maxRTE (Insurance Discovery) Commentary
Filtered view: All

Subject Expert
Dustin Cragun
Research Director
KLAS Research Director - Dustin Cragun
 
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%
to see the full dataset.

if you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by   
Manager

Operations

maxRTE's training is fine. I would put it as middle of the road. They reach out, but the training is...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

The product is great; we like it, but we use it in conjunction with regular real-time eligibility.

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

More and more entities are wanting ID numbers, and that kind of defeats the purpose of this software...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

When we log in to the product, it tells us where there are outages. I do like the fact that the...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Product

The issue with maxRTE is that everything is manual. I have to put together a spreadsheet and send it...

Jul 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

It isn’t that maxRTE does not have good support; I have a person that I email, but I don’t know what...

Jul 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship, Value

I don’t know that there is much regulatory involvement from maxRTE, but it isn’t like there is much...

Jul 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Product

When users get a file back from maxRTE, there are a lot of things on it, and we end up having to...

Apr 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Value

I would tell a friend that maxRTE has found insurance coverage for us that we were not aware of. It...

Apr 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

maxRTE has been wonderful to work with. They prompt us if we forget to send them a file. There is no...

Apr 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

The maxRTE solution is great. It gives me the flexibility to run files as needed, and it allows me...

Apr 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Loyalty

The product is not a part of our long-term plans right now, but we will always evaluate the vendor....

Dec 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Value

maxRTE avoids charging for every little thing. They tend to be a good partner, and they do not...

Dec 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Operations

maxRTE is very open. The product is not very sophisticated, so the lift for ongoing training is not...

Dec 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Culture, Product

maxRTE is simple and straightforward, but the user interface isn't as slick as it could be. The...

Dec 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Product

maxRTE works with all of our systems in multiple ways. maxRTE is evolving pretty quickly around...

Dec 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

maxRTE’s support team is pretty average. They are not good and not bad, and they are not...

Dec 2022
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF