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himagine Outsourced Coding
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Mac Boyter
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Outsourced Coding 2023: Which Firms Best Meet Client Needs in a Changing Economic Landscape?
Outsourced Coding 2023:
Which Firms Best Meet Client Needs in a Changing Economic Landscape?
June 2023
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Director

Loyalty, Loyalty

One of the primary reasons we switched from our previous firm to himagine was because we didn't want...

Sep 2023
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Director

Value, Value

The firm avoids charging for every little thing. They have even extended us some things for free.

Sep 2023
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Director

Relationship, Relationship

The firm consistently exceeds our expectations. One of himagine’s big strengths is their ability to...

Sep 2023
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Director

Services, Services, Value, Value

Sometimes when our providers are very RVU driven, they get bonuses based on their productivity, so...

Sep 2023
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Director

Relationship, Relationship

I can get ahold of our representatives for our area. I have never had to do that, but our...

Sep 2023
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Director

Relationship, Relationship, Relationship

We haven't had a lot of turnover with himagine, but when somebody leaves, I sometimes have...

Jun 2023
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Director

Relationship, Relationship, Relationship, Services, Services, Services, Value, Value, Value

himagine has coders that do a good job. The firm’s services are reasonably priced. himagine works...

Jun 2023
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Director

Relationship, Relationship, Relationship, Operations, Operations, Operations

The firm is proactive in providing education to their team and trying to sense some of our needs. We...

May 2023
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Director

Relationship, Relationship, Relationship

himagine has some consultants that are excellent, but they have some others that we have challenges...

May 2023
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Director

Relationship, Relationship, Relationship

himagine is very responsive when I come forward with concerns. They have to go through some of the...

May 2023
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Director

Value, Value, Value

We have to pay a lot for himagine, and they are more expensive than they need to be. The downside is...

May 2023
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Director

Relationship, Relationship, Relationship, Operations, Operations, Operations

We have a good relationship with himagine. They work very well with us. One thing I love is they...

May 2023
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Director

Relationship, Relationship, Relationship, Services, Services, Services

I haven’t had any issues with himagine. When I had to bring on more coders, himagine was able to...

May 2023
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Director

Relationship, Relationship, Relationship

I am very happy with the firm’s support. I have had the same account representative for a while, and...

May 2023
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Manager

Services, Value

I haven't really seen himagine driving a lot of tangible outcomes. On the audit side, they do have...

Jan 2023
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Manager

Value

I have had to have conversations with the firm about productivity. Right now, a challenge we are...

Jan 2023
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Manager

Services

Because we are a specialty hospital, our coding is a little bit more complex than an acute care...

Jan 2023
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Manager

Value

There is not a great deal of coder turnover at himagine. It does happen but not at a rate that I...

Jan 2023
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(0)
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Manager

Relationship

himagine is a good company to partner with. In terms of communication, they do stay on top of...

Jan 2023
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Director

Relationship

I really like the customer experience manager that the firm has assigned to us. We have regularly...

Jan 2023
||
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Director

Relationship

Considering the resources that himagine has, the firm's folks are doing a great job. himagine isn’t...

Jan 2023
||
(0)
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Director

Value

himagine’s rates are very fair compared to the rates for some other firms. The firm wanted to be competitive....

Jan 2023
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VP/Other Executive

Relationship

I wish himagine would do a slightly better job than they currently do. It feels like we have to kick...

Jan 2023
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VP/Other Executive

Relationship

himagine does not help us strategize. They provide the people we need. Whenever we consider another...

Jan 2023
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Director

Relationship

himagine has been fantastic. A long time ago, they did not have a great reputation. But in the time...

Nov 2022
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Director

Relationship

We have good communication with himagine, not only with the account manager but also with the firm's...

Nov 2022
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Director

Relationship

I would absolutely buy himagine's services again. They have been great. They have a very good...

Oct 2022
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Director

Relationship

himagine is so responsive. I can email a coder directly if I have a chart with an edit, or I can...

Oct 2022
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Analyst/Coordinator

Relationship

The firm's executive involvement was almost nil. But the representatives that the vendor gave us...

Oct 2022
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Director

Operations

himagine was so easy to onboard. We didn't really have training materials, policies, and procedures,...

Oct 2022
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