Tell us about you
Work Email required
Organization required
First Name required
Last Name required
Job Title required
Phone required (###) ###-####, or int ######...
City required
State/Province required
Tell us about your organization
Looks like we’re already familiar with you!
Please press next to continue with the survey.
Looks like we’re already familiar with you!
According to your account type you are not eligible to take surveys at this time. If this is a mistake, please contact KLAS.
If you are trying to access KLAS research data and reports, an email has been sent to with a link to login.
If the email doesn't appear in your inbox, ask your IT department to add KLASresearch.com to your company spam filter's "whitelist", and check your email's spam folder.
Membership Commitment
In exchange for giving their feedback, healthcare providers can create an account to get access to industry reports, user commentary, and real-time ratings.
By submitting your account request, you are engaged in patient care as either an employee (or contractor) of your provider organization and that you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically. To learn more about how we process and protect your personal data, you may view our Privacy policy.
By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
Thank You! Your information was submitted successfully!
Next Steps - An email has been sent to . Please follow its instructions to verify your email, and login.
If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.
Thank You! Your information was submitted successfully!
Next Steps - A KLAS representative will contact you to discuss working with KLAS, typically within 24 to 48 hours.
If you have any further questions please contact info@klasresearch.com or 1-801-226-5120.
Surprise! Looks like we already have an account for you.
An email has been sent to blah@blah.com with a link to login.
If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.
Flatiron OncoEMR (Mostly Ambulatory) Comments
Filtered view: All
Subject Expert
Commentary Summary
Want to see full details?
User Commentary
Manager
Flatiron OncoEMR is intuitive and easy to use. There is more than one way to do the same functions....
Login or Create an Account to see details.
Manager
There needs to be more verbal communication about what training is out there for users.
Login or Create an Account to see details.
Manager
Like most systems, Flatiron OncoEMR does require interfaces to talk to other systems, but it is a...
Login or Create an Account to see details.
Manager
For oncology, Flatiron OncoEMR is one of the best products there is. One of the things that puts...
Login or Create an Account to see details.
Manager
Flatiron gives us a timeline, and they are very good about keeping up with their timeline. They do a...
Login or Create an Account to see details.
Manager
It would be nice to have the system be a little more customized for our physicians. Since the system...
Login or Create an Account to see details.
Manager
Overall, Flatiron does not nickel-and-dime. Some of the bigger frustrations come from having an...
Login or Create an Account to see details.
Manager
Flatiron should make sure that they are heavily involved and are listening to all sizes of...
Login or Create an Account to see details.
Manager
I truly thought we would have a delay with our last implementation, but I didn’t experience a single...
Login or Create an Account to see details.
Manager
Flatiron’s reliability and responsiveness are unbelievable. I think they have done a good job of...
Login or Create an Account to see details.
Manager
Flatiron's solution is simple to use. They do a good job of prepping the user and getting them what...
Login or Create an Account to see details.
Manager
The last year was very difficult for everyone on both a personal and a professional level. We had to...
Login or Create an Account to see details.
Manager
The solution is part of our long-term plans because it isn't easy to implement or change systems. It...
Login or Create an Account to see details.
Manager
Compared to the other oncology products that are on the market, Flatiron OncoEMR is a very good...
Login or Create an Account to see details.
Manager
Flatiron keeps some promises. They are very good at creating a good look and feel for the system and...
Login or Create an Account to see details.
Manager
Flatiron doesn't charge us for every little thing. They are very lenient about charging us fees...
Login or Create an Account to see details.
Manager
With Flatiron OncoEMR, we look to integrate with labs and hospitals. For example, if we have lab...
Login or Create an Account to see details.
Manager
A live person answers my call every time that I call Flatiron. My calls don't go to voicemail or to...
Login or Create an Account to see details.
Manager
If I send Flatiron an email, they will get back to me right away. One of their team members will...
Login or Create an Account to see details.
Manager
No EMR system is perfect, but I will give Flatiron OncoEMR credit where credit is due because it is...
Login or Create an Account to see details.
Manager
We use Flatiron OncoEMR because it is the closest to our specialty and the most configurable for our...
Login or Create an Account to see details.
Manager
The support staff at Flatiron responds to our questions quickly. They also take our suggestions and...
Login or Create an Account to see details.
Director
I am so angry with Flatiron right now. If someone is a hematology-oncology provider, then Flatiron...
Login or Create an Account to see details.
Director
We are leaving Flatiron because of the support. Flatiron doesn’t deliver on their promises. The...
Login or Create an Account to see details.
Director
Users are very happy with the product, and if we were an oncology-only practice, our satisfaction...
Login or Create an Account to see details.
Manager
Our satisfaction with Flatiron OncoEMR a year from now will probably be the same. There are things...
Login or Create an Account to see details.
Manager
I like that Flatiron OncoEMR is geared toward chemotherapy. It is easy to schedule the patients and...
Login or Create an Account to see details.
Manager
We are a multispecialty facility, and Flatiron OncoEMR is a little more challenging for some of our...
Login or Create an Account to see details.
CEO/President
Flatiron OncoEMR is fairly intuitive. We had been on a different EMR, and compared to that EMR,...
Login or Create an Account to see details.
CEO/President
Flatiron has an issue with saying that they are going to do things. They give us a timeline, and...
Login or Create an Account to see details.
CEO/President
Flatiron tends to nickel-and-dime, and that gets tiresome. They really nickel-and-dime more with the...
Login or Create an Account to see details.
CEO/President
Some facilities, especially small ones, have to go through the customer service portal and log a...
Login or Create an Account to see details.
VP/Other Executive
Flatiron OncoEMR is the most user friendly oncology EMR on the market. It simplifies the workflows...
Login or Create an Account to see details.
VP/Other Executive
The vendor is working on building things for research and clinical trial findings. The vendor has...
Login or Create an Account to see details.
Director
Flatiron charges us for every little thing. The interface costs are exorbitant, but they do provide...
Login or Create an Account to see details.
Director
Flatiron's training is not very efficient. There is no real training involved. They may put out...
Login or Create an Account to see details.
Director
Everyone says there is no system better than this one from an oncology perspective. We don’t have...
Login or Create an Account to see details.
Analyst/Coordinator
Flatiron OncoEMR is user friendly for clinical staff. I like that the health documentation and...
Login or Create an Account to see details.
Analyst/Coordinator
I would prefer that Flatiron be more on top of regulatory changes. I feel like they are always...
Login or Create an Account to see details.
Manager
The vendor just rolled out a research-specific tab in the system. The vendor has been slowly...
Login or Create an Account to see details.
Manager
Building regimens could be a focal point. The NGS test and different mutations with patients are a...
Login or Create an Account to see details.
Manager
I like the system because it is geared toward oncology. We haven't had something like that before....
Login or Create an Account to see details.
Manager
The only thing I really don't like about Flatiron is that they nickel-and-dime us for everything,...
Login or Create an Account to see details.
Manager
The only time I have contact with anyone at Flatiron is when I talk to my account manager every...
Login or Create an Account to see details.
Manager
Flatiron OncoEMR is completely integrated and connected from the patient portal to the doctor's...
Login or Create an Account to see details.
Manager
We don't have any executive involvement. We never need it because we never have a problem. The...
Login or Create an Account to see details.
Manager
We won't be on the system soon because we are moving to the system that our organization is using....
Login or Create an Account to see details.
Manager
I like how easy the system is to use. The vendor is really good about working with us if we have an...
Login or Create an Account to see details.
Manager
We don't get a lot of ongoing training. The vendor will update and change things sometimes, but they...
Login or Create an Account to see details.
Director
I like the ease of use of Flatiron OncoEMR. It is easily customizable. I like the layout and the...
Login or Create an Account to see details.
Director
Flatiron will talk about potential upgrades, changes, and system enhancements, but certain things...
Login or Create an Account to see details.
Director
With meeting regulatory reporting requirements, everything is becoming electronic, but the vendor...
Login or Create an Account to see details.
Director
We have to create interfaces with multiple entities out there, whether it be for government...
Login or Create an Account to see details.
Physician
Not much has really changed. I have continued to use Flatiron OncoEMR. The vendor has absolutely...
Login or Create an Account to see details.
Physician
We are trying to integrate at a site with a hospital system, and that has been a little bit of a...
Login or Create an Account to see details.
Physician
I would tell others that Flatiron OncoEMR is very good and user friendly. The system is modifiable...
Login or Create an Account to see details.
VP/Other Executive
The vendor's executive team should be more proactive about meeting with every practice. I don't...
Login or Create an Account to see details.
VP/Other Executive
Flatiron keeps their promises to a degree. There are updates that could certainly be improved upon...
Login or Create an Account to see details.
VP/Other Executive
As new things come out, Flatiron's philosophy is that the customer organizations should teach the...
Login or Create an Account to see details.
VP/Other Executive
When we are trying to integrate something, there is sometimes a lot of work that has to be done on...
Login or Create an Account to see details.
VP/Other Executive
The system works fine, and we have had very few problems with it. It is easy to use if people learn...
Login or Create an Account to see details.
VP/Other Executive
The way Flatiron handles updates is via email, not scheduled on-site training. When we reach out to...
Login or Create an Account to see details.
CEO/President
I can reach out to some of the Flatiron executives, and no matter where they are, they will pick up...
Login or Create an Account to see details.
CEO/President
On the weekend, Flatiron makes us send an email when we need support or the help desk, which is a...
Login or Create an Account to see details.
CEO/President
Flatiron recently came out with Flatiron Assist, which is a pretty remarkable solution. It is...
Login or Create an Account to see details.
CEO/President
Flatiron has a yearly meeting called OncoCloud where they invite a couple hundred oncologists,...
Login or Create an Account to see details.
CEO/President
We like that Flatiron OncoEMR is completely oncology-centric; it is made around everything that we...
Login or Create an Account to see details.
CEO/President
Flatiron helped us remarkably in the beginning with telemedicine. They did everything to get us up...
Login or Create an Account to see details.
CEO/President
We have a physician who works with other EMRs from vendors like Epic and Cerner, and that person is...
Login or Create an Account to see details.
CEO/President
Flatiron’s interconnectivity and willingness to interface with every other system have made things...
Login or Create an Account to see details.
CEO/President
We have been with Flatiron for many years; if they weren’t doing the job, we would have moved. We...
Login or Create an Account to see details.
COO
We don’t have a lot of problems with the system. The vendor is basically into the data arrangement....
Login or Create an Account to see details.
COO
We are not part of a big health system, so Epic, Cerner, and some of the other big vendors are out...
Login or Create an Account to see details.
COO
I don’t know of anything the vendor has promised that hasn’t come through. When the vendor comes out...
Login or Create an Account to see details.
COO
Everybody does virtual or online training now. It would be really helpful to have somebody here...
Login or Create an Account to see details.
COO
Flatiron OncoEMR has hundreds and hundreds of toggles, so we still have people realizing it has this...
Login or Create an Account to see details.
COO
Sometimes we ask for things that the vendor is not able to accomplish, but sometimes that is more...
Login or Create an Account to see details.
COO
The technology doesn’t really change much, but it could. We are not a huge practice, so sometimes...
Login or Create an Account to see details.
COO
The vendor's support people get back to us pretty quickly. They don’t have portals. We open a ticket...
Login or Create an Account to see details.
COO
The product drives tangible outcomes. We are just in and out of the software all day long, so no one...
Login or Create an Account to see details.
COO
The vendor's people are knowledgeable professionals. They are helpful and easy to do business with....
Login or Create an Account to see details.
VP/Other Executive
Upgrades almost happen on the fly. We don’t notice them. They are just there, and there are no problems....
Login or Create an Account to see details.
VP/Other Executive
There are still some things we are building on in the system. I don’t know whether any product is...
Login or Create an Account to see details.
VP/Other Executive
We have a great service team that I work with daily. The system is the biggest platform that we use....
Login or Create an Account to see details.
VP/Other Executive
There is nothing I don’t care for in the system. We always have suggestions, and Flatiron uses a lot...
Login or Create an Account to see details.
Manager
Flatiron has actually been pretty good through the COVID-19 crisis. We didn’t have to change too...
Login or Create an Account to see details.
Manager
Considering the products that are out there currently, I would buy Flatiron OncoEMR again. However,...
Login or Create an Account to see details.
Manager
I don’t think we get nickel-and-dimed by Flatiron. We obviously have a lot of things worked into our...
Login or Create an Account to see details.
Manager
We have a great project manager who is great about making sure we are hitting our goals. That person...
Login or Create an Account to see details.
Manager
Flatiron is proactive. They are pretty good at recognizing issues, alerting us, and working with us.
Login or Create an Account to see details.
Manager
The functionality isn’t meeting all of our needs today. There are still some things that need to be...
Login or Create an Account to see details.
Manager
Flatiron has some good things coming out on their road map, so if those things are truly in place in...
Login or Create an Account to see details.
Manager
Flatiron really did have a good process for implementation and a really good timeline. Not...
Login or Create an Account to see details.
Manager
The vendor was a little slow to help with telehealth when COVID-19 started. Eventually, they came...
Login or Create an Account to see details.
Manager
The initial training could have been a little better. For the amount that we pay them, the vendor...
Login or Create an Account to see details.
Manager
Our billing people aren’t happy with the product. They aren’t super thrilled with the ongoing...
Login or Create an Account to see details.
Manager
The product is expensive. On top of paying a large amount of money every year, we have to pay for...
Login or Create an Account to see details.
Manager
Overall, we are happy with the product. It isn’t perfect, but nothing is. We like it, and it is much...
Login or Create an Account to see details.
Manager
There hasn't been a whole lot of movement on Flatiron OncoEMR lately. Our oncology department has...
Login or Create an Account to see details.
Manager
Now that things with Flatiron OncoEMR have settled down, there seems to be a good workflow in the...
Login or Create an Account to see details.
Manager
Flatiron OncoEMR has a messy workflow that can be tricky and not smooth. There is a lot of clicking...
Login or Create an Account to see details.
Manager
When we started using Flatiron OncoEMR, we thought that the solution was going to be super easy, so...
Login or Create an Account to see details.
Analyst/Coordinator
Over the last few years, the service and support have improved greatly since Altos Solutions became...
Login or Create an Account to see details.
Related Reports View All Reports
Featured Reports
Preferences
Related Blogs
The Medical Oncology Market in 2019