Artiva HC
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Dustin Cragun
Research Director
KLAS Research Director - Dustin Cragun
 
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User Commentary

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Manager

Relationship

Finvi has good intentions, especially the technical support people, but the vendor has so much...

Jun 2023
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Manager

Relationship, Value

I don’t like anything about Artiva HC. I think that has to do with the version we are on being old...

Jun 2023
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Manager

Relationship

Because of the change in ownership, it is a bit more difficult to do tickets with Finvi now. The...

Feb 2023
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Manager

Relationship, Product

Finvi is always pushing the envelope and expanding and doing more things, such as trying to improve...

Feb 2023
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Manager

Relationship

With some of the changes that have been made in Finvi's organization, it is a lot more difficult now...

Feb 2023
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Manager

Loyalty, Product

I think that things with Finvi will get better. I am optimistic that we will be able to smooth over...

Feb 2023
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Director

Relationship

The vendor's communication methods have changed since Finvi acquired the product. It was much easier...

Dec 2022
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Director

Loyalty

Finvi has made some changes, and we are looking to move to their new platform.

Dec 2022
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Manager

Loyalty, Product

Everybody wants to see reports, dashboards, and something in real time. All the dashboards in Artiva...

Dec 2022
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Manager

Value

Finvi is charging us for every little thing. They are charging us like a divorce lawyer and are even...

Dec 2022
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Manager

Operations

Finvi only has training for support teams, like analysts. The vendor does not provide any training...

Dec 2022
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Manager

Loyalty, Relationship

Artiva HC is very customizable, but the problem is that there is no support for that customization....

Dec 2022
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