Home chevron icon Search

Revenue Cycle Management
Filtered view: All

Subject Expert
Mark Allphin
Vice President of Sales
KLAS Vice President of Sales - Mark Allphin
 
View Product Scores
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%
to see the full dataset.

if you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by   
VP/Other Executive

Relationship

The product is pretty standard. MedeAnalytics’ strength is Revenue Integrity. That solution is the...

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Implementation and Training

I don't think MedeAnalytics has their ducks in a row when it comes to their implementation services....

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Interfacing and Integration

In this age and world, someone can't be just a provider or a payer. We are somewhere in between a...

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Service and Support

MedeAnalytics uses a system called Jira for tickets. When I personally get involved at the executive...

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

I don't think MedeAnalytics’ service is proactive. I have to chase the vendor a lot up front.

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Technology

MedeAnalytics talks about how they are working on acquisitions and enhancing their technology, but I...

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Future Outlook

MedeAnalytics is part of my long-term plans. Without Business Office, my revenue cycle function...

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

MedeAnalytics’ leadership is very mature and accommodating, so I have no complaints. MedeAnalytics...

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Service and Support

I don't use MedeAnalytics’ training. I don't think the vendor does a good job at knowledge...

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

We have done several upgrades with MedeAnalytics, and I have been extremely satisfied. The solution...

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Future Outlook

We are finding that a lot of what we use the MedeAnalytics solution for, we can do in another system...

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Service and Support

We have had great product support. We have frequent calls, and the vendor's people have been a great...

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

ROI / Cost

We don't have surprise charges, but we do get an expensive invoice. That high price could possibly...

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Other Observations & Comments

We have had some questions and challenged the information we received back from MedeAnalytics. There...

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

We were really utilizing the MedeAnalytics solution for our work queue functionality. The business...

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Future Outlook

We are dropping MedeAnalytics' product soon. The product works. There is nothing wrong with the...

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

MedeAnalytics is very good at training. The issue is that we need a lot of training. The software is...

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

MedeAnalytics has been annoying to the point of irritation with their frequent contact.

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

MedeAnalytics works very hard to make sure that I get what I need based on the limitations of their...

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Technology

MedeAnalytics is working on developing a PEPPER, which is something that is new and that will help...

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Future Outlook

I am hoping after the upgrade, Business Office will meet all of our needs. In its current state, we...

Jul 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

In the past, we never upgraded. We didn't like upgrades because we were not using the product in the...

Jul 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

One of the big things is the product has a lot of dashboards that we haven't used. So this time...

Jul 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Service and Support

MedeAnalytic’s web support is pretty good. They are pretty present, and the support team doesn't...

Jul 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Implementation and Training

With the implementation, MedeAnalytics had a good plan, and they had timelines. They had all of that...

Jul 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

ROI / Cost

Business Office serves the purpose we are using it for. We don't use the product truly as it is...

Jul 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

ROI / Cost

Over the years, the product has been worth the money because we have access to data. Data is worth...

Jul 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

ROI / Cost

We are paying higher costs right now and not having anything more to show for it. So in that sense,...

Jul 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

If another provider wanted to use Business Office in the same capacity as us, I would recommend the...

Jul 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Implementation and Training

If we want training, MedeAnalytics can provide it. Their new implementation package has so many...

Jul 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

The vendor has regular meetings to keep the implementation moving. MedeAnalytics sends notes after...

Jul 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

With some vendors, the meetings just go away after so many years. With MedeAnalytics, they make sure...

Jul 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Interfacing and Integration

Right now, the platform includes hospital billing. Once hospital billing is upgraded, we are going...

Jul 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

The product is good quality. The ease of use is the best part of this product. That is the reason...

Jul 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Service and Support

Our representative is really good, but I could use a more technically minded resource. The vendor...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

This system has always been our go-to system. It is pretty easy to use, and it doesn’t take a whole...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

ROI / Cost

I use MedeAnalytics' solution for a reporting piece when I can't get the same level of reporting...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Implementation and Training

MedeAnalytics insisted that we had to do an upgrade in the middle of a pandemic when we had no time...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

Our representative from MedeAnalytics is very helpful, available, and personable. That individual is...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

ROI / Cost

MedeAnalytics avoids charging for every little thing, but the product is expensive to begin with,...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

I don’t really care about MedeAnalytics being proactive and providing guidance. I don't want to be...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Lessons Learned

I would recommend MedeAnalytics' product to a peer, but I would caution clients to set realistic...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Future Outlook

There are still some reports that we use in MedeAnalytics' system, but our use of MedeAnalytics...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

I might avoid buying MedeAnalytics' system again. We have had a lot of service issues with...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF
View All Articles
Related Articles
Article
KLAS article icon
Potential Disruptors in Healthcare Analytics
09 March 20    |   Ryan Pretnik and Sam Eaquinto
We want to help people understand why they are buying what they buy in this market space. That’s why we have published our first ever Healthcare Business Intelligence and Analytics Decision Insights r



We use cookies! We use essential and basic aggregated, depersonalized Google Analytics cookies to provide the type of content which our visitors are most interested in.  Cookie Policy    
​