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Omega Health Outsourced Coding Commentary
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Mac Boyter
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KLAS Research Director - Mac Boyter
 
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Commentary Summary

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Neither
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Negative
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User Commentary

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Manager

Relationship

Omega Healthcare has access to a lot of coders that meet our needs. If we need more resources or...

Jan 2024
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(0)
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Manager

Services

The firm could improve by giving more feedback on their audits. I would like more transparent audits...

Jan 2024
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Manager

Value

The firm's charges are okay. I don't feel they are unreasonable in what they charge for...

Jan 2024
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Director

Relationship, Relationship

I have always been in contact with the executive who us over the account. We have always had regular...

Oct 2023
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Director

Relationship, Value

We are in a world where the prices of everything are going up. The firm has been forthcoming about...

Oct 2023
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Director

Relationship, Operations

We have had some concerns with the coders possibly skipping accounts or cherry-picking as well as...

Oct 2023
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Director

Loyalty, Loyalty

One of the primary reasons we switched from our previous firm to himagine was because we didn't want...

Sep 2023
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Director

Value, Value

The firm avoids charging for every little thing. They have even extended us some things for free.

Sep 2023
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Director

Relationship, Relationship

The firm consistently exceeds our expectations. One of himagine’s big strengths is their ability to...

Sep 2023
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Director

Services, Services, Value, Value

Sometimes when our providers are very RVU driven, they get bonuses based on their productivity, so...

Sep 2023
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Director

Relationship, Relationship

I can get ahold of our representatives for our area. I have never had to do that, but our...

Sep 2023
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Director

Relationship, Relationship, Relationship

We haven't had a lot of turnover with himagine, but when somebody leaves, I sometimes have...

Jun 2023
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Director

Relationship, Relationship, Relationship, Services, Services, Services, Value, Value, Value

himagine has coders that do a good job. The firm’s services are reasonably priced. himagine works...

Jun 2023
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Director

Relationship, Relationship, Relationship, Operations, Operations, Operations

The firm is proactive in providing education to their team and trying to sense some of our needs. We...

May 2023
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Director

Relationship, Relationship, Relationship

himagine has some consultants that are excellent, but they have some others that we have challenges...

May 2023
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Director

Relationship, Relationship, Relationship

himagine is very responsive when I come forward with concerns. They have to go through some of the...

May 2023
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Director

Value, Value, Value

We have to pay a lot for himagine, and they are more expensive than they need to be. The downside is...

May 2023
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Director

Relationship, Relationship, Relationship, Operations, Operations, Operations

We have a good relationship with himagine. They work very well with us. One thing I love is they...

May 2023
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Director

Relationship, Relationship, Relationship, Services, Services, Services

I haven’t had any issues with himagine. When I had to bring on more coders, himagine was able to...

May 2023
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Director

Relationship, Relationship, Relationship

I am very happy with the firm’s support. I have had the same account representative for a while, and...

May 2023
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