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Schedule Management Commentary
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Subject Expert
Mark Allphin
VP of Engagement
KLAS VP of Engagement - Mark Allphin
 

Commentary Summary

Performance details

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User Commentary

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Manager

We struggle with support and ticket resolutions. Our collaborative meetings are great.

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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Director

Schedule Management runs well. Once we got into it, it was easy to navigate. If an organization...

Comment Tone Positive
Pillars Operations, Product
Evaluation Unrated

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Director

I have had difficulties with Inovalon getting back to me when we submit tickets. Now, when I reach...

Comment Tone Negative
Pillars Culture, Relationship
Evaluation Unrated

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Director

I have told Inovalon this before, but I would like the solution to show us when people have PTO in a...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Director

I wish Schedule Management could integrate a little better with another solution of ours. The...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Director

For our initial training on the solution, I would have preferred more of a one-on-one live class,...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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Director

The publications that Inovalon puts out about changes and the notifications of when those changes...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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Director

We recently had a call with Inovalon, and they are fixing some of the things that we have had...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

We used to do our schedule on an Excel spreadsheet, and colleagues often do paper schedules. What...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Director

The product is easing the burden of scheduling for administrators, but it still requires maintenance...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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