himagine Outsourced Coding
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Mac Boyter
Research Director
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Director

Relationship

himagine has been fantastic. A long time ago, they did not have a great reputation. But in the time...

Nov 2022
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Director

Relationship

We have good communication with himagine, not only with the account manager but also with the firm's...

Nov 2022
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Director

Relationship

I would absolutely buy himagine's services again. They have been great. They have a very good...

Oct 2022
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Director

Relationship

himagine is so responsive. I can email a coder directly if I have a chart with an edit, or I can...

Oct 2022
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Analyst/Coordinator

People and Knowledge

The firm's executive involvement was almost nil. But the representatives that the vendor gave us...

Oct 2022
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Director

Relationship

himagine was so easy to onboard. We didn't really have training materials, policies, and procedures,...

Oct 2022
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Director

People and Knowledge

The coder we have from himagine is exceptional, so we keep them. With firms, the issue is not always...

Mar 2022
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Director

Relationship

The firm is responsive, and they check in with us.

Mar 2022
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Director

Project Results

We use himagine, and they were just merged with Omega Healthcare. I am curious about what is going...

Feb 2022
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Manager

ROI and Cost

The firm does avoid charging for every little thing. That is something we worked through because...

Jan 2022
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Manager

Project Results

I don't want to say that himagine constantly exceeds our expectations, but they do a pretty good...

Jan 2022
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Manager

Tools and Methodology

I don’t particularly see much strategic ability from the firm because we are the ones giving out...

Jan 2022
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Manager

Relationship

Our daily contact we have with the firm is very good and extremely responsive. I could hit that...

Jan 2022
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Manager

Future Outlook

For the foreseeable future, we will continue to leverage the firm's coding and auditing services.

Jan 2022
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Manager

People and Knowledge

The firm had a VP that worked for them in the past, and that person was heavily involved and engaged...

Jan 2022
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Manager

Relationship

The partnership we have with the firm is pretty strong. They are a good firm to work with and are...

Jan 2022
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Manager

ROI and Cost

himagine is our highest paid firm, but when we send out rankings, they don’t lead the pack. With the...

Jan 2022
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Manager

Tools and Methodology

The turnaround time with himagine is really good. We rolled out coding productivity for our staff...

Jan 2022
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Manager

Relationship

The communication himagine has with us is excellent. If I send them an email, it is returned...

Jan 2022
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Manager

People and Knowledge

I really wish himagine had more outpatient coders in the mix. We went through a period where a few...

Jan 2022
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Director

Relationship

When we work with any firm, the biggest things are communication, relationship, and trust. The...

Jan 2022
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Director

Relationship

In terms of management, things have been pretty rocky. The firm doesn’t have a client manager we can...

Jan 2022
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Director

Tools and Methodology

We have sent some accounts back to the firm for updated coding. Some validations have been...

Jan 2022
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Director

Project Results

The firm does anything we ask them to do. We have done audits with them, and they have provided...

Jan 2022
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Manager

Relationship

I have been working with someone from himagine who is our main contact. Our relationship has been...

Jan 2022
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Manager

People and Knowledge

I have been pretty lucky with the coders that himagine has provided me. I have excellent outpatient...

Dec 2021
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Manager

People and Knowledge

Our account executive is so professional and respectful. The individual knows and understands our...

Dec 2021
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