Healthcare’s Data Science Platform Commentary
Filtered view: All
Subject Expert
Benjamin Cassity
Research Director
Commentary Summary
If you don't have a login, getting started is easy.
User Commentary
Product
I would recommend ClosedLoop to anyone, but I would be more enthusiastic about recommending them to...
Login or Create an Account to see details.
Relationship, Value
ClosedLoop is very good and very collaborative. I really like them. They were very helpful in...
Login or Create an Account to see details.
Relationship
ClosedLoop isn’t sitting on their laurels. They aren’t just going to keep on doing what they are...
Login or Create an Account to see details.
Relationship, Product
Healthcare’s Data Science Platform has a feature library that works really well. ClosedLoop hosts...
Login or Create an Account to see details.
Loyalty, Product
Going forward, as ClosedLoop works with bigger and bigger companies, they probably need a way to...
Login or Create an Account to see details.
Relationship
We have a tight relationship with the people who serve us, and ClosedLoop has dedicated service...
Login or Create an Account to see details.
Value
ClosedLoop charges for every additional service, and I feel like they are trying to upgrade me or...
Login or Create an Account to see details.
Relationship
ClosedLoop has not been proactive in their service. They have been working to make their service...
Login or Create an Account to see details.
Relationship, Product
ClosedLoop could try to factor in some more generative AI aspects to what they are doing because...
Login or Create an Account to see details.
Product, Value
I would encourage someone considering working with ClosedLoop to check them out and get a feel for...
Login or Create an Account to see details.
Relationship
The ClosedLoop team does a very good job of coming, sitting down, and strategizing with us on...
Login or Create an Account to see details.
Product, Value
We use Healthcare's Data Science Platform for care management–centric models that are driving more...
Login or Create an Account to see details.
Relationship, Operations
The meetings that we have had with the folks who are going to benefit from the data that the...
Login or Create an Account to see details.
Loyalty, Operations
The one question that we had after the initial evaluation of the product platform was when we were...
Login or Create an Account to see details.
Operations
The implementation has been unbelievably easy. ClosedLoop's documentation that they have provided to...
Login or Create an Account to see details.
Loyalty, Operations
Part of the initial implementation for ClosedLoop's system starts with our care coordination folks...
Login or Create an Account to see details.
Loyalty, Value
A few years ago, there was a movement inside our organization where we wanted to do some predictive...
Login or Create an Account to see details.
Loyalty
The term AI is being thrown around so carelessly right now that the management of expectations on...
Login or Create an Account to see details.
Loyalty
In three to five years, we will still be with ClosedLoop only if we find new differentiators from...
Login or Create an Account to see details.
Relationship
ClosedLoop is a partner that we stay in touch with regularly. We have a strong relationship when it...
Login or Create an Account to see details.
Loyalty, Product, Value
ClosedLoop was an accelerant for us before we had our own strong data-science capabilities. As an...
Login or Create an Account to see details.
Relationship
The big thing with ClosedLoop is that there has been a lot of turnover in the organization; that has...
Login or Create an Account to see details.
Loyalty, Relationship
When working with a vendor, we want to know what they are learning from other clients. We want to...
Login or Create an Account to see details.
Relationship
ClosedLoop is pretty responsive and creative. They seem to want to work with us and help us solve...
Login or Create an Account to see details.
Relationship
The only criticism that I can really give the vendor's support team is that there is occasionally...
Login or Create an Account to see details.
Loyalty
The reason we are keeping ClosedLoop's system at our organization is the vendor's willingness to...
Login or Create an Account to see details.
Culture, Value
We have only had one issue with the system. There is a bit of an ambiguous process for the data...
Login or Create an Account to see details.
Relationship, Operations, Product
ClosedLoop helps us with custom solutions. Everything is custom. All of the vendor's technology is...
Login or Create an Account to see details.
Operations
ClosedLoop has done everything that they have been able to on their end. There is probably more that...
Login or Create an Account to see details.
Relationship
We have dedicated representatives who are on calls with all of us. Our representatives are very...
Login or Create an Account to see details.
Operations
A lot of people don't know how to apply AI, and ClosedLoop provides a certain amount of consulting...
Login or Create an Account to see details.
Relationship, Value
ClosedLoop was really supportive of the data science hours. One thing for us is regular maintenance...
Login or Create an Account to see details.
Loyalty
We are impressed with the out-of-the-box tool that ClosedLoop has. There was so much customization...
Login or Create an Account to see details.
Relationship
I cannot oversell ClosedLoop’s C-suite engagement or their partnership. They did hard work for us,...
Login or Create an Account to see details.
Relationship, Product
ClosedLoop's generative AI capabilities are not working the way I hoped they would, but the vendor...
Login or Create an Account to see details.
Product
ClosedLoop's ability to incorporate AI has been great, and their risk stratification has been...
Login or Create an Account to see details.
Relationship, Product
ClosedLoop is a really service-oriented, flexible AI vendor that understands the importance of AI...
Login or Create an Account to see details.
Product
I'm maybe not fully up-to-date on everything that ClosedLoop says, but AI is very much in their...
Login or Create an Account to see details.
Relationship
We get direct consulting or access from the vendor’s top leadership with some of us and some of our...
Login or Create an Account to see details.
Relationship
I'm not of the delusion that every software is going to be perfect the first time we use it. We...
Login or Create an Account to see details.
Loyalty, Product
ClosedLoop’s integration isn't the most ideal. I think they are working on it to make it a little...
Login or Create an Account to see details.
Relationship, Product
ClosedLoop is pretty good at meeting our needs. I want to see what their take is on generative AI....
Login or Create an Account to see details.
Relationship
The one thing that is a standout for me with ClosedLoop is that one of their executives gave me...
Login or Create an Account to see details.
Product, Value
A significant part of revenue generation has been related to this product.
Login or Create an Account to see details.
Operations
Our most recent upgrade from ClosedLoop was pretty white glove in the sense that they made sure we...
Login or Create an Account to see details.
Culture, Operations
I felt like the expectations were well managed with ClosedLoop. I don't feel like there were smoke...
Login or Create an Account to see details.
Operations
For initial training when we started, ClosedLoop had very little in terms of training documentation...
Login or Create an Account to see details.
Product, Value
We take the analysis from the product and do something else with it in the business. We have a very...
Login or Create an Account to see details.
Product
Healthcare’s Data Science Platform is easy to use. That is honestly one of the biggest values. And...
Login or Create an Account to see details.
Relationship
ClosedLoop has been great. They have been a good thought partner from the start, and they are on...
Login or Create an Account to see details.
Loyalty, Product
The biggest thing for us was we needed a strong model that was predictive of spend, and that model...
Login or Create an Account to see details.
Product, Value
The models help us identify patients who are appropriate for clinical programs and get them in...
Login or Create an Account to see details.
Relationship, Product
Things with ClosedLoop are great. At the moment, they are doing a good job supporting us. We are...
Login or Create an Account to see details.
Relationship
ClosedLoop has been and continues to be the best vendor I have ever worked with in my career. They...
Login or Create an Account to see details.
Loyalty, Product
We have had to do customizations to take the system's output and adjust it to our current processes....
Login or Create an Account to see details.
Relationship
ClosedLoop was very engaged with us. They did very collaborative work, took feedback exceptionally...
Login or Create an Account to see details.
Operations
The platform is a little advanced for the average user. The vendor might be able to improve their...
Login or Create an Account to see details.
Loyalty
The vendor's familiarity with our data was a major factor in our decision to choose the system. We...
Login or Create an Account to see details.
Relationship, Product
It would be advantageous for ClosedLoop to talk about some of the self-service models that they have...
Login or Create an Account to see details.
Product, Value
We use a predictive model from ClosedLoop, and we get tremendous value out of that particular model....
Login or Create an Account to see details.
Product
We would like either an easier export of results or more built-in data visualization tools to have...
Login or Create an Account to see details.
Product
We would like the product to have modeling techniques beyond what XGBoost does. Many organizations...
Login or Create an Account to see details.
Relationship
The ClosedLoop team provided specific case studies early in our engagement, and they were open about...
Login or Create an Account to see details.
Product
The platform is designed to ingest our data and give us the raw output without a hassle. When there...
Login or Create an Account to see details.
Loyalty, Operations
We liked the one-on-one training and immediate support. The tool is sophisticated; users should...
Login or Create an Account to see details.
Relationship
We like that ClosedLoop is a younger business and is receptive to feedback and willing to grow with...
Login or Create an Account to see details.
Product
We would like improved data connectors to more readily read information from and write information...
Login or Create an Account to see details.
Relationship, Operations
ClosedLoop is a great vendor partner. We have consistently had excellent customer service throughout...
Login or Create an Account to see details.
Loyalty
Next year, we are going to expand our use of Healthcare’s Data Science Platform. We started in what...
Login or Create an Account to see details.
Product
ClosedLoop’s portal could be improved. We don't use it much because we find it a bit cumbersome, so...
Login or Create an Account to see details.
Relationship
With ClosedLoop, we spent several months building a model that truly reflected the population we...
Login or Create an Account to see details.
Relationship, Product
ClosedLoop is doing a good job of helping us with true data science. Their solution comes with a...
Login or Create an Account to see details.
Product
With the vendor’s ability to incorporate AI into existing products and workflows, the AI doesn't...
Login or Create an Account to see details.
Relationship
ClosedLoop is really good at not just doing the AI work but also understanding how that works with...
Login or Create an Account to see details.
Culture, Loyalty, Product
Within the data science platform, there is something called a patient health finder in which we can...
Login or Create an Account to see details.
Relationship
ClosedLoop has been very gracious in working with us on many things. All of their support people...
Login or Create an Account to see details.
Value
It is still early to see outcomes from the product, but I am very confident in our ROI analysis...
Login or Create an Account to see details.
Relationship
The vendor’s support is in real time for us. We work very closely. We have structured meetings, and...
Login or Create an Account to see details.
Loyalty, Relationship, Product
The market is so fast moving. But I would purchase ClosedLoop's product again and develop additional...
Login or Create an Account to see details.
Loyalty, Product
In terms of interoperability and the vendor’s ability to be FHIR integrated, they are working on...
Login or Create an Account to see details.
Product
The vendor has delivered ahead of schedule. We would not use ClosedLoop and continue to use them...
Login or Create an Account to see details.
Culture, Value
The vendor is not breaking our bank. The vendor avoids charging for every little thing, but that is...
Login or Create an Account to see details.
Operations
The ease of the implementation is because of what and how we implement. So we can take a set of...
Login or Create an Account to see details.
Operations
The only negative interaction we had with ClosedLoop was during the training for our data team on...
Login or Create an Account to see details.
Operations
The product is built for data scientists and their work, and there are parts that only the data...
Login or Create an Account to see details.
Product
We have some clients who have been impressed with the reports we are providing through ClosedLoop’s...
Login or Create an Account to see details.
Relationship
Everything I ask of ClosedLoop, they answer quickly and appropriately, and I have asked some...
Login or Create an Account to see details.
Loyalty
We have worked with ClosedLoop's AI solution for almost two years now, and overall, we have been...
Login or Create an Account to see details.
Relationship, Operations
For each AI model that we have created, we have gone through multiple validation strategy sessions...
Login or Create an Account to see details.
Relationship
ClosedLoop has always been very transparent, especially as we have built the models. The vendor is...
Login or Create an Account to see details.
Loyalty
If we are talking to payers about the product, we may talk about the predictive modeling initiative...
Login or Create an Account to see details.
Operations
The vendor provides definitions of risk factors, but sometimes the definitions are not intuitive...
Login or Create an Account to see details.
Product
ClosedLoop doesn’t fully integrate things with us. It would be great if they did, especially for the...
Login or Create an Account to see details.
Relationship
Our contacts at ClosedLoop are excellent and very quick. The vendor has brought high-level...
Login or Create an Account to see details.
Relationship
The vendor keeps most of their promises. They are a relatively smaller company, so sometimes some of...
Login or Create an Account to see details.
Product
One thing the vendor can work on is some integration with the EMR systems for workflows. That would...
Login or Create an Account to see details.
Value
The primary return on investment from the product is being more proactive in our intervention so...
Login or Create an Account to see details.
Relationship, Operations
ClosedLoopi has been a great partner; they are skilled at education and executing AI programs in...
Login or Create an Account to see details.
​
Featured Report
Preferences