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User Commentary
Relationship, Product
We are having challenges with ANSOS Staff Scheduling's ability to speak to our ERP and financial...
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Product
We would like HealthStream to make it easier for end users to use ANSOS Staff Scheduling without...
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Loyalty
We decided to leave ANSOS Staff Scheduling because our managers weren’t happy with what the solution...
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Relationship
It is pretty hard to get assistance from HealthStream’s customer support team. There are a lot of...
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Product
We are having a little issue with home access right now. We would like to get that access up and...
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Product
One of the product's strengths is how easy it is to update things when necessary and meet unit needs...
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Loyalty, Product
We really aren't making a lot of changes to the system or its use. Part of that is because we are...
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Relationship
Whenever I have an issue, HealthStream gets back to me within 24 hours. The vendor has a team that...
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Loyalty
We are not entirely sure whether we are going to be continuing our relationship with HealthStream....
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Operations
HealthStream did the implementation fast. They were right there with us, and everything went...
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Culture
HealthStream delivers what they want, but that is not always what we want.
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Relationship
If there is an extreme issue that needs to be addressed right away, HealthStream’s support team is...
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Product
We went from controlling ANSOS Staff Scheduling to a hosted environment. It has been great having...
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Loyalty, Product
ANSOS Staff Scheduling is a little antiquated in its reporting and scheduling. While it does the job...
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Culture, Relationship
HealthStream is great. They are easy to get to. Some people are more helpful than others, but the...
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Product
I am not a fan of the overall product quality. Some of the design needs some work, but the rest is...
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Product
The software is easy to use; there are just a couple of pain points. End users can go straight to...
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Relationship
When we have any questions, the vendor is pretty responsive.
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Product
The product's technology is 1996 technology. There is nothing modern about it. The technology is old...
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Culture, Relationship
The vendor is willing to work with us. We had them build something for us, and they refused to even...
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Product
We try to put our schedule out several weeks in advance, and with ANSOS Staff Scheduling, we can do...
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Relationship
The HealthStream people are very engaged and active with their client base. They have made major...
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Relationship
HealthStream is doing quality control on their product like nobody's business before they give it to...
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Product
From an administrator’s perspective, HealthStream hasn’t necessarily done a lot to make my job...
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Culture, Relationship, Operations, Product
ANSOS Staff Scheduling absolutely works as promoted. And if somebody is having difficulty with it,...
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Product, Value
ANSOS Staff Scheduling has a functionality capability in the system that I have optimized as much as...
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Relationship, Operations
ANSOS Staff Scheduling is very effective. The vendor knows what needs to be done. They want to get...
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Product
HealthStream has had some ownership transitions. They were McKesson, then Change Healthcare, and now...
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Relationship
The vendor is top notch when it comes to customer service, training, education, and collaboration. I...
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Product
HealthStream delivers new technology, but the system hasn't been everything that we have wanted it...
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Operations, Product
I have used the product for a long time, and it is easy for me. Its implementations and upgrades are...
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Loyalty
We are a nursing-centered organization, and that may be one of the reasons that we transitioned away...
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