Home chevron icon RevenueCycle Financial / HIM chevron icon Patient Accounting chevron icon Insurance Discovery

maxRTE (Insurance Discovery)
Filtered view: All

Subject Expert
Dustin Cragun
Research Director
KLAS Research Director - Dustin Cragun
 
View Product Scores
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%
to see the full dataset.

if you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by   
VP/Other Executive

Lessons Learned

The product is not a part of our long-term plans right now, but we will always evaluate the vendor....

Dec 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

ROI / Cost

maxRTE avoids charging for every little thing. They tend to be a good partner, and they do not...

Dec 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Implementation and Training

maxRTE is very open. The product is not very sophisticated, so the lift for ongoing training is not...

Dec 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Functionality and Upgrades

maxRTE is simple and straightforward, but the user interface isn't as slick as it could be. The...

Dec 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Functionality and Upgrades

maxRTE works with all of our systems in multiple ways. maxRTE is evolving pretty quickly around...

Dec 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Service and Support

maxRTE’s support team is pretty average. They are not good and not bad, and they are not...

Dec 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Functionality and Upgrades

When we put the necessary information into the product, it will pull up certain carriers but not all...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Functionality and Upgrades

One issue that we have run into is that some of our patients have limited benefits in a certain area...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

The information that is returned from MaxRTE is very specific and has lots of detail. I know there...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

I really like MaxRE. It is a great system. I wish we could use it more. We haven’t had a lot of...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Service and Support

One thing to be aware of is that programming everything into MaxRTE takes some time. The vendor was...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Service and Support

MaxRTE is very supportive. If I need anything, they are available. Our representative is very...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

ROI / Cost

We have worked with the vendor for a little bit, and that has been successful, so we will continue....

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

We have a great one-on-one relationship with our representative from MaxRTE. The system is very...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

ROI / Cost

MaxRTE has been a great product so far. The responses that we get back from the papers are great as...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

HMFI has been great with their customers. We have had conversations with HFMI, and they have met us...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Functionality and Upgrades

I am the administrator for our product, so I can give or deny access to people who request it. If an...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Functionality and Upgrades

We like that we can pull up different patients' insurances in the product. That helps us with our...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Service and Support

We have a very good support person from HFMI. We have a direct contact who reaches out to us very...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Functionality and Upgrades

The product's website has a lot of downtime. The vendor says that that is because of the connection...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Win/Loss - Why they were selected (by current clients)

We chose the most cost-effective option that we could, and the vendor charges us a flat fee on a...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Future Outlook

We aren't sure what our long-term plans are. We are going to get a new EMR, and we are trying to...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

ROI / Cost

We like MaxRTE a lot. It is a very simple product, and it is easy to use. It didn't take long for...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Service and Support

The product has had some issues. For example, we used to get duplicates from it. However, the vendor...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Implementation and Training

Our implementation was fast and easy. There wasn't much to our training. The training was really...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

ROI / Cost

With MaxRTE, we have been able to find insurance that we normally wouldn't find, especially...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Service and Support

The vendor's customer service, as far as our representative goes, has been awesome. If I have any...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

I haven't had any problems since I have been on the system. The implementation was simple. I haven't...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

ROI / Cost

I think the vendor offers up-front verification, but we don't use it. I think that if we did use it,...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF



We use cookies! We use essential and basic aggregated, depersonalized Google Analytics cookies to provide the type of content which our visitors are most interested in.  Cookie Policy    
​