMR. We are happy to be able to work with Flatiron, and we...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Operations, Product

We see a lot of updates and new features come out regularly, and the vendor seems to stay ahead of...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Product

We would recommend the product to a friend or peer. We have recommended the product to cancer...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

The account manager program has been hit and miss depending on who we have gotten. I would not say...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Culture

I really like that Flatiron is sending out drafts before they send bills, just to make sure that...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

We have an ongoing call with our representative from Flatiron, and it is so easy to get in touch...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Product

Flatiron OncoEMR is an incredibly facile system. It is far better than many others in the market. I...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Operations

Flatiron did something recently, so I called them, and they fixed things. However, that was...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Product

Flatiron OncoEMR is a marvelous program. It is the most holistic EMR I have ever seen, but the...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Relationship, Product

If I have to change units, I have no idea how to do that, and frankly, neither do the people at...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Product

The vendor fixed the flow sheet notes for me. That is excellent, but I would much rather see what...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

COO

Product

Flatiron's reporting options are very hard to navigate. Sometimes, I don't feel like we can get what...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

COO

Relationship, Operations

When Flatiron adds something to the system, there isn't anything to tell us that that has happened....

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

COO

Operations, Product

Flatiron OncoEMR is very easy to use and read. Its end-user capabilities are one of its strengths....

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

COO

Relationship

When we first went to Flatiron, they were a much smaller company. We had a dedicated account...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

Flatiron OncoEMR is user friendly, but there are some very complicated scheduling mechanisms. We...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Operations, Product

I would definitely recommend Flatiron OncoEMR. If I were talking to another person in oncology, I...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Operations

We struggled in the beginning with the Flatiron implementation team. The communication could have...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Operations

Since the implementation, the people we have been in contact with, including our Flatiron...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Product

I am extremely satisfied as a user, and I do a lot of things with the EMR, so it works as it should....

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

The support we get from the Flatiron team really makes them stand out. That is the best part of...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

The biggest downfall of Flatiron OncoEMR is that some of our providers physically have to print out...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

Once something new comes out, there is a delay in it being uploaded into Flatiron OncoEMR. That is a...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations

We get more communication and information about upgrades in Flatiron OncoEMR than we used to. We get...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations, Product

Flatiron OncoEMR is very user friendly, and I like that it is very oncology driven. I have trained...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

In Flatiron OncoEMR, we don’t have a way to identify a patient that may have a problem. There are...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

When we start a ticket or whatever with Flatiron, weeks go by, and we never hear anything from...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

One of my pain points with Flatiron is that when I call them for help, they tell me to go to their...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

There are some things in the system that aren't intuitive, and we feel like Flatiron is more focused...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Relationship, Operations

Our biggest concern with Flatiron is the interface between Flatiron OncoEMR and our hospital. We are...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship

The stability of the platform is a top priority for us. Sometimes the system freezes for about two...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Operations

The training is all done via Zoom. I have seen the online training portal but have not used it.

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Operations

Our implementation of the product wasn't great. The vendor went through an acquisition, so there is...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Culture, Relationship

Flatiron keeps most of their promises, and they attempt to keep all of them.

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Operations, Product

The system's ease of use is one of our favorite things about it. The product is easy to navigate and...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

The fact that Flatiron OncoEMR is oncology based is huge for us.

Apr 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

As a vendor, Flatiron is easy to work with. They try to meet our needs if they can, and they try to...

Apr 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Operations, Product

I know that most of Flatiron OncoEMR is geared towards oncology, but I would like to see some more...

Apr 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

If I truly wanted just an EMR and not to keep up, Flatiron OncoEMR does what it needs to do. But in...

Apr 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations

The initial training was years ago. In terms of ongoing training, I think the vendor came on-site...

Apr 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

Over the last few years, the vendor’s proactiveness has gone down. Their communications sometimes...

Apr 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

I am not always happy with the answer the support team gives me. I don’t chat online, but I call the...

Apr 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty, Product

The integration between OncoTrials and Flatiron OncoEMR is not the best. The things we are putting...

Apr 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

We needed a certain functionality in Flatiron OncoEMR. We tried to bring it up with Flatiron, but...

Apr 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Operations, Product

From experience, I can’t do things quickly. Even a simple report takes a lot of time. In fact, I...

Apr 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Operations

Flatiron gives us notice and tells us what is coming, and their upgrades are usually free from bugs.

Apr 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Operations

Flatiron offers to get on the phone with us right away when we need them to teach us things.

Apr 2023
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF
Related Articles