Schedule Management Commentary
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Subject Expert
Niel Oscarson
Research Director
Commentary Summary
If you don't have a login, getting started is easy.
User Commentary
Operations, Product
Schedule Management runs well. Once we got into it, it was easy to navigate. If an organization...
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Culture, Relationship
I have had difficulties with Inovalon getting back to me when we submit tickets. Now, when I reach...
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Product
I have told Inovalon this before, but I would like the solution to show us when people have PTO in a...
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Product
I wish Schedule Management could integrate a little better with another solution of ours. The...
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Operations
For our initial training on the solution, I would have preferred more of a one-on-one live class,...
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Relationship, Operations
The publications that Inovalon puts out about changes and the notifications of when those changes...
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Relationship
We recently had a call with Inovalon, and they are fixing some of the things that we have had...
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Product
We used to do our schedule on an Excel spreadsheet, and colleagues often do paper schedules. What...
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Product
The product is easing the burden of scheduling for administrators, but it still requires maintenance...
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Relationship
I have been impressed with the Inovalon representatives' dedication to resolving pain points. I...
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Relationship, Value
We like using the product independently. We had talked at one time about adding a feature for daily...
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Product
I like that Inovalon Schedule Management creates the schedule for forever, and I like how easy it is...
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Operations
Our trainer had a very strong accent and was difficult to understand, so initially, training was...
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Relationship
I would like a little more personal phone support. I would like the support people to walk me...
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Relationship
The vendor's involvement could be better because I really don't have a main contact person besides...
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Relationship, Product
I requested a functionality change from the vendor, but I guess it is a big change, so they would...
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Product
If users need to request a partial or half shift, the product could be better in terms of making...
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Operations
Some of the training videos could be a little better. One way to improve the training videos would...
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Value
The product is effective; we can put our needs in and see a quick snapshot of what is going on for...
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