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DataArk
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Tyson Blauer
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KLAS Research Director - Tyson Blauer
 
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Data Archiving 2022: In a Competitive Market, Who Is Being Selected and Why? (A Decision Insights Report)
Data Archiving 2022:
In a Competitive Market, Who Is Being Selected and Why? (A Decision Insights Report)
June 2022
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User Commentary

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Manager

Implementation and Training

We would certainly recommend DataArk to peers or friends looking for a data archiving system. Others...

Mar 2023
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Manager

Relationship

The vendor has shown improvements. They have listened and worked with us. They have a project plan...

Mar 2023
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Manager

Functionality and Upgrades

We would recommend MediQuant if an organization were trying to make a decision about an archiving...

Mar 2023
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Manager

Functionality and Upgrades

Our users, our providers, and our HIM team like that DataArk has a standardized user interface. Once...

Mar 2023
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Manager

Functionality and Upgrades

Our providers don't necessarily get into DataArk very frequently, but our providers have given us...

Mar 2023
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Manager

Functionality and Upgrades

We consider DataArk to be one of the top three systems in the data archiving market. We have been...

Mar 2023
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Manager

Service and Support

DataArk has been growing. It has changed, and the vendor has certainly kept improving the product....

Mar 2023
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Physician

Other Observations & Comments

The validation for accuracy went pretty well. There were very few things that we actually had issues...

Feb 2023
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Physician

Implementation and Training

Our training was related to validation, and we had to go back and ask questions a lot. The vendor...

Feb 2023
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Physician

Functionality and Upgrades

There were a couple of things that we thought the product should be able to do that it wasn't able...

Feb 2023
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Physician

Relationship

I like the fact that the product is not a brand-new tool. I like that people are using it, so it is...

Feb 2023
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Director

Technology

DataArk could provide better insights with graphical measures in some areas. The data is very static....

Jan 2023
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Director

Service and Support

The vendor's team is really great to work with. They go above and beyond when working on a project...

Jan 2023
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Analyst/Coordinator

Implementation and Training

Based on how DataArk works now, I would buy the product again. However, I would decide not to buy...

Dec 2022
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Analyst/Coordinator

Implementation and Training

The vendor’s upgrades have been great. The vendor has let us know about upgrades before implementing...

Dec 2022
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Analyst/Coordinator

Interfacing and Integration

Usually, we can get everything we need for integration out of the product without having any issues...

Dec 2022
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Analyst/Coordinator

Functionality and Upgrades

DataArk has been designed decently and has been relatively stable and responsive. We have had some...

Dec 2022
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Analyst/Coordinator

Service and Support

Every person we have worked with at MediQuant has been great. The people have been very nice,...

Dec 2022
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Analyst/Coordinator

Functionality and Upgrades

Our biggest hang-up with the product is the canned reports. The reports are okay for the most part,...

Dec 2022
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Manager

Relationship

We are very happy with our relationship with MediQuant.

Nov 2022
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Manager

Sales and Contracting

MediQuant’s sales team does not always deliver on time. For example, the sales team says that they...

Nov 2022
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Manager

Interfacing and Integration

We did not have to call MediQuant for support. DataArk has just been working, and we have not had...

Oct 2022
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Manager

Relationship

MediQuant is not sending anything to let us know of any upgrades or anything. We basically did the...

Oct 2022
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Manager

ROI / Cost

MediQuant is up front with the costs, and the costs have stayed the same.

Oct 2022
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Manager

Functionality and Upgrades

I haven't seen products to compare DataArk to, but DataArk does what we need. It could have more...

Oct 2022
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Director

Relationship

MediQuant has not wavered in making and keeping promises. They haven't overpromised things either....

Oct 2022
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Director

Implementation and Training

The vendor did a really great job with the training, which was all remote.

Oct 2022
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Director

Relationship

The vendor has always told us that we can reach out to whoever we need to, so we are never...

Oct 2022
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Director

Relationship

The vendor has been very proactive only because they know we have other applications that we are...

Oct 2022
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Analyst/Coordinator

Implementation and Training

We don't have continuing training from MediQuant. We had a one-time training at the very beginning...

Jul 2022
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Director

ROI / Cost

MediQuant's system is pricey. We have looked at different options depending on what we need from an...

Jul 2022
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Director

ROI / Cost

DataArk helps us run down our A/R so that we can get rid of the more expensive costs of paying for...

Jul 2022
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Director

ROI / Cost

It takes quite a while to work through the archive process. I would like to have something more...

Jul 2022
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Analyst/Coordinator

Service and Support

We have had consistent project managers, and that has worked well with our team. We have gotten to...

Jul 2022
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Manager

Implementation and Training

One of the areas we sometimes struggle with has more of a technical setup problem when we have...

Jul 2022
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Manager

Service and Support

I oftentimes have to point the end users to the vendor's website or support line, and sometimes the...

Jul 2022
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Manager

Relationship

We have been very successful in getting our issues resolved by MediQuant, and I have been able to...

Jul 2022
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Manager

Future Outlook

DataArk is absolutely part of our long-term plans. The vendor is the archive vendor that we...

Jul 2022
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Manager

Functionality and Upgrades

DataArk is easy to use and puts the providers' legacy data information at their fingertips. The...

Jul 2022
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Manager

Functionality and Upgrades

One of DataArk's constraints is that because the data is in a PDF as a sort of picture, the data...

Jul 2022
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CIO

Functionality and Upgrades

Archiving things in the system is very resource and time intensive.

Jul 2022
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Manager

Technology

We don't really interact with the product very much. We have never had any problems with it over the...

Jun 2022
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Manager

Implementation and Training

The transition to the product was an extremely smooth process. We didn't have any trouble at all.

Jun 2022
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Manager

Relationship

We had been a longtime client of MediQuant, so we had a good working relationship with them.

Jun 2022
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Manager

ROI / Cost

The maintenance fee for using DataArk is not expensive. It is a no-brainer just to keep the product...

Jun 2022
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Director

Relationship

I struggle with a lot of things with the vendor. The vendor didn't really have experience on a...

Jun 2022
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Director

Service and Support

We must log tickets on the vendor’s website when we have issues. However, not everybody has access...

Jun 2022
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Director

Relationship

The vendor’s executives have been involved over the phone, but I don't know whether the executives...

Jun 2022
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Director

Functionality and Upgrades

Data archiving systems are limited, and they are very stressful and frustrating to work with....

Jun 2022
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Director

Relationship

The vendor didn't provide us with everything we needed so that we could move all our information...

Jun 2022
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Director

Implementation and Training

The vendor’s training was okay. Our trainer was good and answered our questions, but the training...

Jun 2022
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Director

Functionality and Upgrades

Our MediQuant experience has been painful. We have gone through so many foundational upgrades and...

Jun 2022
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Manager

Functionality and Upgrades

It’s functional. It definitely gets the job done. MediQuant has evolved their user interface over...

Apr 2022
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Manager

Implementation and Training

As a plug for MediQuant, when we did data validation, they were very thorough with the work books...

Apr 2022
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Manager

Relationship

MediQuant has a pretty organized project process. There was good communication with the project...

Apr 2022
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Manager

Functionality and Upgrades

The data extraction is always tough. Because it depends if you have a system that is kind of weird...

Apr 2022
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Manager

Relationship

We were looking for a final solution for our legacy solutions and we have DataArk but from...

Apr 2022
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Director

Technology

MediQuant understands the information that we need to find. It took minimal effort on our side to...

Apr 2022
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Director

Win/Loss - Why they were selected (by current clients)

When we reached out to MediQuant about working with them, we made a few phone calls and got some...

Apr 2022
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Director

Implementation and Training

The vendor showed us how to use the solution, but I had to really understand the system myself and...

Apr 2022
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