ANSOS Staff Scheduling Commentary
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Subject Expert
Niel Oscarson
Research Director
KLAS Research Director - Niel Oscarson
 
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User Commentary

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Analyst/Coordinator

Loyalty

We are going through RFPs right now, and I don't foresee us sticking around with ANSOS Staff...

Feb 2024
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Analyst/Coordinator

Loyalty, Product

I love ANSOS Staff Scheduling because I know it, but I feel like in today's world, it isn't as user...

Feb 2024
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Analyst/Coordinator

Product

There are a couple of promises that HealthStream hasn't fulfilled, like partial shifts. ANSOS Staff...

Feb 2024
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Analyst/Coordinator

Product

With ANSOS Staff Scheduling, we can’t export to Excel. I have to actually open Excel, pull in the...

Feb 2024
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Manager

Loyalty, Product

ANSOS Staff Scheduling is too old. The user interface is too old. The platform is too old. It...

Feb 2024
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Analyst/Coordinator

Loyalty

If the nurses had their way, ANSOS Staff Scheduling would be part of our long-term plans, but it is...

Jan 2024
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Analyst/Coordinator

Relationship

HealthStream does a very good job of keeping their promises. I have always had a really good working...

Jan 2024
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Analyst/Coordinator

Product

ANSOS Staff Scheduling works in terms of upgrades. I am extremely satisfied with that. The product...

Jan 2024
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Analyst/Coordinator

Operations

With ANSOS Staff Scheduling, we haven't really had to have any major ongoing training for anything....

Jan 2024
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Analyst/Coordinator

Product

The product has supported our organization’s integration goals, but I have been very frustrated with...

Jan 2024
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Analyst/Coordinator

Relationship, Operations

When HealthStream realized the kind of staffing decisions and other concerns that their clients had...

Jan 2024
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Director

Relationship, Operations

During the implementation, when I had project managers, HealthStream’s phone and web support were...

Jan 2024
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Director

Value

Overall, we are getting our money's worth with ANSOS Staff Scheduling, but it is a very expensive product....

Jan 2024
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Director

Loyalty, Product

ANSOS Staff Scheduling certainly meets our needs here, and one of the core strengths is that we are...

Jan 2024
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Manager

Product

HealthStream needs to update their reporting in ANSOS Staff Scheduling. They need to do better...

Jan 2024
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Manager

Value

HealthStream has always excelled at avoiding charging us for every little thing. Historically,...

Jan 2024
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Manager

Value

In terms of driving tangible outcomes for us, the vendor has some room to grow.

Jan 2024
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Manager

Loyalty

We were looking to update our payroll solution, and we added a scheduling component and chose a...

Jan 2024
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Manager

Culture, Relationship, Product

With HealthStream, some of our big wants get pushed back quite a bit, especially when it comes to...

Dec 2023
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Manager

Product

The system is pretty user friendly. All of its interface work makes our day-to-day work really easy...

Dec 2023
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Manager

Product

Some of the system's report functionalities could be a bit more user friendly. It can sometimes be...

Dec 2023
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Manager

Operations

The vendor doesn't offer much training for the system beyond what our organization offers. I was...

Dec 2023
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Manager

Product, Value

We use the product constantly for 24/7 scheduling. It is a good product. We use it for daily...

Dec 2023
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Manager

Relationship

HealthStream has a road map that they share periodically. We hear about things after the fact. When...

Dec 2023
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Manager

Culture, Value

Our representatives are very responsive. Service and support are part of our contract, so we pay an...

Dec 2023
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Manager

Product

We have some other systems attached to HealthStream's system, so we work with the vendor. We have...

Dec 2023
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Manager

Operations, Product

The system is kind of outdated because everything is done by code. All the work shift codes and cost...

Dec 2023
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Manager

Product

We don't have an easy way to enter our budget, acuity, or census into the HealthStream system, so we...

Dec 2023
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Manager

Operations, Value

When we set up the web scheduler, HealthStream was fully hands on with us to get things up and...

Dec 2023
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Manager

Product

The product works. We have created interfaces. It is hard to get them set up, but once they are in,...

Dec 2023
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Nurse

Relationship, Product

We are having challenges with ANSOS Staff Scheduling's ability to speak to our ERP and financial...

Oct 2023
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Nurse

Product

We would like HealthStream to make it easier for end users to use ANSOS Staff Scheduling without...

Oct 2023
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Nurse

Loyalty

We decided to leave ANSOS Staff Scheduling because our managers weren’t happy with what the solution...

Oct 2023
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Nurse

Relationship

It is pretty hard to get assistance from HealthStream’s customer support team. There are a lot of...

Oct 2023
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Manager

Product

We are having a little issue with home access right now. We would like to get that access up and...

May 2023
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Manager

Product

One of the product's strengths is how easy it is to update things when necessary and meet unit needs...

May 2023
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