Forcura
Filtered view: All

Subject Expert
Mark Allphin
Vice President of Sales
KLAS Vice President of Sales - Mark Allphin
 
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Featured  Report

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%
to see the full dataset.

if you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by   
VP/Other Executive

Relationship

Forcura is a newer company, and they are developing the product. The vendor doesn't know what they...

Nov 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Future Outlook

Forcura knows where they want to go. They have a beautiful vision, and they are going after it.

Nov 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Technology

We had some problems with the wound measuring tool that Forcura offers and had to turn that feature...

Nov 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

ROI / Cost (care and feeding)

We are nickel-and-dimed by Forcura. They are offering some new products now, and those come at an...

Nov 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Implementation and Training

Forcura could make more training available. Trainings are usually during lunch-and-learn sessions,...

Nov 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

The vendor's support is very good. Forcura does a good job with vendor executive involvement and has...

Nov 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Future Outlook

Forcura is a great platform overall and a great platform for attachments, which are what we mainly...

Nov 2022
||
(0)
 Thank you  Helpful

 or  to see details.

COO

Interfacing and Integration

The Forcura product integrates well with the other products that we use.

Nov 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Win/Loss - Why they were selected (by current clients)

Forcura’s product is user friendly, well integrated, and easy to use. It is fully integrated with...

Nov 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Relationship

Forcura does not want to talk to us. They always communicate through email, and there is no way to...

Nov 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Implementation and Training

The training for the product is awful; the training process is superficial. Forcura is not involved...

Nov 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Implementation and Training

We have troubles with the way Forcura trained our staff on the system. We have had to ask for...

Nov 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

ROI / Cost (care and feeding)

Because of Forcura, we get our orders back faster than ever. That increases our revenue.

Nov 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Implementation and Training

Our organization would buy Forcura again because the vendor keeps their promises. They did a great...

Aug 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

Forcura helps our organization with referral transitions and getting patients into our system....

Aug 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Service and Support

I would tell someone looking at Forcura that the system is user friendly and that the vendor is...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Future Outlook

We normally use the Forcura program to fax to doctors' offices and to archive documents. But we...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

There are a lot of features that I wish the Forcura system had. The system is really making it...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Lessons Learned

We can definitely fax, receive signatures, and archive things, but there are some additional...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Lessons Learned

I haven’t gotten any training from Forcura, but when I started working at this organization, someone...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

ROI / Cost (care and feeding)

I cannot transfer a member from one doctor to another. The Forcura system doesn't give me the option...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Service and Support

We called somebody one time for support, and they were friendly and tried to help to the best of...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Service and Support

I do see proactive messages saying that the Forcura system won't be available to use on a certain...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

Forcura used the train-the-trainer model remotely, and then several people came to help us see what...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Win/Loss - Why they were selected (by current clients)

We looked at another similar product, but we ended up picking Forcura because our leaders liked...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

ROI / Cost (care and feeding)

If there were a new module, we might be charged for it, but other than that, Forcura doesn't...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

ROI / Cost (care and feeding)

The Forcura system has been very beneficial. We have actually decreased our staff by about half. As...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

I love Forcura; the system helps so much. I am not a techy person at all, so I find the system to be...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

There is no perfect software, so we have to work around what Forcura can do. For example, sometimes...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

ROI / Cost (care and feeding)

For faster faxing, I recommend Forcura. The system is efficient and quick when we are dealing with a...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

Our nurses didn't have email addresses, so we had to give the nurses fake email addresses so that...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Service and Support

As a smaller company, Forcura’s help desk support was a lot faster than it is now. As Forcura has...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

The system works exactly as the vendor told us it would. We were able to eliminate local fax...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Future Outlook

Right now, the only area where Forcura could improve is getting information from orders signed...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Implementation and Training

Whenever anything new is implemented, Forcura puts out really good webinars and information.

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Service and Support

Forcura’s support is phenomenal. When we have any kind of issue and put in a ticket, we always get...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Service and Support

I am at a point where I need help, and I need the Forcura system fixed or we are not going to use it...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Functionality and Upgrades

We have a very hard time faxing out, and we don't even receive faxes in the system. We also use the...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Lessons Learned

I would recommend others not to go with Forcura. I just don't feel like their communication tool is...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Interfacing and Integration

We saw outcomes pretty early on from Forcura just from the fax portion alone. With our EHR,...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

Forcura is built on modern architecture. I would tell others considering Forcura that the other...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Interfacing and Integration

The whole point of us moving to Forcura was to have the attachment process integrated with our EHR....

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Win/Loss - Why they were selected (by current clients)

We have had a great experience with Forcura as a vendor. We actually chose them as a partner because...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

There is a learning curve for Forcura, so there is always room for improvement.

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Service and Support

Forcura has generally been really good about reaching out before we see an issue. Getting that...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

ROI / Cost (care and feeding)

We 100% achieved all outcomes and more. At the time, we were doing all of our order management by...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Functionality and Upgrades

We really like Forcura, and we would go with them again. The system makes order management easier...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Relationship

There are just a few things that would be helpful for us to be able to accomplish in the product,...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Win/Loss - Why they were selected (by current clients)

We chose Forcura because the system was integrated with the EMR that we were implementing.

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

The only thing I can say is that we would be crazy not to use Forcura. The dashboard and workflow...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Implementation and Training

There is not really any required ongoing training, but when the vendor releases a new upgrade, they...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Service and Support

The vendor's support team has the best support out of any vendors I have ever used. That includes...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Technology

The vendor offers a wound measurement on the mobile app, and we have certified wound care nurses who...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

COO

Functionality and Upgrades

I wish there were a way for our EMR and Forcura to communicate on tagging the physicians. That is...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

The reporting is good, but somebody like me who really likes to dig into things would like to see...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

COO

Implementation and Training

Forcura provided ongoing training that was incredibly helpful. The system is pretty user friendly...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

COO

Relationship

We haven't had any issues with the executive involvement from Forcura. If we had to go beyond our...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

COO

Service and Support

Every once in a while, we will come across a problem, but we just send an email to the support team....

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

COO

ROI / Cost (care and feeding)

At the beginning, the transition was a little difficult. But once we got the hang of the system, the...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Interfacing and Integration

We had some issues with the system's fax porting and fax line. We don't know whether the issues were...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Win/Loss - Why they were selected (by current clients)

We learned at a user conference that Forcura was our EHR vendor's preferred vendor for document...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

ROI / Cost (care and feeding)

We use Forcura's system for eFaxing. That is helpful when it comes to eliminating paper. Our orders...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Interfacing and Integration

We can do document management and quickly send things to our EHR from Forcura's system. That is...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Functionality and Upgrades

Forcura's dashboard is very user friendly. It looks clean, and it is very easy for us to see how...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Lessons Learned

I would tell others who were considering Forcura's system that they will need to have super users....

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Implementation and Training

Forcura did a pretty good job with our initial training. They are good at telling us about changes...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Interfacing and Integration

Forcura works well with our EHR because it is integrated. That is important. Our previous solution...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Other Observations & Comments

We knew quite a bit about the solution when we went live on it, but at first, we didn't know about...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Functionality and Upgrades

One specific challenge with the solution's messaging piece is that it can't communicate between...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Functionality and Upgrades

One of our wish-list items is a one-stop shop for provider signatures from caregivers. Right now, we...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Interfacing and Integration

I wish that Forcura's system could integrate better with our EHR. Then, all of our measurements and...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Functionality and Upgrades

Our end users find it a little difficult to determine exactly what they need from the system. We...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

Our biggest concerns are staffing and having our staff be able to use the app as though it were...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

With Forcura being such a strong product, it is surprising to see how glitchy the app is. We have...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Technology

One problem we have seen with the app is that when we had initially staffed all our employees with...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Other Observations & Comments

We had a goal to eliminate our paper medical records and charts. We also didn't want to have to ship...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Functionality and Upgrades

Forcura has helped us with two main things. They provided us with a digital documentation-management...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Interfacing and Integration

At the beginning, I would have thought Forcura was part of our system because the integration seemed...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

I have gotten locked out of the system a few times, and I have had to do new trainings. The web...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

Craig, Forcura's CEO, has always been very responsive, but we haven't met many of Forcura's leaders.

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Lessons Learned

I would tell others who are looking at the solution that it won't automatically solve all of their...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Functionality and Upgrades

I don’t hear a lot about Forcura from the end users, and that is a good thing. We have a superuser...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Interfacing and Integration

Forcura saved us money by adding certain functionality because we were considering a couple of other...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Implementation and Training

At times, I have needed training when Forcura has released things because I don't use the system all...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

ROI / Cost (care and feeding)

We started to be efficient with the system pretty quickly. I don't think that we received any major...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

ROI / Cost (care and feeding)

It isn't always easy to quantify our ROI from the system because of the nature of what the system...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Functionality and Upgrades

The most challenging thing about the system is that our folks have to work in two ecosystems. It...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Win/Loss - Why they were selected (by current clients)

There were only one or two vendors who were able to integrate with our previous system....

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

We set the bar right up front with what we wanted from Forcura. We had open communication when we...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Win/Loss - Why they were selected (by current clients)

We selected Forcura because of their reputation with different EHR vendors that we talked to....

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

I am very satisfied with the product quality. The integration works great. It truly is an easy tool...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

We have several different people at different levels at Forcura that have worked with us on...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

Forcura has been good at enhancements when we have wanted to see better analytics or tracking for...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Interfacing and Integration

I would like to see a little bit more interoperability when it comes to analytics tools. We want to...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

Every once in a while, the vendor's people are too quick to jump to a conclusion on an error....

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

Forcura is an orders-management tool that allows orders to be tracked with barcodes and sent to...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Win/Loss - Why they were selected (by current clients)

We selected Forcura's system because it was recommended by our EHR vendor. We hadn't used an orders...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

Forcura goes above and beyond to keep their promises. Their customer support is much better than...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

Forcura's product is excellent. It works the majority of the time. I would recommend the product to...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

ROI / Cost (care and feeding)

We saw outcomes within the first two weeks after setting up the system. We were able to eliminate...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Win/Loss - Why they were selected (by current clients)

We didn't look at any other vendors before we selected Forcura's system. We selected it because it...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Functionality and Upgrades

The system is very easy to use. It allows supervisors to monitor each employee's follow-up and...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Implementation and Training

Forcura did a great job with the implementation. Most of the implementations I have experienced have...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

ROI / Cost (care and feeding)

The biggest roadblock with the system is that there is often a delay in transmitting things to the...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

I have talked to a couple of folks at Forcura about future products that I like the sound of. The...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

ROI / Cost (care and feeding)

Our admission nurses and staff in the field can upload documents, such as orders and consent forms,...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Lessons Learned

I would tell others to take advantage of any support that Forcura gives for implementing the system...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Lessons Learned

I would tell others to go with Forcura. The one piece of advice I would offer is that some of the...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

Forcura keeps promises. They are great at communication. I can't think of anything they haven't...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Implementation and Training

The implementation with Forcura was one of the smoothest processes we have ever been through. Within...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Win/Loss - Why they were selected (by current clients)

Over the years, we have looked at a variety of different vendors that have provided a piece here and...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

I am very pleased with the open communication that we have with Forcura, and our representative from...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Future Outlook

We are looking forward to utilizing the circle portion of the Forcura product. That aspect is still...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Win/Loss - Why they were selected (by current clients)

The main reasons we went with Forcura were to get away from manual processes and to help us become...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

We are in good hands with Forcura, and they have been very open to our suggestions. We have actually...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Service and Support

In general, Forcura’s support is fantastic.

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

We purchased the product to integrate with our existing EMR, and that integration allows us to be...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

Before we got the product, we handled everything with printed paper and a fax machine. We had a...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

ROI / Cost (care and feeding)

All of our experience with the product has been positive. Being able to increase the technology of...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

ROI / Cost (care and feeding)

We probably saw time savings within a couple of months of using the product. Everybody got better at...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

ROI / Cost (care and feeding)

When we started working with Forcura, the biggest benefit that we saw was from some of the systems...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

ROI / Cost (care and feeding)

The way that Forcura bills us is comprehensive.

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Lessons Learned

I would tell someone who was considering Forcura's system that they should make sure that they...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

ROI / Cost (care and feeding)

We saw benefits from the product fairly quickly. There were some hiccups in the very beginning....

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Lessons Learned

Before we went to Forcura, everyone faxed their own documents and tracked things themselves. We...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

ROI / Cost (care and feeding)

We have the potential to go completely paperless with Forcura. Other things have just gotten in the...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Win/Loss - Why they were selected (by current clients)

When we were looking at EMRs, we wanted to streamline faxing just as much as we wanted a better EMR....

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Lessons Learned

From the initial phone calls to the project kickoff, working with the vendor has been very positive....

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

I don't know whether there was a lot of executive involvement from the vendor, but when we were...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

Teaching the staff was somewhat of a challenge and still is a challenge in terms of how we want them...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

ROI / Cost (care and feeding)

Forcura is integrated with our EHR. That was a key feature we wanted and was a big part of us going...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

There are times when the documents get lost. Sometimes I go into the chart, and I click on the...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

There are some features that I need for my doctors that haven’t been put into Forcura. Those would...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

We use Forcura's product for the majority of our faxes. Anything that comes in that would...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

In the beginning, there were a lot of kinks to work out related to not being able to find patients...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

The Forcura product is really smooth. I personally like it. I was very slow at processing referrals...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

Forcura has great responsiveness and communication with us. Their service is fantastic.

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Implementation and Training

Forcura is constantly sending us little webinars and things like that to watch for training.

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Future Outlook

The way that Forcura's system was first described to me made me think it was going to be a little...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Relationship

We call our person at the vendor, and they are usually available and try to get things to us pretty...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

ROI / Cost (care and feeding)

It is hard for some people to accept the product, and sometimes there is the question of scheduling...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

ROI / Cost (care and feeding)

There is a whole lot of paperwork in my trade. With that, we pay more in comparison to the amount...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

ROI / Cost (care and feeding)

With the product, we have a HIPAA-compliant communications tool, and that is a big plus. Getting...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Win/Loss - Why they were selected (by current clients)

When we were looking at products, we looked at other systems in depth in terms of how we would...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Interfacing and Integration

I would tell a peer that we haven't had many surprises from the product. However, off and on, the...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Relationship

The vendor could have more aggressive goals about what else they could do with the product, and the...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Other Observations & Comments

There are some notes that the vendor publishes regularly when their system is having issues or when...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Functionality and Upgrades

Forcura's system doesn't have its own commercial faxing utility, so Forcura goes out to contract...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

ROI / Cost (care and feeding)

The vendor has a flat fee structure, so we never really have the issue of the vendor charging for...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Implementation and Training

The product is not that hard to learn. It is pretty intuitive. We also had focused training sessions...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

ROI / Cost (care and feeding)

We have never paid anything other than our regular dues. There are no excessive costs.

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Implementation and Training

Forcura's solution is such a robust system that most of the people that are using it don't...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Technology

There hasn't been any new technology. If there is new technology, Forcura hasn't told us about it.

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Relationship

We dealt with some of Forcura's upper management team, and the people were really helpful.

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

ROI / Cost (care and feeding)

If I were talking to a peer about Forcura, I would tell them that the system would significantly...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

ROI / Cost (care and feeding)

The biggest benefit we had from the system was the ability to pretty much eliminate any paper faxes...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF