Legacy Data Archiving 2020
Which Vendors Consistently Exceed Expectations?

Author
Ryan Oliver

Author
Jennifer Hickenlooper

July 16, 2020 | Read Time: 7 minutes

When healthcare organizations purchase new software systems, consolidate existing products, or acquire other facilities, they are often left with legacy software solutions that need to be retired. Shuttering these systems and archiving the data is an opportunity to reduce costs while maintaining access to historical patient data. Organizations that have gone through this process recommend considering the following when choosing a data archiving partner:

Project Size & Complexity: Which vendors have completed projects similar to yours in terms of the number of hospitals/clinics involved, the number/type of applications being archived, etc.?
Extraction & Implementation: Late projects extend the amount of time legacy systems must be maintained and paid for. Which vendors set proper expectations and consistently hit timelines?
Customer Satisfaction: What does customer satisfaction with system functionality and ongoing support look like post-implementation?

to see the full dataset.

if you don't have a login, getting started is easy.

Provider Organizations

Fill out our registration form to verify your organization.

HIT Companies

Contact a KLAS representative for plans and pricing.

Key Findings

Project Size & Complexity
Harmony Healthcare IT and MediQuant Able to Deliver on Complex Projects and Broad Range of Systems
Extraction & Implementation
Strong Communication from Triyam ELLKAY Leads to Smooth Extractions
Unclear Expectations Cause Missed Extraction Timelines for Some MediQuant, Galen, Harmony Customers
Satisfaction with Functionality
Harmony Healthcare IT Clients Attribute Achieved Outcomes to Strong Functionality
Satisfaction with Ongoing Support
Legacy Data Access, ELLKAY Less Consistent in Providiing Proactive Service
Best Practices for Successfully Archiving a Legacy System

Writer
Elizabeth Pew

Designer
Madison Fujimoto

Download Report Brief Download Full Report

This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2022 KLAS Research, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.