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Impact Advisors Security & Privacy Consulting Services Commentary
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Subject Expert
Shawn Howell
Engagement Partner
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User Commentary
What feeling does this excerpt express?
Based only on this individual comment—not the respondent's overall evaluation.
- Positive
- Neutral
- Negative
What is this excerpt about?
One comment can relate to more than one customer-experience area.
- Culture
- Promises, expectations, and proactive service
- Loyalty
- Satisfaction, recommendation, buying again, and long-term plans
- Operations
- Training, implementation, and ease of use
- Product
- Quality, capabilities, integration, and new technology
- Relationship
- Support, partnership, and executive involvement
- Value
- Money's worth, fair charging, outcomes, and expectations
How satisfied is the respondent overall?
The category comes from their Overall Score—not from the tone of this excerpt.
- 90+
- Very Satisfied
- 70–89.9
- Satisfied
- Below 70
- Dissatisfied
- 90+
- Very Satisfied
- 80–89.9
- Satisfied
- Below 80
- Dissatisfied
The staff members from Impact Advisors have strong backgrounds and credentials. Like anything else,...
We had our stated contractual obligations in our agreement with the firm, and Impact Advisors looked...
Impact Advisors has exceeded expectations in our interactions. They have met the scope of the...
We signed on again with Impact Advisors primarily because our program is in transition, so I wanted...
We have good products, but we're always looking to improve. As we find improvements, then we act on...
I've had to coach Impact Advisors a little bit on being careful because some of their high-level...
Impact Advisors meets our expectations and is cost-effective. I always believe that whatever I get...
Commentary Summary
Comment Type Breakout