LegacyVault
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Ryan Oliver
Research Director
KLAS Research Director - Ryan Oliver
 
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User Commentary

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CIO

We have had a long-time relationship with Legacy Data Access because they have been a solid...

Feb 2022
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CIO

I wonder sometimes whether I could have my data cold stored for less money somewhere else, but...

Feb 2022
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CIO

There is only so much that can be done to make data storage innovative. My only suggestion to Legacy...

Feb 2022
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CIO

I don't need a lot of interaction with the executive team because LegacyVault is just a storage...

Feb 2022
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Manager

Some of Legacy Data Access' project managers could be more organized. The implementation was very...

Dec 2021
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Manager

Legacy Data Access used to avoid charging for every little thing, but that didn't help them make...

Dec 2021
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Manager

We haven't really done a good job of communicating what we want for integration to Legacy Data...

Dec 2021
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Manager

I like the flexibility of the design. We aren't being put into a predetermined application. We show...

Dec 2021
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Manager

Legacy Data Access could do a better job of communicating about upgrades and advertising their...

Dec 2021
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Manager

We needed an archive that would allow us to still enter transactions. We basically wanted to run a...

Nov 2021
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Manager

Legacy Data Access just doesn't seem to be stable as a company. They aren't the easiest to deal...

Nov 2021
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Manager

It was hard to schedule training with Legacy Data Access. They only gave us one training session, so...

Nov 2021
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Manager

We have no complaints. Our users like the system. It is easier to use than our prior system. The...

Nov 2021
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Manager

Legacy Data Access did a great job of doing as much as they could to replicate how the screens...

Nov 2021
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Manager

We have had some extra reports that have been requested by our users that the vendor has helped...

Nov 2021
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Manager

We have a regular patch time available for the vendor to do patches. That was part of the...

Nov 2021
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Manager

We have other vendors that we use for archiving other systems. The reason we selected Legacy Data...

Nov 2021
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Manager

I just got a concern from a user about how long it takes to locate accounts and generate things.

Nov 2021
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Director

Legacy Data Access does a good job of assessing costs on the front end. If we get down the road and...

Nov 2021
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Director

The last upgrade went very smoothly. I never heard anything about it, and that is a good thing. The...

Nov 2021
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Director

I would definitely recommend LegacyVault. I have been very happy. I like the interactions I have had...

Nov 2021
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Director

A few years ago, Legacy Data Access had an interruption in staffing, and that caused some...

Nov 2021
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Director

Working in LegacyVault can be a little confusing for people who don't have previous experience in...

Oct 2021
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Director

We haven't done any major upgrades with LegacyVault. We didn't buy anything interactive for the...

Oct 2021
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Director

So far, the solution has been really good. When we have had questions or needed something to get...

Oct 2021
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Director

The vendor has been on top of everything that we have asked of them. They have been there for all of...

Oct 2021
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Director

We don't do any kind of integration with LegacyVault. LegacyVault is totally separate from our other...

Oct 2021
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Director

LegacyVault works pretty well. It works the way that the vendor said that it would. They didn't...

Oct 2021
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Director

We considered a few different systems, but the differences in their prices and the things that they...

Oct 2021
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CIO

The only thing we are lacking when it comes to ease of use is that the links are not embedded in our...

Sep 2021
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CIO

We have had very few issues with Legacy Data Access, and I think that is indicative of their...

Sep 2021
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CIO

Legacy Data Access is flexible. They have built the pages that our users need based on feedback....

Sep 2021
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CIO

When we do implementations, I end up with two project managers assigned. One is from our company,...

Sep 2021
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Director

My experience has been excellent in the last two implementations. Right now, Legacy Data Access is...

Aug 2021
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Director

Our end users have been satisfied so far with the data they can access from the archive. When they...

Aug 2021
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Director

I wouldn't say the vendor innovates, but they do enhancements. One of the things they have enabled...

Aug 2021
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Manager

Overall, we have had mostly good experiences working to have our data archived into LegacyVault.

Aug 2021
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Manager

We have found a different vendor that doesn’t charge monthly fees. I would say that is a big...

Aug 2021
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Manager

We had some recent issues and confusion with customer support in terms of who was authorized to make...

Aug 2021
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Manager

I don’t know that the vendor is proactive. We have some systems where the data is older than the...

Aug 2021
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Manager

I haven’t seen anything new from the vendor as far as new technology goes. Everything that we have...

Aug 2021
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Manager

When we do go live with a new application, the vendor doesn’t offer a lot of training to our end...

Aug 2021
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Director

We have converted several legacy systems, including our old HIS and our old EMR. All of that data is...

Jul 2021
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Director

Legacy Data Access is willing to innovate with us. They really aren’t an innovation type of...

Jul 2021
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Director

Legacy Data Access’ pricing is good. I have looked at other vendors, and Legacy Data Access has...

Jul 2021
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Director

We have a good project manager from Legacy Data Access. Our project manager is engaged. We also have...

Jul 2021
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Director

When I initially reached out to Legacy Data Access, they were very easy to work with. We had an...

Jul 2021
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Director

The only part that I would warn someone about is that Legacy Data Access has parts in the contract...

Jul 2021
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Director

The vendor isn't proactive. We don't know about any new updates or functionalities that might be...

Jun 2021
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Director

We had an issue with the system during the COVID-19 pandemic, and one of the vendor's leadership...

Jun 2021
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Director

One of the negatives of Legacy Data Access is its integration with one of our current systems. We...

Jun 2021
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Director

Legacy Data Access is a pretty good partner. The way that they operate is seamless for our...

Jun 2021
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Director

LegacyVault's implementation was seamless. We gave the vendor a variety of projects that they did...

Jun 2021
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Director

I haven't heard of any downtime or issues with LegacyVault. It is a quality product. Our customers...

Jun 2021
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Manager

We use LegacyVault as a legacy storage system for a retired EMR that has more than 20 years of...

Jun 2021
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Manager

The people at Legacy Data Access helped us brainstorm solutions and effectively communicated with...

Jun 2021
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CIO

I have had a good experience with Legacy Data Access. They are pretty easy to work with, and...

May 2021
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