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User Commentary

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Manager

We needed an archive that would allow us to still enter transactions. We basically wanted to run a...

Nov 2021
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Manager

Legacy Data Access just doesn't seem to be stable as a company. They aren't the easiest to deal...

Nov 2021
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Manager

It was hard to schedule training with Legacy Data Access. They only gave us one training session, so...

Nov 2021
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Manager

We have no complaints. Our users like the system. It is easier to use than our prior system. The...

Nov 2021
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(0)
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Manager

Legacy Data Access did a great job of doing as much as they could to replicate how the screens...

Nov 2021
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Manager

We have had some extra reports that have been requested by our users that the vendor has helped...

Nov 2021
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Manager

We have a regular patch time available for the vendor to do patches. That was part of the...

Nov 2021
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Manager

We have other vendors that we use for archiving other systems. The reason we selected Legacy Data...

Nov 2021
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Manager

I just got a concern from a user about how long it takes to locate accounts and generate things.

Nov 2021
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Director

Legacy Data Access does a good job of assessing costs on the front end. If we get down the road and...

Nov 2021
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(0)
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Director

The last upgrade went very smoothly. I never heard anything about it, and that is a good thing. The...

Nov 2021
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Director

I would definitely recommend LegacyVault. I have been very happy. I like the interactions I have had...

Nov 2021
||
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Director

A few years ago, Legacy Data Access had an interruption in staffing, and that caused some...

Nov 2021
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Director

Working in LegacyVault can be a little confusing for people who don't have previous experience in...

Oct 2021
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Director

We haven't done any major upgrades with LegacyVault. We didn't buy anything interactive for the...

Oct 2021
||
(0)
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Director

So far, the solution has been really good. When we have had questions or needed something to get...

Oct 2021
||
(0)
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Director

The vendor has been on top of everything that we have asked of them. They have been there for all of...

Oct 2021
||
(0)
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Director

We don't do any kind of integration with LegacyVault. LegacyVault is totally separate from our other...

Oct 2021
||
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Director

LegacyVault works pretty well. It works the way that the vendor said that it would. They didn't...

Oct 2021
||
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Director

We considered a few different systems, but the differences in their prices and the things that they...

Oct 2021
||
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CIO

The only thing we are lacking when it comes to ease of use is that the links are not embedded in our...

Sep 2021
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CIO

We have had very few issues with Legacy Data Access, and I think that is indicative of their...

Sep 2021
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CIO

Legacy Data Access is flexible. They have built the pages that our users need based on feedback....

Sep 2021
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CIO

When we do implementations, I end up with two project managers assigned. One is from our company,...

Sep 2021
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Director

My experience has been excellent in the last two implementations. Right now, Legacy Data Access is...

Aug 2021
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Director

Our end users have been satisfied so far with the data they can access from the archive. When they...

Aug 2021
||
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Director

I wouldn't say the vendor innovates, but they do enhancements. One of the things they have enabled...

Aug 2021
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(0)
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Manager

Overall, we have had mostly good experiences working to have our data archived into LegacyVault.

Aug 2021
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(0)
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Manager

We have found a different vendor that doesn’t charge monthly fees. I would say that is a big...

Aug 2021
||
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Manager

We had some recent issues and confusion with customer support in terms of who was authorized to make...

Aug 2021
||
(0)
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Manager

I don’t know that the vendor is proactive. We have some systems where the data is older than the...

Aug 2021
||
(0)
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Manager

I haven’t seen anything new from the vendor as far as new technology goes. Everything that we have...

Aug 2021
||
(0)
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Manager

When we do go live with a new application, the vendor doesn’t offer a lot of training to our end...

Aug 2021
||
(0)
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Director

We have converted several legacy systems, including our old HIS and our old EMR. All of that data is...

Jul 2021
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(0)
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Director

Legacy Data Access is willing to innovate with us. They really aren’t an innovation type of...

Jul 2021
||
(0)
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Director

Legacy Data Access’ pricing is good. I have looked at other vendors, and Legacy Data Access has...

Jul 2021
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(0)
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Director

We have a good project manager from Legacy Data Access. Our project manager is engaged. We also have...

Jul 2021
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Director

When I initially reached out to Legacy Data Access, they were very easy to work with. We had an...

Jul 2021
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Director

The only part that I would warn someone about is that Legacy Data Access has parts in the contract...

Jul 2021
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Director

The vendor isn't proactive. We don't know about any new updates or functionalities that might be...

Jun 2021
||
(0)
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Director

We had an issue with the system during the COVID-19 pandemic, and one of the vendor's leadership...

Jun 2021
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Director

One of the negatives of Legacy Data Access is its integration with one of our current systems. We...

Jun 2021
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(0)
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Director

Legacy Data Access is a pretty good partner. The way that they operate is seamless for our...

Jun 2021
||
(0)
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Director

LegacyVault's implementation was seamless. We gave the vendor a variety of projects that they did...

Jun 2021
||
(0)
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Director

I haven't heard of any downtime or issues with LegacyVault. It is a quality product. Our customers...

Jun 2021
||
(0)
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Manager

We use LegacyVault as a legacy storage system for a retired EMR that has more than 20 years of...

Jun 2021
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(0)
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Manager

The people at Legacy Data Access helped us brainstorm solutions and effectively communicated with...

Jun 2021
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(0)
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CIO

I have had a good experience with Legacy Data Access. They are pretty easy to work with, and...

May 2021
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(0)
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CIO

The technologies that Legacy Data Access are using are transparent to us. The service works. The...

Feb 2021
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(0)
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CIO

Our relationship with the vendor has been a solid relationship for us. We have had no problems at...

Feb 2021
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(0)
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CIO

There are a lot of options right now. We could probably cold store things with Google for a lot...

Feb 2021
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(0)
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CIO

The vendor resolves issues immediately. When we have a project to decommission data, we just have to...

Feb 2021
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(0)
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CIO

I would like to see Legacy Data Access competing with some of the other larger companies like...

Feb 2021
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(0)
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Director

We are replacing Legacy Vault and moving toward a single vendor archive because we have several...

Feb 2021
||
(0)
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Director

We were evaluating other vendors at one point, but now that we are looking at going to the cloud...

Jan 2021
||
(0)
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Director

Legacy Data Access does a good job of evaluating a project up front and coming to an estimated cost....

Jan 2021
||
(0)
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Director

The solution that the vendor promoted and sold to us works as expected, but our needs have changed....

Jan 2021
||
(0)
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Director

Integration is going to be key for Legacy Data Access to move forward. They can't just provide an...

Jan 2021
||
(0)
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Director

I would recommend this solution to others as long as they have an understanding of its lack of...

Jan 2021
||
(0)
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Director

Single sign-on capabilities where LegacyVault is integrated with active directory is the only place...

Jan 2021
||
(0)
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Director

I haven’t seen a lot of changes from Legacy Data Access, so all the new technology must be happening...

Jan 2021
||
(0)
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Director

Most recently, the person that we have worked with from Legacy Data Access has been really good,...

Jan 2021
||
(0)
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Director

In the project that we are working on, there is always a challenge of getting the data out of the...

Jan 2021
||
(0)
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Director

Legacy Data Access didn't hide the fact that their system had a lack of integration. LegacyVault did...

Jan 2021
||
(0)
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Director

We had to pay extra for things that we felt we shouldn't have to pay extra for, but the same is true...

Jan 2021
||
(0)
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 or  to see details.

Director

Legacy Data Access did a good job with our old data. The process went very well. We had a good plan,...

Jan 2021
||
(0)
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Director

Legacy Data Access communicated well. We met weekly and had check-ins, and they were always there to...

Jan 2021
||
(0)
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 or  to see details.

Director

We have a good product, but it is on the expensive side. When nothing else was there, LegacyVault...

Jan 2021
||
(0)
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Director

I have heard that LegacyVault isn’t as user friendly as it could be.

Dec 2020
||
(0)
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Director

LegacyVault is fine, but we are probably moving off of it. Legacy Data Access seems to be very nice....

Dec 2020
||
(0)
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Director

The problem with Legacy Data Access is they charge by storage. That makes us want to limit the...

Dec 2020
||
(0)
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Director

When we started working with the vendor, we were going back and forth over requirements, and the...

Dec 2020
||
(0)
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Director

The system is fine, but it is nothing to call home about. It does what the vendor says it will do,...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Legacy Data Access has been more than willing to work with us. They are flexible. We have people...

Dec 2020
||
(0)
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Director

My satisfaction with the vendor in a year from now really depends on how they are going to work with...

Dec 2020
||
(0)
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Manager

I have worked with Legacy Data Access for a long time. We have archived a fair amount of...

Dec 2020
||
(0)
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Manager

Working with the vendor is very easy. We tell the vendor what we need. They work with the analyst to...

Dec 2020
||
(0)
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Manager

The vendor clearly spells out in their contract what they charge for. The vendor says they will do...

Dec 2020
||
(0)
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Manager

I called the support people one time, and I was very specific with my request. The support people...

Dec 2020
||
(0)
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Manager

We don't get any more services than what we already have in place. There is nothing new for the...

Dec 2020
||
(0)
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 or  to see details.

Analyst/Coordinator

There have been a lot of changes with the vendor, but their executive involvement over the past few...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

If there are any additional records or reports we need, Legacy Data Access does charge us.

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

There is no ongoing training. Training helps when a new user comes up. The vendor doesn't provide...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

We have issues with the way data is imported into this product. I have seen other vendors with...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

The vendor's web support is okay. The support is available to us up to a certain point of the day....

Dec 2020
||
(0)
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