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maxRTE (Insurance Discovery) Commentary
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Subject Expert
Dustin Cragun
VP of Revenue Cycle Research
KLAS VP of Revenue Cycle Research - Dustin Cragun
 
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User Commentary

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Director

Operations

We are extremely happy that we chose maxRTE. The support that we received from the implementation to...

Jul 2025
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Director

Operations, Product

From day one, we have moved a lot into Epic's system. When we first went live three to four years...

Jun 2025
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Director

Value

Every month, we see what coverage the vendor found and what reimbursements were tied to it. That is...

Jun 2025
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Director

Relationship

I feel like the vendor has read the room on staffing issues. The vendor has come to us to ask how...

Jun 2025
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Director

Relationship

The vendor will give us answers on the same day we contact them. The vendor is intentional with...

Jun 2025
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Director

Relationship, Value

Our ROI with the system has been significantly higher than we expected. The results we have gotten...

Jun 2025
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Director

Relationship

The vendor's customer service is great. We have monthly calls with the vendor where they are pretty...

Jun 2025
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Director

Loyalty, Operations, Product

The vendor's workflow is somewhat manual right now. The vendor will find insurance, and we will get...

Jun 2025
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Director

Culture, Value

The vendor just charges me one bulk number, and I absolutely love that. There are no add-on charges.

Jun 2025
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Director

Loyalty

maxRTE will probably be part of our long-term plans as long as they are performing. Other vendors...

Jun 2025
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VP/Other Executive

Relationship

maxRTE is very easy to work with. Also, maxRTE does very well with their support. They are very...

Jul 2024
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VP/Other Executive

Value

maxRTE has more functionality that I am just not taking advantage of because of the price. maxRTE is...

Jul 2024
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