Forcura Commentary
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Paul Hess
Research Director
KLAS Research Director - Paul Hess
 
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User Commentary

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Director

Relationship

Forcura reacts promptly whenever we call them with an issue. When there are technical difficulties...

May 2025
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Director

Product

The top benefits of using Forcura's system have been work task assignments, workflow management,...

May 2025
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VP/Other Executive

Value

Forcura absolutely charges for everything. There are different modules within Forcura's system, and...

Apr 2025
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VP/Other Executive

Product

I'm a huge fan of Forcura. Because we no longer have fax machines, Forcura's system has been...

Apr 2025
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VP/Other Executive

Operations

Forcura doesn't provide any training unless we ask for it, and they don't have a lot of training materials....

Apr 2025
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CFO

Value

I'm very happy with the pricing for Forcura. What I was told is what I got. Forcura is doing exactly...

Apr 2025
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CFO

Product

Forcura is super easy to use and very simplified. That is what we love about it. It has a...

Apr 2025
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Director

Operations

Forcura does a great job of training and providing support documentation. They even gave us recorded...

Apr 2025
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Director

Value

Forcura’s e-signature platform for physicians to sign orders quickly has helped us reduce our...

Apr 2025
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CIO

Product

Forcura is a different kind of product. We haven't really heard any noise when the vendor has done...

Apr 2025
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CIO

Loyalty

I haven't had too many gotchas with the Forcura; the system works well. I haven't heard about any...

Apr 2025
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CIO

Product

Forcura is a consolidation point for an intake. We bring things into the system from referrals. The...

Apr 2025
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Director

Product

I have asked a person who uses Forcura's system every single day, and they like how the orders come...

Mar 2025
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Director

Product

The cons of the system are that the plan of care and interim-order format don't look crisp and...

Mar 2025
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Director

Product

We thought we could use electronic forms for admissions and all the forms we have to create, but if...

Mar 2025
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Director

Product, Value

The product really helps streamline the referral process, the intake process, and the process of...

Mar 2025
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Director

Culture, Relationship

Forcura has definitely worked with us anytime we have gotten something on the contract. The vendor...

Mar 2025
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Director

Product

We would like to see the interoperability in Forcura work more with our actual EMR.

Mar 2025
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Director

Loyalty, Product

We would really love to see more of the AI component be built into Forcura. I know that the vendor...

Mar 2025
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Director

Relationship, Product, Value

Forcura has really allowed us to streamline our processes and continue to grow while staying...

Mar 2025
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Director

Loyalty, Operations

I went to a conference, and that was how I met Forcura. I really had no idea that anything like...

Mar 2025
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Director

Operations

The implementation process went really well, and we had our implementation specialist, who was helpful....

Mar 2025
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Director

Relationship

In terms of the vendor delivering technology, if we had an idea, they would be responsive.

Mar 2025
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Director

Relationship

When we brought an issue to the vendor, they said it was good feedback because they didn't know the...

Mar 2025
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Director

Culture, Value

With Forcura, I know we had a situation with the billing at first. We were charged for something we...

Mar 2025
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Director

Operations

The training was a little harder to follow for somebody who wasn't familiar with the platform. The...

Mar 2025
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Director

Operations, Product

I have one end user who is really proficient in the platform and one who is still kind of learning...

Mar 2025
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Director

Product

I don't think we have really any problems with Forcura. We are still working through some of the...

Mar 2025
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Director

Product

The product has an interface with our EMR. The demographics flow over automatically to our EMR. That...

Mar 2025
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CEO/President

Value

Forcura does not avoid charging for every little thing. Even with the implementation, there are...

Mar 2025
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CEO/President

Product

With Forcura, our orders have been looking a lot better. We are getting them back in a timely manner....

Mar 2025
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CEO/President

Operations

The initial training on Forcura was pretty good, but we haven't received any ongoing training. I...

Mar 2025
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Manager

Product

The app that our clinicians use in the field is not awesome. The mobile app portion could be...

Mar 2025
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Manager

Product

In the office, the Forcura platform works very well. The desktop application part has been very good....

Mar 2025
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Manager

Relationship

When there is an issue with the integration, Forcura does a good job of letting us know. I don't...

Mar 2025
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Manager

Operations

My training for Forcura's system has been from other people, not necessarily Forcura, but the...

Mar 2025
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CEO/President

Relationship

Forcura's communication about potential problems is sufficient. However, I don't think that we are...

Mar 2025
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CEO/President

Loyalty, Relationship

The biggest factor in Forcura's ability to keep all of their promises has been their customer...

Mar 2025
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Director

Product

When I think about Forcura holistically, on the front-end side, the top benefit is that we can...

Mar 2025
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Director

Loyalty

Whether our EHR vendor’s referral management tool will succeed as a full replacement for Forcura is...

Mar 2025
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Director

Product

Integration is a weakness of Forcura. One thing Forcura would benefit from adding would be more...

Mar 2025
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Director

Product

There is not a lot of automation in Forcura, so we have to know what we want the workflow to be in...

Mar 2025
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CEO/President

Relationship

I had to call Forcura's support recently, and it seems pretty good. They answered, and everybody...

Mar 2025
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CEO/President

Operations, Product

I would like Forcura to have more AI built into the product, but I haven't had any trouble using the...

Mar 2025
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CEO/President

Value

I would tell others that if they signed up for all the Forcura products, to make sure they have...

Mar 2025
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CEO/President

Loyalty, Value

Forcura labels stuff for us. We don't have to upload and download. Being able to source data over...

Mar 2025
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CEO/President

Relationship

Forcura tries to keep their promises, but I think they got too big and lost sight of why they do...

Mar 2025
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CEO/President

Operations, Value

I had Forcura at another organization, and when the vendor first started, they were more hands on...

Mar 2025
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Manager

Operations, Product

Overall, I'm pretty happy with the product. I think it is fun and pretty cool. The product's ease of...

Mar 2025
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Manager

Product

One of the major things that we as a company like about Forcura's system is that it allows us to...

Mar 2025
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Manager

Operations

Forcura could provide more training materials and documentation that we could access regarding new...

Mar 2025
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Manager

Product

I would like more administrative capabilities in the system. I would also like the system to have a...

Mar 2025
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Manager

Value

I am not involved with the billing aspect of the account, but Forcura has specific charges that are...

Mar 2025
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Manager

Product

Some of the functionalities in the system need improvements. One is that when we are setting up a...

Mar 2025
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Manager

Relationship, Product

Forcura is open to communication and enhancement requests. They obviously prioritize common...

Mar 2025
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Director

Loyalty, Product

The things that Forcura has coming out for the product aren't things that we would really use, so I...

Mar 2025
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Director

Product, Value

The top benefits I have seen from using Forcura are order management and referral processing.

Mar 2025
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Director

Relationship

We have gotten really lucky with our executive account managers. They don't bypass any issues. They...

Mar 2025
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Analyst/Coordinator

Operations

There was one aspect that we were missing before we went live, so we had to manually go in and fix...

Feb 2025
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Analyst/Coordinator

Product

For the faxing part of Forcura, there is clutter in some areas that confuses people.

Feb 2025
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Analyst/Coordinator

Relationship

The vendor is very responsive. When we need support, I have a direct person, and then I have the...

Feb 2025
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Analyst/Coordinator

Relationship

The vendor's people have promoted any of my ideas to higher levels so we can try to talk about how...

Feb 2025
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Analyst/Coordinator

Product, Value

We don't use all the aspects of Forcura, so what we have is pretty well priced.

Feb 2025
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Manager

Operations

Forcura didn't drag their training out; it went fast. The training was appropriate. Also, Forcura's...

Feb 2025
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Manager

Product, Value

Forcura definitely sold the medical records portion of their product very well. Our medical records...

Feb 2025
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Manager

Relationship

Forcura’s customer support team is excellent; they are just really supportive. We email them, and...

Feb 2025
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Manager

Product, Value

Forcura is incredibly easy to use. The field staff were hesitant to use it and had a little...

Feb 2025
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Director

Product

One downside with the product is that we are not able to use the wound-measuring tool that is...

Feb 2025
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Director

Relationship, Product

Whenever the vendor says they are coming out with an update, they do it. They keep their promises....

Feb 2025
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Manager

Value

Forcura definitely charges at a higher rate than we should be paying for the product. In general,...

Feb 2025
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Manager

Operations, Product

I really like Forcura, but it is not intuitive for all end users. When we hire new people, we have...

Feb 2025
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Manager

Loyalty, Relationship, Product

Forcura is so much better than what we had before. I have been around so long and have seen so many...

Feb 2025
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Manager

Product

One of the things I would really like to see Forcura do is expand their programming abilities. There...

Feb 2025
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Manager

Operations

When we first implemented Forcura, it went really well. The people were fabulous. They even came...

Feb 2025
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Manager

Product

Forcura is a great way to organize data into a format that we can monitor, and we can prioritize the...

Feb 2025
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Manager

Relationship, Product

When we are working on a case, if somebody else is in there when I finish all my tasks, take all my...

Feb 2025
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VP/Other Executive

Product

There is some functionality in Forcura for searching the doctor orders. However, we don't currently...

Feb 2025
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VP/Other Executive

Product

The product does exactly what the vendor says it does. Being able to have all referrals come into a...

Feb 2025
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VP/Other Executive

Relationship, Operations

I was pretty satisfied with the training. Forcura is pretty good at providing support. Forcura has...

Feb 2025
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VP/Other Executive

Loyalty, Product

I don't want to knock against Forcura, but our EMR vendor is trying to integrate things within their...

Feb 2025
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VP/Other Executive

Value

Forcura doesn't nickel-and-dime us for any little thing. However, for Forcura IQ, they did make us...

Feb 2025
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Analyst/Coordinator

Relationship

We have regular calls with our representative at Forcura and a few other people sometimes where they...

Feb 2025
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Analyst/Coordinator

Operations

Forcura will frequently send out education, like videos and stuff that we can watch. They have all...

Feb 2025
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Analyst/Coordinator

Product, Value

Forcura is an amazing company. They are very friendly, and the product is great. It speaks for...

Feb 2025
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Analyst/Coordinator

Relationship

Anytime we provide Forcura feedback or ask for enhancements, they are always prompt. Whenever people...

Feb 2025
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Analyst/Coordinator

Relationship, Product

With Forcura as a whole, there is always stuff that we can change or do differently. We have sent...

Feb 2025
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Manager

Product, Value

I am pretty happy with Forcura. As a whole, it seems to flow. It has improved our intake process...

Jan 2025
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Manager

Relationship, Product

Forcura keeps making some updates, and we are not brought up to speed on some of the newer features....

Jan 2025
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Manager

Value

Customer service overseas is not the solution as sometimes there is a language barrier. We pay quite...

Jan 2025
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Manager

Loyalty, Operations

Forcura is clunky and requires too many clicks to get anywhere on the page. It requires lots of...

Jan 2025
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VP/Other Executive

Product

Forcura has allowed us to be more accurate in putting the information on the correct patient's...

Jan 2025
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VP/Other Executive

Product

I want Forcura to fix one item. They have the functionality to create a patient referral shell in...

Jan 2025
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VP/Other Executive

Culture, Value

Forcura absolutely avoids charging for every little thing. I have yet to get any kind of invoice for...

Jan 2025
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VP/Other Executive

Relationship, Product

Forcura is incredible. We never see outages or issues with Forcura upgrades. I rarely have to ask...

Jan 2025
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VP/Other Executive

Relationship

I really am respectful of Forcura's group. Even when they can't do something, they are very...

Jan 2025
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Director

Relationship

For what Forcura is, it does okay. It still has some issues that I would like to see worked out, but...

Jan 2025
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Director

Operations

Forcura's training has been very good. We have had a couple of project managers from Forcura who...

Jan 2025
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Director

Product

With Forcura, the clinicians in the field can pull up a form, like the consent form that the patient...

Jan 2025
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Director

Relationship

The vendor is pretty good about working with whatever solutions we have to try to get to Forcura to...

Jan 2025
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CEO/President

Product

The top benefits of using Forcura's system are definitely efficiency and document management. The...

Jan 2025
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CEO/President

Product, Value

A problem at the top of my mind that I would like Forcura to address is that I would like more...

Jan 2025
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VP/Other Executive

Product, Value

A benefit we have seen from using the product is the attaching of documents to the EMR and managing...

Jan 2025
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Analyst/Coordinator

Relationship

With Forcura, I send a ticket in, and I have a response within seconds. Also, Forcura lets us know...

Jan 2025
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Analyst/Coordinator

Loyalty, Relationship, Product

Forcura has come a long way. They still have some work to do. However, they are very open to...

Jan 2025
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Director

Culture

We were under the impression that Forcura was selling us a product a while back that would allow us...

Jan 2025
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Director

Relationship, Product

Forcura communicates well, and they are responsive. We can fine-tune Forcura's product better than...

Jan 2025
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Analyst/Coordinator

Product

For what we use Forcura for, it works. Primarily end users utilize Forcura for documentation and to...

Jan 2025
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Director

Value

Forcura's system is more expensive than other comparable products. We used a system before it that...

Jan 2025
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Director

Product

Forcura is one of the bright spots of the industry in the patient referral space, but some of their...

Jan 2025
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Director

Product

The system has room for improvement with routing records to specific tasks within a chart. There is...

Jan 2025
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COO

Value

We don't use Forcura's referral management system. We use their intake process within the EHR....

Jan 2025
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COO

Relationship, Product

Forcura is always trying to figure out ways to integrate things and use their system more...

Jan 2025
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COO

Relationship

Forcura is very responsive. If I send a ticket, I get a response. They let me know where they are at...

Jan 2025
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COO

Product

One of my biggest barriers with Forcura is that they recently did an update with the intake, and now...

Jan 2025
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VP/Other Executive

Product, Value

It is just so nice that we can give out one fax number and that it doesn't ring as busy because...

Jan 2025
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VP/Other Executive

Loyalty, Product

Forcura's system has been stellar for our back office. We generally use the system in tandem with...

Jan 2025
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VP/Other Executive

Loyalty

I would definitely purchase Forcura's system again. With the way the future is moving toward...

Jan 2025
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VP/Other Executive

Product

It would be nice if Forcura's system would automatically integrate with our EHR. I don't know...

Jan 2025
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Director

Relationship

Forcura has worked with us on charges and items that we have identified. Also, Forcura meets with...

Dec 2024
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Director

Relationship, Product

One strength of Forcura is pretty consistent integration. We haven't really hit any roadblocks or...

Dec 2024
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Director

Loyalty, Relationship, Product

I don't see too much enhancement with future technology with Forcura. We had a meeting with Forcura...

Dec 2024
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Director

Product, Value

The top benefits of using Forcura are a decrease in outstanding orders, faster turnaround time with...

Dec 2024
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CEO/President

Relationship

We can't get in touch with Forcura’s support by phone. We either have to email them or put a ticket...

Dec 2024
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CEO/President

Relationship

Part of the issue with Forcura is that there has been some change in the key players over time. They...

Dec 2024
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CEO/President

Relationship

Forcura tries to keep their promises, but they are not always capable of keeping all their promises...

Dec 2024
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(0)
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CEO/President

Value

Forcura has absolutely reduced our faxing cost. It has assisted with order management. Before...

Dec 2024
||
(0)
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CEO/President

Product

Forcura is working as we thought it would. The vendor actually just did an upgrade that made it even...

Dec 2024
||
(0)
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CEO/President

Relationship, Product

Forcura seems to be a little different culturally now compared to what we were used to from the...

Dec 2024
||
(0)
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CEO/President

Value

We have a love-hate relationship with Forcura. We pay tens of thousands of dollars a year, and when...

Dec 2024
||
(0)
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Manager

Product, Value

One benefit we have seen from using Forcura is the automation of outbound faxing. The solution works...

Nov 2024
||
(0)
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Director

Product

Forcura is also our order management system, so it faxes orders out. We still have to do a lot of...

Oct 2024
||
(0)
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Director

Operations, Product

The upload process in Forcura is very clean and straightforward, so that is a huge help. There are...

Oct 2024
||
(0)
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Director

Relationship

The vendor’s support people are really good. They respond very quickly all the time. I have never...

Oct 2024
||
(0)
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Director

Relationship

I would like to see Forcura do a regular review of their product. They could look and see what we...

Oct 2024
||
(0)
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Director

Product

Forcura’s back-office version is great, and it has really streamlined our back-office process for...

Oct 2024
||
(0)
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Director

Relationship

With Forcura’s support, we hit the help button and create a ticket, and we message back and forth...

Oct 2024
||
(0)
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Director

Product

Forcura should work on their mobile app. They have a mobile app that the clinicians use to get...

Oct 2024
||
(0)
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Manager

Relationship

When Forcura puts out little releases, like fixes or upgrades, they definitely don't tend to have...

Oct 2024
||
(0)
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Manager

Loyalty, Product

Forcura is working on some things, but maybe not as quickly as they would hope. Forcura is a little...

Oct 2024
||
(0)
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Manager

Product, Value

Overall, things are going well with Forcura. The system has helped us save time. It also allows us...

Oct 2024
||
(0)
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Manager

Relationship, Operations

I have been extremely satisfied with the vendor's training. The vendor is really good at...

Oct 2024
||
(0)
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Manager

Product

The electronic referral piece in Forcura has been of help. I would like the vendor to streamline...

Sep 2024
||
(0)
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Manager

Relationship

When Forcura puts out little releases or hot fixes, they don’t really have glitches. Once in a...

Sep 2024
||
(0)
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Manager

Product, Value

The top benefits that we have seen from the system have been more convenience, a faster referral...

Jun 2024
||
(0)
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Manager

Operations

From the beginning, the vendor has been very hands-on with their training. They make sure that we...

Jun 2024
||
(0)
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Nurse

Product

Forcura is easy to use because of the mobile app.

May 2024
||
(0)
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Nurse

Product

I really like the way we can securely capture documents. I really enjoy that we can build forms...

May 2024
||
(0)
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Nurse

Operations

There are two different perspectives. The way that we use the product is great. But I think Forcura...

May 2024
||
(0)
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Nurse

Product

There are things in Forcura that we haven't used that I wish we would explore more. But with those,...

May 2024
||
(0)
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Nurse

Relationship

With Forcura, I do not have a personal representative assigned to me. But I have also never felt the...

May 2024
||
(0)
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Nurse

Culture, Relationship, Product

Forcura definitely works as promoted, but I think they could do more. However, I really think the...

May 2024
||
(0)
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Nurse

Operations

Forcura gives great ongoing education, but I wish they were more helpful to individuals in...

May 2024
||
(0)
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Director

Product

I would like to see Forcura improve their mobile application. Our users struggle to stay signed in...

May 2024
||
(0)
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Director

Product

One of the best things about the system is its attachment console. That console gives us an easier...

May 2024
||
(0)
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Director

Value

We just added a referral automation IQ through the system, and there was an extra fee for that. We...

May 2024
||
(0)
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