DataArk Commentary
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Tyson Blauer
Research Director
KLAS Research Director - Tyson Blauer
 
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User Commentary

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CIO

Product

The functionality in DataArk could be just a little smoother, and it could have a better user...

Oct 2024
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CIO

Relationship

It is tough to get ahold of MediQuant’s support people or get any kind of conversation going. The...

Oct 2024
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CIO

Loyalty, Value

MediQuant doesn't really support our integration goals. The system does give us at least an API...

Oct 2024
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Director

Relationship, Operations

MediQuant is good at keeping promises. MediQuant's implementation team is superb. I don't have any...

Oct 2024
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Director

Culture

We have had to negotiate some things in order to get to the right positions, but I think that is to...

Oct 2024
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Director

Operations

DataArk is a very user-friendly system, but users have to learn how to use it. It isn't absolutely...

Oct 2024
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Director

Loyalty, Product

I am extremely satisfied with the system, but I don't really see archives as new technology. We...

Oct 2024
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Director

Loyalty, Product

DataArk is our primary archival tool. However, another vendor has a really great archival product....

Oct 2024
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Manager

Relationship, Product

I haven't heard anybody complain about DataArk’s ease of use. We had report requests where...

Oct 2024
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Manager

Relationship, Operations

MediQuant is very good with the data. We get a project manager we work with, and we get a financial...

Oct 2024
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Manager

Culture, Relationship

MediQuant is responsive, knowledgeable, and personable. They are easy to work with. We work through...

Oct 2024
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Analyst/Coordinator

Operations

MediQuant’s implementation and the technical aspects of the implementation have been good. DataArk...

Oct 2024
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Director

Relationship

We have excellent phone and web support from MediQuant. We meet with them regularly to go over...

Sep 2024
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Director

Culture, Operations

There were things that we found out after we received the data from MediQuant, such as the fact that...

Sep 2024
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Director

Operations, Product

The last upgrade for DataArk went fine, but the upgrade before that didn't go that great. The...

Sep 2024
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Director

Relationship, Operations

We had to learn that there were things we could do on the front end to help users get information...

Sep 2024
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Director

Operations

We started out struggling with MediQuant, but we are in a good rhythm with them now. At the start,...

Sep 2024
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Director

Value

We know what MediQuant charges for. We have the archives and then we have reporting. We get charged...

Sep 2024
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Director

Culture, Loyalty, Operations

When we got this product and were looking at different companies, MediQuant did a really good job...

Sep 2024
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Director

Relationship, Operations

MediQuant really does a great job with training. As we take on new clients, new practices, or new...

Sep 2024
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Manager

Loyalty, Product

DataArk is a really cool little system. For the most part, we get very positive feedback and very...

Sep 2024
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Manager

Relationship, Operations

Most of the clients that MediQuant deals with are not IT people, or the people that know the systems...

Sep 2024
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Manager

Relationship

MediQuant is really great; we don’t have issues with them at all. We meet regularly, and for the...

Sep 2024
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Manager

Culture

Every once in a while, we might get into the letter of the contract instead of the spirit of the...

Sep 2024
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Manager

Operations

The quality of the training from MediQuant varies depending on who is doing the training. One of the...

Sep 2024
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Director

Relationship

I have truly enjoyed this project. I am totally satisfied with MediQuant. Their support from day one...

Sep 2024
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Director

Loyalty

Our previous product did not work. It was totally useless and completely not user friendly. We knew...

Sep 2024
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Director

Value

Some of the outcomes of using DataArk are that we have saved a significant amount of money in...

Sep 2024
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Director

Relationship, Operations

After we determine what data we want to archive, MediQuant works with us on getting a copy of the...

Sep 2024
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Director

Operations, Product

Our end users love the product. We get so many comments from the people who use it saying that they...

Sep 2024
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Manager

Relationship, Operations

MediQuant is extremely good to work with, and their web support is good. We had a couple of issues,...

Aug 2024
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Manager

Product

We wish MediQuant would improve their confidential chart system because we have sensitive charts in...

Aug 2024
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Manager

Product

End users can only get to one chart in DataArk that is tied to the chart in our EHR. Medical records...

Aug 2024
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Manager

Value

DataArk is very well laid out, and we can find what we need extremely easily. That is probably its...

Aug 2024
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Director

Culture, Value

If we decide to make a change in DataArk, that is where additional development costs and timeline...

Aug 2024
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Director

Relationship

DataArk is a really easy system. It is there for what we need it for. I haven't had to use...

Aug 2024
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Director

Relationship

There have been some levels of complexity to archiving multiple things at one time. There have been...

Aug 2024
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Director

Loyalty

Whether we would buy DataArk again would really depend on where we were with the A/R. We have gone...

Aug 2024
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Director

Value

There have been cost savings with us moving out of our legacy systems, doing the maintenance...

Aug 2024
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Director

Loyalty, Product

DataArk is designed to be an archive tool. We are not utilizing it for active A/R, so there are...

Aug 2024
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Director

Loyalty, Value

If we are looking at DataArk through the lens of what we know the system can do, it is not a tool...

Aug 2024
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Director

Relationship

MediQuant has missed several of our dates, but that might be an industry problem. Folks are either...

Aug 2024
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Director

Loyalty

We brought in MediQuant because they allowed for an active database for our hospitals. That would...

Aug 2024
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Director

Product

There are features in other data archiving solutions that folks would like to see in DataArk. We...

Aug 2024
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Director

Product

We haven't had downtime issues with DataArk, and I haven't heard about any issues with missing data.

Aug 2024
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Director

Culture, Loyalty, Value

MediQuant will allow us to go from an active option to a static option, and then we will see a bit...

Aug 2024
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Manager

Relationship, Product

We’ve archived some very complex systems with DataArk. Even though some have taken longer than we...

May 2024
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Manager

Loyalty

One of the main reasons we chose DataArk over some of the competitors is the seamless integration...

May 2024
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Manager

Culture, Loyalty, Value

Back when we were evaluating an archive solution, the features that DataArk offered and the way they...

May 2024
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Manager

Operations

DataArk is an excellent solution for someone who is looking to decommission legacy systems. DataArk...

May 2024
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Manager

Value

Using DataArk has absolutely saved us money. We have been able to terminate contracts on legacy...

May 2024
||
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Manager

Value

MediQuant is still one of the top vendors in the data archiving space when they aren't...

Mar 2024
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Manager

Product

DataArk's user interface is fairly intuitive. Our teams like it when we move more applications into...

Mar 2024
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Manager

Loyalty, Value

We are always looking to work on cost models for DataArk's archives. The more money that we can save...

Mar 2024
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Director

Product

I would buy DataArk again. We can post payments and generate new statements. The system is an...

Feb 2024
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Analyst/Coordinator

Value

Once people are shown what to do in DataArk, it is very straightforward. By using DataArk, we have...

Feb 2024
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Analyst/Coordinator

Value

We would drop MediQuant if they did not have a price reduction available when we dropped some...

Feb 2024
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Analyst/Coordinator

Relationship

We have not had any real issues with MediQuant. Whenever something comes up, they are very...

Feb 2024
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Analyst/Coordinator

Value

MediQuant's GUI is very outdated and unintuitive. The cost of DataArk is quite higher than that of...

Feb 2024
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Analyst/Coordinator

Loyalty, Product

I don't know whether we are on the latest version of DataArk. There might be some functionality I am...

Feb 2024
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Manager

Product

DataArk is very much a standalone application, and it does not integrate well with our EMR.

Jan 2024
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Manager

Operations

MediQuant has been an excellent company. They have matured their processes and worked with us to...

Jan 2024
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Manager

Loyalty, Value

We have had a few growing pains with MediQuant around cost structure over the years, especially...

Jan 2024
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(0)
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Analyst/Coordinator

Operations, Product

Since the most recent update, the product has been very easy to use. We don't have a lot of...

Jan 2024
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Analyst/Coordinator

Relationship

A lot of times, we will have an issue related to updates or something else that the vendor should...

Jan 2024
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Analyst/Coordinator

Relationship, Operations, Product

MediQuant has made a lot of improvements over the years, and we have had DataArk for quite a while....

Jan 2024
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Analyst/Coordinator

Product

One of our departments needed a feature added, and the vendor went in and added it with no problems....

Jan 2024
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Analyst/Coordinator

Product, Value

The vendor doesn’t allow us to do custom reporting, so we have to go to them for custom reports. If...

Jan 2024
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Analyst/Coordinator

Relationship

Everyone I have worked with at MediQuant has been great. I haven't worked with the executive...

Jan 2024
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Analyst/Coordinator

Relationship

Potential customers need to fully make sure that DataArk is going to serve their needs as adequately...

Jan 2024
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Analyst/Coordinator

Loyalty, Product

Our administration is as pleased with the product as I am. It is set up, and it is working for us,...

Jan 2024
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Analyst/Coordinator

Relationship

At one point, the vendor had a lot of technical issues. They had some major issues with downtime,...

Jan 2024
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Director

Loyalty

MediQuant's system solved our problems and our needs at the time. But obviously, new things came up,...

Dec 2023
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Director

Product, Value

The biggest challenge we have seen with MediQuant's system is the cost. The folks that we have had...

Dec 2023
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Director

Operations

The implementation of DataArk went as smoothly as expected. MediQuant pushed during the...

Dec 2023
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Director

Relationship

Our involvement with MediQuant and what we received was positive overall. I think each company has...

Dec 2023
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Director

Product

At the end of the day, DataArk is just a database. There is not anything earth-shattering about the...

Dec 2023
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Director

Relationship, Operations

The people that MediQuant engaged as project managers were super sharp. And the people who spent the...

Dec 2023
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Director

Relationship

From a product support standpoint, we have only had one issue come up, and MediQuant jumped right on...

Dec 2023
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Director

Loyalty

DataArk was a short-term solution to get us past the regulatory requirements of record retention. I...

Dec 2023
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Director

Loyalty, Product

My only criticism is that we went into DataArk with expectations that we could customize it to take...

Dec 2023
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Director

Operations

I am not that deep into DataArk yet, and MediQuant’s training was solid, but it did not speak to the...

Dec 2023
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Manager

Culture, Product

Our people like the product. It does everything that MediQuant said it was going to do, so our...

Nov 2023
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Manager

Culture, Value

There were a couple of little things we were charged for by MediQuant, but the charges weren't...

Nov 2023
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Manager

Culture

There were some things the vendor could have clarified in the beginning. We were told the platform...

Nov 2023
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Manager

Product

We are not expecting new technology from MediQuant. The platform is pretty straightforward with what...

Nov 2023
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Manager

Relationship

We have a person from MediQuant involved with us. They troubleshoot for us as well. We have a person...

Nov 2023
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Manager

Product

MediQuant has a posting tool to post transactions, and when a transaction goes live, we basically...

Nov 2023
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Director

Product

I like the layout of DataArk and the ease of navigating through the older accounts that we have...

Nov 2023
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Director

Operations

When we went live with DataArk, MediQuant stayed on top of us to make sure we had all of our data in...

Nov 2023
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Director

Operations

MediQuant could improve their training by having more of it and some updates from MediQuant. They...

Nov 2023
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