iKnowMed (Mostly Ambulatory)
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Monique Rasband
VP, Imaging, Cardiology & Oncology
KLAS VP, Imaging, Cardiology & Oncology - Monique Rasband
 
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User Commentary

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Analyst/Coordinator

The regimen management is done very well. We can very easily see what is going on in the chart....

Mar 2022
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Analyst/Coordinator

Ontada seems very responsive when we give feedback. They are interested in our suggestions, and they...

Mar 2022
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Analyst/Coordinator

There are various areas in the chart that still could use some good improvement, and reporting and...

Mar 2022
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Manager

iKnowMed could cater more toward physicians in terms of the way they are able to do notes and...

Mar 2022
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Manager

iKnowMed is user friendly. It is easy to navigate in a patient's chart. There is typically more than...

Mar 2022
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Manager

iKnowMed is excellent for physician documentation.

Mar 2022
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Manager

iKnowMed is not good for reporting. The vendor hasn't improved the reporting center in any...

Mar 2022
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Manager

The customer support has significantly improved from years past, and the leadership is strong, but I...

Mar 2022
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Manager

The initial implementation training was not great. The ongoing training is good. We have a dedicated...

Mar 2022
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Manager

There is not a good system of integration with the hospital. If my patient is seen only in the...

Mar 2022
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Manager

We have one account representatative, and having their dedicated attention has been significantly...

Mar 2022
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Nurse

I like that iKnowMed has all the updates and reporting we need for a pay-for-performance model....

Feb 2022
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Manager

We have had an okay transition moving from the original iKnowMed to v.G2. We have had to make some...

Dec 2021
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Manager

One of the advantages of iKnowMed that we appreciate is that the regimens are always being updated....

Dec 2021
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Manager

We like the interfaces in v.G2, particularly in the lab module. We have a lot of data that...

Dec 2021
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Manager

Overall, we find it pretty easy to get data and run reports on our patients, and we get good...

Dec 2021
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Manager

The support is okay, but it isn't as good as it used to be. We are oncologists and cancer...

Dec 2021
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Physician

Ontada doesn't keep even the implied promises that they make. iKnowMed has core fatal flaws that...

Dec 2021
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Physician

The upgrades to iKnowMed have made it better than it used to be. The Clear Value Plus component of...

Dec 2021
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VP/Other Executive

We have been going through the transition from the first-generation version of iKnowMed to the...

Dec 2021
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Nurse

The product is easy to train staff on because of the layout and flow. I like that we can get to...

Nov 2021
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Nurse

We have two different oncology services, so we have two different systems. Better integration...

Nov 2021
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Nurse

The messaging system needs improvement. When I reply to a patient's message, the reply shows up as a...

Nov 2021
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Nurse

When we have a patient on an oral medication regimen, we have a hard time documenting the...

Nov 2021
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Nurse

I like that the system is geared toward oncology, but I wish it was geared more toward specialties....

Nov 2021
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Nurse

The system is easy to use. It is not so layered that we can't figure out what to do. If the vendor...

Nov 2021
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Physician

Ontada is pretty decent. I have a couple of problems that they won't solve, and that is driving me...

Aug 2021
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Physician

iKnowMed is a lot easier to manipulate than another vendor's solution. iKnowMed is efficient. We can...

Aug 2021
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Physician

When we go to the clinical problem section to pick what disease a patient has, there are at least 10...

Aug 2021
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Physician

If we decide we don't like the way we have picked a certain problem, we can change the ICD-10 code,...

Aug 2021
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Physician

Ontada is a third-party vendor for our EMR. They do things as a third-party vendor so that they can...

Aug 2021
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Physician

We have a mini version of iKnowMed on our phones, and it is very good. It is probably better than...

Aug 2021
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Manager

I am not surprised by any unexpected charges. We receive our money's worth. Anyone would want a...

Jul 2021
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Manager

Ontada does excellent with their support. For the past few years, I have had meetings on a regular...

Jul 2021
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Manager

We are still getting used to the system, but there are glitches that happen more often than not. I...

Jul 2021
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