Guidehouse (formerly Navigant) Value-Based Care Consulting Comments

 

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Current Time Inside Cache Tag Helper: 10/28/2020 6:19:48 AM and Model.EvProductId = 89331

Commentary Summary

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User Commentary

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Manager

Other Observations

There was one senior-level individual who came to meetings but who never really added much. We paid...

Aug 2020
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Manager

People and Knowledge

The head person of our engagement was awesome. The contact was the knowledgeable one and the one who...

Aug 2020
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Manager

Lessons Learned

Navigant gave good recommendations, some of which we already knew of. It is hard sometimes to take...

Aug 2020
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VP/Other Executive

People and Knowledge

Some of the knowledge Navigant has over their competitors is specifically related to health plans...

Jan 2020
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VP/Other Executive

Tools and Methodology

Navigant has done great work for us. I have been quite satisfied with the things they have delivered...

Jan 2020
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VP/Other Executive

Tools and Methodology

Navigant has been communicating with some of the members of my team in terms of what other areas...

Jan 2020
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VP/Other Executive

Project Results

We have seen outcomes from Navigant relative to some of our conversations with payers in terms of...

Jan 2020
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VP/Other Executive

Relationship

Navigant consistently exceeds our expectations. Navigant is very unique in their ability to simplify...

Jan 2020
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VP/Other Executive

People and Knowledge

Navigant’s team composition is unique. They have a team of folks who have relationship skills and a...

Jan 2020
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VP/Other Executive

Project Results

The expectation of our engagement with Navigant was to see improvement in quality, risk scoring, and...

Jan 2020
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VP/Other Executive

Tools and Methodology

Navigant's strength is their ability to convey market information from around the country that is...

Jan 2020
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VP/Other Executive

People and Knowledge

What Navigant has done has been a blessing and a curse. They bring in talent to hire specific to the...

Jan 2020
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VP/Other Executive

Relationship

Over the years that I have worked with Navigant, I have been very pleased with the way they feel...

Jan 2020
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VP/Other Executive

People and Knowledge

Navigant has a lot of talent on their team. However, as with any consultant, we have to be very...

Dec 2019
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VP/Other Executive

People and Knowledge

Navigant has some really smart folks. Two individuals in particular stood out to me. One individual...

Dec 2019
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VP/Other Executive

Future Outlook

We are beginning to see the results of some of Navigant’s work. We are beginning to see the...

Dec 2019
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VP/Other Executive

Relationship

What I found with Navigant early on was they didn’t really listen. We would try to share our current...

Dec 2019
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VP/Other Executive

Tools and Methodology

We have actually had great success in the quality space with our risk-bearing contracts. Navigant...

Dec 2019
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VP/Other Executive

Other Observations

The consultants learn what their clients have done, and then the consultants put things together in...

Nov 2019
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VP/Other Executive

Tools and Methodology

I wish Navigant would have given us more direction based on what they have seen in the community. I...

Nov 2019
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CEO/President

People and Knowledge

The quality of Navigant’s consultants is outstanding. Things have gone exceedingly well with...

Sep 2019
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VP/Other Executive

Tools and Methodology

The reporting that Navigant has provided has given us the opportunity to engage our providers and...

Sep 2019
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VP/Other Executive

Sales and Contracting

Navigant doesn't charge for every little thing. They are very understanding, and we are pleased with...

Sep 2019
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VP/Other Executive

People and Knowledge

As with all consulting firms, Navigant has some folks who move in and out, but we have been very...

Sep 2019
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VP/Other Executive

Win/Loss - Why they were selected (by current clients)

When we have a strategic goal, Navigant is our first call. We regularly bring them in when we have a...

Sep 2019
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CEO/President

Project Results

I don't perceive Navigant to be nickel-and-diming us. They have exceeded our expectations.

Aug 2019
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CMO

Sales and Contracting

Navigant’s expense requests have been reasonable. I haven’t gotten any additional changes.

Aug 2019
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CMO

Tools and Methodology

One of the important things that Navigant did was to create a physician-engagement model. We put...

Aug 2019
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CMO

Project Results

Navigant really stretched us to think differently. I found that refreshing from a consultant...

Aug 2019
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VP/Other Executive

Other Observations

Navigant is expensive. They provide great value, but not all the value that they give us can be...

Aug 2019
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VP/Other Executive

Other Observations

Navigant was not responsible for the execution of our projects; we were. I would have loved to have...

Aug 2019
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VP/Other Executive

Project Results

Preparing for downside risk is our number one goal. We want to become an organization that is...

Aug 2019
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VP/Other Executive

Project Results

Navigant came in to help with the assessment and strategy. They did a great evaluation for all the...

Aug 2019
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VP/Other Executive

Project Results

We have worked with Navigant on a couple of different projects. We worked with them on bundled...

Aug 2019
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VP/Other Executive

Project Results

As a result of the work Navigant did, we have improved our quality score. We are focused on...

Aug 2019
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VP/Other Executive

Tools and Methodology

It is sometimes hard to explain to people what Navigant's market dynamic is. There were some people...

Aug 2019
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VP/Other Executive

Tools and Methodology

Navigant is very engaged at all times. I can pick up the phone and call them, and they call back...

Aug 2019
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VP/Other Executive

Other Observations

We worked with Navigant for a very long span. They worked on strategic planning, and we used them...

Aug 2019
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VP/Other Executive

Relationship

One partner interacted with me on a regular basis and was always available. I would very highly...

Aug 2019
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CFO

Project Results

Navigant was very professional, open to discussion, and easy to work with. There was a collegial...

Aug 2019
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CFO

Other Observations

I don't normally hold the use of consultants in high regard. I respect the industry, but we should...

Aug 2019
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CFO

Tools and Methodology

Several people on my team really benefited from the education that they got from Navigant. Navigant...

Aug 2019
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CFO

Sales and Contracting

Navigant has kept their expenses to a minimum and billed us exactly what we expected to pay. There...

Aug 2019
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VP/Other Executive

People and Knowledge

I wouldn’t say that Navigant was innovative. They certainly had some very talented people that had...

Jul 2019
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VP/Other Executive

Sales and Contracting

Navigant was pretty good at avoiding nickel-and-diming. They put forth their proposed fee structure,...

Jul 2019
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VP/Other Executive

Project Results

Navigant executed the project well. Sometimes the delays were more our fault than Navigant’s. They...

Jul 2019
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VP/Other Executive

Project Results

Our engagement with Navigant was quite broad, and we tended to meander a bit in the middle. We lost...

Jul 2019
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VP/Other Executive

Project Results

Navigant came in and really went above and beyond our expectations; we really appreciated that. They...

Jul 2019
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VP/Other Executive

Project Results

Our overall goal has really moved to a system of wellness and well-being. Navigant was very...

Jul 2019
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CFO

Relationship

Sometimes Navigant gets a little ahead of the game and is not as sensitive as they should be....

Jul 2019
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CFO

ROI and Cost

Every consultant costs too much. But when I bring Navigant in, I don’t budget for them. They need to...

Jul 2019
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CFO

Tools and Methodology

I would like Navigant to take a different approach to corporate services. Consolidation is something...

Jul 2019
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VP/Other Executive

ROI and Cost

Navigant was very expensive for what they did. But they didn’t nickel-and-dime. They just went for...

Jul 2019
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VP/Other Executive

Relationship

Navigant pivoted adeptly to respond to me when I came on board. They adjusted the project so that I...

Jul 2019
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VP/Other Executive

Relationship

The quality of staff from Navigant is very good on all levels; the quality is to the point that we...

Jul 2019
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VP/Other Executive

Relationship

Navigant used to have a bad reputation for both their culture and service. But they have moved past...

Jul 2019
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VP/Other Executive

Tools and Methodology

Navigant had to function as the PMO and provide coordination between multiple health systems. The...

Jul 2019
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VP/Other Executive

ROI and Cost

Bringing Navigant in has helped us improve our performance. Our ACO had never been financially...

Jul 2019
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VP/Other Executive

ROI and Cost

Navigant has been generous with their fees. I have worked with other vendors that are very...

Jul 2019
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VP/Other Executive

Tools and Methodology

Navigant’s team members were very professional, and they were ahead of schedule. They were fully...

Jul 2019
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VP/Other Executive

Tools and Methodology

I have worked with multiple vendors, and what I like about Navigant is their level of detail, the...

Jul 2019
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VP/Other Executive

Other Observations

Some of Navigant’s talent has been recruited away. One resource I worked with was a phenomenal...

Jul 2019
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VP/Other Executive

Project Results

We have deployed a lot of Navigant's advice and strategies, and those methods are providing both...

Jul 2019
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CMO

Tools and Methodology

Navigant’s guidance, foresight, and experience were excellent. For the implementation, they worked...

Jul 2019
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Director

Tools and Methodology

Navigant found that our program was bleeding millions of dollars' worth of funds annually, and we...

Jul 2019
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Director

Relationship

Navigant is very responsive, and their bench is both deep and wide. No matter what we throw at them,...

Jul 2019
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CEO/President

Project Results

Navigant was able to transfer their knowledge to our team so that we could do a great job of...

Oct 2018
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CEO/President

Tools and Methodology

There really isn't anything that I could criticize Navigant on. They had strong communication...

Oct 2018
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VP/Other Executive

People and Knowledge

Navigant has a deep bench. They can bring in whatever expertise is needed, such as clinicians....

Sep 2018
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VP/Other Executive

People and Knowledge

The resources aren’t condescending. I have dealt with too many consultants who acted like they knew...

Sep 2018
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CEO/President

Tools and Methodology

We embedded patient safety events and improved quality performance into our project for financial...

Jun 2018
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CEO/President

Win/Loss - Why they were selected (by current clients)

We selected Navigant because of their cost and quality. We went through a rigorous process of...

Jun 2018
 Helpful

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COO

Other Observations

Navigant did an okay job at value-based consulting; they didn't do a great job. We haven't used...

Jun 2018
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Manager

People and Knowledge

We would not recommend Navigant. I just didn’t feel that they had the in-house expertise that they...

Nov 2017
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Manager

Project Results

Navigant needs to always bring the experts to the table. When building out strategy, Navigant needs...

Nov 2017
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Manager

Project Results

I don’t feel like Navigant did anything for our organization that we wouldn’t have been able to do...

Nov 2017
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