LegacyVault Comments

 

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Current Time Inside Cache Tag Helper: 9/28/2020 7:37:25 PM and Model.EvProductId = 193317

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User Commentary

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VP/Other Executive

Functionality and Upgrades

Legacy data is not exactly a budding industry. LegacyVault is just a very basic storage system. I...

Jul 2020
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VP/Other Executive

ROI / Cost (care and feeding)

The LegacyVault system is remotely hosted, and we pay a fee for every application. Storing all our...

Jul 2020
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VP/Other Executive

Other Observations & Comments

I have encouraged my team to make sure that there is a sunset plan for every Legacy Data Access...

Jul 2020
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VP/Other Executive

Service and Support

Through the COVID-19 crisis, we got support from Legacy Data Access. They were receptive to making...

Jul 2020
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VP/Other Executive

Other Observations & Comments

If I were making the decision, I would internally store things instead of using LegacyVault. We have...

Jul 2020
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VP/Other Executive

Interfacing and Integration

Everybody has room to improve, but LegacyVault works as advertised. The vendor is pretty good at...

Jul 2020
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VP/Other Executive

Relationship

We have very little executive involvement with Legacy Data Access, but I am able to have contact...

Jul 2020
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VP/Other Executive

Service and Support

Legacy Data Access has improved over the years. The vendor was pretty new when I first started...

Jul 2020
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VP/Other Executive

Service and Support

We moved multiple systems into LegacyVault and used one of them as an active archive. We probably...

Jul 2020
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Manager

Functionality and Upgrades

Legacy Data Access has a clear pricing policy. They are responsive and professional, and they...

Jun 2020
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Manager

Implementation and Training

I would suggest more proactive engagement in the initial configuration process and setup.

Jun 2020
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Director

Sales and Contracting

We had a really good sales cycle during the sales component of the project, and Legacy Data Access...

Jun 2020
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Director

Implementation and Training

When we got to the implementation, we did have some surprises. One of the bigger surprises was the...

Jun 2020
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Director

Sales and Contracting

Our previous system was hosted, so we didn't have our own data center. Perhaps we weren't clear...

Jun 2020
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Director

Sales and Contracting

We thought the vendor would be able to do the project in a more condensed time frame than they did....

Jun 2020
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Director

Functionality and Upgrades

I don't know whether I would buy the product again. I really only like one other vendor in the data...

Jun 2020
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Director

Implementation and Training

We haven't had any issues from Legacy Data Access in terms of nickel-and-diming. The training was...

Jun 2020
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Director

Functionality and Upgrades

The product's ease of use is a little challenging because of the way the data is presented in the...

Jun 2020
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Director

Service and Support

We get good support from the vendor. When we call them, they are pretty responsive. I haven't heard...

Jun 2020
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Director

Relationship

I would give the vendor a high score for executive involvement. Whenever I escalate, Legacy Data...

Jun 2020
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Director

ROI / Cost (care and feeding)

The sales cycle was very easy, and in terms of payment, Legacy Data Access was fine. They reduced...

Jun 2020
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Director

Other Observations & Comments

There wasn't any particular outreach from Legacy Data Access during COVID-19, but I am not sure that...

Jun 2020
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CIO

Functionality and Upgrades

I have not gotten any complaints about the product. My customers are pretty happy with it....

Apr 2020
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CIO

Relationship

The only issue we had with the product was around the estimated completion dates. The vendor would...

Apr 2020
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Director

Lessons Learned

I would tell people looking to buy LegacyVault to pay attention to their data-retention policies and...

Jan 2020
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Director

Other Observations & Comments

LegacyVault is what it is. It is a necessary evil. There is just always something we have to keep forever....

Jan 2020
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Director

Functionality and Upgrades

We lost a lot of functionality in terms of individuality when we moved to LegacyVault. With our last...

Jan 2020
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Director

Functionality and Upgrades

The upgrades are pretty seamless.

Jan 2020
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Director

Functionality and Upgrades

Our turnaround time for LegacyVault is significant, and a lot of back-and-forth happens. So we can’t...

Nov 2019
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Director

Service and Support

I wonder about the viability of LegacyVault. Legacy Data Access hasn’t shared their long-term road...

Nov 2019
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Director

Relationship

Before Cadrillion acquired Legacy Data Access, there was a lot of communication and back-and-forth,...

Nov 2019
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Director

ROI / Cost (care and feeding)

Originally, our contract with Legacy Data Access said that everything was inclusive, and now they...

Nov 2019
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Director

Interfacing and Integration

We tried to get Legacy Data Access to work with us to integrate with another vendor. They hired a...

Nov 2019
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Director

Service and Support

Support for LegacyVault has limited hours. Legacy Data Access doesn’t respond. And we often have to...

Nov 2019
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Manager

Future Outlook

We continue to use Legacy Data Access' offering and will continue to archive our old systems from...

Nov 2019
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Manager

Relationship

The vendor went through either a restructuring or consolidation of their staff. In doing that, they...

Nov 2019
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Manager

Other Observations & Comments

One very convenient thing is that Legacy Data Access has a longstanding relationship with not only...

Nov 2019
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Manager

Functionality and Upgrades

The solution does what it is advertised to do. The vendor is willing to build almost whatever the...

Nov 2019
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Manager

Other Observations & Comments

I think Legacy Data Access used to be a little bit more in touch with their customers. But they have...

Nov 2019
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Manager

ROI / Cost (care and feeding)

The vendor has gotten better at not nickel-and-diming. There was a dip, but in my long-term...

Nov 2019
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Manager

Implementation and Training

The training that the vendor offers may have improved. At the very least, it has stayed good. Things...

Nov 2019
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Manager

Relationship

The vendor is incredibly reliable. I have worked with some of their people multiple times, and the...

Nov 2019
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Director

Functionality and Upgrades

LegacyVault has a wide variety of options available for archiving. The system is not limited to a...

Nov 2019
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Director

Relationship

I would like Legacy Data Access to engage with us. No news is good news, but even though our system...

Nov 2019
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Director

Functionality and Upgrades

There is nothing negative to say about Legacy Data Access. They have been great at support...

Nov 2019
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Manager

Functionality and Upgrades

LegacyVault is just too good and too cheap not to use. Legacy Data Access has a great reputation and...

Oct 2019
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Manager

Relationship

LegacyVault is really easy to work with. I have contact with all the C-suite people. They...

Oct 2019
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Manager

Relationship

Our vendor relationship with Legacy Data Access is a true partnership, which is exactly what we...

Oct 2019
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Manager

Functionality and Upgrades

We have tools in LegacyVault that allow us to view who is looking at the data. There is an important...

Oct 2019
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VP/Other Executive

Functionality and Upgrades

I never respond to surveys, but I responded to KLAS because I found LegacyVault to be an incredible...

Apr 2019
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VP/Other Executive

Relationship

The executive involvement from Legacy Data Access is very strong. When I email an executive, I get a...

Apr 2019
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VP/Other Executive

Implementation and Training

During the implementation, we told the vendor everything we needed for audits and reports, and they...

Apr 2019
 Helpful

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VP/Other Executive

Functionality and Upgrades

The tool helps with my needs to retain and retrieve data for things like audits and patient issues...

Apr 2019
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VP/Other Executive

Sales and Contracting

Legacy Data Access avoids nickel-and-diming. I don’t think we have ever had any add-on costs.

Apr 2019
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VP/Other Executive

Interfacing and Integration

LegacyVault is one of many systems that we use, and those systems send electronic files to each...

Apr 2019
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VP/Other Executive

Service and Support

We really don't have much need to reach out to the vendor for support, but when we do reach out,...

Apr 2019
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VP/Other Executive

Sales and Contracting

LegacyVault is very easy to use and very inexpensive. We pay a monthly fee for active systems, and...

Apr 2019
 Helpful

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VP/Other Executive

Relationship

Legacy Data Access listens to us to understand what our needs are. They don't try to make us fit...

Apr 2019
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VP/Other Executive

Functionality and Upgrades

I pull reports on a monthly basis. I have to do a lot of excessive scrolling to get to the report I...

Apr 2019
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Director

Other Observations & Comments

Legacy Data Access pretty much did what they said they were going to do, but they didn't do it in a...

Mar 2019
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Director

Functionality and Upgrades

Legacy Data Access was really good about building LegacyVault to be similar to the program they were...

Mar 2019
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Director

Functionality and Upgrades

We would have to have some kind of SLA if we were to use Legacy Data Access again. Overall, Legacy...

Mar 2019
 Helpful

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Director

Functionality and Upgrades

LegacyVault gives us full access to the system that the vendor archived. LegacyVault is pretty...

Mar 2019
 Helpful

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Director

ROI / Cost (care and feeding)

LegacyVault was pretty cheap compared to what we could have paid. In the future, we can cancel the...

Mar 2019
 Helpful

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Director

Service and Support

We did have an issue with one of the resources. We liked our project manager, but that person should...

Mar 2019
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Director

Lessons Learned

I would recommend LegacyVault with caveats. We carefully timed the service agreement. Providers need...

Mar 2019
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VP/Other Executive

ROI / Cost (care and feeding)

If I think about the maintenance associated with each of the apps that we retired, I think the...

Mar 2019
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VP/Other Executive

Future Outlook

Once Legacy Data Access moves our EMR, we will start negotiating read-only access and limiting the...

Mar 2019
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VP/Other Executive

Other Observations & Comments

Legacy Data Access is working really hard on being able to demonstrate printing out our H37 data and...

Mar 2019
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VP/Other Executive

Service and Support

We do the majority of the tasks, and we are pushing Legacy Data Access more than they are taking...

Mar 2019
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VP/Other Executive

Future Outlook

I can see our satisfaction with Legacy Data Access improving over the next year. But they control...

Mar 2019
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VP/Other Executive

Technology

Legacy Data Access seems to be going through a transition, and I think their skill set has changed....

Mar 2019
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VP/Other Executive

Functionality and Upgrades

Adjusting the A/R days and posting them back is key for us. That is a challenge with LegacyVault,...

Mar 2019
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VP/Other Executive

Other Observations & Comments

Legacy Data Access is building up their strength and looking to get the developers appropriately...

Mar 2019
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VP/Other Executive

ROI / Cost (care and feeding)

The way we built the contract with Legacy Data Access, they don’t nickel-and-dime us.

Mar 2019
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VP/Other Executive

Interfacing and Integration

I am not sure that we have pursued the interoperability component. It hasn’t been a priority for us....

Mar 2019
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Manager

Implementation and Training

Legacy Data Access did an upgrade without telling us. We have developed a lot of applications on our...

Mar 2019
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Manager

Service and Support

To me, executive involvement means a vendor has their executive leaders available to us. Legacy Data...

Mar 2019
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Manager

Service and Support

If an organization is looking to at least archive a system, LegacyVault gets the job done. But if an...

Mar 2019
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Manager

Functionality and Upgrades

We don’t need a lot of training from Legacy Data Access. Initially, they provided some training to...

Mar 2019
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Manager

Functionality and Upgrades

Some of Legacy Data Access’ development work has not been impressive. We have internally had to...

Mar 2019
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Manager

Technology

Some positive things with LegacyVault are project stability and reliability. The vendor put in some...

Mar 2019
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Manager

Interfacing and Integration

There is a lack of integration with LegacyVault. We wanted to integrate, but Legacy Data Access...

Mar 2019
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Manage