maxRTE (Insurance Discovery) Commentary

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maxRTE is not as forward thinking with their road map as another vendor, but they keep us abreast of...

maxRTE is very on top of training. And they are fair and transparent with ongoing charges. It's all...

maxRTE has almost no downtime whatsoever, and when they do, they call us immediately. Their...

maxRTE definitely has a lot that they are adding to their scope, so they are definitely trying to...

maxRTE’s support is great. They respond really quickly when I email them. If we are having issues...

maxRTE’s training is very hands-on. We also get printed materials to back the training up. The...

I have maxRTE’s leadership in my contacts, so if I need anything, they are available and are really...

I’m excited about maxRTE because I’m just as happy as I was last year. We’ve actually expanded...

maxRTE is actually doing a lot of stuff with us around health exchange premium paid-through dates...

maxRTE has always been very flexible with us in terms of what we want. They have done a lot of...

We have another vendor that does coverage discovery about 30 days later than when maxRTE does, and...

maxRTE's system is all spreadsheet driven, so I am not even sure what that training would look like....

maxRTE has always been great. They make changes very quickly when we tell them we do not want a...

maxRTE has been a great partner. They are very quick to respond to any issues or add payers at our request....

maxRTE provided live training. They were willing to do that in as many sessions as we needed. There...

So far, maxRTE's quality has been great. And maxRTE absolutely supports our integration goals. The...

I see maxRTE as very proactive in trying to help work through issues. They have been very responsive...

We have been able to get some good information from maxRTE's system and some catches and savings off...

maxRTE's system works well. It just has less of a scope of insurances that we actually can run...

If someone were considering using maxRTE's system, I would tell them about the pain points that I...

With the initial sales pitch and introduction, there was some miscommunication on the scope of the...

Whether maxRTE avoids charging for every little thing is to be determined. I had to make some...

maxRTE has done a great job investing in technology. A year ago, I would have said maxRTE’s area of...

This last year has really shown me that maxRTE has shifted more from reactive to proactive. They...

It is easy to get ahold of maxRTE’s support people, but I never get a straight answer. They always...

maxRTE does not work like the vendor says it does. It is a little overwhelming for somebody who...

maxRTE’s proactiveness is not great, but it isn't horrible either. I hear from a person at maxRTE...

When we have people in the ER, if we can't find insurance, the people don't tell us they have...

We are debating whether maxRTE is part of our long-term plans. We are wondering whether we should...

maxRTE is probably doing fine in some areas, but when it comes to our state, it doesn’t help. maxRTE...

I do the training for maxRTE because when maxRTE runs through their training, it is so fast. People...

The ease of use is just baked into maxRTE. The vendor is always way ahead of the game. We have had...

maxRTE works with us at a very granular level. They drive great results, and they are highly...

maxRTE keeps all their promises. They bring new payers on board and map responses at a plan level...

maxRTE was really great at answering questions; one particular individual was especially good. If I...

There were some fine training points for maxRTE with Medicare and Medicaid, and it was just hard to...

There have been little hiccups along the way, but now, the system is working. It has been helping...

I'm in maxRTE all the time, and it is plain and simple. maxRTE is easy, but some of my billers are...

maxRTE is pretty easy to work with. If I have user issues or anything like that, they have a quick...

In the beginning, maxRTE's solution returns almost too much information for the end users, unless...

Before rolling out new products, maxRTE should make sure they are really ready. We did a trial of...

maxRTE is very available, and their executives are on the calls with us. Their team is good at...

We haven't had any issues with maxRTE. maxRTE's solution has been very reliable, and its response...

maxRTE did a great job with training and provided strong workflow best practices. We haven’t yet...

maxRTE has truly felt like a partner. The product is one of the few solutions we have implemented...

We were struggling with our self-pay population, which includes a high number of Medicaid patients...

I have been highly impressed with the maxRTE team, their technical expertise, and the relationships...

We have worked with maxRTE to make the product very easy to use. I have never encountered another...

If I were to talk to another person who was interested in using maxRTE's system, I would tell them...

maxRTE's system works very, very well for us, even though we are a very complicated business. Our...

maxRTE is helping with our eligibility discovery.

I have not had one problem with maxRTE in the entire time I have been here. Whenever we have...

The higher-ups from maxRTE will respond to my emails immediately if I ping them. They are good to...

maxRTE doesn't nickel-and-dime us. The vendor charges a subscription model. That is unique to the...

maxRTE is a mom-and-pop shop. If I shoot a question over, the vendor will call me within five...

The insurance discovery space isn't overly complicated, but maxRTE does a much better job than some...

maxRTE isn't a really complicated product. It is very straightforward, but there are interesting...

maxRTE goes above and beyond in terms of keeping promises. They even come up with new ideas. The...