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Workforce Management Comments
Subject Expert
Commentary Summary
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User Commentary
Director
Other Observations & Comments
Our organization is considering whether we should move to the cloud or look at something other than...
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Director
ROI / Cost (care and feeding)
What upsets me is how many requesters we have. Infor charges us for every license regardless of...
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Director
Implementation and Training
Recent upgrades were done by our own team members, who are all certified in Infor's software. With...
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Director
Technology
I don't think Infor’s reporting tools are all that wonderful. There could be a lot more opportunity...
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Director
Service and Support
The vendor is engaged with us. The vendor knows their product well, and most of the time, we get the...
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Director
Other Observations & Comments
Our model is to train the trainer, so we don't really involve the vendor. Maybe training is...
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Director
Interfacing and Integration
The solution has proven its ability to support multiple systems coming together. Users just have to...
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Director
Functionality and Upgrades
The solution is on the server, and it is not cloud based. We have to log in to use the system, and...
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Director
Service and Support
In my experience with Infor, the times they tried to be proactive is when they would mess something...
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Director
Sales and Contracting
The system has gotten a little better in some areas and a little worse in others. We are on par with...
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Manager
Functionality and Upgrades
The system is functional even if it is not user friendly or a positive user experience.
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Manager
Functionality and Upgrades
Over time, we have had unfulfilled expectations from Infor. We have had some stability issues,...
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Director
Interfacing and Integration
Workforce Management is tightly integrated with the Infor suite. But we still have issues with...
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Director
Functionality and Upgrades
Workforce Management is a very old and slow system. It is tied to Infor's payroll system, and it...
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Director
Functionality and Upgrades
Workforce Management doesn't have the capability to calculate hours or totals. We can’t project or...
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Director
Functionality and Upgrades
We can look at the total hours scheduled within Workforce Management, but there are things within...
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Director
Functionality and Upgrades
Workforce Management does not provide a workload-balancing function. We use an alternative software...
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Director
Technology
End users using the Workforce Management mobile composite can view only their respective schedules....
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Director
Technology
Infor does not necessarily provide a dashboard or reporting within Workforce Management. The...
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