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KLAS Research Director - Ryan Oliver
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Director

We have converted several legacy systems, including our old HIS and our old EMR. All of that data is...

Jul 2021
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Director

Legacy Data Access is willing to innovate with us. They really aren’t an innovation type of...

Jul 2021
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Director

Legacy Data Access’ pricing is good. I have looked at other vendors, and Legacy Data Access has...

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Director

We have a good project manager from Legacy Data Access. Our project manager is engaged. We also have...

Jul 2021
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Director

When I initially reached out to Legacy Data Access, they were very easy to work with. We had an...

Jul 2021
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Director

The only part that I would warn someone about is that Legacy Data Access has parts in the contract...

Jul 2021
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Director

The vendor isn't proactive. We don't know about any new updates or functionalities that might be...

Jun 2021
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Director

We had an issue with the system during the COVID-19 pandemic, and one of the vendor's leadership...

Jun 2021
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Director

One of the negatives of Legacy Data Access is its integration with one of our current systems. We...

Jun 2021
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Director

Legacy Data Access is a pretty good partner. The way that they operate is seamless for our...

Jun 2021
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Director

LegacyVault's implementation was seamless. We gave the vendor a variety of projects that they did...

Jun 2021
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Director

I haven't heard of any downtime or issues with LegacyVault. It is a quality product. Our customers...

Jun 2021
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Manager

We use LegacyVault as a legacy storage system for a retired EMR that has more than 20 years of...

Jun 2021
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Manager

The people at Legacy Data Access helped us brainstorm solutions and effectively communicated with...

Jun 2021
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CIO

I have had a good experience with Legacy Data Access. They are pretty easy to work with, and...

May 2021
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CIO

The technologies that Legacy Data Access are using are transparent to us. The service works. The...

Feb 2021
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CIO

Our relationship with the vendor has been a solid relationship for us. We have had no problems at...

Feb 2021
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CIO

There are a lot of options right now. We could probably cold store things with Google for a lot...

Feb 2021
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CIO

The vendor resolves issues immediately. When we have a project to decommission data, we just have to...

Feb 2021
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CIO

I would like to see Legacy Data Access competing with some of the other larger companies like...

Feb 2021
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Director

We are replacing Legacy Vault and moving toward a single vendor archive because we have several...

Feb 2021
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Director

We were evaluating other vendors at one point, but now that we are looking at going to the cloud...

Jan 2021
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Director

Legacy Data Access does a good job of evaluating a project up front and coming to an estimated cost....

Jan 2021
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Director

The solution that the vendor promoted and sold to us works as expected, but our needs have changed....

Jan 2021
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Director

Integration is going to be key for Legacy Data Access to move forward. They can't just provide an...

Jan 2021
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Director

I would recommend this solution to others as long as they have an understanding of its lack of...

Jan 2021
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Director

Single sign-on capabilities where LegacyVault is integrated with active directory is the only place...

Jan 2021
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Director

I haven’t seen a lot of changes from Legacy Data Access, so all the new technology must be happening...

Jan 2021
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Director

Most recently, the person that we have worked with from Legacy Data Access has been really good,...

Jan 2021
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Director

In the project that we are working on, there is always a challenge of getting the data out of the...

Jan 2021
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(0)
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Director

Legacy Data Access didn't hide the fact that their system had a lack of integration. LegacyVault did...

Jan 2021
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Director

We had to pay extra for things that we felt we shouldn't have to pay extra for, but the same is true...

Jan 2021
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Director

Legacy Data Access did a good job with our old data. The process went very well. We had a good plan,...

Jan 2021
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Director

Legacy Data Access communicated well. We met weekly and had check-ins, and they were always there to...

Jan 2021
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Director

We have a good product, but it is on the expensive side. When nothing else was there, LegacyVault...

Jan 2021
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Director

I have heard that LegacyVault isn’t as user friendly as it could be.

Dec 2020
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Director

LegacyVault is fine, but we are probably moving off of it. Legacy Data Access seems to be very nice....

Dec 2020
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Director

The problem with Legacy Data Access is they charge by storage. That makes us want to limit the...

Dec 2020
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Director

When we started working with the vendor, we were going back and forth over requirements, and the...

Dec 2020
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Director

The system is fine, but it is nothing to call home about. It does what the vendor says it will do,...

Dec 2020
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Director

Legacy Data Access has been more than willing to work with us. They are flexible. We have people...

Dec 2020
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Director

My satisfaction with the vendor in a year from now really depends on how they are going to work with...

Dec 2020
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Manager

I have worked with Legacy Data Access for a long time. We have archived a fair amount of...

Dec 2020
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Manager

Working with the vendor is very easy. We tell the vendor what we need. They work with the analyst to...

Dec 2020
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Manager

The vendor clearly spells out in their contract what they charge for. The vendor says they will do...

Dec 2020
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Manager

I called the support people one time, and I was very specific with my request. The support people...

Dec 2020
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Manager

We don't get any more services than what we already have in place. There is nothing new for the...

Dec 2020
||
(0)
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Analyst/Coordinator

There have been a lot of changes with the vendor, but their executive involvement over the past few...

Dec 2020
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Analyst/Coordinator

If there are any additional records or reports we need, Legacy Data Access does charge us.

Dec 2020
||
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Analyst/Coordinator

There is no ongoing training. Training helps when a new user comes up. The vendor doesn't provide...

Dec 2020
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Analyst/Coordinator

We have issues with the way data is imported into this product. I have seen other vendors with...

Dec 2020
||
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Analyst/Coordinator

The vendor's web support is okay. The support is available to us up to a certain point of the day....

Dec 2020
||
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Director

I like that Legacy Data Access customizes their product. They give us what we want; they are very...

Nov 2020
||
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Director

We had vendor executives at our first couple of meetings. They were all really nice, but we didn't...

Nov 2020
||
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Director

If we have any kind of issue, the vendor is on it. That is good to see. We don't want to see a...

Nov 2020
||
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Director

It took us a few days to get used to the system when we first started on it. That would probably be...

Nov 2020
||
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Director

Legacy Data Access is a partner, but they nickel-and-dime us to death. That is the only thing I...

Nov 2020
||
(0)
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Director

The training from Legacy Data Access was very hands on, and they did a good job with us on their...

Nov 2020
||
(0)
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Director

This product is part of our long-term plans. We decommissioned our other systems so that we could...

Nov 2020
||
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Director

I would probably purchase this system again, but we are still pretty new to it. We haven't seen...

Nov 2020
||
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Director

We were a little worried by the vendor when we were testing the system. The vendor had some issues,...

Nov 2020
||
(0)
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Director

During the implementation, the vendor really went above and beyond to make sure that we got what we...

Nov 2020
||
(0)
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Director

Our end users were pretty excited about this product because our previous system was so old. There...

Nov 2020
||
(0)
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Manager

There is a monthly patch period on the system, but we haven’t been aware of any issues. The vendor...

Nov 2020
||
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Manager

The vendor’s phone and web support have been good. We have had some experience with reaching out to...

Nov 2020
||
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Manager

We had some of the vendor’s executives come on-site before, and they were engaged with some of the...

Nov 2020
||
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Manager

During the COVID-19 crisis, there has been absolutely no disruption to the vendor’s service. The...

Nov 2020
||
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Manager

The vendor has kept their promises. We had a fairly seamless process for implementing the system....

Nov 2020
||
(0)
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Manager

We had individuals who were dedicated to the project that we could contact, and they were responsive...

Nov 2020
||
(0)
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Manager

I didn’t sense that the vendor tried to charge us for anything extra. We requested some additional...

Nov 2020
||
(0)
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Manager

The vendor provided our training materials, and they were helpful in getting our users trained. The...

Nov 2020
||
(0)
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Manager

We have not had any issues with the product not working as promoted. We requested a few custom...

Nov 2020
||
(0)
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Manager

We have other data archive systems that we are using, and we have added LegacyVault based on the...

Nov 2020
||
(0)
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Director

We never really saw the vendor during the COVID-19 crisis. We still had frequent Zoom calls with...

Nov 2020
||
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Manager

The vendor has a set number of hours that they have per year to write customized reports. If I run...

Nov 2020
||
(0)
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Manager

The vendor has the ability to capture all the data and put it into a framework that is very user...

Nov 2020
||
(0)
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Manager

Legacy Data Access' only weakness is their lack of proactivity. There are reports that really should...

Nov 2020
||
(0)
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Manager

We actually went live recently with an EMR. There was a monster's worth of data, and we had a super...

Nov 2020
||
(0)
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Manager

Legacy Data Access' executive involvement is very good. I work directly with an executive.

Nov 2020
||
(0)
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Manager

What Legacy Data Access does well is their core service. They archive legacy systems. They do so in...

Nov 2020
||
(0)
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Director

We are using this solution for our legacy GL, HR, and payroll system data storage. We are not asking...

Nov 2020
||
(0)
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Director

It took a lot of blood, sweat, and tears to archive to LegacyVault, but that was more of a function...

Nov 2020
||
(0)
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Director

In terms of how long we plan to store the data, we will do so according to our system requirements....

Nov 2020
||
(0)
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