IQVIA Hospital Information System (Global) Commentary
Filtered view: (Asia/Oceania)

Subject Expert
Everton Santos
VP of Engagement
KLAS VP of Engagement - Everton Santos
 
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Commentary Summary

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User Commentary

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Manager

Value

IQVIA's biggest strength is that they avoid charging additional fees.

Aug 2024
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Manager

Relationship

One change that IQVIA could make to improve our experience would be speeding up product enhancements...

Aug 2024
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Manager

Product

One of IQVIA's biggest opportunities for improvement would be increased site visits. I think they...

Aug 2024
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Manager

Relationship

To improve our experience as a customer, IQVIA should summarize and consolidate ticket requests....

Aug 2024
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Manager

Relationship

IQVIA is a vendor with a lot of strengths. They are professionals who are sincere and dedicated to...

Aug 2024
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CEO/President

Relationship

We have a very good alignment with IQVIA in our relationship and in how we approach our agreement.

Aug 2024
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CEO/President

Product

IQVIA Hospital Information System is more flexible in meeting our country-specific workflows and...

Aug 2024
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Manager

Relationship

The support we are getting from the IQVIA team is good because whenever there are issues or a change...

Aug 2024
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Manager

Product

The vendor has met almost all our local needs. The vendor can improve their reporting part because...

Aug 2024
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Manager

Product

The revenue statistics need to improve. The billing total time is fine. I would recommend that the...

Aug 2024
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Manager

Operations

We don't receive so much training. My expectation about training is if the vendor is putting out any...

Aug 2024
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Manager

Operations

We get implementations as per the requirement. The vendor doesn’t give new upgrades. The new...

Aug 2024
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Manager

Product

The vendor could improve the doctors' app. The vendor is doing the patient mobile app. They have...

Aug 2024
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Manager

Product

IQVIA is quite good. We have been using their systems for the last few years. And our users,...

Aug 2024
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Director

Product

The biggest opportunities for improvement would be to have three-way matching for noninventory items...

Aug 2024
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Director

Relationship, Value

My experience as a customer would be improved if we got a free upgrade to a newer version to enjoy...

Aug 2024
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Director

Relationship, Product

IQVIA's biggest strength is that we can get a response within 4 hours.

Aug 2024
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VP/Other Executive

Relationship, Operations

My concern always is IQVIA’s project manager. I am not satisfied with the project manager because of...

Aug 2024
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VP/Other Executive

Relationship, Product

In terms of localization, IQVIA can really research more, especially on the local governance side,...

Aug 2024
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