LegacyVault Commentary
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Tyson Blauer
Research Director
KLAS Research Director - Tyson Blauer
 
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User Commentary

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Manager

Relationship

With Legacy Data Access, we are sticking to the status quo on everything. Everything seems to be...

Apr 2024
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Manager

Loyalty

We have no plans to discontinue using LegacyVault at this point. We are looking at the potential of...

Apr 2024
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Manager

Value

Legacy Data Access has been very good at avoiding charging for every little thing. We have needed...

Apr 2024
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Manager

Culture, Relationship

We have had some upgrades of infrastructure, and Legacy Data Access has been good. We have been able...

Apr 2024
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Manager

Loyalty, Operations, Product, Value

LegacyVault being in the cloud was a big deal for us. It was so nice to get rid of our on-premises...

Jan 2024
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Manager

Loyalty

At this point, we would purchase the product again. Several years ago, we might not have....

Jan 2024
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Manager

Relationship

Legacy Data Access is really good at giving us developments on our timelines. They can really turn...

Jan 2024
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Manager

Culture, Value

I am very happy with the pricing structure we are on with Legacy Data Access. We are giving them...

Jan 2024
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Manager

Operations

There is not really a whole lot of training that goes on. I think that we could have more training.

Jan 2024
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Manager

Product

LegacyVault is pretty intuitive. The product works, and it has always been up; we have never had...

Jan 2024
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Manager

Relationship, Operations

Our team asked us to implement some software along with LegacyVault, and we were able to integrate...

Jan 2024
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Manager

Relationship, Product

There is some room to grow in terms of product quality. Everything works perfectly fine. I was just...

Jan 2024
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Manager

Relationship

Legacy Data Access has a very good quality of support. We have at-the-elbow support, and we have...

Jan 2024
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Manager

Culture, Value

Legacy Data Access is good about saying what we are allowed to have per year, like ad hoc work or...

Jan 2024
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Manager

Relationship

Legacy Data Access is trying with integration, but their deepest expertise is not necessarily...

Jan 2024
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Manager

Operations

When we look at LegacyVault, it is a bit pedestrian. It may not be as flashy as some of its...

Jan 2024
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Manager

Loyalty, Relationship, Product

Legacy Data Access does what they do really well, but in terms of research into the future, they...

Jan 2024
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Director

Operations, Product

LegacyVault is not really difficult to use.

May 2023
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Director

Culture, Value

Legacy Data Access’ pricing model and how they work through the data extracts would be something...

May 2023
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