DataArk Commentary
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Paul Hess
Research Director
KLAS Research Director - Paul Hess
 
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User Commentary

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VP/Other Executive

Loyalty

Hopefully, DataArk will get better a year from now. I say that because it is quite different. It is...

Apr 2025
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Manager

Relationship, Operations

We utilize MediQuant's training for some projects but not necessarily for all of them. The quality...

Feb 2025
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Manager

Culture, Relationship

MediQuant is good to work with. We have had a pretty good relationship over the last several years,...

Feb 2025
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Manager

Relationship

There are always a couple of things that we work with MediQuant on improving, like the...

Feb 2025
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Manager

Product

MediQuant has an established methodology for the process. The application itself is standardized, so...

Feb 2025
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Manager

Value

We are constantly negotiating with MediQuant on the cost of the archives. In this work, the lower...

Feb 2025
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CEO/President

Operations, Product

DataArk needs a lot of bandwidth in order for it to run fast, and most of the providers actually...

Feb 2025
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CEO/President

Value

If we knew that we were still going to have access to our legacy system in the way that we have with...

Feb 2025
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CEO/President

Operations

Overall, MediQuant did what they were contracted to do. I don't think we had any problems with that....

Feb 2025
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CEO/President

Operations

MediQuant did well on training with the IT staff, but they probably could have done a bit better...

Feb 2025
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CEO/President

Relationship, Operations

We really don’t hear much from MediQuant. There hasn’t been a lot of communication regarding almost...

Feb 2025
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Director

Loyalty

As of now, DataArk is part of our long-term plans, but the system is a little on the expensive side....

Feb 2025
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Director

Loyalty, Product

When we started archiving, we thought about using another solution, but MediQuant gave us the option...

Feb 2025
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VP/Other Executive

Operations

When we were in the validation process, everything was going well. The vendor was unable to satisfy...

Feb 2025
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CFO

Loyalty

DataArk has just about run its course, so it is not part of our long-term plans. It was keeping...

Feb 2025
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VP/Other Executive

Value

DataArk is a little more expensive and a little harder to get data into than I would hope. There are...

Jan 2025
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VP/Other Executive

Product

DataArk is a good product. However, it would work better if MediQuant could make it easier to get...

Jan 2025
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VP/Other Executive

Value

DataArk is a great product. Our project is ongoing. Every month, we archive more and more systems...

Jan 2025
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Director

Relationship

The vendor does innovate. We haven't taken on their innovation because it is not our current use...

Jan 2025
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Director

Relationship

We negotiated a rate, and that has never changed. We get a dedicated project manager plus a...

Jan 2025
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Director

Loyalty, Product

MediQuant is a very solid vendor. We have migrated every application that we have acquired plus our...

Jan 2025
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Manager

Product

End users really like DataArk. We have our clinical end users who are the people out in the wild,...

Jan 2025
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Manager

Relationship

MediQuant is very responsive. Very rarely do we have to reach out to them. But anytime we do, they...

Jan 2025
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Manager

Product, Value

A user group that we have for DataArk is our HIM release of information team. If they got a records...

Jan 2025
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Manager

Loyalty

Truth be told, I don't know that we will ever be completely archived with DataArk because systems...

Jan 2025
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Manager

Loyalty, Product

We do have some barriers with integration; the integration between DataArk and the Epic solution...

Jan 2025
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Manager

Culture, Value

MediQuant is very fair when it comes to pricing. If we end up with a scope change situation, they...

Jan 2025
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Manager

Value

We have encountered systems that are difficult to archive. We started on an archive path and then...

Jan 2025
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Manager

Operations

MediQuant’s training is very specific to what we are archiving, and training generally comes in the...

Jan 2025
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Manager

Product

DataArk is at our organization because we have stored so many applications within the solution, and...

Jan 2025
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CIO

Relationship, Operations

MediQuant is much better at assigning resources to get projects started than other vendors....

Jan 2025
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CIO

Product

We have no issues with MediQuant. They have resources available, and they have a standard in how...

Jan 2025
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CIO

Loyalty, Product

We went to MediQuant's system because it could make changes to archived accounts on a limited basis....

Jan 2025
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CIO

Culture, Value

The way that MediQuant prices their system is interesting. If I have multiple instances of the same...

Jan 2025
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Analyst/Coordinator

Product

DataArk is a good product for storing data or posting simple payments.

Jan 2025
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CIO

Product

The functionality in DataArk could be just a little smoother, and it could have a better user...

Oct 2024
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CIO

Relationship

It is tough to get ahold of MediQuant’s support people or get any kind of conversation going. The...

Oct 2024
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CIO

Loyalty, Value

MediQuant doesn't really support our integration goals. The system does give us at least an API...

Oct 2024
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Manager

Relationship, Product

I haven't heard anybody complain about DataArk’s ease of use. We had report requests where...

Oct 2024
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Manager

Relationship, Operations

MediQuant is very good with the data. We get a project manager we work with, and we get a financial...

Oct 2024
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Manager

Culture, Relationship

MediQuant is responsive, knowledgeable, and personable. They are easy to work with. We work through...

Oct 2024
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Analyst/Coordinator

Operations

MediQuant’s implementation and the technical aspects of the implementation have been good. DataArk...

Oct 2024
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Director

Relationship

We have excellent phone and web support from MediQuant. We meet with them regularly to go over...

Sep 2024
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Director

Culture, Operations

There were things that we found out after we received the data from MediQuant, such as the fact that...

Sep 2024
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Director

Operations, Product

The last upgrade for DataArk went fine, but the upgrade before that didn't go that great. The...

Sep 2024
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Director

Relationship, Operations

We had to learn that there were things we could do on the front end to help users get information...

Sep 2024
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Director

Operations

We started out struggling with MediQuant, but we are in a good rhythm with them now. At the start,...

Sep 2024
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Director

Value

We know what MediQuant charges for. We have the archives and then we have reporting. We get charged...

Sep 2024
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Director

Culture, Loyalty, Operations

When we got this product and were looking at different companies, MediQuant did a really good job...

Sep 2024
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Director

Relationship, Operations

MediQuant really does a great job with training. As we take on new clients, new practices, or new...

Sep 2024
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Manager

Loyalty, Product

DataArk is a really cool little system. For the most part, we get very positive feedback and very...

Sep 2024
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Manager

Relationship, Operations

Most of the clients that MediQuant deals with are not IT people, or the people that know the systems...

Sep 2024
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Manager

Relationship

MediQuant is really great; we don’t have issues with them at all. We meet regularly, and for the...

Sep 2024
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Manager

Culture

Every once in a while, we might get into the letter of the contract instead of the spirit of the...

Sep 2024
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Manager

Operations

The quality of the training from MediQuant varies depending on who is doing the training. One of the...

Sep 2024
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Director

Relationship

I have truly enjoyed this project. I am totally satisfied with MediQuant. Their support from day one...

Sep 2024
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Director

Loyalty

Our previous product did not work. It was totally useless and completely not user friendly. We knew...

Sep 2024
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Director

Value

Some of the outcomes of using DataArk are that we have saved a significant amount of money in...

Sep 2024
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Director

Relationship, Operations

After we determine what data we want to archive, MediQuant works with us on getting a copy of the...

Sep 2024
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Director

Operations, Product

Our end users love the product. We get so many comments from the people who use it saying that they...

Sep 2024
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Manager

Relationship, Operations

MediQuant is extremely good to work with, and their web support is good. We had a couple of issues,...

Aug 2024
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Manager

Product

We wish MediQuant would improve their confidential chart system because we have sensitive charts in...

Aug 2024
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Manager

Product

End users can only get to one chart in DataArk that is tied to the chart in our EHR. Medical records...

Aug 2024
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Manager

Value

DataArk is very well laid out, and we can find what we need extremely easily. That is probably its...

Aug 2024
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Director

Culture, Value

If we decide to make a change in DataArk, that is where additional development costs and timeline...

Aug 2024
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Director

Relationship

DataArk is a really easy system. It is there for what we need it for. I haven't had to use...

Aug 2024
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Director

Relationship

There have been some levels of complexity to archiving multiple things at one time. There have been...

Aug 2024
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Director

Loyalty

Whether we would buy DataArk again would really depend on where we were with the A/R. We have gone...

Aug 2024
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Director

Value

There have been cost savings with us moving out of our legacy systems, doing the maintenance...

Aug 2024
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Director

Loyalty, Product

DataArk is designed to be an archive tool. We are not utilizing it for active A/R, so there are...

Aug 2024
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Director

Loyalty, Value

If we are looking at DataArk through the lens of what we know the system can do, it is not a tool...

Aug 2024
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Director

Relationship

MediQuant has missed several of our dates, but that might be an industry problem. Folks are either...

Aug 2024
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Director

Loyalty

We brought in MediQuant because they allowed for an active database for our hospitals. That would...

Aug 2024
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Director

Product

There are features in other data archiving solutions that folks would like to see in DataArk. We...

Aug 2024
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Director

Product

We haven't had downtime issues with DataArk, and I haven't heard about any issues with missing data.

Aug 2024
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Director

Culture, Loyalty, Value

MediQuant will allow us to go from an active option to a static option, and then we will see a bit...

Aug 2024
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