Artiva HC Commentary
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Dustin Cragun
VP of Revenue Cycle Research
KLAS VP of Revenue Cycle Research - Dustin Cragun
 
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Manager

Product

The biggest strength of the product is its flexibility. There are a lot of ways for us to be able to...

Jan 2025
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Manager

Relationship, Operations

I like when Finvi has a yearly conference where they push the envelope, try to listen to our...

Jan 2025
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Manager

Relationship, Product

Finvi is a good vendor. They are constantly thinking of ways to make the RCM experience better and...

Jan 2025
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Manager

Operations

I know that Finvi has some integrated vendors. We experienced some hiccups where it didn't look like...

Jan 2025
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Manager

Operations

We did an implementation months ago, and it still isn't complete, so we have had that challenge with...

Jan 2025
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Manager

Culture, Relationship

The executive involvement is better today than it was when we first started. We had a resurgence in...

Jan 2025
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Manager

Loyalty

My satisfaction a year from now will probably be the same because I will probably want something new...

Jan 2025
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Director

Operations

The implementation was less than ideal. The implementation team did not have operational knowledge,...

Jul 2024
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Director

Relationship

Sometimes companies can offer things and say they can do this or that. But when it gets down to the...

Jul 2024
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Director

Culture, Value

With the new ownership, it seems like there is a cost for everything. It used to be that we could...

Jul 2024
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Director

Relationship, Operations

Normally, the vendor is very supportive with upgrades. But last time, they had a little hiccup, and...

Jul 2024
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Director

Culture, Product

Sometimes the product that the vendor promotes doesn't work exactly the way they say. It seems like...

Jul 2024
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Director

Product

The vendor is delivering things like APIs, some automation, and different things like that that are...

Jul 2024
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Director

Loyalty

The downside to Finvi is that I haven't seen a lot of the competitors, but I know that the product...

Jul 2024
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