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User Commentary
Relationship, Operations, Product
For AI solutions, we have a host of things that Epic is offering, like the generated responses to In...
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Operations
Things are a little tough because Epic doesn't provide our training. We have an internal team that...
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Operations
Outside of the implementation, there is nothing on the Epic side I would like to see improved. We...
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Operations
For physicians, we did user-setting labs for personalization, and those were really helpful for...
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Relationship, Operations
Epic kept their promises 50% of the time. They promised we would be able to go live and be prepared,...
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Operations
Epic’s training wasn't sufficient. We did the virtual training that Epic led, but because it was...
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Operations
I would absolutely buy EpicCare Ambulatory EHR again because it is a far superior application. We...
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Product, Value
EpicCare Ambulatory EHR is giving us way more reporting, transparency on work, and collaboration...
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Culture, Relationship
Epic is careful not to promise things they can't deliver. When we look at their timeline, Epic has...
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Operations, Product
Epic switched to regularly scheduled upgrades, and that was a big win. Previously, we were often...
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Operations
A lot of the ease of use of EpicCare Ambulatory EHR depends on the person who is using it and how...
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Operations
What we see on Epic's training is not exactly what things look like on the screen when we use...
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Product
EpicCare Ambulatory EHR is way better than other systems I have worked with. The interface is pretty...
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Relationship, Product
As a specialty provider, I always have complaints about EHRs because the vendors do the mainstream...
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Relationship
We have had some interactions with some of Epic's executives, and they come and listen and talk to...
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Relationship, Product
Epic could improve how they handle some of the items for the Gold Stars and Honor Roll. As an...
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Relationship, Operations
Epic is really good with their documentation and with getting us what we need. The Nova notes are...
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Product
We have had EpicCare Ambulatory EHR for many years. It is a poorly designed system, but its...
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Product, Value
The ease of use of the solution has created great satisfaction with our providers. The customizable...
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Relationship
I would 100% recommend Epic to others. Their support is top of class.
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Culture, Value
We sometimes are surprised that we need to buy certain things. We think they are included and then...
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Relationship
Epic's service and support are really good. They try to be proactive and get ahead of things. The...
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Value
In general, we have had a great experience with Epic. We have had high provider and staff...
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Relationship, Operations, Product
Epic now has regular upgrades with new and emerging technology. They are clearly forward-thinking....
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Product
The end-user experience is good with EpicCare Ambulatory EHR, yet we get complaints all the time...
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Operations
Epic's biggest benefit is that we can configure the program to do whatever we want however we want....
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Product, Value
Over time, there have been more add-on pieces with Epic. It used to be that there were the core...
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Loyalty, Relationship
Epic continues to listen to customer feedback. That is what differentiates them in the market. They...
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Loyalty, Value
With AI specifically, this is the first time I feel like Epic is doing a lot of charging à la carte....
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Product
We are such an old customer of Epic, and we have really strong documentation templates that drive...
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Operations
Epic could improve the upgrade training for their principal trainers so that they could go forth and...
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Product, Value
If I were to compare EpicCare Ambulatory EHR to other EHRs, I would give EpicCare Ambulatory EHR the...
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Product
If a provider were to come from another organization, as far as we know, there wouldn't be any way...
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Loyalty, Product
For EpicCare Ambulatory EHR, each of our practices has its own service area. Many of those areas...
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Loyalty, Relationship, Product
There are so many things out there. Experienced providers are coming through more and more already...
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Product
Reporting was a bit of a challenge. But we went from looking at ad hoc reports and getting things...
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Loyalty, Product
What I really like about the EHR is not being directly in patient care; it is about having access to...
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Relationship, Operations
We have been live with EpicCare Ambulatory EHR for many years, and I have a wonderfully trained...
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Relationship, Product
EpicCare Ambulatory EHR rates at the top of the scale in terms of supporting our integration goals....
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Operations, Product
An ambulatory EHR is probably a little confusing for patients and maybe also for end users in...
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Loyalty, Product
We wish there were certain things in EpicCare Ambulatory EHR, but Epic is working on those things....
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Relationship
I could probably find 20 not-so-great things to say about Epic, but they are responsive. We have our...
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Product
EpicCare Ambulatory EHR has been a considerable improvement from the product we moved from. It...
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Product
Since we are using EpicCare Ambulatory EHR hospital-wide, we see a lot of transparency with the...
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Product
There are some restrictions in EpicCare Ambulatory EHR. Because I am not certified, I can’t actually...
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Relationship
We have modified EpicCare Ambulatory EHR so well that for any changes that need to be done, we reach...
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Product
EpicCare Ambulatory EHR has some advantages and some disadvantages, but it is definitely a better...
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Loyalty
We spend a lot of money on Epic. We went to Epic for interoperability. They could pull everything...
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Operations, Product
EpicCare Ambulatory EHR is like an Apple product. It is pretty intuitive, and there are a lot of...
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Product
We need a better way to capture Medicare HCC coding. For clinicians, the fewer clicks it takes to...
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Relationship, Product
Epic is innovating faster than their competitors. The innovation in the past few years has been impressive....
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Value
EpicCare Ambulatory EHR is so expensive. Epic provides exceptional value, it is just a very high...
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Relationship, Product
EpicCare Ambulatory EHR is definitely a great product. The system is fairly easy to use. EpicCare...
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Relationship
Epic is very responsive. I have worked with them on and off for several years, and I have...
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Loyalty, Product
Some of the things that have impressed me about the system have to do with its ability to build...
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Operations, Product
There could be some improvement to where developers are working with end users when they are...
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Loyalty, Relationship
I don't feel like Epic ever rests on their laurels. With how big they have grown at this point and...
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Loyalty, Product
One thing that I would highlight about the system is that some of its user experience, particularly...
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Product
Overall, I remain very positive about the suite of features within the core product. Epic has done a...
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Product
The majority of physicians have no problem with EpicCare Ambulatory EHR. They like it. I think that...
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Value
The core product remains strong. A trend with Epic is that they are carving out different...
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Loyalty, Product
At the time we were looking at EHRs, we felt that EpicCare Ambulatory EHR was strong in literally...
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Operations, Product
The ease of use of EpicCare Ambulatory EHR is the selling point. It is easy to use and learn from...
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Product
EpicCare Ambulatory EHR is extremely good at communicating between caregivers because it is a fully...
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Operations
Epic was pretty helpful during our go-live. They sent us a fleet of people who were here for quite a...
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Relationship, Operations
Epic has ongoing webinar support that is really outstanding. They provided us with a webinar after...
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Product
We can customize things in the system, but Epic advises us to not customize too much because that...
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Loyalty, Operations, Product
Our employed physicians have done very well with the system. Our affiliated physicians, who are...
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Relationship, Operations
Epic has very good tools for their implementations, but they aren't very good project planners....
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Culture
Epic has adjusted some of their payment models recently, so we aren't constantly having to figure...
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Culture, Product
When Epic says they are going to do something, they will do it. The interoperability features and...
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Operations, Value
When we talk about EHRs and keeping up with training, most of that falls to the customer. We get...
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Relationship, Product
Epic recognizes that there are now many organizations that have been on Epic for decades, and when...
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Operations, Product
I don't think we would be struggling as much internally if EpicCare Ambulatory EHR was easier to...
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Relationship, Product
Epic Level-Ups is where Epic offers us free resources to do the technical build as long as we...
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Relationship
I like that this solution is a comprehensive EHR that goes across the entire organization. It...
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Relationship, Operations, Product
Epic could engage more physicians in their development across all their modules. Epic doesn't hire...
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Relationship, Product
Epic is the industry leader, and they have taken up functionality beyond what anyone else has been...
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Operations
We don't really use Epic's training services. We use our own training services for everything except...
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Relationship, Product
Epic always has some gaps because the regulatory environment keeps moving. No vendor is perfect....
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Relationship
Epic is pretty proactive, but they aren't perfect. Epic's support is pretty good too. We have a...
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Value
Epic is very expensive. We don't really use Epic's systems due to cost, but they are very...
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Relationship
I get the proper amount of executive attention from Epic. I don't want to have to call the vendor...
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Product
For Epic, some healthcare software is really complicated. The system could be better, but it is...
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Relationship, Product, Value
Epic provides the tools, but they don't really drive tangible outcomes as much as I want them to....
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Culture, Relationship
Epic is very cautious about what they promise, but when they do promise something, they really...
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Relationship
Epic will reach out and tell us that they found a bug and how we need to fix it. They reach out and...
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Operations
We don't have a lot of implementation services from Epic, although they are usually on top of...
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Loyalty, Relationship, Product
If I were on the market for a new solution, I would choose an Epic solution because Epic can replace...
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Loyalty, Product
The product is tremendously powerful. We have a really well-tuned quality program looking at...
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Product
I am overall very satisfied with Epic. I think a lot of our system with Epic is based on how we...
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Product
EpicCare Ambulatory EHR is extremely complex. One way the vendor can improve is by making the user...
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Relationship
EpicCare Ambulatory EHR is so broad. It just covers such a vast number of specialties and primary...
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Product
Epic is the gold standard, and it is used by so many organizations that interoperability is really...
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Culture, Value
In terms of the functionality that is available in EpicCare Ambulatory EHR, we don't get charged for...
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Product, Value
There are a lot of options for end-user customization in EpicCare Ambulatory EHR, which our clinical...
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Relationship, Product
We have a lot of problems with patients who come get their services done here and then maybe need to...
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Relationship
Epic is good at either building stuff for us or helping us find ways to meet those outcomes. We are...
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Loyalty, Product
Epic would be my first choice just because registration is so much easier. So far what I have used...
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Product
What I would like to see improved on with Epic is that they don't allow a lot of different changes,...
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Relationship
Epic is always working on EpicCare Ambulatory EHR. And they are always proactive. Epic is very...
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Value
Epic doesn't nickel-and-dime us, but if we get some new functionality, it is more than likely that...
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Value
We wouldn't have made it through COVID-19 if it hadn't been for EpicCare Ambulatory EHR. With our...
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Culture
We didn't understand quite a bit with Epic. They would say things, but they didn't really know our...
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Operations, Product
I have worked with Epic for years, and that is like working with Apple. I have gotten certified on...
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Product
I like that every part of the system is customizable. As a user, if I don't like something and want...
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Loyalty, Relationship
Epic is moving things forward with things like interoperability for imaging. Epic is working on a...
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Loyalty
We have seen multiple vendors' products. We are not in the market for a new vendor's product because...
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Relationship, Operations
Epic could do more to find ways to hear more providers' voices. I don't know how they would do that...
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Relationship
In general, Epic doesn't meet every single timeline, but they do communicate when they are not going...
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Operations, Product
Our skilled users use this solution very well, but the people on the lower end of the skill level...
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Operations, Product
We had an upgrade with Epic, and they brought in some pretty helpful things. The problem with Epic...
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Product
The biggest problem that we are having, like many other organizations in this space, is the number...
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Product
Ever since we transitioned to Hyperdrive, the performance has been a bit different, but the EHR...
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Relationship, Product
I find EpicCare Ambulatory EHR easy to use, but I hear many different things from end users. Not...
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Relationship, Product
Our state initiated some new laws about patient privacy, and based on those laws, Epic proactively...
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Product, Value
Epic's system is a massive expense for the organization, but being in that network of Epic clients...
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Operations
Epic has very comprehensive training that can be challenging to scale during the implementation....
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Loyalty, Product
Some organizations will make rules about how to do things, like immunizing people. Then, there is...
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Relationship, Operations, Product
I have done a lot of builds and have installed some custom properties and things that I can use in...
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Relationship
I have a good relationship with Epic, but I probably have more of a voice when talking to developers...
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Relationship
I meet with Epic's ambulatory support people regularly. They are responsive and are often proactive...
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Loyalty, Product
EpicCare Ambulatory EHR interfaces very well with our state's immunization registry. That is...
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Operations, Product
The problem with out-of-the-box solutions from Epic is that they require end users to go in and...
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Product
I would tell someone considering Epic that EpicCare Ambulatory EHR is a robust product that...
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Loyalty
It seems like the whole world is moving to Epic's systems, so it would be foolish to look at another...
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Relationship, Product
EpicCare Ambulatory EHR has gotten better over the years. There have been some big changes over the...
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Loyalty, Product
Epic's system is robust and can be adjusted to individual needs. We have been on the system for many...
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Loyalty
If we were in the market for a new core EHR, our number-one choice would be Epic's system. I think...
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Operations, Product
In terms of ease of use, our experiences with the system keep getting better. Epic's system has...
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Relationship
We have great support from Epic. We have an assigned resource for each Epic application, and the...
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Relationship
In terms of support, we sometimes forget how good we have it. We have a lot of opportunities to...
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Loyalty, Product
We have to use another vendor's system to meet one of our needs, but for the most part, our...
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Loyalty, Relationship, Product
Epic’s constant development is great. They are working on a lot of little things, including AI. We...
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Relationship, Operations
In terms of implementations, the vendor has pushed a lot on express lanes. We haven't had the same...
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Product
EpicCare Ambulatory EHR does what Epic says it is supposed to do. It is not difficult to use. And...
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Relationship, Product
Our doctors and nurses never complain about EpicCare Ambulatory EHR. It connects seamlessly with...
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Relationship, Product
We definitely have a connection with different Epic clients, but we would like to have more of a...
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Relationship, Operations
Epic has frequent webinars, and I participate in them all the time. The webinars are easy to follow...
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Relationship
Epic is very responsive. When organizations have ideas for improvements, the vendor acts upon those....
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Loyalty, Product
Epic is just starting to develop AI, and there are a lot of opportunities to improve the integration...
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Loyalty, Product
Epic would be on my radar if I were in the market for a new EHR because they are at the point where...
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Product, Value
Interoperability is probably the best thing about the solution. We have a large number of...
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Product
To make the EHR a bit easier to use, Epic needs to streamline the user interface. It tends to be...
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Relationship, Operations
Working with Epic is a mixed bag. The people who are more experienced in the ambulatory area have...
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Operations
Our implementation of the system was really rough. Part of the reason for that is that at its core,...
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Value
Epic hasn't kept their promises on many of their major workflows in the ambulatory and revenue cycle...
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Relationship, Product
Part of Epic's success is their consistency across applications. They figure out a secret sauce, and...
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Value
Epic's system is expensive for us as a small organization. Epic could give us a better discount and...
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Product
Epic has developed a bunch of features that we haven't implemented because we haven't had the people...
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Operations, Product
Quarterly updates have been much easier to roll out to end users, and training staff has become easier....
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Loyalty, Relationship
Part of me wishes that we had gone with Epic for cloud hosting. That would have simplified our lives...
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Relationship
Epic's system would absolutely be my first choice because I trust Epic. When we give them feedback,...
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Relationship
We have seen some delays from Epic when we have had questions. We always get answers eventually, but...
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Value
Epic's systems are expensive, but I think we get a good return on them. I don't feel like Epic's...
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Loyalty, Product
EpicCare Ambulatory EHR really meets our needs. The only places where it doesn't meet our needs are...
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Value
Getting our money’s worth is all in perspective. Epic's system costs too much, but we get our...
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Product
I would like Epic to improve data on the efficiency of people who are not doctors. They have Signal...
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Product
EpicCare Ambulatory EHR works and communicates well, and it is nice between the practices. When I...
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Product
With EpicCare Ambulatory EHR, I really like the integration with what we have and that there are...
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Product
One of the struggles that people have who work in both the inpatient and outpatient areas is the...
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Product
With ambulatory patients, we can typically see group schedules. If I am looking for my schedule, it...
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Product
There are things that I like about EpicCare Ambulatory EHR. Its user interface is very helpful. The...
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Product
I would like it if the out-of-the-box emergency department tracking board in Epic's ED application...
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Product
Epic has the evidence of a cohesive strategy when it comes to making it easier for physicians to do...
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Loyalty, Product
Our organization has merged with another group in another state, and that area uses Epic's systems....
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Product
Running reports in EpicCare Ambulatory EHR is easy. All the information we could ever want is there.
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Loyalty, Product
If I were in the market for a new EHR, I would probably stick with Epic's system just because I know...
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Relationship, Product
Epic is able to share different institutional experiences with ongoing regulatory requirements from...
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Product
The product supports my organization’s integration goals because of the vendor's general push toward...
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Relationship
Epic's support team is very responsive. Epic is always looking to develop and update products and...
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Product
Epic started with building hospital systems, so some of their offerings are still very hospital...
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Relationship
Epic has been a great partner. They have kept their promises. I would tell customers who were coming...
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Value
EpicCare Ambulatory EHR was either the same price or slightly cheaper than our old EHR, but it...
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Operations, Product
We are doing the upgrades that Epic recommends every quarter. There is a ton of work that goes into...
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Product
We love the software. If people are looking to build a rock-solid business that allows them to scale...
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Value
This year felt like a marked change with Epic where the vendor wanted to charge implementation fees...
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Operations
A big pain point has been Epic’s responsiveness in terms of implementation timelines. I bought...
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Product
I wish that some things from Epic would come out a little faster. On several occasions, we have been...
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Value
We would love it if EpicCare Ambulatory EHR could be cheaper. Epic charges a pretty penny, but they...
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Relationship
Epic's customer service model is phenomenal. The vendor has high standards, and if there is ever a...
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Relationship, Product
The amount of self-service information that Epic has is phenomenal, and Epic's user web is really...
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Relationship, Operations
Epic's handholding during implementations is good. My experience with the vendor's customer service...
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Product
The one thing that has always been difficult about EpicCare Ambulatory EHR is the way it is divided...
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Operations
Epic has a lot of their own training materials and web pages that they can use for things, but they...
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Relationship
EpicCare Ambulatory EHR is the only EHR that I have ever worked on. In my experience, working with...
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Loyalty, Product
EpicCare Ambulatory EHR is always improving. Recently, Epic has been trying to get more...
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Product
Epic has the largest EHR or the most adopted, so we get a lot of customization. There are a lot of...
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Relationship, Product
There have been some bumps with upgrades. Sometimes Epic will promote a new functionality in...
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Value
I definitely think EpicCare Ambulatory EHR is a good value, but I wouldn't say it is a bargain.
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Product
EpicCare Ambulatory EHR is pretty complex and challenging, and there is a learning curve for it....
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Operations
There are tons of ways to look through the data in EpicCare Ambulatory EHR. The challenge for us is...
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Relationship, Product
I like Epic because there is a lot of standardization. There is ease in pulling data from different...
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Operations, Product
The only thing that can be confusing sometimes is that each person can customize their Epic view to...
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Relationship
I have always said Epic stands out in two things. The beauty of Epic's system is that everything is...
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Value
Epic has gotten a lot better about charging because before, they charged for every little thing, but...
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Relationship
Epic has a pretty high turnover rate with the technical support staff. We have been very lucky in...
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Value
In some cases, Epic doesn't charge for something when they should and could. Other times, they...
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Product
When we go in to pull a patient who has been seen in the clinic and is not an inpatient, and we...
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Relationship, Product
Based on my experience with Epic, the process of development and getting updates on features we want...
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Product
I have experience with several EHRs that I have used in the past, and EpicCare Ambulatory EHR is...
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Relationship, Product
Epic has steering boards for all different disciplines and specialties. Some of the board members...
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Product
Like most institutions, we are probably an update or two behind the latest version. Most...
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Loyalty, Product
Epic has a good vision for where they are going. I think that one of the solution's strengths is...
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Product
The ease of use is definitely getting better. As an example, Epic has kind of redone some of the...
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Loyalty, Relationship
My satisfaction with the vendor’s executive involvement is primarily because my executives have a...
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Product
There are things that are a little bit different in our facility type as opposed to general...
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Loyalty, Product
If I were hypothetically in the market for a new core EHR or PM solution, for now I would still go...
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Loyalty, Product
When we compare EpicCare Ambulatory EHR with other EHRs, the system is as user friendly as an EHR is...
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Culture, Relationship, Operations, Product
It is really common for Epic to say that their system can do something, but when an organization...
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Product
I have used a few different EHRs in my career, and I have only seen how the sausage is made on one...
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Relationship, Operations, Product
When Epic pushes updates, there is no way to know what the updates are going to do until they are...
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Operations
I appreciate Epic's training process. Their classes are engaging, and their teachers are fun. I have...
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Product
EpicCare Ambulatory EHR is so complex. Once we figure it out and get our muscle memory down with how...
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Loyalty, Product
The product functionality in EpicCare Ambulatory EHR is not meeting all our needs today, and part of...
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Loyalty, Relationship, Product
EpicCare Ambulatory EHR definitely makes things measurable. That is one of the few benefits of...
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Value
Epic charges us for every damn thing. We pay an awful lot for EpicCare Ambulatory EHR. Every single...
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Loyalty
If a provider is coming from an Epic institution to work at an Epic institution, the transition is...
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Relationship
With the way Epic works, if something is available, we will get it. If it is not, Epic is working on...
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Relationship, Operations
Epic will send us a detailed document showing what is going to change. The analysts who do the stuff...
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Operations
Epic has a template for us to use to build our training, and Epic has a lot of programs. If we want...
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Product
Epic’s interoperability is good. The continuous improvement is always exciting for me to see.
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Loyalty, Product
In Basket has been very painful for people because it is a closed message system that works very...
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Relationship
Epic has a lot of things they are offering everybody worldwide. If there is an opportunity that...
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Value
There is great ROI. At the minimum, Epic helps us not leave money on the table. There was a lot of...
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Relationship
Responsiveness is very important because no matter how colorful a product looks, there is a chance...
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Relationship, Product
Epic is top of the line. My first entry into the EHR world was Epic, and I have seen the growth over...
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Relationship, Operations
Epic has their own dedicated team, but we have offered to help. We have a good relationship, and...
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Value
Epic implemented a new pricing model for APIs that made it prohibitive to use API technology, which...
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Product, Value
There is an excessive number of clicks in EpicCare Ambulatory EHR.
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Product, Value
One of the key things that EpicCare Ambulatory EHR does a great job at is tying the documentation to...
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Product
EpicCare Ambulatory EHR is a decent product. All our doctors like it, and it does everything we...
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Operations
Epic hasn’t really provided ongoing training, but they have release notes and stuff on the user website....
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Product
Epic’s functionality that they showed at a UGM regarding automatic replies has a lot of promise....
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Relationship, Product
Epic is revamping their MyChart strategy. We have a different app for messaging because MyChart...
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Loyalty, Product
Epic can very much dictate a lot of the rules around what they train on and whatnot, but the other...
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Relationship, Product
We are showing strong signs objectively and subjectively that we are understanding the functionality...
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Operations
If we were to do the Epic implementation again, we would insist on a timeline that included training...
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Operations, Product
Epic is really compartmentalized in the sense that they stay very far away from workflows. They say...
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Operations
Epic's guidance was really clear, but they are a smart company. They are worth a lot of money. We...
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Product
EpicCare Ambulatory EHR is sectioned out, so it is really easy to go through and fill out the...
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Loyalty
From my vantage point, I don't think there is any intention to move away from Epic. We continue to...
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Loyalty, Product
We did an internal survey on usability, and most people who joined the organization who came from...
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Loyalty, Product
We feel like Epic is moving at about the same pace as we are in terms of what we need to accomplish....
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Relationship
With Epic, there are so many people, resources, and applications. We are using dozens of different...
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Relationship
I have no problem with Epic’s ongoing support. I go onto the internet or call somebody if I need to,...
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Relationship
Epic tries to be proactive, but they don't always think ahead about some of their changes.
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Relationship
Epic is a unique vendor. Obviously, we pay them a lot of money, but they really want to have a close...
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Value
One of the strengths of Epic is collecting revenue to charge and collect. That does not matter much...
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Loyalty, Product
Epic’s ability to support the exchange of data and FHIR interoperability beyond demographics is...
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Operations, Product
If someone walks four miles to get a pail of water and has done that for 12 years, things stay...
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Loyalty, Product
EpicCare Ambulatory EHR is our number-one choice, and there is no second, third, or fourth choice....
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Value
Epic is so expensive, but at the same time, we have gotten our money's worth in the amount of money...
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Product
There are always little things we wish we could connect to within EpicCare Ambulatory EHR. When we...
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Product
The benefit of EpicCare Ambulatory EHR is also the problem, and that is that there are often so many...
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Relationship
Epic’s people are great to work with, and I think Epic has certainly worked hard to make sure we are...
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Product
One of the biggest things we see in EpicCare Ambulatory EHR is that problem-based charting is not...
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Product
Overall, EpicCare Ambulatory EHR is working well. We are getting through our notes and adding new...
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Product
One challenge we have with Epic is that we can see a report in Care Everywhere, but we can’t act on...
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Operations
Our expectation for Epic training was that we would do some eLearning training such as videos and...
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Product
The system is busy, and finding what we are looking for is a bit of a challenge. Sometimes, I don't...
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Operations
Since the implementation, our model is that brand-new staff members take the online Epic-based...
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Relationship
We have an executive BFF at Epic who we meet with regularly. One of the top executives hosts a...
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Relationship, Operations
Epic has a great help structure. They have Galaxy, and they provide a lot of guidance. Because of...
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Operations
Epic’s training is pretty good. They come out with visuals, have user conferences, and publish best...
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Product
The product has a lot of flexibility, but with flexibility, it becomes difficult to manage. Epic is...
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Relationship, Product
Epic meets our needs. They evolve with the industry. From our EMR to our financials, everything is...
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Relationship, Operations
A lot of times, our Epic person has to go back to the R&D folks. That takes a long time. Two things...
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Product, Value
There is a lot to EpicCare Ambulatory EHR. There are a lot of different ways to do the same thing....
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Relationship, Product
Overall, things are going really well with Epic. We continue to really push ourselves to be premier...
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Loyalty, Relationship
Moving to Epic is the right move. Customers should do what Epic tells them to do and adopt as many...
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Product
The best and worst thing about Epic is that they use a single code base. Their products work well...
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Relationship, Product
Data segregation is going to hit us like a brick wall at some point. We are very flat-footed in our...
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