RxAuditor Investigate / RxAuditor
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Jackson Tate
Research Director
KLAS Research Director - Jackson Tate
 
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User Commentary

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Functionality and Upgrades

I think the user interface is pretty intuitive. The administrator controls are great. The audit...

Nov 2022
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Director

Relationship

We have had issues with Medacist. We have sent things to the vendor that they say they have not...

Oct 2022
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Director

ROI / Cost (care and feeding)

A lot of times, things cost more because of fees, and that is enough to make us crazy, but Medacist...

Oct 2022
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Director

Functionality and Upgrades

RxAuditor is available to everybody. The product is web based, and it is pretty easy to get...

Oct 2022
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Director

ROI / Cost (care and feeding)

We use RxAuditor regularly. The information is pretty easy to use, and we provide the information...

Oct 2022
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Director

Service and Support

Medacist will send me an email proactively if they are missing any sort of data, and Medacist will...

Oct 2022
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Director

Functionality and Upgrades

I usually find that RxAuditor is a resource to confirm suspicions. That is how I use the product....

Oct 2022
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Manager

Future Outlook

We are going to move on to another product. We have a very basic package with just the reports, and...

Sep 2022
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Manager

Implementation and Training

Medacist is very responsive if we ask them for training.

Sep 2022
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Director

Functionality and Upgrades

We upgraded to Medacist’s newer platform, and we are very happy with it. It was necessary for the...

Jul 2022
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Director

Functionality and Upgrades

RxAuditor Investigate has reduced our false positives. It has improved our turnaround time on...

Jul 2022
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Director

Functionality and Upgrades

I would like RxAuditor Investigate to be more robust around the procedural area. Other vendors have...

Jul 2022
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Director

Functionality and Upgrades

RxAuditor is a good product. I can track who pulls something for orders, and I can see the...

Jun 2022
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Director

Functionality and Upgrades

RxAuditor provides a lot of detail on our medication dispensing units in terms of which people are...

May 2022
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Director

Functionality and Upgrades

RxAuditor is difficult to utilize. It is hard to filter down to what we really want to find out. And...

May 2022
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Director

Future Outlook

We are moving to another product because we just get a monthly report from RxAuditor. We could use...

Apr 2022
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Director

Relationship

I don't have any communication with the vendor.

Apr 2022
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Analyst/Coordinator

Functionality and Upgrades

RxAuditor flags individuals that we should be concerned with. The system has been more user friendly...

Mar 2022
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Analyst/Coordinator

Implementation and Training

The vendor provided us with adequate training on the system. However, that training went a little...

Mar 2022
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Analyst/Coordinator

ROI / Cost (care and feeding)

The outcomes that we have seen since we started using the system have been improved auditing and...

Mar 2022
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Director

Functionality and Upgrades

We just have the base RxAuditor product. We did not upgrade to RxAuditor 360 or RxAuditor...

Jan 2022
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Director

Future Outlook

We use RxAuditor for our narcotics diversion detection at different sites to home in on any security...

Jan 2022
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Director

ROI / Cost (care and feeding)

We have caught drug diversion using several reports in RxAuditor. We are able to catch things ahead...

Jan 2022
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Director

Technology

In the end, I really like RxAuditor; however, the product's improvement is slower than other...

Jan 2022
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Director

Functionality and Upgrades

The vendor does a great job of providing proactive diversion monitoring. The system works really...

Jan 2022
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Director

Other Observations & Comments

As far as delivering new technology goes, I don't think that anything new has happened. I would have...

Jan 2022
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Director

Relationship

Medacist's support has been great. They are always open to doing ongoing training. The vendor is...

Jan 2022
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Director

Implementation and Training

We only have RxAuditor Investigate partially implemented right now. I have no idea whether our...

Jan 2022
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