DataArk Commentary
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Tyson Blauer
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User Commentary

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Director

Product

I would buy DataArk again. We can post payments and generate new statements. The system is an...

Feb 2024
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Analyst/Coordinator

Value

Once people are shown what to do in DataArk, it is very straightforward. By using DataArk, we have...

Feb 2024
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Analyst/Coordinator

Value

We would drop MediQuant if they did not have a price reduction available when we dropped some...

Feb 2024
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Analyst/Coordinator

Relationship

We have not had any real issues with MediQuant. Whenever something comes up, they are very...

Feb 2024
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Analyst/Coordinator

Value

MediQuant's GUI is very outdated and unintuitive. The cost of DataArk is quite higher than that of...

Feb 2024
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Analyst/Coordinator

Loyalty, Product

I don't know whether we are on the latest version of DataArk. There might be some functionality I am...

Feb 2024
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Manager

Product

DataArk is very much a standalone application, and it does not integrate well with our EMR.

Jan 2024
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Manager

Operations

MediQuant has been an excellent company. They have matured their processes and worked with us to...

Jan 2024
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Manager

Loyalty, Value

We have had a few growing pains with MediQuant around cost structure over the years, especially...

Jan 2024
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Analyst/Coordinator

Operations, Product

Since the most recent update, the product has been very easy to use. We don't have a lot of...

Jan 2024
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Analyst/Coordinator

Relationship

A lot of times, we will have an issue related to updates or something else that the vendor should...

Jan 2024
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Analyst/Coordinator

Relationship, Operations, Product

MediQuant has made a lot of improvements over the years, and we have had DataArk for quite a while....

Jan 2024
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Analyst/Coordinator

Product

One of our departments needed a feature added, and the vendor went in and added it with no problems....

Jan 2024
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Analyst/Coordinator

Product, Value

The vendor doesn’t allow us to do custom reporting, so we have to go to them for custom reports. If...

Jan 2024
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Analyst/Coordinator

Relationship

Everyone I have worked with at MediQuant has been great. I haven't worked with the executive...

Jan 2024
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Analyst/Coordinator

Relationship

Potential customers need to fully make sure that DataArk is going to serve their needs as adequately...

Jan 2024
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Analyst/Coordinator

Loyalty, Product

Our administration is as pleased with the product as I am. It is set up, and it is working for us,...

Jan 2024
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Analyst/Coordinator

Relationship

At one point, the vendor had a lot of technical issues. They had some major issues with downtime,...

Jan 2024
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Director

Loyalty

MediQuant's system solved our problems and our needs at the time. But obviously, new things came up,...

Dec 2023
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Director

Product, Value

The biggest challenge we have seen with MediQuant's system is the cost. The folks that we have had...

Dec 2023
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Director

Operations

The implementation of DataArk went as smoothly as expected. MediQuant pushed during the...

Dec 2023
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Director

Relationship

Our involvement with MediQuant and what we received was positive overall. I think each company has...

Dec 2023
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Director

Product

At the end of the day, DataArk is just a database. There is not anything earth-shattering about the...

Dec 2023
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Director

Relationship, Operations

The people that MediQuant engaged as project managers were super sharp. And the people who spent the...

Dec 2023
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Director

Relationship

From a product support standpoint, we have only had one issue come up, and MediQuant jumped right on...

Dec 2023
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Director

Loyalty

DataArk was a short-term solution to get us past the regulatory requirements of record retention. I...

Dec 2023
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Director

Loyalty, Product

My only criticism is that we went into DataArk with expectations that we could customize it to take...

Dec 2023
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Director

Operations

I am not that deep into DataArk yet, and MediQuant’s training was solid, but it did not speak to the...

Dec 2023
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Manager

Culture, Product

Our people like the product. It does everything that MediQuant said it was going to do, so our...

Nov 2023
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Manager

Culture, Value

There were a couple of little things we were charged for by MediQuant, but the charges weren't...

Nov 2023
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Manager

Culture

There were some things the vendor could have clarified in the beginning. We were told the platform...

Nov 2023
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Manager

Product

We are not expecting new technology from MediQuant. The platform is pretty straightforward with what...

Nov 2023
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Manager

Relationship

We have a person from MediQuant involved with us. They troubleshoot for us as well. We have a person...

Nov 2023
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Manager

Product

MediQuant has a posting tool to post transactions, and when a transaction goes live, we basically...

Nov 2023
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Director

Product

I like the layout of DataArk and the ease of navigating through the older accounts that we have...

Nov 2023
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Director

Operations

When we went live with DataArk, MediQuant stayed on top of us to make sure we had all of our data in...

Nov 2023
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Director

Operations

MediQuant could improve their training by having more of it and some updates from MediQuant. They...

Nov 2023
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Director

Product

The application has proven to be a critical component of our legacy data-archiving strategy

Oct 2023
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VP/Other Executive

Relationship, Product

We really like DataArk. It has allowed us to sunset a whole host of applications. It does exactly...

Oct 2023
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VP/Other Executive

Operations, Value

The product is a bit more costly than we would like, and it is also a bit harder to get data into it...

Oct 2023
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VP/Other Executive

Loyalty, Product

DataArk is a legacy data archive, so we really don't interoperate it with other systems.

Oct 2023
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VP/Other Executive

Product, Value

DataArk allows us to simplify our overall application portfolio.

Oct 2023
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VP/Other Executive

Loyalty, Value

We have definitely received our money's worth with DataArk. Because we have been able to greatly...

Oct 2023
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Manager

Product

The system isn’t perfect because we don't get automatic updates. We actually have to tell MediQuant...

Oct 2023
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Manager

Operations

The vendor’s initial training is really good, but their policy is to train the trainers. A couple of...

Oct 2023
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Manager

Product

We have the product built into our EHR, so when a doctor looks up a patient and has the patient's...

Oct 2023
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Manager

Operations, Product

One of the nice things about the product is that no matter what part we are implementing, whether it...

Oct 2023
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Manager

Product

We have certain users who write simple sequels in DataArk, but there is no query builder within it....

Oct 2023
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Manager

Relationship

Like with any company, the best people at MediQuant are the ones who are doing the actual client...

Oct 2023
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Manager

Culture, Relationship

We have a regular call with MediQuant executives. There are a couple of them that are always on the...

Oct 2023
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Manager

Relationship

We work together with MediQuant. We don't feel like they are not part of our company. We feel like...

Oct 2023
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Manager

Value

DataArk’s price is actually really impressive, especially when we compare the vendor to a vendor...

Oct 2023
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CISO

Value

Our return on investment from using DataArk is shocking. We are required to save data for a certain...

Oct 2023
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Director

Relationship

We definitely give MediQuant feedback, and they take it into account. They have made adjustments on...

Oct 2023
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Director

Relationship

We have had some struggles with MediQuant’s support. We have had delays in terms of handling the...

Oct 2023
||
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Director

Product, Value

MediQuant has a pretty robust module that allows the full revenue cycle activities to continue using...

Oct 2023
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Director

Relationship, Operations

MediQuant is pretty on top of their stuff. We have a great account manager, and we have a great...

Oct 2023
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Director

Value

MediQuant is a little more expensive than some of our previous archive vendors, but our previous...

Oct 2023
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Director

Relationship

There was an instance with MediQuant where a change was made to the system globally that we weren’t...

Oct 2023
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Director

Product

We have plenty of integrations with MediQuant and bad debt agencies for the patient accounting side...

Oct 2023
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Director

Loyalty, Product

There are certain data sets in MediQuant's system that don’t really mesh with some of the modules...

Oct 2023
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Director

Loyalty, Value

Our users are happy with MediQuant's system, but we do not necessarily know how much we are saving...

Oct 2023
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Director

Operations

With MediQuant, we get what we pay for. The vendor is very thorough, and we like that they have...

Oct 2023
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Relationship

I am extremely satisfied with MediQuant’s support. They do a really good job of providing guidance...

Oct 2023
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Operations

MediQuant has been really good with training, and they have been responsive when somebody has needed...

Oct 2023
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Relationship, Product

MediQuant is very thorough in analyzing the data and making sure everything in the database is good...

Oct 2023
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Relationship

I don’t have data about the vendor’s competitors, but I have enjoyed working with MediQuant, so I...

Oct 2023
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Culture

I don’t know what was discussed at the beginning of our contract with MediQuant, but I get the...

Oct 2023
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Director

Culture, Relationship

Our project manager from MediQuant hopped on a call with me to get some things straightened out. I...

Oct 2023
||
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Director

Value

I would recommend MediQuant. But hospitals that are looking for document storage need to do their...

Oct 2023
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Director

Product

With DataArk, we have placed a button inside our EHR. So as we archive data, it goes into the...

Oct 2023
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Director

Relationship, Value

The solution has saved us a lot. We have been able to shut down a lot of servers. We have looked at...

Oct 2023
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Director

Relationship

When we did an upgrade, my people complained about MediQuant’s engineer who was pulling the data....

Oct 2023
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Director

Operations

MediQuant’s training is really good. We put in a certain functionality, and the MediQuant people...

Oct 2023
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Director

Operations, Product

The product does what the vendor says it is going to do. We had a physician who was going from one...

Oct 2023
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Director

Relationship

If there is a new system that MediQuant has not archived before, they go in and do research to see...

Oct 2023
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Product

DataArk is very easy to use. It has really good lookup features, and there are tabs for each section...

Oct 2023
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Loyalty, Value

We have multiple systems that we have to maintain, and with DataArk, we are going down to one system...

Oct 2023
||
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Manager

Relationship, Operations

We are getting no guidance from MediQuant on our project. That has been a problem. MediQuant likes...

Oct 2023
||
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Manager

Operations, Product

DataArk is a very easy-to-use system. It is very easy to train people on the system and get them up...

Oct 2023
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Manager

Culture, Value

There are some things that MediQuant charges for that I disagree with, but when I do point some...

Sep 2023
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Manager

Product

Our financial people would love the product to have better interoperability with some products. We...

Sep 2023
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Manager

Relationship

MediQuant listens to their customers, and they have a great team. They are very customer oriented...

Sep 2023
||
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Manager

Relationship

The biggest thing that MediQuant does well is that they listen to their customers. They try to fix...

Sep 2023
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Analyst/Coordinator

Relationship

When we started with the system, Cerner was reselling it. However, Cerner and MediQuant don't have a...

Sep 2023
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Analyst/Coordinator

Loyalty, Value

If I were to make a purchasing decision today, there is another player who would fall into that mix....

Sep 2023
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Analyst/Coordinator

Product

The problem with most archive systems is that they are static. However, MediQuant's system has the...

Sep 2023
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Manager

Relationship, Operations

The project teams that we worked with really tried to be helpful and keep things moving, but within...

Sep 2023
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Manager

Product

DataArk is pretty straightforward, and the vendor hasn't really released any new technology for it....

Sep 2023
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Manager

Relationship, Operations

One of our big pain points with MediQuant is meeting project timelines. It isn't always the vendor's...

Sep 2023
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Director

Product

MediQuant has a new patient accounting system that is a lot nicer, better, and more user-friendly...

May 2023
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Director

Operations

MediQuant had good training.

May 2023
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Analyst/Coordinator

Operations

MediQuant keeps their timelines for the most part. Once we have a project signed with them, they are...

May 2023
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Analyst/Coordinator

Loyalty, Value

We haven't done recent projects with MediQuant because of some significant price increases. It...

May 2023
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Analyst/Coordinator

Loyalty, Relationship, Operations

We had a really good relationship with MediQuant when we were implementing all of our projects, but...

May 2023
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Manager

Value

Using DataArk, we have saved money on maintenance contracts because we have been able to terminate...

May 2023
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Manager

Product

In my recommendation of DataArk, I would summarize the high points that our organization has...

May 2023
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Manager

Operations

The only feedback I have for MediQuant is that when they give an estimated timeline up front for...

May 2023
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Manager

Operations

MediQuant has a fantastic training program. They do a really good job of informing users how to use...

May 2023
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Manager

Loyalty, Product

DataArk is really intuitive. It has a very clean user interface, and it is very easy for users to...

May 2023
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Manager

Relationship

MediQuant’s support is really good. Every time I enter a ticket for something, the vendor is...

May 2023
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CMIO

Loyalty, Product

MediQuant is on my @#$% list. The product is a never-ending project and a source of dissatisfaction....

May 2023
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CMIO

Operations

The training from MediQuant was minimal, and their interface is sludgy and antiquated. The ease of...

May 2023
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Director

Loyalty, Operations

We had some difficulty with MediQuant being able to get one of our projects done; they were lacking...

Apr 2023
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Director

Culture, Relationship

MediQuant has been great to negotiate with, and they have been a good partner for the most part.

Apr 2023
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Director

Product

I don't know that we have received any new technology in DataArk, and there are some things we would...

Apr 2023
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Director

Product

I like that we can have an active database with DataArk, and that allows us to run down A/R. A lot...

Apr 2023
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Analyst/Coordinator

Loyalty

DataArk was selected because it worked with our ambulatory system and actually allowed us to post...

Apr 2023
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Analyst/Coordinator

Relationship

MediQuant is a lot quicker to respond than another archiving vendor. I can actually just email two...

Apr 2023
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Analyst/Coordinator

Operations

For DataArk, I didn't have any training on the system at first. I was just given a login and was...

Apr 2023
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Analyst/Coordinator

Product, Value

Our users go through the DataArk website to access the legacy data. Because our users are so used to...

Apr 2023
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Analyst/Coordinator

Product

For DataArk, we did have some touch-and-go issues a while ago where the system would randomly just...

Apr 2023
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Analyst/Coordinator

Relationship

Multiple executives from MediQuant have reached out to me whenever I have reported an issue, and...

Apr 2023
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Manager

Relationship, Value

Our costs are per project and are not based on the number of months something takes. MediQuant has...

Apr 2023
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Manager

Product

I can't think of anything new that MediQuant has provided that they didn't start with years ago, and...

Apr 2023
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Manager

Relationship, Operations

The project team we work with on projects is very good. We have regular meetings. The people on the...

Apr 2023
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Manager

Culture, Relationship

We used to have regular meetings with our sales account representative to go over anything with...

Apr 2023
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Manager

Value

MediQuant charges more obviously for active A/R than static A/R. While there is some activity, it is...

Apr 2023
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Manager

Culture, Value

Projects have really dragged on and taken a lot longer than anticipated, and we have run into...

Apr 2023
||
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Manager

Relationship

The support people haven't been as responsive as we would like. We have cases where we need to...

Apr 2023
||
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Manager

Relationship, Product

If someone is looking for active A/R work, MediQuant handles that very well. We have had no issues...

Apr 2023
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Manager

Loyalty

We are planning to move mostly off DataArk. A part of our organization will stay with it, but we...

Apr 2023
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Manager

Culture, Relationship

Things might take a little longer than MediQuant thought they would, but eventually, we get there,...

Apr 2023
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Manager

Relationship, Operations

We would certainly recommend DataArk to peers or friends looking for a data archiving system. Others...

Mar 2023
||
(0)
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Manager

Relationship, Operations

The vendor has shown improvements. They have listened and worked with us. They have a project plan...

Mar 2023
||
(0)
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Manager

Loyalty, Relationship

We would recommend MediQuant if an organization were trying to make a decision about an archiving...

Mar 2023
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Manager

Loyalty, Product

Our users, our providers, and our HIM team like that DataArk has a standardized user interface. Once...

Mar 2023
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Manager

Product, Value

Our providers don't necessarily get into DataArk very frequently, but our providers have given us...

Mar 2023
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Manager

Product

We consider DataArk to be one of the top three systems in the data archiving market. We have been...

Mar 2023
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Manager

Relationship

DataArk has been growing. It has changed, and the vendor has certainly kept improving the product....

Mar 2023
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