FinThrive Analyze Commentary
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Subject Expert
Dustin Cragun
VP of Revenue Cycle Research
KLAS VP of Revenue Cycle Research - Dustin Cragun
 
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User Commentary

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Director

Relationship

With some of our production tickets, I would like to see more urgency. I would like to see FinThrive...

Jan 2025
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Director

Product

FinThrive Analyze is a good product. It is customizable, but there is more planning around it....

Jan 2025
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Director

Relationship, Product

There is a lack of customization so that things meet our needs. Sometimes there is a challenge with...

Jan 2025
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Director

Product

Some of FinThrive’s data and products are not integrated. I know we get feedback when we want to...

Jan 2025
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Director

Relationship, Value

There are a few instances where we have asked for certain things and FinThrive charges us. I go to...

Jan 2025
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Director

Operations

FinThrive does provide good support during the go-live process. FinThrive’s training is pretty good....

Jan 2025
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Director

Operations

My recommendation for FinThrive Analyze would be positive overall. I would recommend that others get...

Jan 2025
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Analyst/Coordinator

Culture, Product

Something that I would like to have is a more robust position compensation solution to really track...

Jan 2025
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Analyst/Coordinator

Relationship, Product

I like that the vendor has made some recent improvements to their different dashboards and reports....

Jan 2025
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Analyst/Coordinator

Relationship

The vendor has a large team of very knowledgeable individuals, and they are pretty responsive. They...

Jan 2025
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Analyst/Coordinator

Relationship

The vendor is very proactive and responsive to any of our needs. The only thing I could say about...

Jan 2025
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VP/Other Executive

Product

What is missing from our core EHR analytics platform is probably the ability to integrate from where...

Jan 2025
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VP/Other Executive

Relationship, Product

We have had some improvements with the upgrades for FinThrive Analyze. We have better visualization...

Jan 2025
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VP/Other Executive

Product

I like the look of the dashboards in FinThrive Analyze. They are easy to use, but it is not easy to...

Jan 2025
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Director

Relationship, Product

I recognize that sometimes requests can be cumbersome for FinThrive, and they try their best to meet...

Jan 2025
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Director

Relationship, Product

FinThrive Analyze is a great start-up tool. FinThrive is a great vendor to use to get things going....

Jan 2025
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Director

Product

Sometimes it takes a bit for FinThrive Analyze's tables to update and refresh in our browser....

Jan 2025
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Director

Product, Value

I would buy FinThrive Analyze again if we had FinThrive's other products. I probably wouldn't if we...

Jan 2025
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Director

Relationship, Product

What is nice about FinThrive is that they are willing to work with us to customize the product to...

Jan 2025
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Director

Loyalty

Once we get FinThrive's A/R Optimizer product in, that will really help with denials, AI, map...

Jan 2025
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Director

Operations

We had an update with FinThrive Analyze recently, and we just had email instructions on how to...

Jan 2025
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Director

Product

Sometimes we have dashboards built, and we go through validation, and we go through testing. Then we...

Jan 2025
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Director

Product

Within FinThrive Analyze, there is a standardized view that is used for executive summaries, and...

Jan 2025
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Director

Product

One area where we are not as satisfied with FinThrive relates to an actionable insights part outside...

Jan 2025
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Manager

Relationship

We have had a handful of different account managers assigned to us because of their attrition. That...

Nov 2024
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Manager

Relationship

It isn't so much that FinThrive Analyze is a bad product. The issue is that the vendor's support is...

Nov 2024
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Manager

Relationship

FinThrive Analyze's functionality is broken. If there is an issue with files not loading or a file...

Nov 2024
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Manager

Relationship

FinThrive keeps their promises because FinThrive Analyze is a product that we have access to and can...

Nov 2024
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Manager

Relationship, Product

When FinThrive Analyze works, it is pretty easy to use, understand, and maintain. The problem is...

Nov 2024
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CIO

Relationship, Operations

FinThrive doesn't do a very good job of educating me to become self-sufficient. Even without telling...

Aug 2024
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CIO

Relationship

FinThrive's actual insights are more or less from self-service reporting. The vendor provided us...

Aug 2024
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CIO

Product

To me, our core EHR vendor's primary gap is that they more or less send out a report at the end of...

Aug 2024
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CIO

Value

I don't think that FinThrive nickel-and-dimes us. FinThrive Analyze isn't terribly expensive. Maybe...

Aug 2024
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CIO

Product

We have used FinThrive Analyze for some time. Our revenue cycle folks use the system for their...

Aug 2024
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