Trace Commentary
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Subject Expert
Shawn Howell
Engagement Partner
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User Commentary
Product, Value
Vyne Medical is doing a lot of upgrades, innovations, and development. They have a program that...
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Relationship
Vyne Medical supports us very well and is very quick. They have a phone number, but I have never...
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Relationship
With Vyne Medical’s support, I’m extremely satisfied. They’re always readily available, and I like...
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Relationship
Vyne Medical does call us from time to time to let us know when they have any upgrades to their...
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Relationship
Our experience with the vendor has been very good. Vyne Medical is easy to work with, and they are...
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Operations
We don't use Trace enough. We could be better about that. I think that having more of a training or...
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Product
Trace is easy to use. We can find our patients in it, and we have hardly had any issues with it.
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Loyalty
We are going to go live with some automatic indexing options, and the vendor is offering us more and...
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Loyalty
We are implementing another solution from Vyne Medical, and the way they charge is not the way we...
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Loyalty, Relationship, Operations
All the team members at Vyne Medical really care about how their tool is implemented and that we are...
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Product
I like Trace. We had some hiccups with it, but there wasn't anything that we were not able to...
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Loyalty, Relationship
When we send an email, Vyne Medical is very responsive. Quickly, usually within an hour, they have...
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Relationship, Product, Value
Recently, we have been working really closely with Vyne Medical. We have done a lot of automation...
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Relationship
I especially like how quickly the vendor works to resolve issues when they arise.
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Relationship
I like Vyne Medical's leaders because they keep all of their promises. I also like how the vendor...
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Product
Vyne Medical could do a little better with the system's dashboards, like its management dashboard.
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Relationship
Vyne Medical's customer service is really great. Vyne Medical's people will usually get back to me...
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Product
Trace works great with all of our systems, and we use quite a few different systems. Trace is very...
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Relationship
I have worked with Vyne Medical for over a decade, and I have always been very satisfied with their...
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Relationship, Operations
Vyne Medical is a very good company. They are very responsive, and their training team is really...
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Product
Our customers are really happy with the product. I would like to see better and more integration of...
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Commentary Summary
Comment Type Breakout