RxAuditor Investigate / RxAuditor
Filtered view: All
Subject Expert
Jackson Tate
Research Director
Commentary Summary
User Commentary
We just have the base RxAuditor product. We did not upgrade to RxAuditor 360 or RxAuditor...
Login or Create an Account to see details.
We use RxAuditor for our narcotics diversion detection at different sites to home in on any security...
Login or Create an Account to see details.
We have caught drug diversion using several reports in RxAuditor. We are able to catch things ahead...
Login or Create an Account to see details.
In the end, I really like RxAuditor; however, the product's improvement is slower than other...
Login or Create an Account to see details.
The vendor does a great job of providing proactive diversion monitoring. The system works really...
Login or Create an Account to see details.
As far as delivering new technology goes, I don't think that anything new has happened. I would have...
Login or Create an Account to see details.
Medacist's support has been great. They are always open to doing ongoing training. The vendor is...
Login or Create an Account to see details.
We only have RxAuditor Investigate partially implemented right now. I have no idea whether our...
Login or Create an Account to see details.
When we got the product, someone from the vendor gave us an introduction to the product, and they...
Login or Create an Account to see details.
The product just pulls our automated dispensing cabinet data, and if a particular user pulls out...
Login or Create an Account to see details.
The only time we ever really asked for executive help from the vendor, the executives weren’t super...
Login or Create an Account to see details.
Our automated dispensing cabinet will spit out a standard deviation report that says a nurse took...
Login or Create an Account to see details.
The product gives a report with hundreds of pages, and there is no way a human being could possibly...
Login or Create an Account to see details.
The product was the first instance of its kind from the vendor, and that has to say something. It...
Login or Create an Account to see details.
We had a lot of trouble trying to integrate our systems with RxAuditor, and Medacist hasn’t been...
Login or Create an Account to see details.
RxAuditor is better than not having any system in place. Without analytics, it is very difficult to...
Login or Create an Account to see details.
Medacist gave us the product and told us to run with it. We haven’t had any ongoing support or help...
Login or Create an Account to see details.
Medacist could do better at keeping an eye on anesthesiology. The documentation in that area is...
Login or Create an Account to see details.
Medacist keeps us up to date with upgrades and things like that. They make sure we take advantage of...
Login or Create an Account to see details.
The vendor will charge us for some things if we want enhanced services or to incorporate something...
Login or Create an Account to see details.
It is easy to log in to RxAuditor Investigate and see what our needs are. However, the product isn't...
Login or Create an Account to see details.
As far as the system's outcomes go, its clear and consistent metrics have been very valuable. We are...
Login or Create an Account to see details.
I like having the information the system provides. It helps us identify diversion, and once we have...
Login or Create an Account to see details.
RxAuditor Investigate is hard to learn. The vendor's help and education are pretty good, but my...
Login or Create an Account to see details.
If I have any questions, I can get on the line. I end up getting our representative, and they...
Login or Create an Account to see details.
If we have issues with a particular caregiver, the product will point that out. I constantly get...
Login or Create an Account to see details.
RxAuditor's problem was getting the reports our EMR needed. The issue is the fault of both the...
Login or Create an Account to see details.
A positive is the time it takes to turn around data. RxAuditor is particularly easy to use.
Login or Create an Account to see details.
There are nurse managers who want more detailed explanations, and Medacist is very gracious about...
Login or Create an Account to see details.
The solution's ease of use is poor, but that can be fixed with training. The vendor is very good at...
Login or Create an Account to see details.
I like how willing the vendor has been to reach out to us, even over the phone, when they see that...
Login or Create an Account to see details.
The vendor has made themselves available to our investigation staff members for training and...
Login or Create an Account to see details.
Of the limited companies available at the time, Medacist was the best option. They didn't have a...
Login or Create an Account to see details.
We haven’t been overly impressed with Medacist’s support. We had an issue with the feed getting cut...
Login or Create an Account to see details.
In working with Medacist, I would pay special attention to the contracting process and wording of...
Login or Create an Account to see details.
I have had to call Medacist quite a few times to get some changes made. If we were being charged for...
Login or Create an Account to see details.
RxAuditor Investigate does what the vendor said it would do. It gives us underlying users and...
Login or Create an Account to see details.
I can’t quite remember the pitch that Medacist gave us about the new features. Something that I was...
Login or Create an Account to see details.
We are seeing gaps in the data we are getting and the ability to massage the data and look for...
Login or Create an Account to see details.
We are using an older version of RxAuditor, and we are planning to move away from it. It is an old...
Login or Create an Account to see details.
In the big picture of diversion monitoring, RxAuditor is probably about 25% of that picture. No...
Login or Create an Account to see details.
We are only using RxAuditor to deal with cabinet dispensing information. We can see what is coming...
Login or Create an Account to see details.
RxAuditor has to be recognized for the limitations that it has. We are driving the outcomes using...
Login or Create an Account to see details.
I don’t feel like we have been nickel-and-dimed. From a customer service standpoint, Medacist has...
Login or Create an Account to see details.
RxAuditor’s analytics are worrisome. We don’t sit down a person who has gone through professional...
Login or Create an Account to see details.
We currently use RxAuditor, but we will likely be switching soon. The tool is a trending tool that...
Login or Create an Account to see details.
The product has a good peer monitoring and scoring tool. It also has actionable dashboards. The main...
Login or Create an Account to see details.
The vendor’s main areas for improvement are EHR integration and creating less manual work for the...
Login or Create an Account to see details.
The vendor needs to improve their customer service. We have reached out multiple times to get...
Login or Create an Account to see details.
We are moving away from using RxAuditor as our drug diversion tool. Our contract is up for renewal....
Login or Create an Account to see details.
My organization never really embraced the way that RxAuditor was intended to be used. We couldn't...
Login or Create an Account to see details.
Medacist's service and support were fine. We didn't have any issues with them.
Login or Create an Account to see details.
RxAuditor is supposed to work by pulling the medication ID from our automated dispensing cabinet and...
Login or Create an Account to see details.
A lot of the time, RxAuditor gives us false positives. It tells us to investigate something, but if...
Login or Create an Account to see details.
We still have some time left in our contract with Medacist, but the system is not working. We aren't...
Login or Create an Account to see details.
We have been working with Medacist for a long time to fix our issue so that we can use the system,...
Login or Create an Account to see details.
I am giving very poor scores for RxAuditor, but that is basically because we can't use the system to...
Login or Create an Account to see details.
The vendor is proactive. They want to give us a chance to look at their new offerings, and they have...
Login or Create an Account to see details.
The system doesn't have single sign-on integration. The system requires end users to manage a...
Login or Create an Account to see details.
The vendor's tool creates a PDF that is well over 100 pages with multiple different types of...
Login or Create an Account to see details.
The vendor's folks are super responsive. The vendor does as many live training sessions as we need,...
Login or Create an Account to see details.
Our point of contact is amazing. That person is super responsive and great to work with. They always...
Login or Create an Account to see details.
With the things that the vendor is providing us with today, I don't know whether I would choose this...
Login or Create an Account to see details.
RxAuditor is extremely simple, but it does what it is supposed to do. I am satisfied with Medacist....
Login or Create an Account to see details.
Medacist offers other solutions, but we haven't chosen those. Those solutions can't meet our needs...
Login or Create an Account to see details.
It is rare that we have to reach out to Medacist's support people, but when we do, they are quick....
Login or Create an Account to see details.
RxAuditor's price is really low. We are definitely getting our money's worth.
Login or Create an Account to see details.
I probably wouldn't recommend this system to others. The vendor has a more updated product on the...
Login or Create an Account to see details.
I have nothing good to say about Medacist. We originally went with them because they had a...
Login or Create an Account to see details.
A few weeks before our contract expired, the vendor reached out, and we didn't have them on our...
Login or Create an Account to see details.
RxAuditor has a long way to go. The things that the vendor has promised, they have not really...
Login or Create an Account to see details.
The product is not in our long-term plans. We don't have a replacement for this product. The vendor...
Login or Create an Account to see details.
The vendor is trying to deliver new technology. We just have to pay for that technology. The vendor...
Login or Create an Account to see details.
We use RxAuditor. The product works as promoted. I just don't like the way it does. The product is...
Login or Create an Account to see details.
Preferences