Workforce Management Comments

 

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User Commentary

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Director

Other Observations & Comments

Our organization is considering whether we should move to the cloud or look at something other than...

Jun 2020
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Director

ROI / Cost (care and feeding)

What upsets me is how many requesters we have. Infor charges us for every license regardless of...

Jun 2020
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Director

Implementation and Training

Recent upgrades were done by our own team members, who are all certified in Infor's software. With...

Jun 2020
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Director

Technology

I don't think Infor’s reporting tools are all that wonderful. There could be a lot more opportunity...

Jun 2020
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Director

Service and Support

The vendor is engaged with us. The vendor knows their product well, and most of the time, we get the...

Feb 2020
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Director

Other Observations & Comments

Our model is to train the trainer, so we don't really involve the vendor. Maybe training is...

Feb 2020
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Director

Interfacing and Integration

The solution has proven its ability to support multiple systems coming together. Users just have to...

Feb 2020
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Director

Functionality and Upgrades

The solution is on the server, and it is not cloud based. We have to log in to use the system, and...

Feb 2020
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Director

Service and Support

In my experience with Infor, the times they tried to be proactive is when they would mess something...

Feb 2020
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Director

Sales and Contracting

The system has gotten a little better in some areas and a little worse in others. We are on par with...

Nov 2019
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Manager

Functionality and Upgrades

The system is functional even if it is not user friendly or a positive user experience.

Apr 2019
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Manager

Functionality and Upgrades

Over time, we have had unfulfilled expectations from Infor. We have had some stability issues,...

Apr 2019
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Director

Interfacing and Integration

Workforce Management is tightly integrated with the Infor suite. But we still have issues with...

Sep 2018
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Director

Functionality and Upgrades

Workforce Management is a very old and slow system. It is tied to Infor's payroll system, and it...

Jun 2018
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Director

Functionality and Upgrades

Workforce Management doesn't have the capability to calculate hours or totals. We can’t project or...

Jun 2018
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Director

Functionality and Upgrades

We can look at the total hours scheduled within Workforce Management, but there are things within...

Jun 2018
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Director

Functionality and Upgrades

Workforce Management does not provide a workload-balancing function. We use an alternative software...

Jun 2018
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Director

Technology

End users using the Workforce Management mobile composite can view only their respective schedules....

Jun 2018
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Director

Technology

Infor does not necessarily provide a dashboard or reporting within Workforce Management. The...

Jun 2018
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