Privacy Monitor (formerly Maize Analytics) Commentary
Filtered view: All
Subject Expert
Jaren Day
Research Director
Commentary Summary
If you don't have a login, getting started is easy.
User Commentary
Product
I would like to see the dashboarding be more helpful and quick in terms of drilling down to what...
Login or Create an Account to see details.
Relationship
We are finding things a lot, sending them to Imprivata, and letting the vendor know of issues, and...
Login or Create an Account to see details.
Operations
Privacy Monitor is not as intuitive as some tools that some of our folks have used, but I have only...
Login or Create an Account to see details.
Product, Value
Privacy Monitor allows us to fulfill a requirement. We can pull meaningful data from it should we...
Login or Create an Account to see details.
Loyalty, Value
When we negotiate with Imprivata to try and get some sites on Privacy Monitor, the vendor kind of...
Login or Create an Account to see details.
Product, Value
For us, Privacy Monitor has helped with some of the main things that we are capturing, like coworker...
Login or Create an Account to see details.
Value
Privacy Monitor has significantly helped us reduce our privacy incidents, such as employees...
Login or Create an Account to see details.
Product
The tool is good at monitoring snooping for neighbors and family. Even if a person has moved, the...
Login or Create an Account to see details.
Loyalty
Imprivata's solution is working well. We would like to explore more types of snooping to monitor. We...
Login or Create an Account to see details.
Culture
I can't say that I have had much of any vendor executive involvement. We did when the product first...
Login or Create an Account to see details.
Product
Privacy Monitor was never really promoted to me. It was just there, but I was surprised by some of...
Login or Create an Account to see details.
Loyalty
If there are no new solutions over the next year, then my satisfaction will probably decline. All I...
Login or Create an Account to see details.
Loyalty, Value
We weren't in the market for this system. Our cybersecurity team got it for their purposes, and then...
Login or Create an Account to see details.
Product
Imprivata’s governance reports could use significant improvement. I have not been able to run one of...
Login or Create an Account to see details.
Product, Value
I would rate the product's ability to drive outcomes higher if the product were worth the effort the...
Login or Create an Account to see details.
Relationship, Operations
Imprivata has always been very responsive and happy to help us with anything, and they do things...
Login or Create an Account to see details.
Product
We have identified some inappropriate access. I couldn't even say how many investigations have...
Login or Create an Account to see details.
Relationship
I would have to give Imprivata a very low rating for proactive service. We are running reviews each...
Login or Create an Account to see details.
Value
When Maize Analytics is functioning the way it should, it is a fantastic tool. It gets us the...
Login or Create an Account to see details.
Relationship
Executive involvement has been almost nonexistent since the vendor became Imprivata. When they were...
Login or Create an Account to see details.
Product
When Maize Analytics is functioning, it is a very helpful tool for supporting our goals. It supports...
Login or Create an Account to see details.
Relationship
We have seen a few interesting items with Imprivata's support. One is a lack of communication. We...
Login or Create an Account to see details.
Operations, Product, Value
Once a user gets acquainted with the system, the system is very easy to use. However, it takes a bit...
Login or Create an Account to see details.
Relationship
I don't know whether it is still the case, but we learned that for Maize Analytics, an individual IT...
Login or Create an Account to see details.
Product, Value
When the system works, it does exactly what it should. Our issues aren't because of the tool's...
Login or Create an Account to see details.
Loyalty
In the long term, we may stay with Imprivata, but we will not be on Maize Analytics. We have had a...
Login or Create an Account to see details.
Product
Maize Analytics is great, but it doesn't always run. It has frequent data availability and data...
Login or Create an Account to see details.
Operations
The vendor was Maize Analytics at the time of our implementation, and their implementation services...
Login or Create an Account to see details.
Culture, Loyalty, Product
Privacy Monitor is primarily used by our privacy officer to make sure we are compliant when it comes...
Login or Create an Account to see details.
Loyalty
Imprivata's acquisition of FairWarning has come with some challenges. At one point, we even...
Login or Create an Account to see details.
Relationship
Imprivata is a good company to work with. Imprivata's support people are very responsive. They are...
Login or Create an Account to see details.
Operations
Interestingly enough, we don't get much training from Imprivata. I have heard feedback from our...
Login or Create an Account to see details.
Culture, Loyalty, Value
The only factor that could have an impact on whether we stay with Imprivata is that we were notified...
Login or Create an Account to see details.
Relationship, Product
I have been pleased with the product overall. If and when we need help, Imprivata is usually...
Login or Create an Account to see details.
Product
There have been two different areas where we have had some challenges with integrating and...
Login or Create an Account to see details.
Product, Value
The product helps us manage our privacy auditing and monitoring in an automated way and flags us so...
Login or Create an Account to see details.
Loyalty
We are satisfied with the product overall, but my overall satisfaction a year from now will really...
Login or Create an Account to see details.
Loyalty, Product
The reporting in Privacy Monitor is pretty slim, and currently, Imprivata does not have good...
Login or Create an Account to see details.
Product
We like how Privacy Monitor makes it easy for us to monitor questionable access and EMRs. We have...
Login or Create an Account to see details.
Loyalty
Privacy Monitor is missing some features, but Imprivata's new product is going to have those...
Login or Create an Account to see details.
Loyalty, Relationship
Imprivata takes a lot of feedback from their customers for the new products, and I think they are...
Login or Create an Account to see details.
Relationship
Since Imprivata acquired this solution, the support has been slower. Previously we could put the...
Login or Create an Account to see details.
Product, Value
My team manages Privacy Monitor, but there is honestly not much to manage. Privacy Monitor does what...
Login or Create an Account to see details.
Loyalty, Relationship
Since Imprivata has gotten a little bigger, the customer service has gotten a little slower. We...
Login or Create an Account to see details.
Product
Privacy Monitor is our only monitoring tool, so we catch all of our flags through the tool. All of...
Login or Create an Account to see details.
Loyalty
Imprivata is talking about an upgrade in the future that I'm kind of excited about. The upgrade will...
Login or Create an Account to see details.
Culture, Relationship
One of my complaints is the lack of response from Imprivata when we put a ticket in to try to come...
Login or Create an Account to see details.
Relationship, Operations
We used to have webinars with the vendor, and they would talk about different searches, other...
Login or Create an Account to see details.
Value
We would have to hire a full-time person if we did not have Privacy Monitor. It constantly shows us...
Login or Create an Account to see details.
Product
We have been working with Imprivata to get better custom reports. We have multiple hospitals, so we...
Login or Create an Account to see details.
Culture, Value
We have had to downsize, so we had to do a little negotiation with Imprivata about price...
Login or Create an Account to see details.
Relationship, Product
Using Privacy Monitor, we get more awareness in general about privacy and HIPAA compliance across...
Login or Create an Account to see details.
Loyalty, Product
We still pull our own data about the volume of incidents and things like that, and we don’t use...
Login or Create an Account to see details.
Relationship
We have to reach out to Imprivata now. They used to reach out to ask how we were doing, but now we...
Login or Create an Account to see details.
Product, Value
A specific outcome we have seen from the system is knowing when people are accessing records that...
Login or Create an Account to see details.
Relationship
Imprivata's support is wonderful. Imprivata is a great company to work with. They are very...
Login or Create an Account to see details.
Product, Value
Privacy Monitor is a great tool. It has definitely proven itself to be a benefit in our environment,...
Login or Create an Account to see details.
Product
We use Privacy Monitor in a two-factor way. One is the analytics piece, and it does very well. The...
Login or Create an Account to see details.
Product
We have to build the algorithms in Privacy Monitor, and we have to set criteria for those...
Login or Create an Account to see details.
Relationship
Imprivata does respond to help desk issues, but sometimes the issues can be complicated, so it is...
Login or Create an Account to see details.
Product
Privacy Monitor is fairly easy, but there are some weird unique things that take a while to get used...
Login or Create an Account to see details.
Loyalty, Product
From the user perspective and what we did with the investigation pieces, we knew that Privacy...
Login or Create an Account to see details.
Operations
The implementation process of Privacy Monitor seemed to be a fairly easy transition. We were merging...
Login or Create an Account to see details.
Loyalty, Product
There are not really that many options for this type of software, and when we have already...
Login or Create an Account to see details.
Relationship, Operations
Imprivata has done a good job of promoting the product. I think they recognize that they can't do a...
Login or Create an Account to see details.
Product
We have had challenges with integrating Maize Analytics across the board, even with systems that...
Login or Create an Account to see details.
Product
The product is very manually driven, and that has especially been true in the last year or so. We...
Login or Create an Account to see details.
Product
With Maize Analytics, we sometimes need proof points of our pain. There are no drop-down menus in...
Login or Create an Account to see details.
Product
Even though it is time consuming, I think we can isolate some findings in Maize Analytics. Part of...
Login or Create an Account to see details.
Loyalty
I need more information to evaluate Imprivata's future, so we will see how the vendor does with the...
Login or Create an Account to see details.
Relationship
The executive from Imprivata who we used to interact with is no longer involved. There have been...
Login or Create an Account to see details.
Loyalty, Relationship
Maize Analytics has lost some of its usefulness, and its support is at the end of its life. A lot of...
Login or Create an Account to see details.
Loyalty
We recently had a meeting with Imprivata, and we aren't really happy with them. We may actually move...
Login or Create an Account to see details.
Product
With Maize Analytics, we get access to basic things, like anomaly hits and anomaly detection.
Login or Create an Account to see details.
Relationship
Imprivata is responsive. Their system is really slow and ineffective. We receive pretty good...
Login or Create an Account to see details.
Featured Report
Preferences