DataArk Commentary
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Subject Expert
Tyson Blauer
Insights Director
Commentary Summary
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User Commentary
Product
The functionality in DataArk could be just a little smoother, and it could have a better user...
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Relationship
It is tough to get ahold of MediQuant’s support people or get any kind of conversation going. The...
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Loyalty, Value
MediQuant doesn't really support our integration goals. The system does give us at least an API...
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Relationship, Operations
MediQuant is good at keeping promises. MediQuant's implementation team is superb. I don't have any...
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Culture
We have had to negotiate some things in order to get to the right positions, but I think that is to...
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Operations
DataArk is a very user-friendly system, but users have to learn how to use it. It isn't absolutely...
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Loyalty, Product
I am extremely satisfied with the system, but I don't really see archives as new technology. We...
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Loyalty, Product
DataArk is our primary archival tool. However, another vendor has a really great archival product....
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Relationship, Product
I haven't heard anybody complain about DataArk’s ease of use. We had report requests where...
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Relationship, Operations
MediQuant is very good with the data. We get a project manager we work with, and we get a financial...
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Culture, Relationship
MediQuant is responsive, knowledgeable, and personable. They are easy to work with. We work through...
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Operations
MediQuant’s implementation and the technical aspects of the implementation have been good. DataArk...
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Relationship
We have excellent phone and web support from MediQuant. We meet with them regularly to go over...
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Culture, Operations
There were things that we found out after we received the data from MediQuant, such as the fact that...
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Operations, Product
The last upgrade for DataArk went fine, but the upgrade before that didn't go that great. The...
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Relationship, Operations
We had to learn that there were things we could do on the front end to help users get information...
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Operations
We started out struggling with MediQuant, but we are in a good rhythm with them now. At the start,...
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Value
We know what MediQuant charges for. We have the archives and then we have reporting. We get charged...
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Culture, Loyalty, Operations
When we got this product and were looking at different companies, MediQuant did a really good job...
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Relationship, Operations
MediQuant really does a great job with training. As we take on new clients, new practices, or new...
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Loyalty, Product
DataArk is a really cool little system. For the most part, we get very positive feedback and very...
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Relationship, Operations
Most of the clients that MediQuant deals with are not IT people, or the people that know the systems...
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Relationship
MediQuant is really great; we don’t have issues with them at all. We meet regularly, and for the...
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Culture
Every once in a while, we might get into the letter of the contract instead of the spirit of the...
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Operations
The quality of the training from MediQuant varies depending on who is doing the training. One of the...
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Relationship
I have truly enjoyed this project. I am totally satisfied with MediQuant. Their support from day one...
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Loyalty
Our previous product did not work. It was totally useless and completely not user friendly. We knew...
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Value
Some of the outcomes of using DataArk are that we have saved a significant amount of money in...
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Relationship, Operations
After we determine what data we want to archive, MediQuant works with us on getting a copy of the...
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Operations, Product
Our end users love the product. We get so many comments from the people who use it saying that they...
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Relationship, Operations
MediQuant is extremely good to work with, and their web support is good. We had a couple of issues,...
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Product
We wish MediQuant would improve their confidential chart system because we have sensitive charts in...
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Product
End users can only get to one chart in DataArk that is tied to the chart in our EHR. Medical records...
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Value
DataArk is very well laid out, and we can find what we need extremely easily. That is probably its...
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Culture, Value
If we decide to make a change in DataArk, that is where additional development costs and timeline...
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Relationship
DataArk is a really easy system. It is there for what we need it for. I haven't had to use...
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Relationship
There have been some levels of complexity to archiving multiple things at one time. There have been...
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Loyalty
Whether we would buy DataArk again would really depend on where we were with the A/R. We have gone...
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Value
There have been cost savings with us moving out of our legacy systems, doing the maintenance...
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Loyalty, Product
DataArk is designed to be an archive tool. We are not utilizing it for active A/R, so there are...
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Loyalty, Value
If we are looking at DataArk through the lens of what we know the system can do, it is not a tool...
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Relationship
MediQuant has missed several of our dates, but that might be an industry problem. Folks are either...
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Loyalty
We brought in MediQuant because they allowed for an active database for our hospitals. That would...
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Product
There are features in other data archiving solutions that folks would like to see in DataArk. We...
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Product
We haven't had downtime issues with DataArk, and I haven't heard about any issues with missing data.
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Culture, Loyalty, Value
MediQuant will allow us to go from an active option to a static option, and then we will see a bit...
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Relationship, Product
We’ve archived some very complex systems with DataArk. Even though some have taken longer than we...
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Loyalty
One of the main reasons we chose DataArk over some of the competitors is the seamless integration...
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Culture, Loyalty, Value
Back when we were evaluating an archive solution, the features that DataArk offered and the way they...
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Operations
DataArk is an excellent solution for someone who is looking to decommission legacy systems. DataArk...
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Value
Using DataArk has absolutely saved us money. We have been able to terminate contracts on legacy...
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Value
MediQuant is still one of the top vendors in the data archiving space when they aren't...
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Product
DataArk's user interface is fairly intuitive. Our teams like it when we move more applications into...
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Loyalty, Value
We are always looking to work on cost models for DataArk's archives. The more money that we can save...
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Product
I would buy DataArk again. We can post payments and generate new statements. The system is an...
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Value
Once people are shown what to do in DataArk, it is very straightforward. By using DataArk, we have...
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Value
We would drop MediQuant if they did not have a price reduction available when we dropped some...
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Relationship
We have not had any real issues with MediQuant. Whenever something comes up, they are very...
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Value
MediQuant's GUI is very outdated and unintuitive. The cost of DataArk is quite higher than that of...
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Loyalty, Product
I don't know whether we are on the latest version of DataArk. There might be some functionality I am...
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Product
DataArk is very much a standalone application, and it does not integrate well with our EMR.
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Operations
MediQuant has been an excellent company. They have matured their processes and worked with us to...
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Loyalty, Value
We have had a few growing pains with MediQuant around cost structure over the years, especially...
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Operations, Product
Since the most recent update, the product has been very easy to use. We don't have a lot of...
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Relationship
A lot of times, we will have an issue related to updates or something else that the vendor should...
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Relationship, Operations, Product
MediQuant has made a lot of improvements over the years, and we have had DataArk for quite a while....
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Product
One of our departments needed a feature added, and the vendor went in and added it with no problems....
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Product, Value
The vendor doesn’t allow us to do custom reporting, so we have to go to them for custom reports. If...
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Relationship
Everyone I have worked with at MediQuant has been great. I haven't worked with the executive...
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Relationship
Potential customers need to fully make sure that DataArk is going to serve their needs as adequately...
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Loyalty, Product
Our administration is as pleased with the product as I am. It is set up, and it is working for us,...
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Relationship
At one point, the vendor had a lot of technical issues. They had some major issues with downtime,...
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Loyalty
MediQuant's system solved our problems and our needs at the time. But obviously, new things came up,...
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Product, Value
The biggest challenge we have seen with MediQuant's system is the cost. The folks that we have had...
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