DataArk Commentary
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Subject Expert
Benjamin Cassity
Research Director
Commentary Summary
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User Commentary
Value
MediQuant charges a very high fee. We use them for documenting cash posting, so the amount that they...
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Product
The GUI is just not intuitive to work with for DataArk, and the integration MediQuant has with our...
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Relationship
DataArk is an application, so there are the usual small glitches and moments of frustration that...
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Relationship
Working with MediQuant is genuinely enjoyable. Their team is knowledgeable, professional, and...
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Relationship, Operations
MediQuant has some overlap within their organization, but that seems natural as teams evolve and...
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Relationship
The MediQuant team approaches their work professionally and tactfully, even when faced with...
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Loyalty
We are probably going to move away from DataArk because we found a cheaper solution, and we want one...
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Relationship
We had a couple of issues with MediQuant’s customer support, but they were not big. We have been...
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Product, Value
We have used DataArk for all our billing. When we convert to a new system, we never convert the A/R....
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Product
DataArk is very good and very easy to use, and MediQuant knows what they are doing. We really like...
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Loyalty, Product
Honestly, DataArk's interface is kind of old looking, but it works well. It could maybe be more...
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Value
In terms of DataArk's cost, I know that MediQuant charges per archive. I feel like that is...
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Relationship
MediQuant's biggest strength is that DataArk is a good product. The vendor brings in a lot of...
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Product, Value
We have fully achieved the outcomes we set out to achieve with DataArk. While some projects are...
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Value
An area of improvement for MediQuant would be cost efficiency. While they deliver tremendous value,...
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Relationship
We are fortunate to have a top-notch analyst dedicated to our archival platforms. Because of that...
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Loyalty, Value
Beyond initial data archiving, our key outcomes with DataArk fall into two areas. First, we have...
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Product
When mapping data from existing systems to legacy systems in DataArk, the organization and location...
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Relationship
MediQuant tailors its approach to each client’s specific use case rather than offering a...
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Loyalty, Product
DataArk provides enterprise-wide access through a consolidated platform, but we have chosen not to...
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Product, Value
We use DataArk in several ways. First, many of our archives are dynamic, not just passive, and that...
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Culture, Relationship
MediQuant is really good to work with. They are organized. They have a set plan that they follow....
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Culture, Operations
MediQuant's initial training was great. The people who need to do verification can get assistance...
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Loyalty, Product
MediQuant is really good about validations. When we have to do validations, the vendor will provide...
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Product, Value
DataArk does what it needs to do. I think it was very fairly priced. Also, the solution is extremely...
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Relationship
MediQuant has been nothing but helpful and supportive since we went live with DataArk, so they have...
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Product
We meshed multiple systems together, and it was still a pain to do patient matching. I know there...
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Relationship
I can call MediQuant directly if something is going on that I need help with. If their system is...
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Relationship
I would love for MediQuant to increase the number of modules they archive at one time to help the...
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Culture, Value
We are definitely receiving our money’s worth from DataArk. They let us know ahead of time if the...
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Product
DataArk is the only system that we archive other application data to. We have no active projects...
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Product
Another vendor's system we use has different things the end user has to do. If a user does one...
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Loyalty
Hopefully, DataArk will get better a year from now. I say that because it is quite different. It is...
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Relationship, Operations
We utilize MediQuant's training for some projects but not necessarily for all of them. The quality...
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Culture, Relationship
MediQuant is good to work with. We have had a pretty good relationship over the last several years,...
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Relationship
There are always a couple of things that we work with MediQuant on improving, like the...
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Product
MediQuant has an established methodology for the process. The application itself is standardized, so...
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Value
We are constantly negotiating with MediQuant on the cost of the archives. In this work, the lower...
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Operations, Product
DataArk needs a lot of bandwidth in order for it to run fast, and most of the providers actually...
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Value
If we knew that we were still going to have access to our legacy system in the way that we have with...
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Operations
Overall, MediQuant did what they were contracted to do. I don't think we had any problems with that....
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Operations
MediQuant did well on training with the IT staff, but they probably could have done a bit better...
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Relationship, Operations
We really don’t hear much from MediQuant. There hasn’t been a lot of communication regarding almost...
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Loyalty
As of now, DataArk is part of our long-term plans, but the system is a little on the expensive side....
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Loyalty, Product
When we started archiving, we thought about using another solution, but MediQuant gave us the option...
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Operations
When we were in the validation process, everything was going well. The vendor was unable to satisfy...
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Loyalty
DataArk has just about run its course, so it is not part of our long-term plans. It was keeping...
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Value
DataArk is a little more expensive and a little harder to get data into than I would hope. There are...
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Product
DataArk is a good product. However, it would work better if MediQuant could make it easier to get...
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Value
DataArk is a great product. Our project is ongoing. Every month, we archive more and more systems...
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Relationship
The vendor does innovate. We haven't taken on their innovation because it is not our current use...
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Relationship
We negotiated a rate, and that has never changed. We get a dedicated project manager plus a...
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Loyalty, Product
MediQuant is a very solid vendor. We have migrated every application that we have acquired plus our...
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Product
End users really like DataArk. We have our clinical end users who are the people out in the wild,...
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Relationship
MediQuant is very responsive. Very rarely do we have to reach out to them. But anytime we do, they...
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Product, Value
A user group that we have for DataArk is our HIM release of information team. If they got a records...
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Loyalty
Truth be told, I don't know that we will ever be completely archived with DataArk because systems...
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Loyalty, Product
We do have some barriers with integration; the integration between DataArk and the Epic solution...
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Culture, Value
MediQuant is very fair when it comes to pricing. If we end up with a scope change situation, they...
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Value
We have encountered systems that are difficult to archive. We started on an archive path and then...
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Operations
MediQuant’s training is very specific to what we are archiving, and training generally comes in the...
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Product
DataArk is at our organization because we have stored so many applications within the solution, and...
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Relationship, Operations
MediQuant is much better at assigning resources to get projects started than other vendors....
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Product
We have no issues with MediQuant. They have resources available, and they have a standard in how...
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Loyalty, Product
We went to MediQuant's system because it could make changes to archived accounts on a limited basis....
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Culture, Value
The way that MediQuant prices their system is interesting. If I have multiple instances of the same...
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Product
DataArk is a good product for storing data or posting simple payments.
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