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Relationship, Operations
I could have used an expert because the vendor was asking me to make a lot of decisions about things...
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Product
We gained some great functionality for our dashboard and for activity. We can run reports. We are...
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Relationship
It seems like there are a lot of new people. Epic is so young, so everybody is always having to get...
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Operations
I'm sure we pay quite a bit, but the project management was great. The vendor has really great...
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Loyalty, Product
Some functionality that we have lost moving to Tapestry is really more because we are tied in with...
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Loyalty
We have always wanted to have the documentation in Epic systems. That is why we chose Tapestry. It...
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Operations, Product
There has been a pretty big learning curve for this team. There were some bumps and surprises in the...
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Relationship
Epic is definitely still involved. They are still pretty responsive. We meet with them frequently,...
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Relationship, Value
Epic does support us connecting with other systems, whether it be via interfaces or whatnot. And...
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Product
We use different software systems, and there are differences in the data models and structure on the...
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Relationship, Product
Epic doesn't touch on the use cases that we would have on the payer side currently.
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