maxRTE (Insurance Discovery)
Filtered view: All
Subject Expert
Dustin Cragun
Research Director
Commentary Summary
if you don't have a login, getting started is easy.
User Commentary
Functionality and Upgrades
When we put the necessary information into the product, it will pull up certain carriers but not all...
Login or Create an Account to see details.
Functionality and Upgrades
One issue that we have run into is that some of our patients have limited benefits in a certain area...
Login or Create an Account to see details.
Functionality and Upgrades
The information that is returned from MaxRTE is very specific and has lots of detail. I know there...
Login or Create an Account to see details.
Functionality and Upgrades
I really like MaxRE. It is a great system. I wish we could use it more. We haven’t had a lot of...
Login or Create an Account to see details.
Service and Support
One thing to be aware of is that programming everything into MaxRTE takes some time. The vendor was...
Login or Create an Account to see details.
Service and Support
MaxRTE is very supportive. If I need anything, they are available. Our representative is very...
Login or Create an Account to see details.
ROI / Cost (care and feeding)
We have worked with the vendor for a little bit, and that has been successful, so we will continue....
Login or Create an Account to see details.
Relationship
We have a great one-on-one relationship with our representative from MaxRTE. The system is very...
Login or Create an Account to see details.
ROI / Cost (care and feeding)
MaxRTE has been a great product so far. The responses that we get back from the papers are great as...
Login or Create an Account to see details.
Relationship
HMFI has been great with their customers. We have had conversations with HFMI, and they have met us...
Login or Create an Account to see details.
Functionality and Upgrades
I am the administrator for our product, so I can give or deny access to people who request it. If an...
Login or Create an Account to see details.
Functionality and Upgrades
We like that we can pull up different patients' insurances in the product. That helps us with our...
Login or Create an Account to see details.
Service and Support
We have a very good support person from HFMI. We have a direct contact who reaches out to us very...
Login or Create an Account to see details.
Functionality and Upgrades
The product's website has a lot of downtime. The vendor says that that is because of the connection...
Login or Create an Account to see details.
Win/Loss - Why they were selected (by current clients)
We chose the most cost-effective option that we could, and the vendor charges us a flat fee on a...
Login or Create an Account to see details.
Future Outlook
We aren't sure what our long-term plans are. We are going to get a new EMR, and we are trying to...
Login or Create an Account to see details.
ROI / Cost (care and feeding)
We like MaxRTE a lot. It is a very simple product, and it is easy to use. It didn't take long for...
Login or Create an Account to see details.
Service and Support
The product has had some issues. For example, we used to get duplicates from it. However, the vendor...
Login or Create an Account to see details.
Implementation and Training
Our implementation was fast and easy. There wasn't much to our training. The training was really...
Login or Create an Account to see details.
ROI / Cost (care and feeding)
With MaxRTE, we have been able to find insurance that we normally wouldn't find, especially...
Login or Create an Account to see details.
Service and Support
The vendor's customer service, as far as our representative goes, has been awesome. If I have any...
Login or Create an Account to see details.
Functionality and Upgrades
I haven't had any problems since I have been on the system. The implementation was simple. I haven't...
Login or Create an Account to see details.
ROI / Cost (care and feeding)
I think the vendor offers up-front verification, but we don't use it. I think that if we did use it,...
Login or Create an Account to see details.
Interfacing and Integration
We haven't really had a whole lot of upgrades. I would prefer if the product were integrated with...
Login or Create an Account to see details.
Functionality and Upgrades
There haven’t been new payers that MaxRTE has introduced in a while. I would like more payers on...
Login or Create an Account to see details.
Lessons Learned
The most important thing to me is that MaxRTE receives an HL7 feed, and they go out looking for...
Login or Create an Account to see details.
ROI / Cost (care and feeding)
MaxRTE has been great to work with. It costs one flat fee. I like that I can use MaxRTE at my...
Login or Create an Account to see details.
Functionality and Upgrades
I wish the product could scrub for Medicare. Everything else works well in the product, but I know...
Login or Create an Account to see details.
Functionality and Upgrades
Some people struggle to use MaxRTE. The solution is complicated because insurance is complicated. My...
Login or Create an Account to see details.
Functionality and Upgrades
The vendor keeps adding additional carriers.
Login or Create an Account to see details.
Service and Support
The vendor is very responsive. They are willing to talk with us about anything, and they respond to...
Login or Create an Account to see details.
Functionality and Upgrades
MaxRTE works well with our population base. We are continually looking for a better solution, but...
Login or Create an Account to see details.
ROI / Cost (care and feeding)
The vendor doesn't charge us for every little thing. We get a bulk rate for a certain number of...
Login or Create an Account to see details.
Interfacing and Integration
The solution is moving toward becoming a fully integrated product. That will be fantastic.
Login or Create an Account to see details.
Functionality and Upgrades
MaxRTE is a very good product, but it has gone down a number of times. It has become a lot more...
Login or Create an Account to see details.
Service and Support
We have a representative who is very helpful when we have questions. We still email that person even...
Login or Create an Account to see details.
Lessons Learned
We are supposed to be able to pull up certain benefits under each payer. I don't know whether that...
Login or Create an Account to see details.
Other Observations & Comments
Once we got the hang of MaxRTE, it was easy to use. The system was difficult for us in the beginning...
Login or Create an Account to see details.
Functionality and Upgrades
There haven't really been any updates to the system. We received an email from the vendor a few...
Login or Create an Account to see details.
ROI / Cost (care and feeding)
I am the person who uses MaxRTE the most at my organization. I think that the system is great. It...
Login or Create an Account to see details.
Functionality and Upgrades
Other than the initial training, we haven't had to do any training because MaxRTE is such a...
Login or Create an Account to see details.
ROI / Cost (care and feeding)
We love the vendor. MaxRTE has actually provided quite a bit of additional revenue to our...
Login or Create an Account to see details.
Relationship
MaxRTE is very low maintenance. We have a little portal that we can log in to if we want to do a...
Login or Create an Account to see details.
Preferences