CDM Master Commentary

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The request manager component of CDM Master is a great tool that we use to optimize a lot of our...

CDM Master has something called Request Master embedded in CDM Master, and FinThrive created a link...

CDM Master is a great product. It meets our coding and compliance needs pretty well. CDM Master...

There is only one thing in CDM Master that we wish were a little easier, and FinThrive is working on...

FinThrive doesn't train us, but they have videos in their repository, so we can view a quick video....

We meet with FinThrive regularly, but in between those meetings, if they notice something or...

CDM Master is pretty user friendly, but it needs to be more user friendly. It doesn’t meet all of...

We have to sign up for FinThrive's training. It is not just right in the application, so it involves...

I don’t have to reach out to support for FinThrive. I have a person that I contact when I have...

We hear from FinThrive’s operations people regularly, but we haven't heard from the salespeople for...

The more we get with the vendor, the cheaper the next little module we add on à la carte is. I get...

FinThrive is very proactive in their communication. I like that FinThrive comes and gives us a...

When Change Healthcare was hacked, FinThrive came to us proactively and asked whether we had a...

CDM Master is actually very scalable. Whenever we want to add something, FinThrive gets it done....

Our partnership with FinThrive is really productive. Whenever we have a question or concern, we...

CDM Master doesn't integrate fully with Epic, and Epic doesn't want to provide some things, so...

Knowing that we don't have the entire platform, it works really well. Our chargemaster works well...

FinThrive does virtual training, but they have also come on-site and done some training. They have...

The product needs some improvement. The implementation has been excessively long. The product has...

The solution meets our daily needs and expectations. The only consistent feedback I get is that the...

We used to have a dedicated person from FinThrive, but it seems like the vendor pulled away from...

When we are using CDM Master, the system is great. It has a lot of good information. We have been...

FinThrive usually keeps their promises. The only challenge we have ever had with FinThrive hasn't...

CDM Master does the work the vendor says it will. The system's functionality is fine. I haven't seen...

There have been a lot of organizational changes at FinThrive in the last few years in terms of...

There is a pretty tight level of integration with the way CDM Master integrates with our supply...

My overall satisfaction with the product and the vendor's support have gone down a few notches due...

It isn't that we are dissatisfied with the system, but reporting on data from pharmacy sources is...

I have worked on other software. CDM Master is very intuitive, and it is actually very easy to train...

We had one wish-list item that we already discussed with FinThrive. It is actually probably going to...

CDM Master is our go-to for everything, really. CDM Master has national and state recommendations,...