Artiva HC
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Subject Expert
Dustin Cragun
Research Director Level 2
Commentary Summary
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User Commentary
The solution's fundamentals give us an opportunity to better navigate and manage inventories at a...
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When we first bought the system, we thought that we were being sold one thing, but some of the...
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The vendor gave us a pretty good starting point to train everyone else at our organization. When we...
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We can pull a file from our EMR and import it into the system every night. Then, our caregivers can...
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The product's ease of use is probably somewhere from average to a little better than average.
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We have seen a lot of issues with the product, and the level of support that we receive from the...
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There are a couple of different Artiva platforms, and depending on what platform we are on, we get...
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I am pushing to get an upgrade because that would work better for me. The vendor's new platform is...
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COVID-19 was very difficult because the vendor couldn't have their conferences. Seeing the landmark...
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Artiva HC is not very difficult to use, but the viewing screen is different than it has been on some...
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The vendor is always evolving and always taking our feedback. The vendor has meetings with people...
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Finvi has kept the majority of their promises. I have noticed that the vendor's response time hasn't...
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Our initial implementation was horrible. I had a ticket submitted every day. But since we got past...
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Finvi is really good with initial training. The vendor had training staff come in and work with us....
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Our organization didn't always have centralized customer service. Some areas never even sent bills....
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Even though there are things that upset me in the system currently, I like the product overall; it...
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Ontario Systems has experienced a tremendous amount of turnover in the people that we knew and...
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Artiva HC is highly customizable, so we have built a lot of specialized workflows. Part of what we...
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Ontario Systems is really very attentive. Our organization is one of those unique partners where we...
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Ontario Systems' services definitely serve a purpose. I really have to give them credit. The...
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I could not say better things about Artiva HC. When we get a certain level of support from one...
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