FinThrive Analyze Commentary
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Subject Expert
Dustin Cragun
VP of Revenue Cycle Research
Commentary Summary
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User Commentary
Product
We have seen some nice, good progress with FinThrive Analyze, and there have been some nice...
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Product
Sometimes, the insights from the solution don't feel actionable. There is a lot of data, and a lot...
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Operations, Value
The vendor does avoid unexpected costs for the most part. Even when we had some development requests...
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Product
The product’s reliability is a little questionable with FinThrive Analyze. We have lots of outages....
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Relationship
With some of our production tickets, I would like to see more urgency. I would like to see FinThrive...
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Product
FinThrive Analyze is a good product. It is customizable, but there is more planning around it....
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Relationship, Product
There is a lack of customization so that things meet our needs. Sometimes there is a challenge with...
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Product
Some of FinThrive’s data and products are not integrated. I know we get feedback when we want to...
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Relationship, Value
There are a few instances where we have asked for certain things and FinThrive charges us. I go to...
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Operations
FinThrive does provide good support during the go-live process. FinThrive’s training is pretty good....
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Operations
My recommendation for FinThrive Analyze would be positive overall. I would recommend that others get...
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Culture, Product
Something that I would like to have is a more robust position compensation solution to really track...
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Relationship, Product
I like that the vendor has made some recent improvements to their different dashboards and reports....
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Relationship
The vendor has a large team of very knowledgeable individuals, and they are pretty responsive. They...
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Relationship
The vendor is very proactive and responsive to any of our needs. The only thing I could say about...
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Product
What is missing from our core EHR analytics platform is probably the ability to integrate from where...
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Relationship, Product
We have had some improvements with the upgrades for FinThrive Analyze. We have better visualization...
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Product
I like the look of the dashboards in FinThrive Analyze. They are easy to use, but it is not easy to...
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Relationship, Product
I recognize that sometimes requests can be cumbersome for FinThrive, and they try their best to meet...
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Relationship, Product
FinThrive Analyze is a great start-up tool. FinThrive is a great vendor to use to get things going....
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Product
Sometimes it takes a bit for FinThrive Analyze's tables to update and refresh in our browser....
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Product, Value
I would buy FinThrive Analyze again if we had FinThrive's other products. I probably wouldn't if we...
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Relationship, Product
What is nice about FinThrive is that they are willing to work with us to customize the product to...
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Loyalty
Once we get FinThrive's A/R Optimizer product in, that will really help with denials, AI, map...
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Operations
We had an update with FinThrive Analyze recently, and we just had email instructions on how to...
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Product
Sometimes we have dashboards built, and we go through validation, and we go through testing. Then we...
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Product
Within FinThrive Analyze, there is a standardized view that is used for executive summaries, and...
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Product
One area where we are not as satisfied with FinThrive relates to an actionable insights part outside...
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Relationship
We have had a handful of different account managers assigned to us because of their attrition. That...
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Relationship
It isn't so much that FinThrive Analyze is a bad product. The issue is that the vendor's support is...
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Relationship
FinThrive Analyze's functionality is broken. If there is an issue with files not loading or a file...
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Relationship
FinThrive keeps their promises because FinThrive Analyze is a product that we have access to and can...
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Relationship, Product
When FinThrive Analyze works, it is pretty easy to use, understand, and maintain. The problem is...
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Relationship, Operations
FinThrive doesn't do a very good job of educating me to become self-sufficient. Even without telling...
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Relationship
FinThrive's actual insights are more or less from self-service reporting. The vendor provided us...
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Product
To me, our core EHR vendor's primary gap is that they more or less send out a report at the end of...
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Value
I don't think that FinThrive nickel-and-dimes us. FinThrive Analyze isn't terribly expensive. Maybe...
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Product
We have used FinThrive Analyze for some time. Our revenue cycle folks use the system for their...
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