FinThrive Analyze Commentary
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Subject Expert
Shawn Howell
Engagement Partner
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User Commentary
Relationship
We are able to make very quick contact for support. FinThrive communicates and helps with escalation...
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Product, Value
FinThrive Analyze has a lot of capability that we utilize that makes our job a lot more efficient....
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Product
The product is used heavily for denial tracking, payer-trend analysis, and monitoring of billing...
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Product
The data requires manual analysis and operational knowledge to implement improvements.
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Product, Value
We have been utilizing FinThrive for the price transparency machine-readable files (PT MRFs), which...
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Product, Value
We use FinThrive Analyze for accurate, payer-specific allowable amounts, or expected payments, which...
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Operations
I struggle with FinThrive Analyze, so hopefully FinThrive will come up with a one-on-one training...
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Relationship
FinThrive notifies us if there are any issues out there. Whenever I have had issues with them, they...
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Product
I haven't seen a lot of new innovation with FinThrive Analyze. FinThrive communicates changes that...
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Product
FinThrive Analyze has a lot of dashboards, and the dashboards are pretty user friendly. We can have...
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Relationship, Operations
I'm very happy with FinThrive’s training program and their professional training. They reach out...
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Operations, Product
FinThrive Analyze is a newer tool with FinThrive that we have been utilizing. There are some...
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Loyalty
FinThrive Analyze is not part of my long-term plans. It is analyzing my contracts. I can do some...
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Product
I would buy FinThrive Analyze again. We are using it for government contracting with success. There...
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Relationship, Product
FinThrive provides assistance when we run into any difficulties pulling the data we need. I work...
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Loyalty, Product
FinThrive Analyze is a central location to pull my reports for all my facilities. I can just switch...
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Relationship
The support from FinThrive is kind of a mixed bag. There are times when the support people are...
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Product
I don't think there is really anything missing from the solution. Generally speaking, the reporting...
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Relationship
FinThrive delivers actionable insights by responding to tickets and meeting regularly with part of...
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Culture, Loyalty, Relationship, Product
FinThrive is very much invested in trying to make everything work for us. We have a multitude of...
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Loyalty
I would not go with FinThrive again. That is why we made the choice to replace a lot of their...
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Operations, Product
The implementation of LLMs or algorithms that assess a broad scope of 837 and 835 data, along with...
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Relationship
FinThrive has a ticketing system, which I do not like, but it is typically easy. I call my...
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Operations
FinThrive is highly flexible with training. They have out-of-the-box stuff and self-service stuff,...
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Loyalty
We really like the solution, and we are looking forward to exclusively using FinThrive Analyze.
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Relationship, Product
FinThrive seems to always have data issues with the solution being down or files not coming in, so...
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Product
What is really missing from FinThrive Analyze is being able to see the difference between the...
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Product
It is very easy to identify areas of opportunity in FinThrive Analyze's data, graphs, and charts. I...
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Loyalty, Product
With the new functionality that we are going to have in FinThrive’s contract management system, I...
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Culture, Relationship
The salesperson says the system will do something, and the product ends up not doing that. FinThrive...
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Relationship, Product
I have had problems in the system, but I don’t most of the time. FinThrive has been very responsive...
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Relationship
If there is a planned outage, FinThrive posts that, and they tell us about that. That is not a...
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Relationship
When I get somebody from the helpline, they usually can do whatever needs to be done on the back end...
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Product
FinThrive doesn't provide us with source data, so if we don't have data going in that is accurate,...
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Operations
FinThrive doesn't really offer training for the system. They could do better with that.
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Relationship, Product
We had a few hiccups in our data, but that wasn't FinThrive's fault. I believe that FinThrive...
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Relationship, Product
When things are changing in our market, whether that may be for our government payers or for market...
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Product
FinThrive has some analytics tools, but those are add-on features. Being able to log into the system...
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Relationship, Product
FinThrive has come a long way to help us. We were struggling with the product, and they stepped in....
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Value
If we were to net down A/R or things like that to push files back, there would be an implementation...
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Product
We like the system's reliability. As long as our data feeds have been functional, we have never had...
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Product
FinThrive Analyze's success is that it can highlight opportunities that exist, such as edits that...
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Product, Value
FinThrive Analyze will give us the information for what we need to do and how we take things back,...
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Commentary Summary
Comment Type Breakout