Contract Management
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Dustin Cragun
Research Director Level 2
KLAS Research Director Level 2 - Dustin Cragun
 
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User Commentary

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VP/Other Executive

The implementation of the system went very smoothly, and the implementation team was very knowledgeable....

Jun 2022
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VP/Other Executive

We felt that the reporting and analytics functions in our EHR system didn't meet all of our needs,...

Jun 2022
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VP/Other Executive

When we looked at vendors, we felt that nThrive Revenue Systems had the best solution for us. One of...

Jun 2022
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VP/Other Executive

The system is still relatively new, and we are working out some bugs. We had some issues with moving...

Jun 2022
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VP/Other Executive

The system from nThrive Revenue Systems is a relatively new product, and most of our key users have...

Jun 2022
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VP/Other Executive

At times, it takes some coordination and collaboration, but the vendor does keep promises. We are...

Jun 2022
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Director

We cannot get the system to be as clean or as accurate as we want it to be. There are many times...

Jun 2022
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Director

When the product was implemented, the vendor told us they would be able to do certain things that...

Jun 2022
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Director

nThrive is forthcoming with information, and they let us know about new products, changes, or...

Jun 2022
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Director

There are no product issues. The system definitely fits our needs and has been a great tool. The...

Jun 2022
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Director

We are looking to migrate away from nThrive Revenue Systems' solution because we moved to an...

Jun 2022
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Director

nThrive Revenue Systems has gotten more aggressive about their prices over the past couple of years....

Jun 2022
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Director

Sometimes there are issues with the file feeds or accounts not pricing once they hit the vendor's...

Jun 2022
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Director

Prior to COVID-19, the vendor would come on-site to do presentations on how we were using the...

Jun 2022
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Director

nThrive Revenue Systems will charge more for specialized reports, so they do nickel-and-dime.

May 2022
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Director

The system is actually keeping our insurance companies honest.

May 2022
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VP/Other Executive

It took a long time to get all our contracts modeled in nThrive's system. The vendor promised a lot,...

Mar 2022
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Director

The vendor's people are pretty good to work with. If we were to load contracts ourselves, we would...

Mar 2022
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Director

The vendor's people communicate with us through a portal. That portal is very robust, and everything...

Mar 2022
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Director

When the product changed owners, we didn't have to reload our contracts or anything. The product's...

Mar 2022
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Director

We started using the product because our organization went through an acquisition. The product was...

Mar 2022
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Director

The vendor charges us per contract load, but they give us what the fee would be per complex...

Mar 2022
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Director

No matter how complicated I make a contract term, it can somehow be loaded in to the product. The...

Mar 2022
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Director

The vendor loads our contracts, and with the way that auditing works in the system, we have to...

Mar 2022
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VP/Other Executive

nThrive treats us like a partner, and they try to do their best so that we can succeed. They have...

Feb 2022
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CFO

The product is part of our long-term plans because it is a software that we absolutely need.

Feb 2022
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CFO

I am a major fan of the product. It is extremely valuable to us, and it is accurate. Its user...

Feb 2022
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CFO

The solution is one of the pricier systems out there.

Feb 2022
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CFO

I would like a contract manager, a contract database, or something that could manage all of our...

Feb 2022
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CFO

We have had a couple of times when we have had to train new hires. Our trainer from the vendor just...

Feb 2022
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VP/Other Executive

Contract Management has been very stable for us. We have fallen into a very good system with the...

Feb 2022
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VP/Other Executive

nThrive Revenue Systems has very mature solutions. They are one of the massive industry leaders out...

Feb 2022
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VP/Other Executive

Contract Management can extract information back into our system; however, that integration is not...

Feb 2022
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VP/Other Executive

There are certain types of contracts that are very complicated that we do not have a module for. In...

Feb 2022
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VP/Other Executive

We are moving to a different contract management product because it is included in our EMR vendor’s...

Feb 2022
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VP/Other Executive

The product is a very robust calculation engine. It is more user friendly than another vendor’s...

Feb 2022
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VP/Other Executive

When we have nThrive Revenue Systems do something for us, like load contracts, the vendor’s people...

Feb 2022
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VP/Other Executive

We have been business partners with nThrive Revenue Systems for a long time and have had open...

Feb 2022
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Director

The system does a good job of taking some of the complex fee schedules and projecting out a...

Feb 2022
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Director

Every year on January 1st, our rates change. nThrive Revenue Systems could improve their contract...

Feb 2022
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Manager

There are some things that the vendor could add that would improve the product. The system is...

Feb 2022
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Director

We use the system to compare actual payments from insurance companies to what was expected. It...

Feb 2022
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Director

It has been a little bit difficult to get updates done.

Feb 2022
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Director

We don't have a whole lot of interaction with the vendor executives, but we have been very happy...

Feb 2022
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Analyst/Coordinator

The process that we use to relay information to the vendor works well. Our contract analysts do a...

Feb 2022
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Analyst/Coordinator

Overall, I am very happy with the vendor's service. The vendor has specifically given us a list of...

Feb 2022
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Analyst/Coordinator

The vendor could do more to develop the product. The system has a lot of fields, and navigating...

Feb 2022
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Analyst/Coordinator

The system is easy to use. It has help screens for users in case they get confused. The system's...

Feb 2022
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Analyst/Coordinator

The vendor sets up our contracts for the system, but sometimes, getting those contracts set up...

Feb 2022
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Director

We are moving away from Contract Management because our EMR vendor has solutions that are more...

Feb 2022
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Director

It takes the vendor longer to build contracts than it should. The way that the vendor keeps time is...

Feb 2022
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Director

If we were to add a new location to the system, the vendor would charge us for the build of that...

Feb 2022
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Director

In the past, the vendor's support people have been pretty reactive, but they have responded quickly....

Feb 2022
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VP/Other Executive

The vendor has made a lot of changes in the last few years. There are new client contacts that have...

Jan 2022
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VP/Other Executive

We use the solution for different models, and it is effective. The vendor is timely and thorough...

Jan 2022
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Manager

In nThrive's system, we can see where we sit with Blue Cross versus other insurance companies for a...

Jan 2022
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Manager

We have talked to nThrive about specific pain points and have asked whether we can do certain...

Jan 2022
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Manager

nThrive's product is good. We use it for negotiations. We load all of our contracts in. We use what...

Jan 2022
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Manager

nThrive is pretty good at trying to stay ahead of the game. We have an EMR that has a contract...

Jan 2022
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Manager

Managing contracts is a function nThrive has, but we do things 100% in-house. I load contracts and...

Jan 2022
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Manager

nThrive's product is very user friendly. Doing contracts in our EMR is not user friendly yet.

Jan 2022
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Director

nThrive's system is not working well for us at all. We had to hire additional staff members and...

Dec 2021
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Director

When the product is set up correctly, it does a good job. It can do all kinds of complex contract...

Dec 2021
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Director

Our issues started when nThrive took over MedAssets. We had no problems with MedAssets, but when...

Dec 2021
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Analyst/Coordinator

We were assigned a person from nThrive for a while that we could go to, call, or email, and we would...

Dec 2021
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Analyst/Coordinator

It isn't very user friendly to get the information that I need. When I was given the tool, it...

Dec 2021
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Analyst/Coordinator

If we need the system to do something that is already in the system, such as changing a word in a...

Dec 2021
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Analyst/Coordinator

I can pull reports, but the reports are only as good as the information that is put in. If someone...

Dec 2021
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Analyst/Coordinator

Something very problematic for us is that anything that is noncovered on an account or plan is...

Dec 2021
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Analyst/Coordinator

If I am looking for an account that has X, Y, and X, the system only allows me to search by X, and...

Dec 2021
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Director

We are going to be moving away from nThrive and using another vendor for contract management. We...

Nov 2021
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Director

nThrive has started to keep their promises around the contract management product. They are a day...

Nov 2021
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Director

The vendor's current contract management gives us some basic information about what the contract...

Oct 2021
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Director

Our problem with Change Healthcare buying nThrive Revenue Systems is that Change Healthcare has...

Aug 2021
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Director

The solution is good when it works. We have a direct support person who we have worked with for a...

Aug 2021
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Director

We have had a lot of problems with support. Overall, the vendor's service has declined, and their...

Aug 2021
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