DataArk Commentary
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Subject Expert
Benjamin Cassity
Research Director
Commentary Summary
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User Commentary
Operations
The DataArk product is very intuitive, so training does not typically take a long time for our...
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Relationship
MediQuant is very responsive when we have an issue that we identify and log with their...
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Culture, Value
We are always looking at things from a cost perspective. However, as we have gone through and looked...
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Loyalty
There are some programs that we have started exploring, and we have demonstrations scheduled to see...
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Relationship
MediQuant recently brought in a data extractor role, and that caused some confusion because there...
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Relationship, Value
MediQuant has been great to work with. We usually send an email, and they respond in no time....
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Product, Value
The downside of DataArk is that it is a very simple system. It cannot handle multiple financial...
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Operations, Product
DataArk is a very easy and straightforward system to use. It takes almost no time to learn or to...
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Relationship, Product
DataArk meets our needs for now. I know the vendor offers additional capabilities, including some...
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Product
Some images did not get loaded into DataArk in a timely manner, and we could have used the images...
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Relationship, Value
We have had a good partnership with MediQuant, and they have been a good partner for a long time....
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Relationship, Product
We are a needy customer, and we like new features and cool toys, so I want the vendor to keep...
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Relationship, Operations
There is sometimes resource contention. We have a lot of projects rolling, and the vendor only has...
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Product, Value
I would recommend DataArk. MediQuant has provided what they promised. I think that if we just...
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Operations
MediQuant provided everything we needed. Their training was good, and they have good trainers....
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Product
DataArk's charts are compiled. It is harder to locate them because we are used to a different...
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Relationship, Product
I think I would change DataArk's running physician case logs. I would make them more user-friendly...
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Value
I would buy DataArk again. Of course, we want to pay less; I would have liked DataArk to be cheaper....
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Value
MediQuant charges a very high fee. We use them for documenting cash posting, so the amount that they...
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Product
The GUI is just not intuitive to work with for DataArk, and the integration MediQuant has with our...
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Relationship
DataArk is an application, so there are the usual small glitches and moments of frustration that...
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Relationship
Working with MediQuant is genuinely enjoyable. Their team is knowledgeable, professional, and...
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Relationship, Operations
MediQuant has some overlap within their organization, but that seems natural as teams evolve and...
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Relationship
The MediQuant team approaches their work professionally and tactfully, even when faced with...
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Loyalty
We are probably going to move away from DataArk because we found a cheaper solution, and we want one...
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Relationship
We had a couple of issues with MediQuant’s customer support, but they were not big. We have been...
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Product, Value
We have used DataArk for all our billing. When we convert to a new system, we never convert the A/R....
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Product
DataArk is very good and very easy to use, and MediQuant knows what they are doing. We really like...
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Loyalty, Product
Honestly, DataArk's interface is kind of old looking, but it works well. It could maybe be more...
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Value
In terms of DataArk's cost, I know that MediQuant charges per archive. I feel like that is...
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Relationship
MediQuant's biggest strength is that DataArk is a good product. The vendor brings in a lot of...
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Product, Value
We have fully achieved the outcomes we set out to achieve with DataArk. While some projects are...
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Value
An area of improvement for MediQuant would be cost efficiency. While they deliver tremendous value,...
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Relationship
We are fortunate to have a top-notch analyst dedicated to our archival platforms. Because of that...
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Loyalty, Value
Beyond initial data archiving, our key outcomes with DataArk fall into two areas. First, we have...
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Product
When mapping data from existing systems to legacy systems in DataArk, the organization and location...
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Relationship
MediQuant tailors its approach to each client’s specific use case rather than offering a...
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Loyalty, Product
DataArk provides enterprise-wide access through a consolidated platform, but we have chosen not to...
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Product, Value
We use DataArk in several ways. First, many of our archives are dynamic, not just passive, and that...
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Culture, Relationship
MediQuant is really good to work with. They are organized. They have a set plan that they follow....
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Culture, Operations
MediQuant's initial training was great. The people who need to do verification can get assistance...
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Loyalty, Product
MediQuant is really good about validations. When we have to do validations, the vendor will provide...
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Product, Value
DataArk does what it needs to do. I think it was very fairly priced. Also, the solution is extremely...
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Relationship
MediQuant has been nothing but helpful and supportive since we went live with DataArk, so they have...
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Product
We meshed multiple systems together, and it was still a pain to do patient matching. I know there...
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Relationship
I can call MediQuant directly if something is going on that I need help with. If their system is...
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Relationship
I would love for MediQuant to increase the number of modules they archive at one time to help the...
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Culture, Value
We are definitely receiving our money’s worth from DataArk. They let us know ahead of time if the...
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Product
DataArk is the only system that we archive other application data to. We have no active projects...
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Product
Another vendor's system we use has different things the end user has to do. If a user does one...
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Loyalty
Hopefully, DataArk will get better a year from now. I say that because it is quite different. It is...
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